Founder and President of Attrix Inc., Anthony Mainville, recently shared how the adoption of the Samsung Galaxy Tab Active5 and Galaxy Tab Active4 Pro has led to more productive operations in the heavy-duty transportation sector. As a telematics solutions provider servicing heavy duty truck drivers, Attrix Inc. supports employees with workflow, navigation and fleet operation.

In sourcing the devices for AttriX clients, Mainville sought out secure tablets that can hold up in challenging environments. He also wanted tablets that allow its users to work comfortably and productively in rugged working conditions, such as in freezing temperatures, and that also provide powerful performance. The Galaxy Tab Active5 and Tab Active4 Pro deliver on these asks through features such as Glove Mode and No Battery Mode.

“These tablets can also work without the battery, as they have the ability to get power from the truck. This enables drivers to start driving immediately instead of waiting 10-15 minutes for their tablet to power up due to severe cold or heat” explains Mainville. “These are little things people don’t think about, but they add up and contribute to greater efficiency.”

Mainville founded AttriX Inc. knowing the transportation industry faces unique challenges every day. As someone who is passionate about providing solutions, his goal is to provide drivers and fleets across the country with systems that work.

“Within this specific industry, you need a product that works, is well supported and is secure,” Mainville says. “That is what the Samsung ecosystem offers.”

For more insights about how the Galaxy Tab Active5 and Galaxy Tab Active4 Pro support AttriX Inc. in daily operations, please see the AttriX case study on Samsung’s Business Insights page.

The Samsung Galaxy Rugged lineup featuring the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro are built tough and designed to keep up with demanding work environments. With an IP68 rating^[1] and military-grade durability^[2]  to withstand water, dust, drops and knocks, these devices are ideal technology solutions for industries such as Construction, Transportation, Manufacturing and moreHowever, can they keep up with the hustle and bustle of the service industry?

Who better to test out the Galaxy Rugged equipment than De Mello Coffee Roasters, an award-winning specialty coffee roastery based out of Toronto. Founded in 2013, De Mello Coffee supplies high-quality coffee and baked goods to numerous cafes in Toronto and operates four cafes of their own around the Greater Toronto Area.

After a trial period of using the devices in their roastery, warehouse and kitchen, the De Mello Coffee team members Head Roaster, Jaimee and Warehouse Manager, Neo shared their feedback on how the Galaxy XCover6 Pro and Galaxy Tab Active4 Pro performed in a hospitality setting.

Tell us about the work environment where you used the Galaxy Rugged devices.

“Our work environment exposes our devices to factors such as excessive heat, coffee grinds and flour in the kitchen, cold temperatures, and staff who is often on their feet and on the go. Durability plays a fairly important part for us and the Rugged devices held up exceptionally well, specifically in the following scenarios:

• Roastery: In the process of daily coffee roasting, the roasting machine reaches temperatures up to 240 degrees Celsius, while the afterburner has the capacity to reach temperatures as high as 999 degrees Celsius. Despite the proximity to intense heat, the devices performed flawlessly. Additionally, the machines used for sealing coffee bags generate a considerable amount of heat, but placing the devices on top of them posed no problems.
• Warehouse: In the warehouse, where green coffee beans are stored in burlap sacks, the environment is quite dusty due to coffee and flour particles. Workers often need to climb ladders to access items stored on high shelves. Despite the potential for accidental drops and dust accumulation, the devices were unaffected.
• Kitchen: In the kitchen, there’s not only heat but also a need to refrigerate dough and ingredients. The devices demonstrated resilience to the cold as well. On one occasion, an employee mistakenly left their device in the refrigerator overnight. Surprisingly, the battery, screen, and overall durability remained unaffected.”

How did the devices support your day-to-day operations?

“Within the roastery, we used both the Galaxy XCover6 Pro and the Galaxy Tab Active4 Pro extensively for tasks such as recording coffee profiles, archiving data, and note-taking during meetings. We also used the Galaxy Tab Active4 Pro for inventory checks, creating Word documents, and all communication needs within the warehouse. While in the kitchen, the devices lent themselves for checking order sheets, placing and receiving orders, and communicating with customers and wholesale partners.”

What features of the Galaxy rugged lineup stood out to you the most?

