Samsung Electronics today announced it will showcase its first Air to Water Heat Pump lineup for North American households at CES 2025. Following availability in Europe, Samsung plans to target the North American market with its Air to Water Heat pump — which features a slim design, AI Home,¹ and reliable performance — paving the way for the expansion of these products into the global market.

“It is a great privilege to showcase our latest Air to Water Heat Pump lineup at CES 2025,” said Hang Seok Choi, VP and Head of the Air Solution Business Team for the Digital Appliances Business at Samsung Electronics. “As there is an increasing demand for this new heating system in the North American market, we are excited to build upon our existing expertise based on years of previous experiences, to introduce convenient, powerful solutions to our customers, meeting these requirements.”

A New Consumer Experience

Samsung plans to introduce two types of Slim Fit EHS ClimateHub indoor units to the market: the ClimateHub Mono and the Hydro Unit Mono. The ClimateHub Mono has an integrated water tank, while the Hydro Unit Mono is a wall-mounted unit without a water tank. Along with them, the EHS Mono R32 HT Quiet outdoor unit, which is designed with low noise as low as 35dB(A)² and uses R32 refrigerant³ will be introduced to the market. Of these three products,⁴ the ClimateHub Mono and the EHS Mono R32 HT Quiet will be displayed at CES 2025.

As Samsung’s first household-use Air to Water Heat Pump products to be introduced in the North American market, these offerings stand out for their unique capabilities and usability.

The indoor Slim Fit EHS ClimateHub units come with the 7” AI Home,⁵ an expansive screen that significantly improves convenience. It allows users to intuitively control the temperature and settings. Additionally, users can monitor the status and energy usage⁶ of connected solar photovoltaic (PV) using the zone overview, as well as control other SmartThings-connected appliances.⁷

A slim fit design⁸ of the units allows them to be installed in various locations and seamlessly coordinates with anywhere in the house. Measuring 600mm and 350mm in depth respectively, the ClimateHub Mono⁹ and the Hydro Unit Mono¹⁰ can be installed in a variety of spaces and are particularly suitable for multi-unit dwellings and apartments. Despite the slim fit design, key components like magnetic filters, three-way valves and an expansion vessel for space heating are all included as standard features to ensure timely installation.

Technologies Designed for Efficient Heating Experiences

Both the indoor and outdoor units are designed to achieve optimal performance. First, the indoor unit places a primary emphasis on reducing thermal loss during internal hot water supply operations. By designing a large heat transfer area of the ClimateHub’s tank coil and using three layers of insulation, Samsung has reduced tank heat loss.

Furthermore, the EHS Mono R32 HT Quiet has undergone meticulous engineering to ensure reliable performance even in temperatures as low as -30°C.¹¹ It maintains its stable performance in extremely cold temperatures thanks to the new Scroll Compressor, which compresses refrigerant at much higher pressure, and Flash Injection Technology, which increases the flow of refrigerant. These improvements enable the unit to achieve 100% heating performance in temperatures as low as -25°C¹² and consistently supply users with hot water up to 70°C in temperature as low as -15°C.¹³

Finally, the units further benefit users by supporting AI Energy Mode. Once Slim Fit EHS ClimateHub units are connected to SmartThings Energy,¹⁴ users can activate the AI Energy Mode to actively reduce energy use by up to 17%.¹⁵

Availability

Samsung started selling its EHS lineup in 2009 and the products are currently available in more than 40 European countries. The company plans to introduce the EHS Mono R32 HT Quiet and new Slim Fit EHS ClimateHub units, equipped with AI Home in the North American market next year.

¹ AI Home refers to the 7’’ LCD screen on the product. Does not mean all services available on the AI Home are AI or generate information or outcome using AI. Certain functions accessible through the AI Home utilize AI-based algorithms, which may be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.
² Based on internal testing of the EHS HTLN outdoor units. The noise level is measured 3m away from the front of the outdoor unit, in an anechoic room with an outside temperature of 7°C. Results may vary depending on environmental factors and individual use.
³ Global Warming Potential (GWP) of R32=675.
⁴ Product features may be subject to change at the time of launch.
⁵ A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on AI Home, such as the services available on the SmartThings App.
⁶ Requires a connection between the EHS and PV system and is activated using the PV function in AI Home.
⁷ Requires a Samsung account. Appliances must be connected to the Wi-Fi network and registered in the SmartThings App.
⁸ Dimensions: ClimateHub Mono = 600(W)x1,850(H)x598(D)mm, Hydro Unit Mono = 530(W)x840(H)x350(D)mm.
⁹ AE200***MP*/** is 600mm deep. The exact model code can be changed at the time of model launch.
¹⁰ AE*****YDEG/** is 350mm deep. The exact model code can be changed at the time of model launch.
¹¹ It delivers a 100% heating performance in temperatures as low as -25°C, based on a leaving water temperature of 55°C. (Not available on the 12kW and 14kW single-phase models.) At -30°C, it delivers a 72~87% of heating performance, based on a leaving water temperature of 55°C.
¹² Based on a leaving water temperature of 55°C. Not available on the 12kW and 14kW single-phase models.
¹³ Leaving water temperature, when the outdoor temperature is between -15°C ~ 43°C. Results may vary depending on the actual usage conditions.
¹⁴ A Wi-Fi connection and a Samsung account are required.
¹⁵ Based on internal testing using a 5kW model (AE050CXYDEK/EU), compared to not using AI Energy mode. Reduces the energy consumption of supplying sanitary hot water by up to 40% and space heating by up to 10%. Results will vary by model. AI Energy mode can be activated via the SmartThings App. A Wi-Fi connection and a Samsung account are required. Its activation status can be monitored in the Zone Overview screen of AI Home.

