“I am thrilled to introduce our innovative vacuum cleaner lineup for 2024, the Bespoke Jet Bot Combo, which leverages our latest AI technology to meaningfully improve its usability,” said Moohyung Lee, EVP and Head of the Customer Experience Team of Digital Appliances Business at Samsung Electronics. “With powerful cleaning as a baseline, the new robot cleaner moves the consumer cleaning experience forward through innovative features. We firmly believe it will make cleaning more enjoyable for our customers.”

Bespoke Jet Bot Combo¹ Brings a Bevy of Advanced, AI-Based Features² for a Cleaner Home

▲ Bespoke Jet Bot Combo with enhanced AI features

The Bespoke Jet Bot Combo is an AI-applied vacuum and mop robot cleaner that improves the user experience both during and after cleaning. The upgraded AI Object Recognition applied to the Bespoke Jet Bot Combo evolves from the technology previously introduced in the Bespoke Jet Bot AI+. It expands the number of objects it can distinguish, enabling more precise driving thanks to the 3D sensor applied.

The most notable improvement is that AI Object Recognition can also recognize space and stains to provide users with better cleaning experiences. It determines and categorizes mapped areas like a living room and a kitchen, and automatically suggests setting up “no-go zones” such as the bathroom, the veranda or the entrance, to ensure the robot vacuum avoids designated areas. Meanwhile, when the Bespoke Jet Bot Combo detects a stain, it goes back to the clean station to heat the mop pads with high temperature steam and water and then returns to the area. With powerful spinning mops at 170 RPM, it can actively scrub off even hardened stains. These result in highly effective autonomous cleaning that reduces user intervention in a variety of environments.

Additionally, the model can even sense the floor type to provide enhanced cleaning, using a feature called AI Floor Detect. It distinguishes between hard floors and carpeting, and then automatically boosts its suction power which is appropriate even to vacuum up deep-lying dust in carpets. Furthermore, it helps prevent users’ carpets from getting wet and being contaminated by dirty mop pads. When the Bespoke Jet Bot Combo detects a carpet, it determines whether to lift up the mop pads or to detach them at the clean station to provide the improved anti-cross contamination solution.

The Bespoke Jet Bot Combo fully cares about the last minute of the cleaning experience. The clean station supplies a 3-step Total Cleaning System for mop pads, which includes auto wash, steam cleaning and auto dry with hot air. After it washes the mops with hot water heated by high temperature steam, it then sprays steam on them to prevent odors, enabling more hygienic maintenance.

Availability

For firsthand experiences of the Bespoke Jet Bot Combo, attendees of CES® 2024 can visit the Samsung booth. It is currently in development and the features described above are subject to change.

¹ Currently in development and subject to change.
² Based on our deep learning model trained using a predefined set of data and may yield incomplete or incorrect information. New datasets may be introduced to our learning model from time to time to enhance its accuracy.

But your priority shouldn’t have to be worrying about the state of your household when you could be spending time making memories with your pets. Here are three ways Samsung appliances, equipped with a range of intelligent features, can help make your life with pets simpler.

Convenient Appliances for a Cleaner Home and an Extra Eye on Your Pets

▲ A cat, a dog, Bespoke Jet stick and Bespoke Jet Bot AI+ robot vacuum cleaners

It’s often astonishing how much pet hair travels around the house — not to mention the nooks and crannies they always seem to find. Whether you’re looking to deep clean the house after a particularly fluffy spring shedding period or simply to spruce up your home before guests arrive, the Bespoke Jet stick vacuum takes the heavy work out of your hands. Its powerful performance, dedicated Pet Tool and multifaceted Jet Dual Brush and Multi-layered Filtration System — which traps 99.999% of fine dust¹ and reduces exposure to allergens² — have been designed with families with pets in mind.

There are those moments when we’re away from home where we find ourselves wondering about the wellbeing of our pets. For these times, Bespoke Jet Bot AI+ robot vacuum cleaner doubles as a cleaner and an extra pair of eyes with an array of pet care features that are easily accessible through the SmartThings app on your phone.

Using SmartThings Pet Care, you can easily designate spaces that your pets are particularly fond of for your Bespoke Jet Bot AI+ to monitor more regularly with the Home alone mode. With Smart Cleaning, which integrates AI object recognition, 3D and LiDAR sensors, your Jet Bot AI+ will avoid your pet’s objects — from their food bowls to their favorite toys — while cleaning up those pet hairs. Furthermore, if your Jet Bot AI+ recognizes that an anxious pet is barking or crying, it can respond to the sound by playing relaxing classical music, white noise or other soothing natural sounds to help calm your pet.

