“Quebec is a vital market for Samsung, and our investment in Carrefour Laval reflects our commitment to bringing our latest innovations directly to this community,” said Brian Shin, President & CEO, Samsung Electronics Canada. “As technology becomes more integrated into everyday life, we believe physical retail plays an essential role in helping consumers discover the full potential of an AI-powered ecosystem.” 

The new store is designed as an interactive destination where visitors can explore and test the latest Galaxy AI features across mobile devices, wearables, tablets, and PCs. 

“Laval and the Greater Montreal Area are home to tech-forward consumers who are increasingly looking for more immersive retail experiences,” said Krista Collinson, Head of Direct-to-Consumer Division, Samsung Electronics Canada. “We are proud to establish a presence in one of the country’s top-performing shopping environments, where we can offer the personalized service and product discovery our customers expect.” 

Beyond product exploration, the new location will offer comprehensive support, including Samsung Care+ services, on-site technical troubleshooting, and convenient “buy online, pick up in-store” (BOPIS) capabilities. 

Samsung will officially celebrate the grand opening on May 30th, inviting customers to experience the new space firsthand. 

The Samsung Experience Store is located at CF Carrefour Laval, 3003 Boulevard le Carrefour, Laval, Quebec. 

For more information, visit samsung.com/ca. 

Located at one of the top-performing shopping centres in the country[1], the new store gives customers in Calgary and the surrounding region a hands-on way to experience Samsung’s latest Galaxy AI features, mobile devices, wearables, tablets, PCs, and connected technologies.

“Alberta is an important and growing market for Samsung,” said Brian Shin, President & CEO, Samsung Electronics Canada. “Opening our first Samsung Experience Store in Calgary allows us to connect more directly with customers in the region and create a space where they can experience the Samsung ecosystem firsthand.”

According to ICSC’s 2024 Canadian Mall Property Performance rankings[2], CF Market Mall is ranked among the top 15 malls in Canada. Samsung selected the location based on strong consumer demand, the mall’s premium retail environment, and its mix of leading global brands.

“Calgary consumers are highly engaged with new technology and increasingly looking for more immersive retail experiences,” said Krista Collinson, Head of Direct-to-Consumer Division, Samsung Electronics Canada. “CF Market Mall has long been a location we’ve been excited about, and we’re proud to finally bring the Samsung Experience Store to Alberta.”

Visitors to the new location will also have access to Samsung Care+ services, technical support, device troubleshooting, and convenient shopping options including buy online, pick up in-store capabilities.

Samsung officially celebrated the opening of the new location with a ribbon-cutting event at CF Market Mall on May 23.

The Samsung Experience Store is located at CF Market Mall, 3625 Shaganappi Trail NW, Calgary, Alberta.

For more information, visit samsung.com/ca.

[1] According to International Council of Shopping Centres’ (ICSC) 2024 Canadian Mall Property Performance rankings (www.icsc.com).

[2] This data is based on participating companies and does not represent all shopping centres, regional malls and super-regional malls in Canada. The participants include: BentallGreenOak, Cadillac Fairview, Ivanhoé Cambridge/JLL, Morguard Corporation, Oxford Properties Group, Primaris, Cushman & Wakefield, Colliers, Salthill Capital, Westcliff, Nicola Institutional Realty Advisors, QuadReal Property Group. © 2025 by ICSC, 1251 Avenue of the Americas, New York, NY 10020.

The new locations will open in three of the country’s top-performing shopping centres. According to ICSC’s 2024 Canadian Mall Property Performance rankings[1], CF Richmond Centre ranks as the fourth most productive mall in Canada, CF Carrefour Laval ranks tenth nationally and first in Quebec, and CF Market Mall ranks fourteenth nationally.

As Canadians increasingly look for hands-on ways to explore AI-powered and connected technologies, Samsung continues to invest in physical retail spaces that combine product discovery and personalized service.

“As technology becomes more intelligent, connected, and integrated into everyday life, consumers are increasingly looking for ways to experience these innovations firsthand,” said Krista Collinson, Head of Direct-to-Consumer Division, Samsung Electronics Canada. “These new locations reflect our continued investment in Canada and our belief that physical retail plays an important role in helping consumers discover the full potential of AI-powered technology.”