Samsung Electronics today announced that an expanded number of products in its Digital Appliances Business have been verified to level ‘Diamond’ under UL Solutions’ Marketing Claim Verification IoT Security Rating Program. Following the Bespoke 4-Door Flex Refrigerator with AI Family Hub+¹ ― which was the first product in the home appliances industry to earn the ‘Diamond’ level from UL Solutions ― and Bespoke Jet Bot Combo AI,² three products were verified to the same level recently. The Bespoke AI Laundry Combo³ and the Air to Water Heat Pump⁴ acquired the Verification in June, and the Bespoke Slide-in Range⁵ followed in July. As a result, Samsung now possesses five ‘Diamond’ level verifications by UL Solutions, the largest number in the home appliances industry.

“As AI becomes more advanced, security is naturally becoming more important in terms of protecting users’ privacy,” said Miyoung Yoo, EVP and Head of the Software Development Team, Digital Appliances Business at Samsung Electronics. “The result shows that Samsung has proved its competitiveness in security based on Samsung Knox. We will continue to prioritize security so that consumers can enjoy the AI capabilities of our products in a safer environment.”

UL Solutions’ IoT Security Rating Program

UL Solutions is a leading global safety science company that evaluates hundreds of marketing claims each year. One of their services, the UL Solutions’ IoT Security Rating Program, verifies the security capabilities of smart home products.

UL Solutions differentiates security capability performance using five levels – Bronze, Silver, Gold, Platinum and Diamond. Each level requires rigorous testing, and of them, the highest ‘Diamond’ level is only given after products pass tests evaluating the ability to detect malicious software modulation, prevent illegal access attempts and anonymize user data. Especially, the products that achieve this highest ‘Diamond’ level differentiate themselves from level ‘Platinum’ products in their ability to detect unknown potential vulnerabilities and operate programs for early detection of security vulnerabilities, as well.

Products Newly Verified to Level ‘Diamond’

These additional certifications were obtained for the Bespoke AI Laundry Combo, the Air to Water Heat Pump and the Bespoke Slide-in Range. They are distinctive by being able to be linked with other devices using SmartThings connectivity⁶ and providing various AI or smart functions.

The Bespoke AI Laundry Combo is an All-in-one washer and dryer that frees users from the hassle of transferring laundry after washing to the dryer. Featuring a 7-inch LCD display,⁷ users can get recommended cycles⁸ based on their preferences, as well as periodic and seasonal needs.⁹ It also shows all connected appliances¹⁰ within the home, allowing users to monitor and control them seamlessly.

The Air to Water Heat Pump has a slim fit design that goes harmoniously with the home environment. Its 7-inch LCD display¹¹ supports various languages and helps users monitor solar PV energy usage. Users can control their connected appliances through the display.

Lastly, the Bespoke Slide-in Range also features the 7-inch LCD display¹² for an elevated cooking experience. Users can access connected appliances¹³ with Bixby¹⁴ through a microphone and a speaker implemented in the range. Moreover, it analyzes users’ preference data and provides personalized guidance, notifications and recipe recommendations.¹⁵

Thanks to Samsung Knox, which is applied to all Samsung home appliances, the data and the connection between devices can be thoroughly protected. Customers can utilize products’ AI features with confidence, having been assured of their strong security performance.

Meanwhile, visitors at IFA 2024 ― being held in Berlin from September 6 to 10 ― will be able to see Samsung’s home appliances that are proven for their security excellence. At the booth, Samsung will showcase the newly certified Air to Water Heat Pump as well as the Bespoke AI Laundry Combo.

¹ RF**DB99****, RF**DB95****, RF**DG9H****, available in North and Latin America, Europe, Middle East, Southeast Asia, India and Korea
² VR7M*97****, available in North America, Europe, Southeast Asia and Korea
³ WD**DB89****, WD53DBA*00H*, available in North and Latin America and Korea
⁴ AE***DN**P*, MIM-E03*N, available in Europe. The term ‘Air to Water Heat Pump’ is for global users’ reference. Samsung name: EHS
⁵ NSI6D*99******, available in North America
⁶ Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
⁷ For AI Home available on Bespoke AI Laundry Combo: AI Opti Wash & Dry and Bixby accessible through the AI Home utilize AI-based algorithm. Our AI-based algorithms may be updated periodically to improve accuracy. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on AI Home, such as the services available on the SmartThings App and the phone call features.
⁸ Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.
⁹ Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.
¹⁰ Appliances must be connected to the range via the SmartThings App and using the same Samsung account.
¹¹ Selected models only
¹² For AI Home available on Bespoke Slide-in Range: Recipe recommendations and Bixby accessible through the AI Home utilize AI-based algorithms. To access your AI recipe recommendations, click on the ‘Food’ service within the SmartThings App in the AI Home menu.
¹³ Appliances must be connected to the range via the SmartThings App and using the same Samsung account.
¹⁴ Applicable to certain range features only. Check the user manual for a full list of features that can be controlled/activated by a voice command. Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby recognizes certain accents/dialects of English (US, UK, Indian), Chinese, Korean, French, German, Italian, Spanish and Portuguese. A Samsung account log-in and Wi-Fi connection are required.
¹⁵ Default recipes. To access your AI recipe recommendations (based on deep learning models, which may be updated periodically to improve accuracy), click on the ‘Food’ service within the SmartThings App in the AI Home menu.