Samsung Electronics Co., Ltd. has announced that it is bringing its advanced screen technology to a broader range of home appliances, representing a bold step forward in realising its “Screens Everywhere” vision. In 2025, Samsung will upgrade the kitchen experience by launching a refrigerator with a new 9” AI Home[1] screen, and adding the 7” AI Home to the Wall Oven[2]. Screen options are being widened for consumers in the laundry category as well, with the 7” AI Home¹ applied to the Bespoke AI Heat Pump Combo now being included in the newly launching Bespoke AI Washer and Dryer set. Samsung is showcasing these new products at the upcoming CES 2025.

“We have been leading the development of screen appliances to elevate our consumers’ experiences with innovative features and functionalities”, said Jeong Seung Moon, EVP and Head of the R&D Team for Digital Appliances Business at Samsung Electronics. “Along with those efforts towards enhancing usability, we are expanding consumer options by developing screens of different sizes and products that effectively incorporate them.”

Diversifying Bespoke Refrigerators with a New, Compact Screen and Enhanced Features  

By offering a diverse selection of products with varying screen sizes, Samsung aims to enhance usability for consumers while also realising an interconnected smart home. Supporting voice control via Bixby[3], the screens on Samsung appliances showcase essential information about the task such as internal temperature or washing cycle information, in an intuitive and straightforward way. Moreover, the Map View feature is a key differentiator, allowing the screens to function as simplified, convenient control hubs where users can monitor and control their connected appliances[4] from a single screen. Lastly, the screens provide various entertainment features through internet connection, expanding the roles played by home appliances within the domestic environment.[5]

In the kitchen, to complement the refrigerators with 21.5” and 32” Family Hubs[6] that are currently available, Samsung is unveiling the Bespoke Refrigerator with 9” AI Home, which caters to consumers seeking the Family Hub’s advanced features in a more compact size. Strengthening its role as a controlling hub, the updated Map View allows users to select modes for connected devices like the air conditioner and robot vacuum[7], and can be accessed directly from the home screen. Moreover, the 9” AI Home also functions as a hub for controlling third-party smart devices that are compatible with SmartThings, like lights and smart plugs[8]. Alongside these functionalities, users benefit from seamless access to features like SmartThings Energy[9] and built-in entertainment options.

Expanding Screen Solutions Across Various Product Categories

As an expansion of the availability of the AI Home screens in laundry products, Samsung is introducing the Bespoke AI Heat Pump Combo’s 7” AI Home screen to this year’s new Bespoke AI Washer and Dryer set. This screen makes laundry more efficient and convenient with intuitive menu navigation, real-time updates on washing cycles, and energy monitoring[10]. These advancements, along with helpful features like the aforementioned Map View⁸, enrich day-to-day experiences that users have with their appliances. In certain markets, the Bespoke AI Heat Pump Combo is also launching with a more compact 4.3” screen[11]. By adding the AI Home to a wider lineup and adopting diverse screen sizes, Samsung is continuing to expand options and choices for a wide variety of customer needs.

The 7” AI Home is also coming to cooking appliances as the Bespoke Wall Oven in the North American market now features a 7” AI Home screen, which was enabled through an over-the-network (OTN) Smart Forward update to an originally simple 7” interactive LCD screen[12]. The upgraded oven now features enhanced recipe recommendation[13] features and connectivity features that make for a truly ‘AI Home’. The AI Pro Cooking which originally recognised ingredients and recommended recipes for 80 guided cook menus, has now been upgraded to also feature ‘Customised Cook’ allowing users to add certain recipes they cook often[14]. The screen display’s pop-ups[15] recommend users to save the oven settings for frequently-cooked recipes, which users can also do manually after single use. Furthermore, key apps of the AI Home such as Map View, Gallery, and Weather have been added, allowing the Wall Oven to also function as a smart home hub and entertainment source. This upgrade modernises the user interface and aligns the appliance with Samsung’s broader smart ecosystem.

Availability of Samsung’s new 9” AI Home on Bespoke refrigerators and 7” AI Home for the Bespoke AI Washer & Dryer set are yet to be announced in Australia.

[1] AI Home refers to the 7’’ or 9’’ LCD screen on the product. Does not mean all services available on the AI Home are AI or generate information or outcome using AI. Certain functions accessible through the AI Home utilise AI-based algorithms, which can be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2] Product available is North America only at this time. Recipe recommendations and Bixby accessible through the AI Home utilise AI (based on deep learning models, which may be updated periodically to improve accuracy). You can access your AI recipe recommendations through the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account to enjoy the features available on the AI Home our network-based service that includes apps and our other smart features available through your device.

[3] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby only recognizes certain accents and dialects of English (UK), English (US), English (India), French (France), German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain), Portuguese (Brazil) and Spanish (Latin America). Actual performance may vary depending on pronunciation, voice level, and the surrounding environment.

[4] Applicable to appliances connected to the SmartThings App available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[5] SmartThings login with the same account as the mobile phone is required for phone calls.

[6] The Family Hub is provided in various sizes according to region and project. Product availability will differ in various global regions.

[7] Map View supports mode changes on select refrigerators, wine cellars, robot vacuums and air conditioners with Wi-Fi.

[8] A Wi-Fi connection and a Samsung account are required. See Samsung.com for full list of compatible devices.

[9] The SmartThings Energy service needs to be downloaded and Optimal Charging must be activated in advance using this feature. The availability of this feature may vary depending on the country.

[10] The SmartThings Energy service needs to be downloaded and Optimal Charging must be activated in advance using this feature. The availability of this feature may vary depending on the country.