“Durability was the most outstanding feature for us. Additionally, the touchscreen was very convenient, even when wearing Nitrile gloves, which we wear regularly.[3] The device’s pen performance was exceptional, making it feel like writing on paper. Moreover, the extended battery life was a significant advantage. Despite working eight-hour shifts, the devices easily lasted for two days.”

How did the Galaxy Rugged devices perform in terms of productivity?

“The devices facilitated smooth communication in various work environments and proved invaluable for tasks like notetaking and bookkeeping. They greatly enhanced our ability to access necessary information and maintain productivity, irrespective of the setting.”

For more information on Samsung Galaxy Rugged lineup for business, click here.

^[1] IP68 rating: Water resistant in up to 1.5 meters of fresh water for up to 30 minutes and protected from dust, dirt and sand. Rinse residue/dry after wet. Not advised for beach or pool use.

^[2] These devices passed military specification (MIL-STD-810H) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing.Samsung does not guarantee device performance in all extreme conditions.

^[3] Glove mode is compatible with most gloves and in wet conditions but does not work as intended with extremely heavy duty gloves or mittens. Touch Sensitivity increases responsiveness for leather gloves thinner than 2mm or less in thickness, based on internal laboratory test results. Underwater touch is not available. Touch responsiveness may vary depending on the material and thickness of gloves as well as other environmental conditions. Touch Sensitivity mode must be enabled via Settings > Advanced features > Touch Sensitivity in order to use this feature.

Originally published in Canadian Business 

Owning a small business has never been so exciting. And things are looking up: According to the Canadian Federation of Independent Business’s Small Business Confidence Index, confidence among owners is on the rise.

But that doesn’t mean the obstacles of the last couple of years have left entrepreneurs unscathed. From inflation to workforce shortages, small business owners have been struggling to do more with less—and as data from the Business Development Bank of Canada show, that’s straining work-life balance and creating stress for many.

“2023 is not without its own challenges as well as opportunities,” says Paul Edwards, vice-president and general manager of Enterprise Mobility at Samsung Electronics Canada. “Coming out of the pandemic, small business owners, of all sizes, across different industries, have identified a greater focus to address supply chain, labour and cyber security needs.”

In this climate, the ability to work smart and to get the most out of tools and technology is an imperative, especially for smaller organizations.

“Small business owners are undoubtedly one of the hardest-working groups of professionals in Canada,” Edwards says. “To build and operate a business from the ground up requires tremendous focus and multi-tasking. Having trusted and reliable technology that provides enhanced productivity and flexibility to work from anywhere can help create efficiencies in day-to-day operations.”

That’s where Samsung Galaxy comes in. More than mere devices, the Samsung Galaxy ecosystem gives entrepreneurs a critical edge in these fast-paced and often unpredictable times. From features like Link to Windows, which allows users to shift tasks seamlessly between their phones and computers, to Knox Suite¹, an end-to-end solutions admin platform that allows enterprise IT to secure, deploy and manage devices throughout the organization, the Samsung Galaxy ecosystem is purpose-built to meet the needs and timely challenges of businesses of all sizes.

With the rise of WFH and hybrid work—where our day-to-days are not always spent at a desk in the office—Samsung Galaxy keeps the pace and is made to work on the go. Devices like the Galaxy XCover6 Pro and Galaxy Tab Active4 Pro—part of the Galaxy Rugged product line—are extra strong and durable, able to withstand whatever conditions entrepreneurial road warriors might face.

“We’re seeing that today’s hybrid workers and SMB owners value technology that is easily portable, which is why Samsung designs devices are compact, slim and lightweight—optimal for workers that are constantly on the go,” says Edwards. “The Samsung Galaxy suite of products has been designed so that all Galaxy devices work together, making it easier for entrepreneurs to move from task to task no matter the environment. The Galaxy lineup of smartphones, tablets, watches, earbuds and PCs sets a new standard for mobile productivity, video and audio experiences, allowing small business owners to effectively operate with confidence.”

For small businesses, cost and return on investment are constant concerns, especially in a climate of worrisome inflation and sky-high borrowing rates. By easing barriers that prevent workers from doing their best work on the go, Samsung Galaxy is also a powerful value driver.

“Through a Samsung-connected experience, businesses can confidently maximize productivity, expand creativity and perform daily tasks with simplicity and ease. Workplace tools also need to have enhanced productivity features—simply put, they need the ability to get more things done, quickly.  Devices that enable workers to work in an intuitive, PC-like environment using just their phone are critical, as work is no longer confined to a desk,” Edwards says.

