That’s where Samsung Care+ comes in. Not only does it provide certified care for your Galaxy device, it provides peace of mind today and lasting value tomorrow.

Flexible Choices

Samsung Care+ includes two service requests for physical malfunction and liquid resistance failure every 12 month period², and also provides repairs for mechanical malfunctions or defects³. For users prioritizing long-term performance and reliability, the Samsung Care+ Extended Warranty provides confidence well beyond the standard warranty period.

Samsung Care+ Premium offers two replacement requests if you fail to locate your device using SmartThings Find⁴, and includes all the great features of Samsung Care+.

Samsung Care+ plans offer flexible payment options with pay up front choices. For Galaxy S26 Ultra users, Samsung Care+ starts at $139 if you pay up front for one year of coverage. Samsung Care+ Premium starts at $189 if you pay up front for 1 year of coverage.

Professional Service Without the Hassle

Protection is only valuable if you can access it when needed. That is what matters most. Samsung Care+ delivers service designed to provide expert care in a simple, accessible way – wherever you are.

The claims process is designed for clarity. No complex forms. No confusing requirements to navigate. Samsung Care+ offers a streamlined claims process, ensuring customers can receive the care they need while minimizing disruption to their daily routines.

Once your claim is submitted, Samsung-authorized service centres take over. Every repair is handled by certified technicians using Samsung genuine parts. This approach does more than fix immediate problems – it maintains your device in optimal condition, preserving what you invested in whether you plan to keep it for years or eventually upgrade.

And here’s something people often overlook until they are traveling. Your device goes everywhere with you, so your protection should too. Samsung Care+ provides comprehensive coverage both at home and abroad⁵ without travel restrictions. Toronto. Vancouver. London. Los Angeles. Barcelona. Wherever life takes you, Samsung Care+ is there for you.

Peace of Mind, And Long-Lasting Value

The Galaxy S26 series is engineered to simplify the tasks you do on your phone through its most user-friendly Galaxy AI experience yet. Samsung Care+ ensures it keeps doing that – delivering the peace of mind to enjoy your device to the fullest anywhere, anytime while maintaining its value over time.

Samsung Care+ is available when you purchase your Galaxy S26 series on Samsung.com or Samsung Experience Stores, making it easy to add protection from day one. Already have your device? You can still enroll within 60 days of device purchase by visiting https://www.samsung.com/ca/offer/samsung-care-plus or on your S26 device through Settings > About Phone > Samsung Care+.

For more information on Samsung Care+, please visit https://www.samsung.com/ca/offer/samsung-care-plus.

1 SQ Magazine, “Smartphone Statistics 2026: Powerful Insights,” updated February 18, 2026. Available at: https://sqmagazine.co.uk/smartphone-statistics/

2 The service fee, plus applicable taxes, applies to all service requests, and is payable when you submit a service request. All service fees are based on your device’s tier at the time you purchased the plan. For smartphones only: Screen-Only Service Fee of $39 applies to exterior screen malfunction or interior screen malfunction of the smartphone device. Full Service Fee as per Your Device Tier applies to mechanical malfunction or defect, physical malfunction or liquid resistance failure and is a different fee. For Screen-Only Service requests, if, upon inspection of Your Device, it is discovered that the malfunction is beyond screen-only, the Full Service Fee will apply and You will be charged the difference. For Galaxy Z Fold and Galaxy Z Flip devices, the Screen-Only Service Fee is limited to repair of one screen panel. If both the interior and exterior screens are malfunctioning, the Full Service Fee will apply.

³ There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer’s warranty.

⁴ Samsung Care+ Premium is not available in Quebec. Replacement Service Fee, plus applicable taxes, will apply to each service request related to failure to locate the Device. All replacement service fees are based on your device’s tier at the time you purchased the plan. If Device failure is due to physical malfunction or liquid intrusion resistance (including Screen-Only malfunction for smartphone devices), or if SmartThings Find fails to locate Your Device, Samsung Care+ Premium provides a maximum of two (2) service requests every 12 months.

⁵ Services may be available outside of Canada on a limited basis and at Samsung’s sole discretion.

Samsung Canada is pleased to announce a partnership with iQmetrix, one of North America’s leading providers of telecom retail management solutions, to integrate Samsung Care+ into iQmetrix’s retail management system.

This integration will give iQmetrix clients, representing over 2,000 retail locations across Canada, the ability to offer customers enhanced protection of their new Samsung devices with Samsung Care+, a total care service for Samsung Galaxy smartphones, laptops, tablets, hearable, or wearable devices.

Customers will be protected against physical or liquid damage and mechanical malfunctions or defects not covered by the manufacturer’s warranty, for up to two years^{[1] [2]}. With the Samsung Care+ Plan, a team of dedicated Samsung Galaxy experts is available to help get Galaxy users back on track.

“When life happens, Samsung has you covered. Partnering with iQmetrix to offer Samsung Care+ services to even more Canadians is an exciting opportunity for us,” said Steven Cull, Head of Mobile Product Management, Services and Strategy at Samsung Canada. “With a Samsung Care+ Plan, Canadians get peace of mind thanks to comprehensive service coverage on any new Galaxy smartphone, laptop, tablet, or wearable device, delivered by a dedicated team of Galaxy experts. Through iQmetrix’s expansive network of retail partners, the option to purchase Samsung Care+ has never been simpler.”

