Samsung Electronics Co., Ltd. has announced that it is bringing its advanced screen technology to a broader range of home appliances, representing a bold step forward in realising its “Screens Everywhere” vision. In 2025, Samsung will upgrade the kitchen experience by launching a refrigerator with a new 9” AI Home[1] screen, and adding the 7” AI Home to the Wall Oven[2]. Screen options are being widened for consumers in the laundry category as well, with the 7” AI Home¹ applied to the Bespoke AI Heat Pump Combo now being included in the newly launching Bespoke AI Washer and Dryer set. Samsung is showcasing these new products at the upcoming CES 2025.

“We have been leading the development of screen appliances to elevate our consumers’ experiences with innovative features and functionalities”, said Jeong Seung Moon, EVP and Head of the R&D Team for Digital Appliances Business at Samsung Electronics. “Along with those efforts towards enhancing usability, we are expanding consumer options by developing screens of different sizes and products that effectively incorporate them.”

Diversifying Bespoke Refrigerators with a New, Compact Screen and Enhanced Features  

By offering a diverse selection of products with varying screen sizes, Samsung aims to enhance usability for consumers while also realising an interconnected smart home. Supporting voice control via Bixby[3], the screens on Samsung appliances showcase essential information about the task such as internal temperature or washing cycle information, in an intuitive and straightforward way. Moreover, the Map View feature is a key differentiator, allowing the screens to function as simplified, convenient control hubs where users can monitor and control their connected appliances[4] from a single screen. Lastly, the screens provide various entertainment features through internet connection, expanding the roles played by home appliances within the domestic environment.[5]

In the kitchen, to complement the refrigerators with 21.5” and 32” Family Hubs[6] that are currently available, Samsung is unveiling the Bespoke Refrigerator with 9” AI Home, which caters to consumers seeking the Family Hub’s advanced features in a more compact size. Strengthening its role as a controlling hub, the updated Map View allows users to select modes for connected devices like the air conditioner and robot vacuum[7], and can be accessed directly from the home screen. Moreover, the 9” AI Home also functions as a hub for controlling third-party smart devices that are compatible with SmartThings, like lights and smart plugs[8]. Alongside these functionalities, users benefit from seamless access to features like SmartThings Energy[9] and built-in entertainment options.

Expanding Screen Solutions Across Various Product Categories

As an expansion of the availability of the AI Home screens in laundry products, Samsung is introducing the Bespoke AI Heat Pump Combo’s 7” AI Home screen to this year’s new Bespoke AI Washer and Dryer set. This screen makes laundry more efficient and convenient with intuitive menu navigation, real-time updates on washing cycles, and energy monitoring[10]. These advancements, along with helpful features like the aforementioned Map View⁸, enrich day-to-day experiences that users have with their appliances. In certain markets, the Bespoke AI Heat Pump Combo is also launching with a more compact 4.3” screen[11]. By adding the AI Home to a wider lineup and adopting diverse screen sizes, Samsung is continuing to expand options and choices for a wide variety of customer needs.

The 7” AI Home is also coming to cooking appliances as the Bespoke Wall Oven in the North American market now features a 7” AI Home screen, which was enabled through an over-the-network (OTN) Smart Forward update to an originally simple 7” interactive LCD screen[12]. The upgraded oven now features enhanced recipe recommendation[13] features and connectivity features that make for a truly ‘AI Home’. The AI Pro Cooking which originally recognised ingredients and recommended recipes for 80 guided cook menus, has now been upgraded to also feature ‘Customised Cook’ allowing users to add certain recipes they cook often[14]. The screen display’s pop-ups[15] recommend users to save the oven settings for frequently-cooked recipes, which users can also do manually after single use. Furthermore, key apps of the AI Home such as Map View, Gallery, and Weather have been added, allowing the Wall Oven to also function as a smart home hub and entertainment source. This upgrade modernises the user interface and aligns the appliance with Samsung’s broader smart ecosystem.

Availability of Samsung’s new 9” AI Home on Bespoke refrigerators and 7” AI Home for the Bespoke AI Washer & Dryer set are yet to be announced in Australia.

[1] AI Home refers to the 7’’ or 9’’ LCD screen on the product. Does not mean all services available on the AI Home are AI or generate information or outcome using AI. Certain functions accessible through the AI Home utilise AI-based algorithms, which can be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2] Product available is North America only at this time. Recipe recommendations and Bixby accessible through the AI Home utilise AI (based on deep learning models, which may be updated periodically to improve accuracy). You can access your AI recipe recommendations through the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account to enjoy the features available on the AI Home our network-based service that includes apps and our other smart features available through your device.