[11] The Bespoke AI Laundry Combo with the 4.3” LCD display will be launched in India, Mexico, Colombia, Chile, Peru, Argentina, Panama, Honduras, El Salvador, Costa Rica, Dominican Republic, and Paraguay. Features provided in the 4.3” screen are not identical to the Bespoke AI Laundry Combo with the 7” AI Home.

[12] Smart Forward update is available on NV51C*700*****

[13] Recipe recommendations utilise AI (based on deep learning models, which may be updated periodically to improve accuracy). To access your AI recipe recommendations, click on the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on AI Home, such as the services available on the SmartThings App.

[14] Customized Cook is available on NV51C*700*****, from March 2025. Users can save up to 30 recipes.

[15] Pop-up is displayed after the recipe has been cooked 5 times with the same cooking mode, temperature and time, on the 6^th time of inserting the recipe ingredients.

When it comes to household chores, laundry likely ranks among the more time-consuming tasks. Samsung’s AI-integrated appliances are here to offer the support you need as you care for yourself, your family and home. The new Bespoke AI Heat Pump Combo comes with AI-powered capabilities that turn this household struggle into a faster, smarter and easier experience.

A washer and dryer all in one, the Bespoke AI Laundry Combo will do the hard work for you while you reclaim your time at home.

One companion is all you need

Washing and drying one’s clothes can sometimes be a logistical nightmare. From ensuring there’s enough hanging space for all your clothes to accidentally leaving your clothes in the washing machine overnight, laundry can be a much easier process.

With its All-in-one design, the Bespoke AI Heat Pump Combo seamlessly integrates a washer and dryer into a single unit, freeing up valuable space in your utility area or closet. This also means that you don’t have to go through the hassle of transferring your laundry to a dryer or hanging it up on your racks for it to dry. Just sit back and relax while the Bespoke AI Heat Pump Combo does the heavy lifting.

Stop thinking, start washing

Al Wash & Dry detects fabrics, adjusting settings as needed

Let the washing and drying process be streamlined with the intelligent sensing capabilities of the Bespoke AI Laundry Combo. The AI Wash & Dry[1] feature helps you take the guesswork out of adding detergent or choosing the wash setting, by sensing your laundry’s weight to dispense the right amount of water and detergent.

For delicate fabrics, AI Wash & Dry also adjusts the drying process according to the type of fabrics[2] detected.

Quick and energy-saving

Wash and dry your clothes in 98 minutes[3] with the Super Speed cycle

Select AI OptiWash and Dry cycle and enable the AI Energy Mode using the SmartThings app to enjoy savings on energy usage. It consumes 60%less energy during the wash cycle at 40 degrees and with two rinses on high spin. It also uses 20% less energy during the dry cycle when compared to using the same cycle without AI Energy Mode. By using the SmartThings App you can also easily monitor energy consumption for connected products and get your estimated electricity costs[4][5].

Take laundry off your mind today

SmartThings Clothing Care sends tips to keep your laundry fresh wherever you are

Integrate this AI-equipped companion into your way of doing things. Control your washing process all from the AI Home[6], a sleek 7-inch touch LCD display on the Bespoke AI Laundry Combo that lets you set AI-customised courses while providing information on detergent levels, energy consumption and water usage.

The Bespoke AI Heat Pump Combo can also fit right into every smart home. It allows voice control with Bixby and connects to other compatible appliances through the SmartThings app[7] for smarter, easier usage and control through Samsung’s connected platforms and services – for you to enjoy more and do less, starting today.

[1] AI Wash & Dry’s detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[2] A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use. To prevent wear, wash like fabrics together.

[3] Based on using a Super Speed cycle with an 10lb DOE load (cotton 50% + polyester 50%). Dryer only: with a Residual Moisture Content of 48% after a wash cycle.

[4] Tested on the WD18DB8995BZSA Samsung Bespoke AI Heat Pump Combo comparing results with AI Energy Mode turned on (Wash –Avg0.11055kWh / Dry –Avg. 1.0150) and off (Wash -Avg0.31911kWh / Dry –Avg. 1.2791kWh). Tested with 3kg Cotton base load and using AI OptiWash and Dry cycle. Actual energy saving may vary, depending on variables including the wash and/or dry cycle, type of detergent and laundry material.

[5] Available via the SmartThings App on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[6] Does not mean all services available on the AI Home are AI or generate information or outcomes using AI. The services/features that use deep learning models are limited to AI Smart Dial, AI Opti Wash & Dry, and Voice enabled with Bixby. The learning models may be updated from time to time and may generate incomplete or incorrect information.

[7] The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

 

Samsung Electronics Co., Ltd. continues to push the boundaries of innovation with the expansion of its Bespoke AI laundry range, introducing the new Bespoke AI Heat Pump Combo – a first-of-its-kind large-capacity washer and dryer unit available nationally in Australia. This advanced all-in-one appliance not only combines the convenience of a washer and dryer but also integrates cutting-edge AI technology to help transform laundry day into a seamless experience[2].

Equipped with a 7-inch display and SmartThings[3] connectivity, the Bespoke AI Heat Pump Combo is poised to redefine household efficiency, offering AI intelligent features, and space-saving laundry solution Samsung has developed yet.

“Our new Bespoke AI Heat Pump Combo uses AI innovation to learn your usage patterns, and provide recommendations to help care for your clothes to help you do more in less time,” said Jeremy Senior, Vice President, Consumer Electronics, Samsung Australia.

“The Bespoke AI Heat Pump Combo embodies Samsung’s broader Bespoke AI commitment to make homes more functional to suit individual needs, and enhance and simplify everyday life with advanced AI technology. This new all-in-one washer and dryer combo unlocks another level of value and convenience beyond the laundry, by helping to monitor energy usage and aligning chores to suit Australians schedule. It’s about adding convenience and efficiency to your routine, so you can focus on what matters most.”