Joanne Helm, Vice President of Partner Management, added, “iQmetrix and Samsung have been strong partners for years and we’re excited to bring this fully integrated solution to the Canadian market together. We’re continually looking for ways to make things easy for our Retailers and working with Samsung on this offering is another example of our ongoing commitment to innovation.”

iQmetrix is currently offering Samsung Care+ at Samsung Experience Stores in Canada, with plans to expand to upwards of 2,000 retail locations throughout 2022.

To learn more about Samsung Care+, please visit https://www.samsung.com/ca/offer/samsung-care-plus/

—

^[1] Make up to two service requests for physical or liquid damage per year, to a maximum of four throughout the lifetime of the plan. Additional restrictions apply. Please see terms and conditions for full coverage details.

^[2] There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer’s warranty. A service fee applies to all service requests. Additional restrictions apply. Please see terms and conditions for full coverage details.

 
 Today Samsung Electronics Canada Inc. announced the expansion of Samsung Care+ service, a leading device protection program enabling same-day, walk-in mobile servicing at more than 100 stores nationwide.¹
 
Samsung Care+ walk-in servicing is now available through three Samsung authorized partners: Fonelab, Mobile Klinik Professional Smartphone Repair, and uBreakiFix. The device protection program complements and is supplementary to the original equipment warranty and covers certain device issues, notably physical and liquid damage that renders a device inoperable, for up to two years to provide customers peace-of-mind knowing their devices will be supported by Samsung.
 
“We believe that loyalty is earned by delivering world-class products and great brand experiences; that doesn’t stop once a consumer has purchased their Samsung device,” said Jennifer Safruk, Vice President, Mobile Business, Samsung Canada. “By partnering with Fonelab, Mobile Klinik Professional Smartphone Repair, and uBreakiFix on Samsung Care+, our consumers can trust they have our full support, wherever they may be in Canada.”
 
Fonelab and uBreakiFix launch walk-in repair support for Samsung Care+ on June 7th, while Mobile Klinik Professional Smartphone Repair will launch on June 20th, 2019. Between these retail partners, over 100 locations across Canada will be equipped for same-day, walk-in Samsung mobile servicing.
 
Users can easily drop-off their device without an appointment at any of the Samsung Care+ authorized service locations nationwide. All authorized service locations use genuine Samsung parts, proprietary Samsung tools for the repairs, and conduct repairs by Samsung certified professionals.
 
These partnerships are critical to providing leading service to Samsung customers: Fonelab has eight stores in Ontario; Mobile Klinik Professional Smartphone Repair has 50 locations across Canada; uBreakiFix has 41 stores in Canada supporting Samsung Care+.
 
Samsung Care+ can be purchased with a new device or within 30 days of the purchase date.² Samsung Care+ plans start at $170.00 CAD for handsets and provide coverage for up to two claims throughout the lifetime of the plan. Terms and conditions apply.³
To learn more about Samsung Care+ or Samsung’s retail partners, please visit: Samsung.com/ca, fonelab.ca, mobileklinik.ca, or uBreakiFix.com.
 
About Samsung Electronics Canada Inc.
Samsung Electronics Canada inspires Canadians to reach their full potential through a transformative ecosystem of products and services that deliver innovation and distinct design to every aspect of their connected lives. The company is redefining the worlds of TVs, smartphones, virtual reality and wearable devices, tablets and digital appliances. In 2019, Samsung was ranked as one of Canada’s “Most Admired Brands” in Leger’s Corporate Reputation Study.” “Best Global Brands” list. Dedicated to helping make a difference in the lives of Canadians, Samsung’s award-winning corporate giving initiatives support public education and health-related issues in communities across the country. To discover more, please visit www.samsung.com.
 
Follow Samsung Canada at facebook.com/SamsungCanada, or Instagram @samsungcanada or Twitter @SamsungCanada.
 
About Fonelab Inc.
Fonelab is a Canadian retailer offering on-the-spot manufacturer authorized repair for phones and tablets across Ontario. Fonelab stores feature a transparent state-of-the-art repair lab and are located in Ontario’s top retail shopping centres for extended hours and convenience. For further information please visit www.fonelab.ca or email info@fonelab.ca. Fonelab | Love your Phone!
 
About Mobile Klinik Professional Smartphone Repair
Mobile Klinik Professional Smartphone Repair is Canada’s largest and fastest-growing professional, while-you-wait, no-appointment-needed smartphone and tablet repair, care and services retail chain with 50 stores in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, Quebec, New Brunswick, Newfoundland and Labrador. More stores will open soon. Visit us on Facebook, Instagram or Twitter @MobileKlinik, or go to www.mobileklinik.ca. Images available at: https://mobileklinik.ca/en-gallery/
 
About uBreakiFix
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. For more information, visit http://www.ubreakifix.com.
 
Media Contact:
Katelin Onishi, North Strategic, Tel: 613-883-4684, katelin.onishi@northstrategic.com
 
 
¹ While the vast majority of Samsung phone owners will be able to get same day support – within a two hour window or less – certain exclusions apply.
 
² You can purchase the Plan only at the time You purchase Your Device or within 30 days of Your Device purchase date. If you do not purchase the Plan at the same time as You purchase Your Device but purchase the Plan within the 30 days following Your Device purchase date, a 25-day waiting period will apply before You can request services under the Plan.
 
³ This Plan complements and is supplementary to the manufacturer’s warranty but does not replace the manufacturer’s warranty or warranty obligations during the manufacturer’s warranty period. Parts and services covered by the manufacturer’s warranty and the warranty obligations under the manufacturer’s warranty, including battery replacements, are the responsibility of the manufacturer only. This Plan provides certain additional protection, which the manufacturer may not provide. Please refer to the terms and conditions of the manufacturer’s warranty for more details.