Making Clothes Care Easier for Pet Lovers

▲ A cat stretches in front of a Bespoke AI Washer and Dryer

The floor isn’t the only place fur is found. Taking pet hair out of cloths is also a very real task. While it’s true that we love our pets even on their naughtiest days, realizing that your pet has chosen your favorite party dress as their naptime spot and then having to remove all the resulting hair left behind is not exactly anyone’s favorite way to spend an evening.

The Bespoke AI Washer and Dryer helps address such pet hair problems with an array of intelligent functionalities.³

AI OptiWash helps to clean your clothes thoroughly by intelligently recognizing a load’s weight and soil level in order to dispense the correct amount of detergent and water; AI Ecobubble technology mixes air, water and detergent to create bubbles that wash your clothes at a lower temperature, removing the toughest of pet stains while helping you bring down your energy bills; the powerful Hygiene Steam Cycle releases steam from the base of the drum for an even deeper clean; and Air Wash, available on European models,⁴ refreshes your laundry using just super-hot air to deodorize clothes and bedding so as to get rid of any odors left by everything from food stains to pet feces.

Keeping Every Room Purified for You And Your Furry Friends

▲ A dog relaxes in a room set to crisp-and-clean with a WindFree air conditioner and Bespoke Cube air purifier

Staying on the topic of dander and other not-so-pleasant-yet-inevitable pet smells, keeping your house fresh is important not just for better living, but for better health, too.

This is where the Bespoke Cube Air Purifier comes in, to help keep indoor dust and dander at bay — especially in the spring months when dust and dander levels are high. Bespoke Cube includes a special Pet Mode feature capable of capturing fine pet hair, dust particles both large and small — with a filter that traps 99.97% of ultrafine dust⁵ — and unpleasant odors so that every member of your household, big or small, can enjoy clean air.

As temperatures rise during spring — and of course, summer — household members seek to stay cool and fresh with the help of an indoor air conditioner. The right temperature for your pet can vary by animal and breed, making fine-tuning the room temperature an essential task. The WindFree Air Conditioner can help you keep an eye on the temperature of your house even when you’re away from home. You can adjust your air conditioner’s settings in real-time to match the length of your pet’s fur through the easy-to-use UI of the SmartThings app on your smartphone.

Samsung’s home appliances have been thoughtfully designed to meet the needs of various households — including those with pets. Be it cleaning floors, clothes, air or keeping an eye on your pet while you’re out, Samsung home appliances and SmartThings Pet Care services can provide you with intelligent ways to care for home and your pets.

¹ Tested based on IEC 62885-2, CL.5.11 using the Jet mode by SLG Prüf- und Zertifizierungs GmbH. Results may vary depending on actual usage. Refers to dust particles in the size range of 0.5 to 4.2µm.
² Refers to particles in the size range of 0.5 to 4.2µm.
³ The Bespoke AI Washer and Dryer’s exact feature names, as well as feature availability, may vary by model type, region and market.
⁴ The Air Wash feature is only available on E.U. models of the Bespoke AI Washer and Dryer.
⁵ Results may vary depending on the actual usage conditions.

This universe is called Samsung Space Tycoon, an experimental virtual space that Samsung recently launched on the popular metaverse platform, Roblox. Space Tycoon is a virtual space where users can build and customize real Samsung products themselves in the metaverse.

The idea for the space came from the joke “Samsung must’ve hired an alien,” a joke that people make whenever Samsung launches an innovative product. The designers imagined a world where ‘Samsung’s aliens’ would create a universe that they would also live in. This world would be an advanced environment with an abundance of resources, somewhere in the bright future that would allow aliens to research and create new products. In Space Tycoon, young consumers, including Generation (Gen) Z, can naturally interact with the Samsung brand and enjoy more personalized experiences inside the metaverse.

In order to learn the full story behind the development of this virtual space on Roblox, Samsung Newsroom met with Soojung Lee, Jaeik Lee, Yeonee Choi and Doeun Shin, the designers on Samsung’s Corporate Design Center who led the Space Tycoon Project.