The three new stores build on Samsung Canada’s growing national retail network, which currently includes flagship Samsung Experience Store locations at Yorkdale Shopping Centre, Sherway Gardens, Montreal Eaton Centre, Scarborough Town Centre, Metropolis at Metrotown, and Square One Shopping Centre. The CF Market Mall location will also mark Samsung’s first Samsung Experience Store in Alberta, further expanding the company’s presence in Western Canada.

Each new location was strategically selected, based on where consumers are shopping, browsing and engaging in, high-performing shopping environments, with premium brands that reflect Samsung’s premium brand positioning.

Visitors to the new Samsung Experience Stores will be able to explore Samsung’s latest Galaxy AI features, mobile devices, wearables, tablets, PCs, and connected technologies.

Customers will also have access to Samsung Care+ services, on-site technical support, device troubleshooting, and convenient shopping options including buy online, pick up in-store capabilities and extended aisle access to Samsung products.

Additional details, including opening dates and grand opening celebrations for each location, will be announced in the coming months.

[1] This data is based on participating companies and does not represent all shopping centres, regional malls and super-regional malls in Canada. The participants include: BentallGreenOak, Cadillac Fairview, Ivanhoé Cambridge/JLL, Morguard Corporation, Oxford Properties Group, Primaris, Cushman & Wakefield, Colliers, Salthill Capital, Westcliff, Nicola Institutional Realty Advisors, QuadReal Property Group. © 2025 by ICSC, 1251 Avenue of the Americas, New York, NY 10020.

Samsung Canada is proud to announce the opening of the newest Samsung Experience Store at Square One Shopping Centre, welcoming customers for a grand opening celebration on December 6. This strategic expansion enhances Samsung’s ability to serve communities across Greater Toronto, Mississauga, Oakville, Brampton, and Milton, offering an immersive retail experience.

The new Square One location represents the next evolution of Samsung’s retail footprint in Canada. As a full Samsung Experience Store, it joins established flagship locations across the country, including Yorkdale, Sherway Gardens, Montreal Eaton Centre, Scarborough Town Centre, and Metrotown. Together, these stores reflect Samsung’s commitment to providing immersive spaces where customers can engage directly with the brand’s most innovative products and services.

“The opening of the Samsung Experience Store at Square One reflects our commitment to bringing world-class innovation to Canadians,” said Brian Shin, Samsung Electronics Canada Inc., President & CEO. “This new location embodies our vision for immersive retail, where customers can explore, learn, and connect with technology that enhances everyday life. We look forward to welcoming the community and showcasing our latest AI-powered devices.”

Visitors to the Square One store can expect a fully interactive experience. The location offers hands-on opportunities to explore the complete Galaxy AI lineup and learn how Samsung’s AI-powered technologies can enrich everyday life. Customers can also discover the broader Samsung mobile ecosystem, including smartphones, tablets, PCs, wearables, and accessories, all designed to work seamlessly together.

“We are thrilled to bring this immersive experience to the heart of Mississauga, offering our community a chance to engage with our latest technology and explore how Samsung’s ecosystem can seamlessly integrate into their daily lives,” said Krista Collinson, Head of Direct-to-Consumer Division. “This store is a testament to our dedication to delivering exceptional customer experiences and fostering meaningful interactions with our products.”

Guest can enjoy exclusive offers and giveaways while exploring the latest innovations. In addition, they can take advantage of Samsung Care+ support and on-site technical services, with dedicated Galaxy Service Consultants available for expert guidance and device repairs. The store also provides convenient shopping options, including buy online, pick up in-store services and extended aisle access to a wide range of Samsung products.

Samsung invites the community to visit the new Square One location, discover its latest offerings, and experience firsthand how the company is shaping the future of technology.

Samsung Electronics Canada is excited to announce the grand opening of its new Samsung Experience Store at Scarborough Town Centre (STC), on Friday, February 21,further solidifying Samsung’s dedication to growing its retail footprint across Canada.

