Samsung Electronics Australia is continuing to set a new standard of customer satisfaction with recognition from Canstar Blue for the Most Satisfied Customers award for the Smartphone category. This follows its distinction in TV and Home Theatre Systems categories for the second consecutive year.

As Australia’s most trusted consumer comparison site, Canstar Blue polled over 1,300 Australians who had purchased a smartphone in the last two years to rate the products on overall satisfaction, including user friendliness, design, durability, value for money, camera quality, and battery and charging performance.

Demonstrative of its categorical leadership, the survey revealed Samsung as the only smartphone brand to take home a five-star customer rating in all seven categories, with participants attesting to the stylish functionality and reliability of the devices in a bid to determine overall satisfaction.

“While some competitors focus only on high-end handsets, Samsung’s wide range of Galaxy smartphones cater to high-end, mid-range and lower-budget phone users, without sacrificing quality features and specifications,” said Tara Donnelly, Canstar Blue’s Utilities Editor.

“Customers also gave Samsung a full five stars for design, camera quality, user friendliness, and for battery and charging, highlighting the all-round impressive performance delivered by the brand’s line-up of devices.”

The Canstar Blue accolade establishes a new benchmark for customer satisfaction.

“At Samsung, we strive to be the best in every element of the consumers Samsung experience. To be awarded this honour by Canstar Blue is truly humbling and I can promise we have an exciting journey ahead for our vastly growing Australian Samsung family,” said Garry McGregor, Vice President of Mobile Experience at Samsung Electronics Australia.

“Australia is a formative market for Samsung globally. Global trends get set in this market, as a country that is relatively dependent our connected technologies. As such, this award gets recognition not just here but across the globe.”

“We’re proud to offer such a compelling line-up that suits customers’ needs. Our rapid growth draws on our experience in furthering technological innovation in the smartphone category, but also our establishment of an entirely new category with Foldables, which has now segued into the mainstream

Today, the Samsung Galaxy ecosystem of connected products includes its suite of smartphones and wearables, offering more pairing options than ever before for added convenience. From its flagship Galaxy S range and innovative Galaxy Z range to the accessible Galaxy A range, there’s a device fit for everyone.

Recently, Samsung shared its Galaxy Unpacked invitation, which teases the unveiling of the new Galaxy S Series on 2 February. The brand’s premium flagship range, the S Series, features the most powerful performance and professional features available on a Galaxy smartphone. The S Series illustrates the leaps Samsung have made in mobile technology, setting a new standard for what a smartphone can be.

In 2019, Samsung introduced its ground-breaking Foldables category with the Galaxy Z Series, marking a pivotal market milestone that elevated the industry standard. Offering two unique foldable devices, the Z Flip series redefines the art of self-expression through a powerful design that slips right into your back pocket – whereas the Z Fold series offers the ultimate Foldable experience, serving as a durable powerhouse of productivity, offering an unrivalled viewing and multitasking experience. Both provide a seamless, versatile experience, with new ways to enrich interactions through personalisation and customisation options.

Centred around accessibility, the Galaxy A Series brings exceptional tech to consumers at great value. Ranging between $329 and $799, the A Series leads the democratisation of Galaxy innovations to give everyone the power to create, connect and thrive – regardless of their budget.

For more information on the Samsung mobile product suite, visit the Samsung Australia smartphones website.

Samsung Electronics Australia is excited to announce PNAU DJ SET, one of Australia’s hottest electronic acts, as the headliner for Flextival, an exciting music and visual event presented by Samsung Galaxy in celebration of the launch of its game changing, fourth gen foldable Galaxy Z Fold and Z Flip.

The intimate gig will unfold at Sydney’s Cargo Hall, Overseas Passenger Terminal, for one night only on September 28, giving music lovers the chance to get up-close and personal with a host of top Australian talent.

Hosted by renowned MC Shantan Wantan Ichiban, PNAU’s DJ SET will take place against stunning digital visuals on a stage in the shape of a Galaxy Z Flip4 phone, supported by incredible acts including Set Mo, Dena Amy, Stacie Fields, dameeeela, Troy Beman and Madami.

Hot off their recent collaboration with Elton John and Dua Lipa, and remixing Elvis’ Suspicious Minds for Baz Luhrmann’s Hollywood blockbuster, PNAU members return to home soil early for this exclusive DJ set ahead of their forthcoming festival appearances.

PNAU’s Nick Littlemore says: “It’s always extra special for us to play in Sydney as it’s our hometown, and there are few better places to perform than against the iconic backdrop of the Opera House. The Flextival line-up is a great showcase of up-and-coming talent, and the intimate venue is sure to make it even more memorable.”

Limited free tickets* will be available to music fans from September 21^st on EventBrite using a registration code posted on Samsung social channels. For those not lucky enough to snag a ticket for this up-close-and-personal event, an encore presentation of Flextival highlights will be available to stream on MixMag following the event from October 7^th.

The immersive experience will be bought to life through content created and curated by a group of visual artists inspired by the Samsung Galaxy Z Fold4 and Flip4, including Tom Yau, André

 Hemer, George Dooley and Quinn.XYZ. A staggering 6-metre high LED wall and floor will make up the event’s main stage, echoing the shape, proportions, and features of the Galaxy Z series foldable devices. Attendees will have the opportunity to get hands on with the new foldable phones in the Studio Flex area.

Samsung Australia’s Garry McGregor, Vice President, Mobile Experience Division, says: “We’re thrilled to bring Flextival, a truly sensory experience to our Samsung fans and fans of live music. Music and how it’s experienced is a pillar of our Galaxy Z Series devices, which are built with self-expression in mind. This comes to life at every Flextival touchpoint, from the space to the visuals and music.”

The Galaxy Z Series offer a premium, stylish device with a flagship camera, performance and power offering and a large screen, with no compromise to portability or style. The Galaxy Z Flip4 comes in two models including the base and Bespoke editions, the former available in four colourways – Pink Gold, Graphite, Blue and Bora Purple. The Galaxy Z Fold4 comes in Phantom Black, Beige, Greygreen and Burgundy (Samsung.com Exclusive).

To join the conversation on social use #Flextival. To explore the latest Galaxy Z Series devices, visit the Samsung Australia eStore at https://www.samsung.com/au/smartphones/galaxy-z.

*Ticket registration codes will be available from 21/09/22 on Samsung Australia’s social media channels. An encore presentation of Flextival highlights will be available to stream on MixMag from 07/10/22. This is an 18+ only event. Tickets and IDs will be checked at the door to ensure names and registered information are matched to original ticket holder.