All-in-One Laundry Solution for Hassle-free Laundry Experience

Bespoke AI Heat Pump Combo seamlessly integrates a washer and dryer into a single unit for space-saving convenience and comparable performance by utilising Samsung’s efficient Bubble Wash^TM and Heatpump Drying Technology.

The all-in-one design seamlessly integrates an ultra-large 18.5kg smart washer with a 10kg smart heat-pump dryer allowing for consumers to enjoy the convenience of fewer loads so they can spend more time doing the things they love.

As an efficient and space-saving laundry solution, the new all-in-one washer and dryer delivers the ultimate convenience of washing and drying in one unit without the need to transfer loads between two machines. It even fits a king size quilt, so consumers can fit a huge load of clothes to help save time with comparable cleaning performance.

Providing further convenience to Australians homes, the Super Speed Cycle is set to revolutionise how Australians complete their washing and dryer routines. Consumers can now clean and dry their clothes in just 98 minutes[4] via the Super Speed Cycle, which can wash a 3KG load in 28 minutes and dry a load in 70 minutes using Heat Pump technology. This dries clothes gently at a low temperature to ensure clothes stay in pristine condition.

Elevating the Laundry Experience at Home with AI

A key feature of the Bespoke AI Heat Pump Combo is the AI Opti Wash & Dry,[5] which sets a new standard for laundry efficiency. This advanced system uses a range of sensors to optimise both washing and drying for each load. Upon sensing the weight of the laundry, it accurately dispenses the right amount of water and detergent[6]. It also detects the fabric and monitors the level of soiling during the cycle, and adjusts washing time and detergent use accordingly. After the wash cycle, the technology customises the drying process based on the weight and type of fabric, helping to ensure excellent cleaning and drying results. With AI Opti Wash & Dry, Australians can benefit from a thorough, efficient and personalised laundry experience to suit their needs.

Energy Efficiency that puts you in control

As energy costs continue to rise, 94% of Australians are making adjustments in their homes to save on energy consumption[7]. With this growing concern in mind, Samsung has designed the Bespoke AI Heat Pump Combo to provide an efficient laundry solution without compromising on efficacy. As part of its commitment to revolutionising the laundry experience, Samsung enables Aussies to save up to 60% less energy during a wash cycle and up to 20% less energy during a dry cycle when using the AI Opti Wash and Dry cycle with AI Energy Mode[8] switched on, accessible via the SmartThings App[9]. Through the SmartThings App, consumers can also monitor energy consumption in real-time, receive an estimated electricity bill, and even get alerts if their usage exceeds the pre-set target, ensuring greater control over household energy use[10].

Additionally, the Bespoke AI Heat Pump Combo features an impressive 10-star dryer energy efficiency rating[11], thanks to Heat Pump technology[12]. Instead of relying on electricity, it uses a refrigerant to heat the air, recycling it to significantly reduce energy usage[13]. All these features combined can help Australians stay on top of their energy consumption and make smarter choices for their homes.

Blending style with performance

With Australians seeking sleeker appliances, Samsung has designed the Bespoke AI Heat Pump Combo with both aesthetics and functionality in mind. With a 7-inch wide touchscreen display and intuitive controls, the screen acts as a control center where one can monitor detergent levels, remaining time on the laundry cycle and energy usage making for a more efficient laundry experience. When the wash or dry cycle is finished, it provides an energy and water consumption estimate report that can be viewed on the LCD display or the SmartThings App^[14]. Additionally, the screen offers a clear view of the 3D Map View, which shows all connected appliances^[15] within the home and enables Australians to seamlessly monitor, turn them on or off, as well as being able to check if the air conditioner is on, or get the robot vacuum cleaner to start cleaning, all while being in the laundry.

Availability

The Bespoke AI Heat Pump Combo is currently available for pre-order via Samsung’s online store and select retailers nationwide. It will be available for purchase from 12 September 2024 with RRP starting from $5,499.00.

For more information on Samsung refrigerators and other home appliances, please visit Samsung.com.au.

[1] Tested on the WD18DB8995BZSA Samsung Bespoke AI Heat Pump Combo comparing results with AI Energy Mode turned on (Wash –Avg0.11055kWh / Dry –Avg. 1.0150) and off (Wash -Avg0.31911kWh / Dry –Avg. 1.2791kWh). Tested with 3kg Cotton base load and using AI OptiWash and Dry cycle. Actual energy saving may vary, depending on variables including the wash and/or dry cycle, type of detergent and laundry materials. Available via the SmartThings App on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. T&C’s apply.

[2] AI Wash & Dry’s detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our leaning models from time to time to enhance its accuracy.

[3] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[4] Wash and dry in 98 minutes. Wash in 28 minutes: Based on using a Super Speed cycle with an 3kg cotton base load in accordance with KS C IEC61121:2012. Individual results may vary based on actual load contents. Dry in 70 minutes: Based on using a Super Speed cycle with an 3kg cotton base load in accordance with KS C IEC61121:2012. Individual results may vary based on actual load contents.

[5] AI Wash & Dry’s detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[6] Expected number of loads: Detergent compartment can hold general detergent for up to 25 loads. Flex compartment can hold one of the following: softener for up to 34 loads, general detergent for up to 22 loads or specialty detergent for up to 29 loads.

[7] Australians at Home report the Smart Living Edition.

[8] Compared to using the same cycle without AI Energy Mode. Tested on the WD18DB8995BZSA Samsung Bespoke AI Heat Pump Combo comparing results with AI Energy Mode turned on (Wash –Avg0.11055kWh / Dry –Avg. 1.0150) and off (Wash -Avg0.31911kWh / Dry –Avg. 1.2791kWh). Tested with 3kg Cotton base load and using AI OptiWash and Dry cycle. Actual energy saving may vary, depending on variables including the wash and/or dry cycle, type of detergent and laundry materials.