“Technology that boasts powerful connectivity is also incredibly valuable to today’s hybrid workers. When you don’t know where the day is going to take you, having a device that can tap into 5G and Wi-Fi 6E connectivity—and comes with an all day battery—is an absolute game-changer.”

To learn more about how Samsung Galaxy can give your business a powerful edge, visit the SMB eStore.

Content created in partnership with Financial Post 

You probably can’t find a better company to test the toughness of the Samsung Galaxy Rugged lineup of tablets and smartphones than Kruger Construction of Saskatoon, Saskatchewan. And you likely won’t find someone more willing to test the limits of the Samsung Galaxy XCover6 Pro and Samsung Galaxy Tab Active4 Pro than owner Murray Kruger.

The Samsung Galaxy Rugged lineup was developed in response to the needs of industries that required mobile devices that are dependable, durable and functional under a wide range of working conditions, even the most demanding environments. A 2022 survey of Toronto Construction Association members by Samsung Electronics Canada revealed that more than 40 per cent of respondents felt their current mobile devices are not built to withstand their job environments.

Kruger Construction specializes in insurance repairs and renovations — possibly one of the harshest construction environments, offering smoke, ash, flooded basements, toxic fumes and temperatures far below freezing. Kruger has been in the business for 22 years and launched his own contracting company in 2012.

What’s the number one tool used in his contracting business?

“A mobile phone is our most important tool and also our most-used tool,” Kruger says. “We use it to take calls from clients, schedule work, talk to suppliers, perform calculations, take pictures, take measurements, check our calendars and browse the web on the go.”

Both the Galaxy XCover6 Pro and Galaxy Tab Active4 Pro have earned an IP68 rating[1] and meet MIL-STD-810H[2] standards for durability in harsh environments. Resistant to scratches, water, and dust, these devices can also withstand drops of up to 1.5 metres as well as function at extreme altitudes and temperatures. Enhanced Glove mode allows the screens of both devices to remain touch-responsive, even when the user wears leather gloves[3].

“We’re hard on our phones,” Kruger says. “We throw them in our tool belts and tool bags. Responding to an emergency, the phone is sitting on your lap and when you hop out of your vehicle, it falls on the ground. At first glance, the Samsung Galaxy XCover6 Pro looked like a slim, top-of-the-line phone without a huge, molded case, but it was tougher than we ever expected.”

During the two-month testing phase, the device was subjected to the routine abuse of dirt, falls and moisture. Then the construction crew got creative.

“We got so rough that I was thinking we might need a backup phone ready to go,” Kruger says. “We sprayed sawdust on it and splashed it with water, then dropped it off sawhorses and worktables. We even dropped the phone in a snowbank at minus 23°C and the battery held out fine — the screen wasn’t even lagging.”

With the speaker volume being very loud, Kruger used the device in speaker mode while leaving it on top of a ladder. Then he accidentally bumped the ladder.

Passing every test with flying colours, Kruger next introduced the smartphone to the company’s secret weapon… Dave.

“Dave is definitely hard on all our tools, and he goes through smartphones like paper towels,” Kruger says. “He figured the screen was so massive he would break it right away. After dropping it over and over, he gave it back to us caked with dust, dirt and drywall mud. When we washed it off, it was good to go.”

Kruger also put the Samsung Galaxy Tab Active4 Pro through its paces. He tends to use a tablet in the sheltered cab of his truck to write emails or fill out forms using the embedded S Pen where the bigger screen is welcome. But he dutifully repeated the same range of tests on the jobsite — drop, splash, and drop it in a snowbank.

“We bashed that thing around and it came up just as clean,” he says. “But one feature that really stood out for us in a cold Saskatchewan winter was how easy it was to swap batteries. Instead of having to recharge, we just kept an extra battery charged on hand, popped off the back and swapped. We found that this was just as easy with the Galaxy XCover6 Pro. It’s the same type of ease we expect with all our power tools.”

The crew also noted that both devices provided excellent connectivity, even behind steel barricades or in flooded basements. The Galaxy XCover6 Pro in particular supports 5G[4] as well as Wi-Fi 6E[5] for hyper-fast connectivity.

“I sometimes get worried when I test a new tool that it’s going to fail quickly and this will end the trial straight away,” Kruger says. “Not only did we not break these devices — their performance exceeded our expectations.”