“We’re thrilled to introduce this interactive shopping experience to Scarborough and our dedicated customers,” said Krista Collinson, Head of Direct-to-Consumer Division. “This store offers a unique chance to experience new technology, including the new Galaxy S25 series and innovations like Samsung Health, Now Brief and Live Translate. Samsung Health provides personalized insights on sleep, activity, and heart rate, while Live Translate seamlessly removes language barriers in calls and messages. We’re excited for the community to explore how our connected devices and its new features can enhance daily life for Canadians.”

Located in the heart of Scarborough, the new store serves as a central hub for customers to explore Samsung products in an engaging environment. Beyond retail, the store provides expert-led services, including device repairs, troubleshooting, small business support, and Samsung’s Order Online—allowing customers to browse the full product catalog available on Samsung.com/ca.

“Building on the success of our Samsung kiosk at Scarborough Town Centre, we’re proud to open the Samsung Experience Store – reinforcing our ongoing commitment to enhancing the shopping experience for Canadians,” said Brian Shin, Samsung Electronics Canada Inc. President & CEO. “This store is more than just a retail space—it’s a destination to discover new technology and receive expert support to make the most of Samsung’s products.”

Customers can enjoy exclusive promotions, giveaways, and live demonstrations, including Sketch by Galaxy AI, Live Translate and Now Brief.

Store Location:
Scarborough Town Centre
300 Borough Drive, Unit 0759, Scarborough, ON

Starting June 22, Samsung Canada is inviting Canadians to visit the Samsung Experience Store at CF Toronto Eaton Centre. Grab a Samsung Galaxy Z Flip4 and suit up for Can You Beat The Box – an unforgettable, immersive video game experience for the whole family.

Created in partnership with leading family experience company CAMP, Can You Beat The Box participants will team up with their digital avatar to battle for victory inside a cutting-edge augmented reality world using the Samsung Galaxy Z Flip4.

“Samsung is always focused on creating one-of-a-kind experiences for our fans and finding new ways for them to experience our products,” said Raj Doshi, Head of Mobile Business, Samsung Canada. “Can You Beat The Box is an immersive entertainment experience made possible through the power of AR and Galaxy technology. CAMP is an incredible partner to bring this program to life.”

“While it’s open, Can You Beat The Box will be the most fun thing you can do at CF Toronto Eaton Centre, and we can’t wait to see families come to test their mettle against The Box and try to get the High Score,” said Kirk Larsen, Chief Creative Officer of CAMP. “Our all-ages mix of digital and real play is an irreverent and fast paced mobile game that has a real world prize at the end! We’re so pleased to make CAMP’s debut in Canada with Can You Beat The Box”.

Upon arrival, Can You Beat the Box participants will be suited up in protective gear and provided with a Galaxy Z Flip4 smartphone before entering The Box. Once inside – appearing in augmented reality on the Galaxy Z Flip4 – colourful balloons will float up to the ceiling. If you can zap them all, you’ll beat The Box (hint: that might be impossible!). But if too many balloons pop, you – and the customized t-shirt you’ll be wearing – will be blasted with colourful powder. High score will be displayed for all to see so come ready to play!

The game is deceptively simple, but it does test your skills! In addition, to commemorate the experience, participants will be left with an awesome, one-of-a-kind t-shirt as a souvenir and an incredible slow motion video of the powder explosion.

Beat The Box will be at the Samsung Experience Store at CF Toronto Eaton Centre from June 22^nd to July 13^th, 2023 at select times. Interested participants can sign up via Eventbrite at the link here.*

For more information on the latest Samsung Galaxy devices and in-store experience, please visit www.samsung.ca.

ABOUT CAMP: CAMP is a Family Experience Company that helps answer the question, “What should we do today?” through a unique combination of retail, media, and live immersive adventures. Launched in December of 2018, CAMP operates in the United States with eight retail locations in New York, Massachusetts, Texas, California, Connecticut, and Georgia and serves families everywhere via its digital platforms. To learn more about CAMP, please visit com. 

*Conditions apply. Space is limited on a first come, first serve basis. Participants in the Can You Beat the Box experience will be required to sign the WAIVER OF LIABILITY AND PUBLICITY CONSENT prior to participation. For full terms and conditions of the Can You Beat the Box, click here.