[3] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby only recognizes certain accents and dialects of English (UK), English (US), English (India), French (France), German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain), Portuguese (Brazil) and Spanish (Latin America). Actual performance may vary depending on pronunciation, voice level, and the surrounding environment.

[4] Applicable to appliances connected to the SmartThings App available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[5] SmartThings login with the same account as the mobile phone is required for phone calls.

[6] The Family Hub is provided in various sizes according to region and project. Product availability will differ in various global regions.

[7] Map View supports mode changes on select refrigerators, wine cellars, robot vacuums and air conditioners with Wi-Fi.

[8] A Wi-Fi connection and a Samsung account are required. See Samsung.com for full list of compatible devices.

[9] The SmartThings Energy service needs to be downloaded and Optimal Charging must be activated in advance using this feature. The availability of this feature may vary depending on the country.

[10] The SmartThings Energy service needs to be downloaded and Optimal Charging must be activated in advance using this feature. The availability of this feature may vary depending on the country.

[11] The Bespoke AI Laundry Combo with the 4.3” LCD display will be launched in India, Mexico, Colombia, Chile, Peru, Argentina, Panama, Honduras, El Salvador, Costa Rica, Dominican Republic, and Paraguay. Features provided in the 4.3” screen are not identical to the Bespoke AI Laundry Combo with the 7” AI Home.

[12] Smart Forward update is available on NV51C*700*****

[13] Recipe recommendations utilise AI (based on deep learning models, which may be updated periodically to improve accuracy). To access your AI recipe recommendations, click on the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on AI Home, such as the services available on the SmartThings App.

[14] Customized Cook is available on NV51C*700*****, from March 2025. Users can save up to 30 recipes.

[15] Pop-up is displayed after the recipe has been cooked 5 times with the same cooking mode, temperature and time, on the 6^th time of inserting the recipe ingredients.

Samsung Electronics Co., Ltd. today announced that it has launched its 3D Map View feature, which was first unveiled at CES 2024.

Map View helps streamline home management by turning real floor plans into virtual images in the SmartThings app. Users can clearly see their devices and conveniently adjust lighting, temperature, air quality and monitor energy consumption at any time and place.

Map View helps address the challenge of managing the growing number of connected devices in every home worldwide and eases smart home management by eliminating the need to find each device separately before using it. It shows users their entire home at a glance and updates in real time as more devices are connected.

Map View’s previous version was a 2D model that only worked for homes where the floor plan was provided. However, this newly updated 3D Map View takes advantage of Spatial AI in Samsung devices — such as the Bespoke Jet Bot — using LiDAR[1] sensors in the device to precisely measure and map a home’s layout. Now, users can more easily understand the shape and spatial conditions of their homes on 3D maps.

The feature has also enhanced its filter function to allow for easy monitoring and control of required devices. It aims to offer a more customised and user-friendly smart service by using AI characters, which were also unveiled at CES 2024, by the end of the year.

Availability

Map View is available through the SmartThings app on Android and iOS mobile devices^[2], as well as TVs^[3]. Controls for the feature will also be made available through additional hubs, such as Family Hub refrigerators^[4], within the first half of the year.

Initially, Map View was rolled out in Korea and the United States last year. But now, it can be used in all countries with access to the SmartThings app.

“Samsung is constantly working to enable customers to control their home devices without any inconvenience at any time and place, and Map View is the result of these efforts” said Seungbeom Choi, Head of Device Platform Center at Samsung Electronics. “We will continue to introduce a variety of relevant services and features so our customers can enjoy optimal smart home experiences with a better life.”

Samsung is currently collaborating with construction companies to expand Map View beyond homes to apartments and office spaces. The company aims to help create smart environments for customers worldwide by adding functionality. These include an optimised user experience (UX) for large screens that assists B2B operators with signage, and Quick Control, which enables users to easily access key functions.

[1]Light Detection and Ranging (LiDAR) sensors use laser light to detect objects in 3D for the accurate representation of environments.

[2]Android OS 9.0 ↑ with minimum of 6GB RAM / iOS 15↑ with minimum of 6GB RAM and 792×828 resolution

[3]Samsung Smart TV released after 2024(DU 7000↑)

[4]Family Hub refrigerators; Some models released after 2021/ More detailed required specifications will be disclosed at the time of application.