▲ (From the left) Soojung Lee, Doeun Shin, Yeonee Choi and Jaeik Lee: the designers on Samsung’s Corporate Design Center, who participated in Samsung Space Tycoon Project

From Making Home Appliances to Decorating Your Lab With Aliens: How To Experience Samsung in Space Tycoon

When entering Space Tycoon, the game begins with a story task asking the user to create a virtual product with Samsung’s aliens. Users can extract minerals in order to make and manufacture Samsung products in the Lab. With the products they have made, users can collect coins, which can be used to purchase smartphones, vacuum cleaners and other products. In addition, users can buy a variety of avatar items to customize their characters, and there are various events and entertainment available in the space as well.

“We began this project with the hope that the younger generations all over the world would become closer to Samsung,” said Soojung Lee, the designer who directed this project.

“We wanted to create a familiarity with Samsung by letting young people become more accustomed to the brand and more importantly, have fun and experience the brand,” Lee continued. “We were looking for a platform where users get to directly experience things, rather than simply a space where we can promote our products. We’ve come to the conclusion that the metaverse platform called Roblox, which boasts the most global users, was the most appropriate.”

▲ Yeonee Choi (left), UI designer of Space Tycoon, and Soojung Lee, designer and project general manager

The reason Space Tycoon was made as a management simulation game is because the focus of the game is the user experience. “Rather than having a brand simply provide passive experiences, we wanted to provide a more active experience where consumers get to make the products themselves in the metaverse and go beyond experiences in reality. To accomplish that, this genre was the best for Space Tycoon,” explained Choi, who designed the UI and game scenarios.

Smartphones as Scooters and Vacuum Cleaners as Hoverboards: Imagination Becomes Reality in Samsung’s Space Tycoon

Aside from simply building Samsung products in the game, these virtual, customizable products can be used for purposes that differ from their intended use, providing a unique brand experience to users.

▲ Samsung Space Tycoon released by Samsung on Roblox

When explaining the background on how Samsung products are to be used in game, designer Shin emphasized the importance of providing a fun experience for younger users. “We prioritized Gen Z having fun while interacting with the Samsung brand and products by utilizing the features of the metaverse, rather than providing dull, technical information about product performance, such as battery capacity and camera resolution,” said Shin, who designed the visual interaction and visual concept graphical user interface (GUI) for Space Tycoon.

▲ Experience Samsung products in a new way on Samsung Space Tycoon.

In Space Tycoon, Samsung’s foldable Galaxy Z Flip smartphone can be a scooter or a bag, The Sero TV becomes a single person helicopter and the Jet Bot robot vacuum cleaner becomes a hoverboard. “Using our imagination, we intentionally excluded the real-life special features of Samsung’s products and gave them new functions so that these products are used in completely different ways in the metaverse,” said Jaeik Lee. “We thought that this new, creative approach would help Gen Z think of Samsung as a friendly and innovative lifestyle brand, rather than simply viewing Samsung as a smartphone and home appliances company,” added Lee.

▲ Jaeik Lee (left), designer and project leader of the Space Tycoon, and Doeun Shin, GUI designer

Unique Experiences Presented by the Universe in a Fantastic Array of Colors

The environment of Space Tycoon is an advanced place in the bright future that is unique and abundant with resources, enabling aliens to research new products. Unlike the vast and silent image of space that is often thought of, the cheerful colors of Space Tycoon catch users’ attention. In order to craft an eye-catching environment in this virtual space, the designers needed to meticulously think through the details to create the concept of this new world.

▲ Explore a new, mysterious world on Samsung Space Tycoon.

“Rather than using a dark, serious image of space, we wanted to create a mysterious place that is both bright and cheerful,” said Shin. “At the same time, we wanted to show a more advanced future when working on the design concept, so we referred to sci-fi pictures drawn by young kids. We were inspired by the concept of Atompunk as well, which showed how people in the 1960s envisioned the future. It’s a utopian place filled with big buildings, colorful spaceships, and it lives in harmony with beautiful nature. This concept is unrealistic yet full of elements that spark imagination.”

“The first goal was to make users feel that this is a different planet from Earth, and then we focused on designing a fantastical environment that catches users’ attention,” said Jaeik Lee.

▲ A bright and colorful world awaits you on Space Tycoon.

▲ Concept sketch of Space Tycoon

On Space Tycoon, the environment is filled with colors that are not naturally seen on Earth. Designer Jaeik Lee said he meticulously designed the virtual space and setting. “We kept familiar elements, such as ponds, plants and rocks, to let users know that these are indeed elements of nature, but we also tried to create an unfamiliar vibe as well by adding a touch of artificiality in texture and color,” said Lee. “For instance, we made the desert pink instead of a sandy color and made the forest more of a jade color. We also created metal cactuses as well as mushrooms and plants that emit neon lights.”