[9] Available via the SmartThings App on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. T&C’s apply.

[10] compared to using the same cycle without AI Energy Mode

[11] 10 star energy rating only applies to drying performance of the appliance. Washer component has a 4.5 star rating.

[12] Compared to a Samsung conventional dryer without heat pump technology.

[13] Estimated energy savings and costs savings may vary depending on a variety of factors including actual usage conditions.

[14] The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[15] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Users must use the same log-in account between devices

“After years of R&D with a relentless focus on the home user experience, we are thrilled to be rolling out more Smart Forward updates to our earlier released appliances around the globe,” said Miyoung Yoo, EVP and Head of the Software Development Team, Digital Appliances Business at Samsung Electronics. “With the enhanced functionality and improved security provided by Smart Forward, the home experience can truly take a step forward.”

Samsung Digital Appliances connecting to download updates[3]

New Functionalities Alter Kitchen Experiences

The Smart Forward updates introduce an array of new functionalities designed to help enhance the user experience and appliance performance. The Family Hub, a touch screen panel installed on the 4-Door French Door Refrigerator[4] for food management, entertainment and communication, will now come with Quick Share, Buds Auto Switch [5] and Fridge Call[6], new features that are designed to significantly improve connectivity and usability.[7]

Quick Share makes sharing memories and recipes while in the kitchen easier than ever by allowing users to quickly send photos to the Family Hub screen directly from their mobile device[8] with just a few clicks.

Finally, Australians can receive phone calls with Fridge Call directly on the Family Hub using its microphone and speaker, eliminating the need to move to a different room to find their phone. This is especially convenient when users’ hands are occupied to cooking, cleaning and dishwashing, making it much easier to multitask while remaining connected. Perhaps best of all, these new features will be available on refrigerator models with Family Hub produced from 2017 onward rather than new models only.

Quick Remote,[9] an additional feature in which a user’s mobile phone becomes a remote control for connected Samsung appliances, is being expanded across refrigerators produced since 2023, regardless of whether they include a Family Hub screen or not.[10] Other connected appliances include washing machines and air conditioners also produced since 2023.[11] All users need to do is simply move close to a SmartThings-connected appliance,[12] and a remote control menu for the appliance will appear on the quick panel of the Galaxy phone screen being used. This seamless integration ensures that users can control their home environment with ease.

Future-proofing Home Appliances to the Next Level

Apart from making the user experience more seamless, Samsung is also focused on future-proofing existing appliances. The upgraded Bixby[13] will understand commands with multiple intentions and remember the most recent conversation.[14] This advanced functionality transforms the way users interact with their appliances, making voice commands more intuitive and responsive.[15] Samsung is also providing the update to two products launched in Australia in 2024: Bespoke AI Laundry Combo and, Bespoke Jet Bot Combo AI.

Additionally, Bixby now opens doors for 2024 refrigerators with Family Hub upon verbal request, without the need for wake-up commands like “Hi Bixby.” Users can simply say, “Open the refrigerator door.” This functionality offers users an incredible level of convenience and hands-free operation.[16]

Safer Use and Low Energy Consumption[17]

In terms of safety and energy-savings, Samsung is rolling out updates to older models — including refrigerators made as far back as 2021 — because the importance of safety does not diminish with time.[18]  After an event of a power outage and once resumed with power, refrigerators are designed to detect and notify users via the SmartThings app when internal temperature is high, making users aware of potential issues that could affect the freshness of their stored food.

Additionally, users can now choose different chimes for open door notifications, giving them greater control over their appliance settings. Furthermore, users can maintain a peaceful home environment by putting ice makers in sleep mode, preventing them from working during the night and creating the disruptive sound of ice falling into the tray while users sleep.

Bespoke AI Heat PumpCombo will also see an Optimal Scheduling function added. This feature delays the start of the appliance to not have it run during peak energy usage hours or periods of high carbon intensity has been added to Bespoke AI Heat PumpCombo[19]. Additionally, the 7-inch AI Home on the Bespoke AI Heat Pump Combo is designed to automatically switch to power-save mode during wash cycles, further assisting with smart energy savings.[20]

These updates reflect Samsung’s broader strategy of providing value to customers by enhancing the products they already own. By continuously improving the functionality and performance of its appliances, Samsung ensures that users do not have to worry about their devices becoming obsolete. This approach not only helps safeguard customers’ investments but also aligns with the company’s efforts to reduce the need for frequent replacements.

Samsung’s updated home appliances will be showcased at IFA 2024 in Berlin, Germany, from September 6 to 10, where visitors will be able to see and experience each feature.

[1] The following updates will be alerted to the user via SmartThings app push notification when available. On the SmartThings app, users can check the product and features that are ready to be updated and monitor the update progress.

[2]  Updates will be available throughout 2024. Actual update schedule may differ according to product, model type, and region.

[3] Image is created to visually help understand the process of updating appliances through Wi-Fi Connection. Screens on the appliances does not appear as in the image during updates. Products shown as an example only. Colours, features and specifications may vary by region.

[4] This is the global name, and naming may differ by region. For example, 2024 Bespoke refrigerator with the 32-inch Family Hub screen is named Bespoke 4-Door Flex Refrigerator with AI Family Hub+ in North America and Bespoke 4-Door French Door Refrigerator with AI Family Hub+ in Latin America.

[5] Quick Share and Buds Auto Switch are available with Galaxy mobile phones only.

[6] Quick Share and Fridge Call will be available in Australia from August 2024. Availability for Buds Auto Switch in Australia is yet to be announced.