For more information on Samsung Galaxy Rugged devices visit the Samsung Canada website.

— 

[1] IP68 rating: Water resistant in up to 1.5 meters of fresh water for up to 30 minutes and protected from dust, dirt and sand. Rinse residue/dry after wet. Not advised for beach or pool use.

[2] MIL-STD-810H Certification: Altitude, Humidity, Immersion, Salt Fog, Dust, Vibration, Drop, etc. MIL-STD-810H is a standardized form of testing designed by the US Military to accurately assess device limitations.

[3] Touch Sensitivity increases responsiveness for leather gloves thinner than 2mm or less in thickness, based on internal laboratory test results.

[4] 5G network connection available in select markets. Download and streaming speeds may vary based on market, carrier, content provider, server connection and user environment. Check with your carrier for availability and details.

[5] Wi-Fi 6E network availability may vary by market, network provider and user environment. Requires optimal connection. Will require a Wi-Fi 6E router.

Canadian construction workers face some of the harshest conditions of any industry. Yet too often, they go without mobile devices to match their own toughness, according to a new survey sponsored by Samsung Electronics Canada.

Extreme weather conditions like snowstorms, exposure to dirt, dust, and water along with the kinds of everyday shocks and bumps associated with construction work require devices built to withstand them. However, according to the Samsung survey, more than 40% of the 713 respondents from the Toronto Construction Association said none or less than half of the mobile devices used at work are built for the extreme environments that come with the territory.

“This is an industry that builds our communities and keeps them growing stronger, but durable technology to support the work remains a blind spot. This is the exact issue that Samsung is equipped to support,” said Paul Edwards, Vice President and General Manager of Enterprise Mobility at Samsung Electronics Canada. “This survey demonstrates the need for increased adoption of rugged mobile devices across all construction environments.”

More than two thirds (67%) of respondents reported they spend up to half of their workday in the field, with nearly half (46% ) saying the most prevalent condition they face is dust and dirt. About one quarter of respondents said they face wet environments or deal with extreme temperatures that could potentially lead to device breaks.

These environments are detrimental to mobile technology that is not fit to handle them. As a result of current deficient technology, close to one in every three (31%) respondents said up to five mobile devices are broken or damaged every year on the job, with nearly 10% estimating that number to be closer to 10.

“It goes without saying the unwelcome financial burden that comes from having to deal with repeated device breaks and damage,” Edwards says. “Not only in the costs spent to repair or replace the devices themselves, but also in lost productivity on the work site.”

Galaxy Rugged technology for the construction sector

The current Samsung Galaxy Rugged lineup – the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro  – have set a new standard for technology that withstands the rigours of doing business on the frontline. Serving the varied needs of field workers across Canada, Galaxy Rugged devices are built to match the grit and resilience of the construction workers who need them most.

Survey respondents were also asked to report on the key features they’re looking for in their mobile devices. More than two thirds (64%) of respondents said that a device able to withstand drops would better support their productivity. Exactly half of respondents (50%) said they would benefit from having a mobile device that’s resistant to dust and water.

Samsung’s latest Galaxy Rugged devices address these needs and more with their military-grade certification[1] that provides protection against drops, knocks, and vibrations. The devices themselves are also IP68[2]-rated against dust and water damage – a rating that extends to the S Pen accompanying the Galaxy Tab Active4 Pro, allowing construction workers to take notes, mark-up documents and capture digital signatures without incident in wet and dusty conditions.

A further 41% of respondents reported a need for a replaceable battery to help them power through their workdays uninterrupted. This was another need that Samsung anticipated with the Galaxy Rugged line up. Both the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro come with a replaceable battery[3] that can be easily swapped out with a fully charged extra battery.

While today’s construction workers have a clear need for technology that is up to par with their working conditions, there is fortunately a solution that exists presented by the Galaxy Rugged lineup. To learn more about the Samsung Rugged range for business and its applications for the construction sector, visit samsung.com/ca/business/mobile/rugged

[1] These devices passed U.S. military specification (MIL-STD-810G/MIL-STD-810H) testing against a subset of 21 and 23 specific environmental conditions, respectively, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G/MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.

[2] IP68 rating: Water resistant in up to 1.5 meters of fresh water for up to 30 minutes and protected from dust, dirt and sand. Rinse residue/dry after wet. Not advised for beach or pool use.

