Overview

In remote oil and gas fields, engineers travel hours to reach sites where they face dust, vibration, heat and cold. Devices act as lifelines, enabling them to capture data, coordinate with their teams and complete critical work. Three in four oil and gas workers say their devices are critical to their jobs and use them for more than five hours each day, yet 40 percent experienced three or more failures in the past year[1]. In places where the nearest road is five hours away, crews know how important their device’s functionality on site is.

Challenges

Oilfield teams struggle with devices that break under pressure. Dust and moisture damage ports, cracked screens appear after routine drops and batteries drain before shifts end. Nearly two-thirds of workers reported delays of more than an hour due to device failures, with many losing entire days traveling back for replacements[2]. Devices without the ability to handle tough conditions cannot be taken onto volatile sites, leaving workers without tools in the moments they need them most.

Solution

Rugged design
Devices meet MIL-STD-810H[3] standards and withstand dust, water, drops and extreme temperatures[4]. Workers can rest easy knowing their Rugged devices will be there during their toughest shifts[5].

Safe to carry into volatile sites
Devices that allow teams to bring them into sensitive environments without hesitation. This keeps crews focused on the task ahead.

Configured for remote workflows
Programmable keys and customizable software let engineers access critical apps instantly. Launching schematics, logging data or pulling up site reports happens in seconds, saving valuable time when every minute counts.

Power that keeps crews in the Field
Replaceable and hot-swap batteries[6] prevent devices from powering down during long shifts. With 95 percent of workers saying batteries must last their entire shift, this capability means crews stay operational all day without wasting trips back to base[7].

Results

[8] Field teams using Rugged devices are confident their devices function through dust, cold and shocks while staying powered for the entire shift. Programmable keys help teams communicate more effectively to ensure full alignment and coordination when completing a complex task.

In an industry where nearly 40 percent of workers experienced three or more device failures last year[9], Samsung Rugged devices will help teams stay productive and connected even in remote and harsh conditions.

Learn more about the Galaxy XCover7 Pro and Galaxy Tab Active5 Pro and how they keep oil and gas teams productive in the toughest environments.

[1] Based on a 2025 survey given to 101 randomized oil/gas/mining workers across Canada.

[2] See footnote 1.

[3] This device passed military specification (MIL-STD-810H, a United States Military Standard) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.

[4] IP68 rating means that the device is protected against ingress of dust, and of static freshwater at up to 1.5 meters for up to 30 minutes, under certain defined test conditions. Individual results may vary. IP68 rating does not mean that the device is waterproof. Not advised for beach or pool use. Rinse residue/dry after wet.

[5] See footnote 1.

[6] Additional battery sold separately. For extra replaceable batteries, only Samsung certified products are compatible for use.

[7] See footnote 1.

[8] Results based on feedback received from select Rugged customers, reflecting their personal experiences. Actual results may vary.

[9] See footnote 1.

Overview

It is critical for today’s retailers to keep operations up and running across every channel, from restocking shelves and managing inventory to fulfilling online orders and handling curbside pickups. Retail employees rely on mobile devices for these tasks, often using them for four hours or more each day. Unfortunately, more than half of retail workers report cracked screens or battery failures, and half say that when a device fails the entire delivery chain breaks[1].

Challenges

Consumer devices frequently break down due to the types of tasks performed in the retail industry. Hot warehouses cause overheating; wet parking lots damage fragile tablets, and batteries often die mid-shift. More than 33% of retail workers say device failures delayed their work by over one hour, with many experiencing ripple effects across supply chains[2]. Frequent replacements add costs and frustrate employees.

Solution

Functionality that matches retail conditions
Built to MIL-STD-810H[3] and IP68[4] standards, Samsung rugged devices offer additional protection. Associates who once expected devices to fail now use technology that keeps working regardless of the environment and function.

Power that supports long shifts
Replaceable batteries[5] and POGO[6] chargers keep devices powered from open to close. Associates swap batteries on the spot and continue their tasks without interruptions.

Inventory management without errors
Devices integrate with existing mobile PoS and operations software, improving real-time accuracy. The Galaxy Tab Active5 Pro’s NFC feature[7] allows customers to make payments directly on the tablet. In addition, the scanning feature allows staff to scan tags quickly and reliably to eliminate errors and maximize uptime [8].

Mobility for omnichannel service
With straps and mobile PoS functionality, associates move easily between warehouse, aisles and curbside. They serve customers wherever they are, fulfilling orders quickly and replenishing shelves on the go.

Deployment that scales smoothly
Knox Mobile Enrollment makes rollout simple, allowing IT administrators to assign and activate devices for staff across multiple locations without disruption.

