Samsung Electronics Australia has launched a new Community feature in its Samsung Members service; a platform where Australian customers of the brand can engage and interact with Samsung experts and fans through discussion boards and forums.

The community-based platform will enable users to collaborate and share ideas, tips-and-tricks and contribute to solutions. Samsung will also use the platform to run competitions and special promotions as well as provide useful how-to content so people can maximise the features of their Samsung products.

Participants in Community can make enquiries, crowd-source solutions, propose topics for discussion and interact with other Samsung fans who have the similar interests.

Samsung will recognise active Community members for their participation, rewarding them for their contribution through a tiered awards program. Those who are most active on the platform can become a Samsung Members Ambassador to receive access to exclusive experiences and offers.

Samsung fans can sign up to Community using their Samsung Account via the Samsung Australia website or the Samsung Members app on their mobile device.