[3] Extra replaceable battery sold separately.

Samsung Electronics Canada today released the new Galaxy Tab Active4 Pro – a versatile tablet that’s strong and portable enough to power productivity outside of the office. With military-grade toughness, advanced productivity features, and the Samsung Knox security platform, the Galaxy Tab Active4 Pro is designed to thrive under the pressure of today’s mobile business environment.

“The recent ‘work from anywhere’ world has created an overwhelming demand for ruggedized, portable and connected devices that ensure tasks can get done – wherever the job takes you,” said KC Choi, EVP and Head of Global Mobile B2B Team, MX Business at Samsung Electronics. “When designing the versatile Galaxy Tab Active4 Pro, we were mindful to create a tablet that is not only durable and easy-to-handle, but also has the performance and connectivity to power productivity and keep frontline employees engaged throughout their workday.”

Light, Tough, and Ready for Work

Beyond being tough enough to endure even the most demanding work environments, the Galaxy Tab Active4 Pro boasts a stunning physical design, with a slim and lightweight frame that measures 10.2mm thick^[1] and weighs 674g^[2]. The Galaxy Tab Active4 Pro is highly portable for use outside the office, on the sales floor or out in the field.

Equipped with Corning® Gorilla® Glass 5, the Galaxy Tab Active4 Pro outperforms other chemically strengthened glass with superb scratch and damage resistance. The device can endure drops of up to 1 meter when dropped with the protective cover that comes in the box^[3]. As an added layer of protection, the Galaxy Tab Active4 Pro, and its integrated S Pen, are IP68 rated^[4] for dust and water resistance. For the toughest environments, the device is MIL-STD-810H^[5] compliant, built to withstand extreme altitudes, temperatures, vibration and humidity.

In the Field, Frontline, or at a Desk, Galaxy Tab Active4 Pro Works Anywhere Employees Do

The Galaxy Tab Active4 Pro is designed to make the jobs of frontline and field workers easier, and includes several features tailored to their unique work environments. For instance, Key Mapping^[6] allows companies to program device keys based on specific needs, allowing them to quickly launch business-critical or commonly used apps with the press of a button. The touch sensitivity of the display is also adjustable for use with gloves, so workers can use the device while taking note of their health or safety^[7].

While in the field, it can often become difficult to hear device audio, leading to communication difficulties. The Galaxy Tab Active4 Pro combats this problem with an increase in maximum volume^[8] so workers will be able to hear their device audio clearly, even when in a busy hospital ward or a noisy construction site.

The Galaxy Tab Active4 Pro is also compatible with a range of accessories, both from Samsung and third-party partners. From ergonomically designed cases with straps or stands, to charging cradles, attachable keyboard covers and wearable barcode scanners, the broad catalog of accessories that is available with the Galaxy Tab Active4 Pro ensures seamless integration with the way businesses are run^[9].

Built to Support Today’s Modern Mobile Enterprise

Ruggedized on the outside and sophisticated within, the Galaxy Tab Active4 Pro features the best of Samsung’s industry-leading software and powerful hardware. The intuitive One UI^[10] mobile experience enables a more personalized experience, while the octa-core advanced processor keeps employees connected and highly productive with faster processing speeds. The Galaxy Tab Active4 Pro also offers expandable storage with an optional microSD card^[11] so workers can store  important files locally on their device.

With built-in Sub6 5G and Wi-Fi 6^[12], employees can rely on fast speeds and low latency to stay connected when it matters most^[13].

The Galaxy Tab Active4 Pro features enhanced near-field communication (NFC) and mobile Knox Platform for POS (Point of Sale),^[14] which makes it a particularly powerful tool for retail businesses. Whether mounted at a cash register or used as a portable point of sale, the Galaxy Tab Active4 Pro can keep customers happy by enabling faster and easier check out. With Knox Capture^[15], the tablet can function as an enterprise-grade barcode scanner for real-time tracking and checking of inventory.

Workers do not need to worry about losing power at a critical moment. The Galaxy Tab Active4 has both a replaceable battery and POGO (sold separately)^[16] fast charging^[17], for quick recharges when you need them most. What’s more – with No Battery Mode,^[18] the device can be used continuously at a kiosk, or in a vehicle without battery, while preventing the depletion of the battery, even in high temperature environments.

