Whether they serve their patients at a busy hospital, long-term care facility or through virtual care environments, our healthcare professionals need reliable, more secure mobile solutions that are built to last. Samsung is working closely with healthcare partners to provide technology that is essential to administering virtual care. Partners such as AlayaCare created a robust Virtual Care Suite which includes a health screening tool, secure video conferencing capabilities, and an online Family Portal, while MPoynt^[1] is providing expedited onboarding, device provisioning and logistics support for essential businesses.

As part of the Healthcare Appreciation Program, from now until June 30, 2020 healthcare professionals can receive up to 15 per cent off the following Samsung devices via participating distributor and retail channel: the Galaxy Tab Active Pro, Galaxy Tab Active2, Galaxy Tab A and Galaxy A20. Please ask your distributor or retailer for more details.

“Now more than ever we need to support and empower care providers by delivering transformative technology” said Neil Grunberg, VP Strategy & Corporate Development, AlayaCare. “We’re grateful to have partners like Samsung who support AlayaCare’s vision for the future, where home and community care is connected and part of a continuum, delivered through traditional and emerging modes of care.”

Cleanliness and Durability above All Else

Unlike most mobile devices, the Galaxy Tab Active Pro, Galaxy Tab Active2 and Galaxy XCover Pro are tested against typical disinfectant solutions², so frontline workers can effectively clean and disinfect their devices anytime. Rugged solutions like the Galaxy Tab Active Pro and Galaxy Tab Active2 keep up with demands of healthcare professionals always on the go. These devices can also withstand drops and messes thanks to military-grade durability and water resistance³.

Innovative features like glove mode on the Galaxy XCover Pro mean that healthcare providers can use their devices with their gloves on so that they can keep focusing on what’s important: patient care.

Affordable and More Secure

The Galaxy Tab A and Galaxy A20 are great value-based options when considering the constraints of public healthcare budgets. Providers can use the Galaxy Tab A tablet to take notes or take advantage of a larger screen when using patient care applications. The more portable form factor of the Galaxy A20 smartphone ensures healthcare teams and their patients are connected while on-the-go.

Protecting what’s important doesn’t only refer to drops and spills – especially where sensitive medical data is concerned. All Galaxy mobile solutions are equipped with built-in, defence-grade security thanks to Samsung Knox. This offers multilayered security and provides added peace of mind when handling confidential medical information. Samsung Knox IT Solutions also enables teams to remotely enroll, configure and manage a fleet of devices.^[1]

Whether healthcare workers are providing important medical care in-person or from a distance, Samsung is actively working to support healthcare partners with essential equipment and mobile solutions for their frontline teams.

About AlayaCare
AlayaCare’s unique platform offers a complete technology solution to manage the entire client lifecycle including referrals and intake, scheduling, coordination, client health records, clinical documentation, care worker management, billing and payroll, reporting, remote patient monitoring, and a mobile caregiver app in one integrated, highly robust and secure, cloud-based system. AlayaCare is providing the platform for home and community care organizations to propel towards innovation and home care of the future. AlayaCare was founded in 2014. www.alayacare.com

[1] Samsung Knox IT Solutions is available separately with a paid subscription.

² Based on internal testing. To clean your device, gently rub surface with a damp cloth (a hypochlorous acid –based (50-80ppm) or more than 70% ethanol or isopropyl alcohol product is recommended). Use a soft, lint-free, microfiber cloth – such as a camera lens cleaning cloth – to gently wipe the exterior surface of the phone. Samsung will not be responsible for any damage to the devices caused by the use of liquid or chemical solutions, or incorrect method thereof, not specified in this document. Samsung warns against the use of abrasive materials or alcohol-based solutions not approved for electronic devices since such use will likely scratch the device’s screen or wear down the oleophobic coating layer that keeps fingerprints from smudging the display. Samsung cannot guarantee as to the efficacy of the proposed guidelines.  Cleaning and sanitization results may vary and may not kill all bacteria, germs and viruses.

³ This device passed U.S. military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental   conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

IP68 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty.

[1] Separate purchase required.

The Customer Need:

The transportation industry is highly competitive and requires extensive use of new technologies to maintain a competitive advantage. APPS Transport Group required cutting-edge technology equipment in order to manage its fleet effectively and efficiently. It also required durable, easy-to-use tech tools that would help drivers perform to the high standards of APPS’s customers and help give the company that competitive customer service edge.
 
Providing shipment visibility for customers in real or near real time was another major challenge. Today, customers increasingly demand a Digital Trucking Format when it comes to their transportation needs.  Not only do they require shipment visibility, they want to be able to track items as they move and stay up-to-date on delivery times. APPS Transport Group wanted to increase its ROI based on efficiency gains and better visibility in order to help their customers grow their businesses.
 

Samsung Solution:

Samsung helped fulfill the company’s technology strategy by working with APPS Transport Group to ensure a solution that was both effective and user-friendly. Each driver was outfitted with a Samsung Galaxy Tab Active2 device, which helped APPS adapt and evolve its solutions, while focusing on continually improving the customer experience. Given its MIL-STD-810G certification, which awards its ability to survive drops, shocks, vibrations and extreme temperature changes, the Samsung Galaxy Tab Active2 provided a ruggedized option for APPS that optimized pickup and delivery, as well as providing live updates to its customers on their shipments.
 
APPS was proud to meet and exceed its customer needs by partnering with Samsung to deliver reliable solutions company-wide. It chose Samsung because the Galaxy Tab Active2 offered the best product for the job and provided the highest ROI. A measurement of success was the partnership between the solutions provider and customer, with the easy-to-implement solutions from Samsung optimizing efficiencies for APPS. While APPS considered other devices, Samsung was the clear winner, as its Galaxy Tab Active2 offered a durable, easy-to-use and cost-friendly solution. In addition, the Galaxy Tab Active2 offered premium security with Samsung Knox, which helps protect consumer data.
 
“APPS Transport went through an exhaustive review process prior to selecting Samsung as its mobile technology provider – the technology not only had to be robust but also driver and customer friendly at an affordable price,” stated Robert McDonald, President and CEO of APPS Transport Group. “The solution from Samsung checked all the boxes for us and we are confident based on consumer feedback that we’ve made the right choice when selecting the best partner for us.”
 

The Results:

Upon implementing these rugged, durable tablets, APPS Transport Group saw improved service to its customers and experienced significant efficiency gains. Specifically, long-time customers have commented on the improved and detailed delivery service, highlighting it must be a result of the new mobile devices from Samsung.
 
Since the company began using the new mobile solution, it has increased customer inquiry response times and given customers an improved ability to track the progress of their shipments across the entire APPS network. This effective tech solution from Samsung exceeded APPS’ objectives and allowed the organization to grow without having to add significant staff to accommodate the growth. Samsung helped make APPS’ business more successful by increasing its competitive edge and improving customer service with a leading technology solution.
 
APPS Transport Group has received excellent feedback on the program from both customers and employees, and is excited to set itself above the competition by using industry-leading tech solutions. With the help of Samsung, APPS Transport Group’s improved service easily demonstrates how highly they value their customer base.