Within Space Tycoon, there are fun and unique elements as well. “When the aliens accidently landed on Earth, they fell in love with lemonade, so they took it with them on their way back home to space,” said Choi about the storyline of Space Tycoon. “You can find features that display the aliens’ love for lemonade within the world of Space Tycoon,” she added. Designer Jaeik Lee also offered a useful tip regarding the lemonade. “You can make Samsung products with the aliens,” said Lee. “Don’t forget to stop by the lemonade zone to win their hearts.”

Samsung’s Space Tycoon Will Serve as a Playground for Future Generations

Once Gen Z experiences Samsung in Space Tycoon, Samsung has future plans to continue connecting with users through the metaverse.

▲ (From the left) Soojung Lee, Doeun Shin, Yeonee Choi and Jaeik Lee: the designers of Samsung’s Corporate Design Center who participated in the Space Tycoon Project

Shortly after the launch of Space Tycoon, many users flocked to the virtual space. “Just a few days after the launch of the service, the number of visits surpassed 5.9 million,” said Soojung Lee. “Roblox users on average play for about 5 minutes, but already there were heavy users that were on the game for more than 3 hours.” Designer Lee also explained Samsung’s plans to expand in-game content going forward. “Currently, about 20 Samsung products are available as in-game items, and these products are presented in various colors and designs,” said Lee. “We plan to continue expanding in-game content so that users can enjoy Space Tycoon for longer.”

“When we conducted a user survey during the course of development, one child from the U.S. commented that he experienced a new world through Space Tycoon,” said Choi. “It was very touching and exciting to hear that, and it made me feel a stronger sense of duty. Also, Space Tycoon is being advertised on a billboards in the Time Square in the U.S. and in Piccadilly Circus in the U.K., so we are proud that the design we’ve developed is out on the world’s stage. We’d like to continue making various content in Korea and collaborating to create pleasant experiences for users,” she added.

Space Tycoon is Samsung’s virtual reality universe that creates user-centered, new brand experiences by focusing on the preferences and lifestyles of future consumers. Through this universe, Samsung will continue to offer more innovative experiences that capture both the eyes and the hearts of users.

Our homes have become everything to us in the last 18 months – transforming into schools, offices, gyms and entertainment spaces. Although with so much time spent within our four walls, the home has also become a little too comfortable, with many Europeans in need of a reset. This year’s Life Unstoppable experience seeks to spark inspiration for those seeking to innovate their home experience, with products that enable consumers to once again ‘press play’ on a life of wonder and delight.

Life Unstoppable: ’house of surprises’ follows a family of eclectic characters, on a journey through their vibrant home, demonstrating the ways in which Samsung’s connected ecosystem of devices allows the family to unearth their inner creativity, passion and fuel a Life Unstoppable.

Life Unstoppable: ‘house of surprises’ is the first feature mini-movie of its kind for the brand, bringing technology to life in ways never seen before. The experience tours six different rooms in the ‘house of surprises’, with interactive vignettes each showcasing a collection of truly connected Samsung products, that fuel a much-needed reset of joy and inspiration in the home – from mobile screens that flip and fold, to immersive TVs that take your breath away, and home appliance innovations that bring a new spark to even your least favorite tasks.

“At Samsung, we develop innovations that go beyond what people expect. From folding phones to TVs that show art when switched off and washing machines that get your clothes faster by only using the amount of time, detergent and water actually needed,” said Benjamin Braun, Samsung Europe’s Chief Marketing Officer. “With the Samsung ‘house of surprises’ we are showing how our connected products bring innovations that help customers to live a Life Unstoppable.”

Samsung products and services are spotlighted in the immersive and colorful ‘house of surprises’, through brand spokespeople and the eccentric Unstoppables family: Gym-Buff Dad, Rockstar Mom, Magician Archie, Superstar Chef Evie and former Lucha-Libre Wrestler Gran.

Throughout the experience, attendees are immersed in a series of vignettes, each showcasing the full capabilities of Samsung’s 2021 product line-up for inspiring joy in the Unstoppables’ lives:

Space Race

The almost magical modularity of the Bespoke Refrigerator is brought to life when budding chef Evie runs out of room for the evening feast and her magician brother astonishingly adds another module to the unit.