[7] Quick Share, Buds Auto Switch, and Fridge Call update are currently available on refrigerators with Family Hub in North and South America and will be available sequentially in Europe, East Asia and Southeast Asia throughout 2024. Actual update schedule may differ according to product and region.

[8] The SmartThings app is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Users are required to utilise a single log-in account between the devices

[9] Quick Remote feature is available in Galaxy mobile phones with Android 1.8.21 or above, and the SmartThings app must be installed. A Wi-Fi connection and Samsung account are required. Users are required to utilise a single log-in account between the devices.

[10] Will be available globally on select refrigerators, washing machines and dryers produced since 2023, starting in October and sequentially throughout the rest of 2024. Actual update schedule may differ according to product and region.

[11] Feature will be available on select Freestanding Air Conditioners (FAC), Wall Air Conditioners (WAC) and dehumidifier models produced since 2023 and select Residential Air Conditioner (RAC) models produced in 2024.

[12] Connected Galaxy mobile phone must be within 10 meters of the appliance. Quick Remote may not work properly, if objects come between the mobile phone and the appliance.

[13] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby recognises certain accents/dialects of English (US, UK, Indian), Chinese, Korean, French, German, Italian, Spanish (Spain, Latin America) and Portuguese (Brazil). The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required.

[14] Multi-Intent and Multi-Turn are supported in the following languages: English (US, UK, India), Korean, Spanish (Latin America, Europe), French, German, Italian and Portuguese (Brazil). Device Q&A is currently available for English (US) and Korean. The following scenario is based on English (US) and may vary depending on user language settings.

[15] In order to control other devices, all devices must be connected to SmartThings under the same Samsung account. Control is limited to connected devices’ original features and voice control activated features may be limited, depending on the type of the product and the model that execute the commands.

[16] Feature is currently available on select refrigerator models with Family Hub produced since 2024 in Korea and the U.S. and will be sequentially available in Southeast Asia, Oceania and Europe starting in August. Availability in Australia is yet to be announced.

[17] Compared to 2023 Samsung product range.

[18] Update will be available globally on select refrigerator models produced since 2021, starting in October.

[19] Update will be available globally, starting in October. Update will be available for DW7700B dishwashers sold in Europe only, starting in August.

[20] Update will be available on Bespoke AI Laundry Combo in 2024 Q4.

“When Samsung launched Bixby nearly five years ago, we committed to continue improving this intelligent platform with new technologies and key partners that enable more experiences,” said Young Jip Kim, EVP and Head of the Artificial Intelligence Team at the Mobile eXperience Business, Samsung Electronics. “We are proud to bring Bixby to the millions of people who speak Latin American Spanish, joining the more than 200 million[1] people already using Bixby from nearly 400 million[2] devices worldwide.”

Benefits of Bixby, Now Available in Latin American Spanish

Bixby is a powerful, intelligent voice assistant that helps Samsung Galaxy users navigate their devices and organise their lives, just like a real-world personal assistant. It can help launch apps and settings, remember appointments and tasks, and generally reduce everyday hassles. Bixby can even communicate with others by answering calls, composing messages and more.

Intelligence depends on the ability to understand and engage with commands, regardless of phrasing. Until now, South and Latin American users had to use European Spanish with Bixby. The new support for Latin American Spanish will let them use local dialects, accents and nuances for more natural interactions with their device.

Latin American Spanish support means even more Samsung Galaxy users can now rely on Bixby’s intelligence and convenience.

What Is Next for Bixby

Bixby has grown immensely in the past few years, as registered users more than doubled, surpassing 200 million in 2022.

At the recent Samsung Developer Conference 2022 in San Francisco, Samsung outlined other recent developments, including new Smart Home features. As users expand their connected ecosystems, Bixby’s voice control and seamless integration with devices will play an important role in monitoring and managing every room of the home.

Latin American Spanish for Bixby is available today for select Samsung Galaxy models including the Galaxy S22, Galaxy S21, Galaxy Z Flip4, and Galaxy Z Fold4 after going through a software update. Support for additional devices will roll out soon, including Galaxy S20, and Z Flip3 in December, with further expansion planned for early 2023.

[1] Based on our number of Bixby-enabled users during October 2022

[2] Based on our number of Bixby-enabled Samsung devices across mobile, TV and home appliances

Starting today, Galaxy Watch4 users will also be able to download Google Assistant² on their devices, gaining access to fast, more natural voice interactions, quick answers to questions and on-the-go help. With access to both Bixby and Google Assistant, consumers will have more advanced voice assistant functionality right from their wrists.

​¹ Availability of the services may vary by market.

² Google Assistant will be available in 10 markets, including Australia, Canada, France, Germany, Ireland, Japan, Taiwan, Korea, The UK and USA. It will, also, support 12 languages, which include Danish, English (American, Canadian, United Kingdom, Australian, Irish), Japanese, Korean, Spanish, French (Canadian, France) and Taiwanese.

Samsung Electronics Australia has today expanded its lifestyle television offering with the launch of The Terrace QLED 4K TV and Soundbar, a new category that takes the indoor home entertainment experience outdoors. Available in 55, 65 and 75-inch models, The Terrace is built for outdoor entertainment1 and delivers Samsung’s industry-leading QLED technology, Smart TV features and a powerful audio experience.

“As a nation we love the outdoors and entertaining, especially as we come into summer, and The Terrace brings outdoor entertainment to life,” explains Hass Mahdi, Director of Audio Visual, Samsung Electronics Australia. “With a crystal clear QLED display and advanced Anti-Glare Technology, The Terrace is ideal to watch the big game with mates over a BBQ, or enjoy a family movie night on a warm summer’s evening.”