Samsung Canada is marking the next step in its retail evolution with the opening of two new, immersive Samsung Experience Stores that expand and enhance the customer retail experience. The locations at Square One Shopping Centre in Mississauga and Bramalea City Centre Mall in Brampton feature sleek new designs that will help consumers experience Samsung’s connected device ecosystem, try new products and benefit from exclusive offers. Square One opened May 19; Bramalea City Centre opened June 2.

“Our two new Samsung Experience Stores enable more Canadians to physically experience our innovative ecosystem of connected devices – which is an essential part of the online shopping experience,” said Krista Collinson, Head of Direct to Consumer and Retail Excellence, Samsung Canada. “Our retail evolution is rooted in providing a best-in-class customer experience, offering Canadians the flexibility to shop when, where and how they want, while also meeting the needs of new customers.”

These Samsung Experience Stores will offer residents of Mississauga, Brampton and the surrounding areas a chance to experience new devices such as the Samsung Galaxy S23 Ultra, Samsung Galaxy Book3, and the Samsung Galaxy Watch5 in person – with Samsung expert’s onsite to demonstrate how the devices all seamlessly connect and work with one another.

Also, at each location, Canadians can buy in-store, order ahead and pick-up, or take advantage of an endless aisle shopping experience to browse and select any product from Samsung’s extensive portfolio of TVs, Monitors, Appliances, and more.

To find the Samsung Experience Store nearest you, visit Samsung.ca/storelocator or shop the latest offers and innovations at Samsung.com/ca.

Two Samsung Experience Stores reopening this fall will offer customers in Ontario and British Columbia a vastly transformed shopping experience featuring interactive displays and a dazzling design.

The revamped stores at Yorkdale Mall in Toronto and Metrotown Mall in Burnaby now boast stunning interiors and enhanced retail offerings. Consumers will enjoy an immersive digital experience, surrounded by sleek displays spotlighting the latest innovative Samsung products. Each location will have new repair service centres, a new mobile transaction station, customer product training areas, designated spaces for quick and convenient pickup of online orders, and offer an opportunity to test the newest exciting Samsung technology including Galaxy Z Fold3 and Galaxy Z Flip3 5G smartphones. The stores will offer the latest in personalization and customization with the Bespoke edition for both the Galaxy Z Flip3 5G and the latest Galaxy Watch4.

The Yorkdale store reopens today, and the Metrotown Mall store is reopening in mid-November.  The temporary store at Metrotown Mall, which is located on the upper level of the shopping centre, will remain open until renovations of the main store are complete.

Just in time for the Holiday Season, these two new Samsung Experience Stores will make shopping easier and more enjoyable.

“Even with all the modern-day conveniences of online shopping, customers still crave an elevated in-store experience, and that desire is heightened this time of year for many Canadians,” said Krista Collinson, Head of Direct to Consumer and Retail Excellence. “We’re proud to offer our customers the option to buy online, but our stores remain the most exciting way to physically experience our products. Samsung Experience Stores are not simply an in-person version of our website, but a premium, personalized shopping experience with on-site product experts and access to the latest innovations in the industry.”

Samsung Canada is committed to providing consumers with seamless retail offerings that align with the expectations of online or in-store pickup and result in memorable omnichannel experiences. Samsung offers customers an endless aisle, offering the latest in Frame lifestyle TVs, Gaming monitors and the newest Bespoke Appliances. The new store design and flow help Samsung meet consumer expectations around safety protocols without losing the stunning aesthetics and design for which the brand is known.  

The health and safety of our customers and employees continues to be our top priority. When visiting a Samsung Experience Store, we request all consumers follow in-store social distancing protocols and wear a facial mask or covering. During peak traffic periods, customers may be asked to wait in line before entry into the store or Service Centre.