Results[9]

Retail teams can now serve customers without interruption, manage inventory in real time and deliver curbside orders more efficiently. In the retail sector more than 50% of workers face device failures which directly impact the delivery chain and customer experience [10]. Rugged devices provide retailers more assurance that omnichannel operations remain on track. Samsung rugged devices improve operational uptime while also reducing overhead costs due to minimal breakage and longer device life cycle. Ultimately, retail employees are able to spend less time troubleshooting and more time focusing on delivering the best possible customer experience.

Explore the Galaxy XCover7 Pro and Galaxy Tab Active5 Pro and see how they help retailers streamline omnichannel operations.

[1] Based on a survey given to 103 randomized retail workers across Canada in 2025.

[2] See footnote 1.

[3] This device passed military specification (MIL-STD-810H, a United States Military Standard) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.

[4] IP68 rating means that the device is protected against ingress of dust, and of static freshwater at up to 1.5 meters for up to 30 minutes, under certain defined test conditions. Individual results may vary. IP68 rating does not mean that the device is waterproof. Not advised for beach or pool use. Rinse residue/dry after wet.

[5] Additional battery sold separately. For extra replaceable batteries, only Samsung certified products are compatible for use.

[6] POGO accessories sold separately.

[7] Samsung Galaxy Tab Active5 Pro supports NFC. Third-party solutions and network connection are required to use the payment function. Service availability may vary depending on region, carrier, or solutions made by third-party developers.

[8] Scanner can be enabled with Samsung Knox Capture, sold separately. Samsung account required.

[9] Results based on feedback received from select Rugged customers, reflecting their personal experiences. Actual results may vary.

[10] See footnote 1.

Overview
Healthcare workers operate under constant pressure as they move between hospitals, clinics, long-term care facilities and patients’ homes. Their devices support everything from documenting care plans at the bedside to responding in emergencies on the road. Too often, consumer devices break down under these demands. Screens crack during patient lifts, batteries run out before shifts end and small displays make clinical forms difficult to read. Across the industry, nearly two-thirds of healthcare workers experience battery failures each year and more than half report physical damage to their devices[1]. In environments where every second matters, technology is essential. Samsung rugged tablets provide the functionality, design and all-day power that allow healthcare workers to focus on patients instead of troubleshooting their devices.

Challenges
Care teams face daily obstacles when technology cannot keep up. Phones can be too small for large clinical forms, making documentation slow and error-prone. Devices are more likely to get damaged, like getting wet during patient hygiene care or dropped while assisting them with lifts. Batteries degrade after repeated charging, leaving workers with tools they cannot trust. Personal Support Workers (PSWs) who move between home visits and clinics need devices that can survive unpredictable environments. Each failure causes frustration, downtime and risks to patient care.

Solution
Screens built for clinical care
Larger displays, like on the Galaxy Tab Active5 Pro, make documentation, forms and other patient records clear and easy to read. Nurses can also easily and more accurately document their findings and update a patient’s health record.

Ruggedness for daily demands
Devices accompany staff into real-world care situations such as showers, lifts and patient transfers. Built to withstand water and constant handling, rugged tablets keep working through heavy use[2]^,[3].

Battery power that keeps shifts moving
Replaceable batteries[4] allow quick swaps when power runs low. Staff avoid lengthy repairs and stay connected from start to finish of their shifts.

Mobility across care settings
Personal support workers rely on devices that can withstand constant movement and changing environments while always delivering reliable connectivity. Rugged tablets provide the form and function to deliver immediate and clear access to records whether they are in a patient’s home, a clinic or a long-term care facility.

Results[5]
Using Samsung Rugged devices, healthcare staff can carry devices through every stage of their day. Larger screens improve accuracy and speed when completing clinical forms. Functional designs stand up to water exposure and patient handling. Swappable batteries keep devices running all day, eliminating downtime. These improvements address industry-wide challenges: 63 percent of healthcare workers experience battery failures each year and more than half report cracked screens[6]. By reducing these failures, Samsung rugged tablets deliver continuity of care and improved productivity while freeing up more time for nurses to focus on improving patient outcomes instead of technology.

Discover the Galaxy Tab Active5 Pro and Galaxy XCover7 Pro and how they help healthcare teams deliver care with confidence.

[1] Based on a survey given to 101 randomized health care workers across Canada.

[2] This device passed military specification (MIL-STD-810H, a United States Military Standard) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.

[3] IP68 rating means that the device is protected against ingress of dust, and of static freshwater at up to 1.5 meters for up to 30 minutes, under certain defined test conditions. Individual results may vary. IP68 rating does not mean that the device is waterproof. Not advised for beach or pool use. Rinse residue/dry after wet.

[4] Additional battery sold separately. For extra replaceable batteries, only Samsung certified products are compatible for use.

[5] Results based on feedback received from select Rugged customers, reflecting their personal experiences. Actual results may vary.

[6] See footnote 1.