“The home is our sanctuary. Now more than ever as we adjust to life in the absence of large sporting events, live entertainment, and big gatherings – there is a demand for entertainment at home on the big screen”.

Built for Outdoor Entertaining

Offering a 4K resolution QLED display with 2,000 nits brightness (that’s three times the brightness of a TU8000 Samsung TV), it delivers clear visibility in outdoor conditions, whatever time you choose to turn it on. The Terrace also has an IP552 weather resistance rating3, which means you can take the action outside with peace-of-mind, and enjoy a new kind of match day or movie night. Additionally, The Terrace includes Samsung’s advanced Anti-Glare Technology which helps stop reflections and glare getting in the way of the action.

The display is also perfect for sports fans; with a high 200Hz Motion Rate which is ideal for fast-moving content. Whether you’re manning the BBQ or sitting by the garden, the Wide Viewing Angle will help ensure you’re not missing out on the action.

Smart TV Experience Australians Know and Love

Bringing the same experience Australians expect from some of Samsung’s QLED 8K and 4K models, The Terrace comes with coveted features including Multi View* and Tap View^ for mobile connectivity, built-in voice assistants including Bixby and Alexa, Wi-Fi, and Bluetooth connectivity. Allowing Aussies to watch, listen, and play their favourite content
at the touch of a button, with access to leading apps including Netflix, YouTube, Foxtel, Kayo and Disney+⁵. Intelligent Mode adapts picture and sound to the TV’s surroundings4 so no matter how loud your mates get on match day, you’ll still enjoy incredible picture and sound quality.

TV and Sound in Harmony

The Terrace Soundbar boasts powerful sound that compliments an outdoor TV entertainment experience.⁶ Featuring a sleek, one-body design and IP55 level weather-resistance², The Terrace Soundbar can be mounted to a wall, or directly to The Terrace TV. It boasts a crisp 3.0 channel audio and Distortion Cancelling technology to provide clear sound to enhance your next outdoor movie night, whilst the wide range tweeters help ensure that every area is a sweet spot. The Terrace TV also has Wi-Fi and Bluetooth connectivity, allowing it to be paired with The Terrace Soundbar or other devices wirelessly for a hassle-free installation.

Added Extras

Designed perfectly for undercover entertaining spaces, The Terrace offers a durable design with an included wall mount. To protect your new prized possession when not in use it comes with a dust cover included with every purchase. The Terrace TV also comes with a weather resistant remote that can control both the TV and Soundbar.⁷

Pricing and Availability

The Terrace is available at leading retailers nationally and online at www.samsung.com.au from October, 2020. To be first in line, you can pre-order now from Harvey Norman, JB Hi-Fi and The Good Guys.

The Terrace 4K QLED TV – 75-inch                    $10,999 RRP

The Terrace 4K QLED TV – 65-inch                    $7,999 RRP

The Terrace 4K QLED TV- 55-inch                      $5,999 RRP

The Terrace Soundbar                                            $1,299 RRP

¹ Recommend installation undercover, protected from direct sunlight and severe weather.

² An IP55 rating means that under test conditions the product is protected against quantities of dust that could interfere with the normal operation of the product but is not fully dust tight. It is also protected against low pressure water jets projected by a nozzle (6.3mm) from any angle with limited ingress. According to accredited test results, individual results may vary. Note: IP55 rating does not mean that the device is waterproof.

³ Operates smoothly at temperatures between -30 to 50⁰. Recommended that The Terrace is installed undercover, and is not exposed to severe weather conditions such as heavy rain and thunderstorms. Recommend wipe down after exposure to water or dust and the cover is used at all times when not in use.

⁴ Picture and sound quality of upscaled content will vary depending on quality and resolution of source content.

⁵ Internet required. Data and subscription charges may apply. Apps may be subject to change without notice.

⁶ Soundbar sold separately.

⁷ Remote has IP56 rating meaning that the device is protected against dust and strong jets of water with limited ingress under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP56 rating does not mean the product is waterproof.

*Feature is available on Android 6.0 and higher mobile devices that support Mirror Casting and Apple devices compatible with Apple AirPlay2.

*Compatible Samsung devices that support Smartthings Application only. Smartthings App may be required to be installed and running on phone to utilze feature. Service may not be available at launch or time of purchase

Samsung Electronics Australia today announced the expansion of its iconic smart refrigerator offering with the arrival of the 2-Door Family HubTM. Packed with intuitive features and smart technologies, the new 2-Door Family HubTM demonstrates Samsung’s investment in combining modern design to create meaningful solutions that can simplify home life.

Rethinking the Refrigerator

From revealing what’s inside with the swipe of two fingers on its stunning touchscreen to being able to customise the home screen to suit your family’s needs, the new 2-Door Family HubTM offers 656 litres of space with premium design and a fingerprint-resistant finish that is easy to keep clean. To ensure we are providing the latest in style and sophistication, the 2-Door Family HubTM is available in matte black colouring, following its popular entry into the market last year. The 2-Door Family HubTM also includes updated 5.0 software which includes enhancements to some of the most popular features such as the Meal Planner and Food Reminder apps. This update is also available to current Family HubTM users.

“We continue to innovate and redefine what stunning design and connectivity in the kitchen can provide Australian households through a continued expansion of the Family Hub range.

“We know that the kitchen is the heart of the home for so many of our customers so that’s why it is so important that we provide the best in refrigerator design and smart technology across a range for sizes and formats, which now includes a two door option.

“The matte black colour and sleek design has been popular in Australia and with the added features of Family Hub, like its interactive family board, the ability to see what’s inside your fridge, and endless entertainment, it is the ultimate gateway to simple and modern connected living,” Andrew Wand, Head of Home Appliances, Samsung Australia.

