Samsung Electronics Co., Ltd. today announced updates to Knox Suite, an all-in-one business solution package designed to manage and secure enterprise devices. Previously only available as one comprehensive package, Knox Suite now offers flexible plans — Base, Essentials and Enterprise — that cater to the diverse security and device management needs of businesses of all sizes, from small startups to large enterprises managing thousands of devices.[1]

As a comprehensive security and management framework leveraged and trusted by over 35,000 businesses across 134 countries, Samsung Knox is essential for organizations using Samsung Galaxy devices as it unlocks their full operational potential. Built on Samsung’s innovative  Samsung Knox security platform, Knox Suite delivers robust protection, simplifies IT workflows and provides actionable insights that drive efficiency and productivity.

“Enterprises of varying sizes and industries have diverse device management needs, but ultimately are looking toward the same end goal – enabling secure, productive mobile workspaces,” said Jerry Park, EVP and Head of B2B Team, Mobile eXperience Business at Samsung Electronics. “That’s why we’re introducing flexible options within Knox Suite, designed to provide businesses with the tailored tools they need. Through these new scalable solutions, Knox Suite is now optimized for all types of operational use cases, empowering businesses to comprehensively and intelligently manage enterprise ecosystems.”

Scalable Solutions Enhance Device Management

With Knox Suite Plans, businesses can optimize and securely manage their Samsung Galaxy device ecosystems, enhancing IT efficiency and empowering employees to maximize productivity. With its presence in the Unified Endpoint Management market, Samsung was named a Major Player in the IDC MarketScape: Worldwide Unified Endpoint Management Software 2024 Vendor Assessment[2] Knox Suite is trusted by customers worldwide. Now more customizable than ever, Knox Suite is available in three plans:

• Knox Suite – Base Plan: Included with Samsung Galaxy device purchases at no additional cost, the Knox Suite – Base Plan is ideal for businesses seeking simple and secure set-up of managed business devices. IT administrators can add Samsung devices into their Enterprise Mobility Management (EMM) solutions without the hassle of manual enrollment, and ensure devices and data are protected with robust security[3]. The Base Plan includes access to Knox Mobile Enrollment and Knox Platform for Enterprise , with no additional license key requirement for use.[4]

• Knox Suite – Essentials Plan: For those looking for more than just device setup, the Knox Suite – Essentials Plan transforms mobile devices into powerful and efficient assets. In addition to solutions found in the Base Plan, the Essentials Plan also features Knox Manage and Knox Remote Support – services designed to enable unified, cross-platform device management plus real-time troubleshooting support.

• Knox Suite – Enterprise Plan: As the most comprehensive Knox Suite package, the Enterprise Plan helps organizations get the most out of extensive device fleets through granular OS version control, intelligent insights and tailored features designed for the frontline. From large-scale enterprises to mid-market companies with dedicated IT support teams, this plan is best fit for those looking to fully optimize digital workspace experiences and improve productivity for frontline workers. In addition to solutions found in the Essentials Plan, the Enterprise Plan includes Knox E-FOTA, Knox Asset Intelligence, Knox Capture, and Knox Authentication Manager.

For businesses investing in Galaxy Enterprise Edition, a comprehensive package of business-ready mobile devices and services, it now includes a one-year Knox Suite – Enterprise Plan license at no additional cost, providing even greater value.

Ongoing Innovation for Intelligent Device Management

These updates continue the evolution of Knox Suite for more intelligent device management. For businesses already using other EMM solutions, Knox Suite can be integrated seamlessly into existing operations to provide deeper insights and enhanced control over Samsung Galaxy devices, allowing IT teams to optimize device performance without disrupting existing workflows. Samsung’s ongoing collaboration with leading EMM providers also enables increased accessibility of Knox Suite through these partner platforms, allowing businesses to harness the full potential of Knox Suite’s powerful features.

Looking ahead, Knox Suite will continue to evolve to be even more intelligent and intuitive, empowering IT administrators with advanced tools and actionable insights while enabling businesses to unlock the full potential of their Samsung Galaxy devices to create secure, efficient mobile workspaces of the future.

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[1] Offers, features, services and availability may vary by market, third-party solution and/or device.

[2] Doc #US51234224, April 2024.

[3] See https://www.samsungknox.com/en/knox-platform/knox-certifications for Samsung Knox’s security certifications.

Safety Platform Powered by IBM Cloud, AI and 5G

Today’s announcement is designed to bring together IBM’s cloud innovation and Samsung’s Galaxy devices ecosystem, including Galaxy Tabs, Galaxy smartphones, and Galaxy Watches. This is designed to help improve work environments for police officers, fire fighters and other first responders.
 
According to the International Labour Organization, nearly three-million deaths occur each year due to occupational accidents.[1] Governments and enterprises have an increasing need to build systems which track the health vitals of workers in remote or high-stress environments.
 
Built on the IBM Cloud, the new platform will now allow clients to track a worker’s vitals, including heart rate and physical activity, to determine if that person is in distress and automatically dispatch help if required.
 
For example, equipped with Samsung’s Galaxy Watches with biometric sensors and Galaxy smartphones, first responders will have their safety and wellness indicators shared on this platform in real time. The solution constantly tracks their vital signs and other key indicators to instantly alert emergency managers if there is a change in any of these data points. Such data may indicate that the responder is in danger of a heart attack, heat exhaustion, or any other life-threatening event requiring immediate attention. The platform transmits the data to emergency managers to provide insights for their decision-making.
 
On this new platform, Samsung’s high-speed Galaxy devices can be customized to withstand intense environments such as those encountered by a soldier in the field, power plant employees working in harsh weather conditions, an emergency worker responding to a disaster or a worker in a mining plant.
 
Currently being piloted by multiple police forces, this new solution provides real time health and situational awareness insights on first responders to reduce operational risks in the field.
 
“IBM continues to bring leading cloud and AI capabilities with deep industry expertise to our enterprise clients,” said Martin Schroeter, senior vice president of global markets from IBM. “Together, IBM and Samsung will use the power of IBM Cloud, 5G, AI and edge computing to enable our clients to leverage these advanced technologies to have greater impact on the way people work, shop and protect their health and families.”
 

Samsung and IBM Pave the Way for Enterprise Innovation with 5G and Edge Computing

Samsung’s fit-for-purpose design approach and IBM Garage Methodology create an open collaboration, accelerating how the two companies test and launch new business ideas with advanced cloud services. This approach integrates practices grounded in deep industry expertise at a global scale and cultural change into a single approach to drive enterprise design thinking.
 
The two companies are also collaborating across multiple industries to bring the power of IBM and Samsung to bear, including financial services, energy and healthcare. In addition, with the digitization of the manufacturing industry, this partnership lays the foundation for the automation of factories to become efficient and productive with advanced network services and 5G.
 
Developers can access and utilize the technology behind the platform and build further capabilities on top to impact other vertical industries like manufacturing, defense and retail.

[1] Statistic provided by International Labour Organization, http://www.ilo.org/global/topics/safety-and-health-at-work/lang–en/index.htm