For jobs that take workers out of the field and into the office, the Galaxy Tab Active4 Pro can easily be connected to an external display^[19] through Samsung DeX^[20], or used in Standalone Mode, to emulate a desktop interface on the tablet.

Tough on the Inside with Integrated, Real-Time Security Protection

With the increase in mobile workforces, security has become very important. That is why Samsung offers Knox Suite^[21], an all-in-one platform that makes it easier for IT teams to configure, secure, manage, and analyze devices – whether it be a single device or a whole fleet. Samsung’s defense-grade security platform, Samsung Knox, also protects the Galaxy Tab Active4 Pro with fully integrated hardware and software protections. From the chip up, the platform delivers end-to-end, real-time protection against growing threats facing the modern workforce.

Samsung works closely with Android to ensure businesses are protected in the long-term and keeps up with ever-evolving security challenges by sharing threat intelligence discovered by leading security researchers and partners. The Galaxy Tab Active4 Pro is also built to last, inside and out, with support for up to five years of security updates and three OS upgrades, so employees can use their devices with peace of mind.

Availability

The new Galaxy Tab Active4 Pro is available in Canada starting today.

For more information about Samsung’s latest Galaxy devices, please visit news.samsung.com/galaxy, www.samsungmobilepress.com, or www.samsung.com/business.

—

^[1] Device thickness of 10.2mm does not include the frame of the main screen.

^[2] 674g is for Galaxy Tab Active4 Pro device only. Weight including inbox protective cover and S Pen is 833g.

^[3] Based on internal laboratory test results.

^[4] IP68 Rating: Water resistant in up to 1.5 meters of fresh water for up to 30 minutes and protected from dust, dirt, and sand. Rinse residue/dry after wet. Not advised for beach or pool use.

^[5] MIL-STD-810H Certification: Altitude, Humidity, Immersion, Salt Spray, Dust, Vibration, Drop, etc. MIL-STD-810H is a standardized form of testing designed by the US Military to accurately assess device limitations. Real world usage varies from the specific environmental conditions used in the testing. Extreme conditions not guaranteed.

^[6] Key Mapping support may vary by app. Programmable keys limited to select functions.

^[7] Tested under internal lab conditions. Touch responsive to leather gloves thinner than 2mm or less in thickness. Underwater touch is not available. Touch-responsiveness may vary depending on the material and thickness of gloves as well as other environmental conditions.

^[8] Compared to Galaxy Tab Active Pro. Enhanced speaker volume only available for apps based on VoIP. To activate, go to Settings – Sound & Vibration – Volume – Increase Speaker Volume for Voice Apps.

^[9] Accessories sold separately. Availability may vary by market.

^[10] Availability of One UI features, apps and services may vary depending on One UI version, OS version and market.

^[11] MicroSD card sold separately; supports up to 1TB.  

^[12] Requires optimal connection. Availability and actual speeds for 5G and Wi-Fi 6 network may vary depending on market, carrier, content provider, server connection and user environment. Check with your local carrier or service provider for availability and details.

^[13] Availability may vary by market.

^[14] Knox Platform for POS requires separate solution integration and may require license purchase for use. Availability may vary by market, model or payment solution. Works anywhere NFC/MST credit and debit transactions are accepted.

^[15] Knox Capture requires separate app installation and license purchase for use. Availability may vary by market and model. Barcode scanning may require app remapping to programmable key to use full feature.

^[16] Extra replaceable battery and POGO charging dock sold separately. Only Samsung certified extra replaceable batteries are compatible for use.

^[17] Fast charging requires a power adapter providing electric power of 15W or above. Fast charge power adapter may not be provided in the box (and sold separately) depending on market.

^[18] No Battery Mode needs to be turned on and requires a dedicated USB Type-C power source accessory supporting 9V and 2.3A or above, and PD 2.0 or above. No Battery Mode limits device CPU performance when enabled and reduces maximum volume, display brightness, etc. when enabled.

^[19] Samsung DeX wired connection is available via HDMI compatible display. Wireless connection is available on Smart TVs that support Phone Screen mirroring only. For optimal experience, use on Samsung Smart TVs launched in 2019 or later.

^[20] Samsung DeX works with most apps. Some apps may require a separate license (purchased separately), or may be unavailable due to partner requests.

^[21] Knox Suite is sold separately.