Innovative Food Management Systems

Samsung continues to drive food management innovation with the Family HubTM which tags food expiration dates and lets users create shopping lists, food memos or reminders. Using Food AI, food preferences, dietary needs and favourite cuisines can be set so families receive personalised recipe recommendations and weekly meal plans from the improved Meal Planner and Smart Recipes

appsi. There’s also the added convenience of ordering food straight from the fridge and having it delivered to your door using the built-in Woolworths Online shopping appi.

Connecting Families via Interactive Smart Features

The Family HubTM helps bring families closer together and streamlines communication through the Family Board – a digital bulletin board where family members can easily stick notes, and share photos, videos or music. The Morning Brief allows users to receive custom information such as local weather, time, calendar appointments and food reminders to help keep everyone on track and up

to speed with the day’s activities.

The new Bixby voice recognition can even identify who’s talking and show customised information according to the user’s preferred settings. Users can ask the Bixby voice command to assist and help with a range of day-to-day tasks, from finding the nearest restaurant, to playing trivia, sending memos or reminders to other family members or even browsing the internet while stirring the

risotto.

Samsung’s Family HubTM offers enhanced Smart Home Control, providing a seamless screen mirroring experience from compatible smart phonesii and TVsiii making it a source of endless entertainment in the kitchen. Families can also take advantage of a range of built-in appsiv that enhance the connected home experience such as Uber, Nespresso, Ring Doorbell, and Spotify, while the built-in speaker can fill your kitchen with sound.

Additionally, you can now make or receive callsv from your fridge by activating your compatible phone’s Bluetooth and connecting it to the Family HubTM, while also controlling compatible home appliances and third-party devices with design-enhanced SmartThingsvi.

Intuitive Design & Funcitonality

Designed for Australian living, the Family HubTM fits under standard kitchen bulkheads and creates a harmonious look for clean styling and an integrated, modern design. The 2-Door Family HubTM model includes SpaceMax technology which allows the interior walls to be thinner by using efficient insulation to create more storage space inside without increasing external dimensions. It also features an ice and water dispenser with a refillable water reservoir that does not need to be plumbed.

Pricing and Availability

Samsung’s Family HubTM range is available from leading retailers nationally and online at www.samsung.com.

The 2-Door Family Hub has a RRP of $4,499.

ⁱ Family Hub requires an internet connection. Apps and services are subject to change without notice. Data usage fees may apply.

ⁱⁱ Compatible with Samsung Galaxy S6 models and above. Requires internet connection, download of the SmartThings App and pairing with your compatible device. Apps and services are subject to change without notice. Data usage fees may apply.

ⁱⁱⁱ Compatible with select Samsung Smart TV models from 2015 to 2020 and Lifestyle TVs. Requires internet connection, download of the SmartThings App and pairing with your compatible device. Apps and services are subject to change without notice. Data usage fees may apply.

^iv Requires a wi-fi connection. Data usage fees may apply. Apps and services are subject to change without notice.

^v Response to calls can be from any smartphone. Making calls using your voice however is only available with Samsung Galaxy smart phones.

^vi Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. * Features and contents may vary by country.

“We understand how busy modern life can be, as our work becomes more flexible and blends with our personal time. Consumers need a versatile device that can integrate seamlessly into their everyday lifestyle,” said Woncheol Chai, SVP and Head of Product Planning Team, Mobile Communication Business, Samsung Electronics. “The Galaxy Tab S6 Lite and the new S Pen are packed with the latest technology to help people stay organized, multitask and capture ideas effortlessly, allowing them to spend time on what matters most to them.”

Create More and Stress Less With the Redesigned S Pen

Whether you are using your tablet for work, study, or just during downtime at home, the updated S Pen is the perfect notetaking and multitasking assistant. The new S Pen has a refreshed design that makes it as practical and comfortable to use as a traditional pen. Weighing only 7.03g, the S Pen is light and easy-to-use, and its improved pen latency and 0.7mm pen tip deliver greater precision for notetaking and drawing. When you’re finished capturing your ideas, the S Pen snaps magnetically onto the right side of the tablet, or to the optional book cover case, making it easy to use without the concern of misplacing it. The S Pen on the Galaxy Tab S6 Lite is also battery-free, so you never have to worry about losing charge when using your S Pen.

Using the S Pen and Samsung Notes, you can transform handwritten notes into typed text instantly.¹ Categorize and search your notes with ease through tags, highlight important passages and enlarge the content on the notes with the 300% zoom feature. All your notes can be easily exported as a PDF, JPEG image, text file or Microsoft Word document.

Inspired Design That Won’t Weigh You Down

With a 10.4-inch screen and narrow bezels, the Galaxy Tab S6 Lite benefits from a wide and immersive display. The lightweight and compact design makes it the ideal tablet for multitasking, notetaking and watching videos or movies. Equipped with the latest version of One UI, optimized for the larger tablet screen, Galaxy Tab S6 Lite has a more intuitive visual interface and simplified navigation tools, making switching between multiple applications smooth and effortless so that you can focus on the task at hand.

Available in three beautiful colors,² Oxford Gray, Angora Blue and Chiffon Pink, with a matching S Pen and optional book cover, the Galaxy Tab S6 Lite is a stylish accessory as well as a powerful productivity device.

Enhanced Entertainment Features

The Galaxy Tab S6 Lite is packed with clever, helpful and entertaining features that make listening to music, streaming content, shopping online or connecting with friends easier and more enjoyable. The Galaxy Tab S6 Lite includes dual speakers with sound by AKG and Dolby Atmos 3D surround sound for outstanding immersive audio, so whether you’re watching a YouTube video, streaming your favorite show or listening to a great playlist, you’ll experience premium quality sound.