There are seven Samsung Experience Stores located across Canada in some of the country’s biggest and busiest shopping centres, including:

• Metropolis at Metrotown, 4700 Kingsway, Unit 1132, Burnaby, BC
• Southgate Centre (Kiosk), 5015 – 111 STREET NW, Unit K9, Edmonton AB
• CF Sherway Garden, 25 The West Mall, Unit 3020, Toronto, ON
• Yorkdale, 3401 Dufferin Street, Unit 508, North York, ON
• CF Toronto Eaton Centre, Unit C3-002, Toronto, ON
• Scarborough Town Centre (Kiosk), 300 Borough Dr, Unit 0759K, Toronto, ON
• Montreal Eaton Centre, 705 Sainte-Catherine St. W, Montreal QC H3B

For more information on Samsung Canada’s retail locations, visit www.samsung.com/ca/ses

Beginning August 30, 2021, two popular Samsung Experience Stores will be undergoing major renovations. Store makeovers at Metrotown Mall in Burnaby, British Columbia and Yorkdale Mall in Toronto, Ontario will bring updated contemporary designs and innovative technology together in an exciting new retail experience for consumers.

At Metrotown Mall in Burnaby, the upgrade will include a brand-new service centre for on-site Samsung device repairs. At Ontario’s Yorkdale location, the renovation will help Samsung continue to offer on-site repair services and to showcase the Galaxy lineup.

“We want to connect with our customers and provide them with new and engaging physical spaces that they can visit to learn more about and experience our products,” said Dave McGregor, Director of Samsung Experience Stores. “We’re committed to creating dynamic and innovative retail spaces and we’re excited unveil a fresh new look at two important locations in our retail network.”

During the renovations, customers will continue to be served by temporary locations set up near both stores. Metrotown customers will find the temporary store on the upper level of the shopping centre. Yorkdale customers will find a temporary pop-up location directly in front of the current retail site. In both temporary locations, customers will get the same services from their Samsung Experience Store, including buy online and pick up in store, and access to Samsung’s full lineup of Galaxy products.

Scheduled to re-open in mid-November, both locations will be hubs of Galaxy innovation and creativity, and home to interactive experiences for guests to learn and explore.

For more information on Samsung Canada’s retail locations, visit www.samsung.com/ca/ses.

A notice for our Samsung Community:

As the situation with COVID-19 continues to evolve we want to assure you that the health and safety of our employees, customers and partners continues to be our top priority at Samsung Canada.

As the restrictions in cities and provinces have been changing, we wanted to share the various options Samsung Canada has implemented to ensure Canadians are able to access our products and services.

Where permitted, our Samsung Experience Stores and Samsung Mobile Repair Centres will remain open and adhere to local health and safety regulations. In areas where SES stores are not permitted to open, we are offering ‘Curb Side’ pick-up and drop-off for purchases and repair service. To arrange for a service drop-off time, please contact your SES store.

All smartphones and wearables that receive service will receive a complementary Galaxy Sanitizing Service prior to being returned to you, providing you with added peace of mind. The Galaxy Sanitizing Service will sanitize your Galaxy phone with UV-C light, which cleans your device without using harsh chemicals.^[1]

If you need service support for your Samsung phone, tablet, wearable, laptop and do not wish to or are unable to visit one of our Samsung stores, you can arrange convenient Door to Door service pick-up through 1-800-SAMSUNG, LIVE CHAT or text us at WECARE (932 273). This convenient Door-to-Door service includes free pick up and return shipping. In-home and In-garage service is available for other Samsung products.

We have also recently launched a Branded Service Program in Toronto and Montreal, with plans to expand into Edmonton, Calgary, Vancouver, Ottawa, London, Windsor and Winnipeg in 2021. This unique Samsung Branded Service program provides customers with a seamless experience, including easy scheduling options and professional repair service for all consumer electronics products. Our certified technicians thoroughly test and calibrate your Samsung product, and will also clean the product before and after the repair with sanitizing wipes. You can learn more about this service here.

As part of our ongoing progress servicing in-home customers, Samsung also offers call support from 9am ET to 9pm ET available 7 days a week, 24/7 live chats at www.samsung.com/ca/livechat and text support at WE CARE (932 273).

Our online store will remain open on Samsung.ca and orders will be fulfilled as timely as possible.

Your Samsung Service experience may look different during these times, but your health and safety are our top priority.

Thank you for your support during this time,

The Samsung Canada Team

—

^[1] Samsung cannot guarantee as to the efficacy of the sanitization. Results may vary and may not kill all bacteria, germs and viruses. UV-C sanitizers are third-party devices and effectiveness of these sanitizers may vary depending on market and model.