Samsung has partnered with YouTube and Spotify so you can get even more out of your favorite apps on the Galaxy range. Galaxy Tab S6 Lite users can enjoy ad-free YouTube videos, the ability to download and watch videos offline and free access to YouTube Music and YouTube Kids with YouTube Premium for 4 months.³ Spotify seamlessly integrates into the Galaxy Tab S6 Lite’s user interface, so you can easily search for music and podcasts, or even set your favorite song as your alarm.⁴ The Galaxy Tab S6 Lite can also wirelessly connect to your home speaker⁵ setup, so you can play your favorite playlists from Spotify on another device or speaker around your home, all controlled by your tablet.

The Galaxy Experience at Home

Put the Galaxy Tab S6 Lite at the heart of your home to stay productive and organized. You can take calls and send and receive text messages⁶ through your Samsung account on your tablet, even when your smartphone is out of reach or in another room, or stay connected with friends and colleagues using Google Duo video calls on Galaxy Tab S6 Lite.⁷ Use the improved Daily Board display to control music, view your calendar, check the weather and write quick memos and reminders. The new Bixby features and capabilities such as Bixby Voice, Bixby Vision and Bixby Routines will also enhance your overall productivity and entertainment experiences.

The Galaxy Tab S6 Lite is a device that can be used by the entire family. With Samsung Kids,⁸ you can set daily playtime allowances, restrict access to certain apps and introduce your kids to the digital world safely with a range of exciting, colorful learning apps and games.

For more information about the Galaxy Tab S6 Lite, visit news.samsung.com and samsungmobilepress.com. 

Product Specifications

* All features may differ by market and mobile operator.

**All specifications and descriptions provided herein may be different from the actual specifications and descriptions of the product. Samsung reserves the right to make changes to this web page and the contents herein, including without limitation, functionality, features, specifications, GUI, images, videos, benefits, design, pricing, components, performance, availability, capabilities, and any other product information, without notice.

¹ Text export function supported on Samsung Notes app, feature availability may vary by language.

²  Availability of colors may vary by market.

³  YouTube Premium is only available in select markets. Only new subscribers to YouTube Premium are eligible for this offer.

⁴  Devices should be registered with Spotify Connect at the first use.

⁵  The speakers need to support Bluetooth or Wi-Fi connection.

⁶  Call and text on other devices availability varies by country and service provider.

⁷  Google Duo supports video calling with up to twelve other users.

⁸  The availability of Samsung Kids may vary by country, device, and features. Please refer to more information at the website, https://www.samsung.com/kids.

⁹ Screen measured diagonally as a full rectangle without accounting for the rounded corners.

¹⁰ Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 7,040 mAh.

¹¹ These accessories are available to purchase separately.

Samsung Electronics Australia has today launched its most advanced and extensive range of soundbars, engineered to deliver incredible and immersive audio experiences that can support style, feature, and performance demands of Australian homes.

The Samsung Q Series, T Series, and the design-focused S Series soundbars offer a broad selection of premium solutions for almost any household. The 2020 soundbar range is also engineered to complement Samsung’s latest QLED TV range through a new innovation that combines TV and soundbar speakers called, Q-Symphony.

The premium Q Series is a perfect match for QLED with Samsung Acoustic Beam Technology, adding depth and surround sound that makes your entertainment come alive. The accessible T Series product features include 3D surround sound via DTS Virtual X support, and powerful wireless bass that you can feel.

Created to be a stylish and smart standalone soundbar as well as an amazing stereo speaker system when required, the S Series features side-firing Horn Speakers that create a wide soundscape, incorporating Samsung’s Acoustic Beam technology to deliver an impressive sense of height. When combined, these fill the room with immersive sound equally suited to music and movie content. The compact all-in-one body design with premium textile wrap by Kvadrat also allows the soundbar to fit comfortably under Samsung televisions without obscuring the screen.

“Samsung is deeply invested in engineering and designing amazing audio products that create a highly immersive listening and TV viewing experience for the home,” said Hass Mahdi, Director of the Audio Visual Division, Samsung Australia. “The Q Series, T Series and S Series ranges are an incredible extension of our commitment to delivering a stunning range of soundbars that will offer Australians the ultimate in Samsung design, innovation and audio.”

The Q800T, Q70T and Q60T soundbars offer Samsung’s proprietary Acoustic Beam technology feature, along with the revolutionary Q-Symphony feature, which harnesses the power of Samsung’s 2020 QLED 8K TVs by synchronising the soundbar and in-TV speakers for a truly immersive surround sound experience.

For smarter, easier integration into consumers’ lives, the Q800T soundbar also comes with the choice of Samsung’s Bixby voice assistant or Amazon Alexa compatibility, and has wireless connectivity, allowing Australians to connect their soundbar to their TV via Wi-Fi to reduce cable clutter.

In addition, the Q800T and Q70T soundbars are equipped with True Dolby ATMOS and DTS:X surround sound technology, which delivers cinematic sound by having both overhead and directional sound for an incredibly immersive experience.

Samsung is also happy to guarantee Australians peace of mind in their soundbar purchase by covering their Q Series soundbars (Q800T, Q70T & Q60T) with a 60 Day Money Back Guarantee.* from launch until the 31st of July, 2020.

Pricing and availability

Samsung’s new range will be available through a variety of retail outlets nationally with the following recommended retail prices.

Q Series

HW-Q800T/XY $999

HW-Q70T/XY $899

HW-Q60T/XY $799

S Series

HW-S61T/XY $599

T Series

HW-T650/XY $599

HW-T550/XY $499

HW-T450/XY $349

For more information on the 2020 Soundbar range, visit the Samsung website.