Curious Incident of the Snowing Cake

The Unstoppables put the Samsung Bespoke Jet to the test when Evie’s snowing cake creation causes a wintery mess in the kitchen. Can the Samsung Bespoke Jet handle the heat or lack of?

Step Into the Action

The family is transported into the action with The Premiere – Samsung’s lifestyle projector, and Q800 Soundbar at one of the famous Unstoppables’ movie nights, with truly immersive entertainment that creates laughter, tears and everything in between.

Colonel Dad

The Samsung Odyssey Neo G9 Gaming Monitor puts Dad one step ahead of the competition, as he leads his team to victory with a dynamic curved screen that enables him to fully execute his battle plans.

Lost in Music

Mom is immersed in her favorite musical moments on the true-to-life Neo QLED TV and Q950 Soundbar, which join Samsung’s other immersive QLED TV’s, The Frame – with unique personalized bezels – and The Serif, in the ‘house of surprises’, as she indulges in a dance party. But not wanting to rock out on her own, she dials some of her best friends into the fun thanks to Google Duo on her Galaxy Z Flip3.

Rock and Roll Superstar

The Bespoke AirDresser enables Mom to steam-clean her beloved Rockstar jacket, so she’s ready for the family’s special surprise visitor later that evening.

The Bespoke AirDresser has just landed globally and offers a customizable design with upgraded smart features, such as AI dry capabilities and AI Control features that personalize your experience. The Bespoke AirDresser is spotlighted in the ‘house of surprises’ along with a selection of other new upgraded innovations including:

• • Bespoke Jet, a premium wireless vacuum cleaner that comes in a range of colors with an all-in-one automatic dust emptying and battery charging system.
  • Bespoke Jet Bot AI+, an advanced vacuum cleaner that identifies objects and adjusts to multiple surfaces for an optimized clean. Users can monitor their homes with a live video stream while the no-touch, hygienic Clean Station can automatically empty the dustbin, while capturing dirt and microdust with its multi-layered filtration system.

The second edition in the Life Unstoppable series fuses storytelling and entertainment together in an interactive digital experience, which blends a range of Hollywood and digital techniques to place attendees in the heart of the narrative. Added interactive layers enable guests to engage with the movie in real time, creating a unique and disruptive experience, underpinned with the creative use of technology.

Discover the Unstoppables’ hidden talents and Samsung’s latest ecosystem of products in the colorful and immersive Life Unstoppable: ‘house of surprises’, from October 18^th at 08:00 BST at https://www.samsung.com/uk/explore/experiences/life-unstoppable-2021/.

To help alleviate pet owners’ concerns, Samsung Electronics has included a ‘Pet care’ feature in its Bespoke Jet Bot AI+ robot vacuum. By using the SmartThings app, users can record a video of their pets while alone at home and remotely take care of their animals by syncing with their pet products from PETKIT.¹ Below, Newsroom takes a look at the pet care features made possible by the Bespoke Jet Bot AI+.

Daily Monitoring – How Is My Pet Doing?

Wouldn’t it be nice to finally have a way to know how your pet’s day has been? There are so many things it would be nice to know. How has your pet spent their day? Have they eaten anything they shouldn’t have? Have they knocked anything over? This is where the Bespoke Jet Bot AI+’s ‘home monitoring’ feature, and its ability to record your pet’s day while you’re away, come in.

Set up a home monitoring schedule, and your roaming security camera will navigate the designated locations like it’s on patrol and capture your pet’s day. Simply connect your Bespoke Jet Bot AI+ to the SmartThings app, and your device’s LiDAR sensors will scan the indoor structure of your home, analyze the objects² in it and store their location to map out your living space. You can even set your device up to monitor your pets even more efficiently by telling it to monitor spaces that your pet is especially fond of. And if your pet has an accident on the floor, your Bespoke Jet Bot AI+ even includes a feature that allows it to identify the pollutant and vacuum around the spot in question.

Keeping an Eye Out – Notify Me of Odd Behavior

When your pet exhibits abnormal behavior, it can often be because something out of the ordinary has happened. The way our pets behave can often give hints as to what has happened, such as when our animals stay curled up in the same spot because they’re sick. When our pets react like this while we’re not at home, we usually aren’t able to give them the care and attention they need in a timely manner.

Thus, the Bespoke Jet Bot AI+ acts as the owner’s eyes when they’re not around and quickly detects abnormalities in the pet’s behavior. Just turn ‘Home alone mode’ on when leaving the house, and you will receive notifications when your Bespoke Jet Bot AI+ detects that your pet hasn’t moved for a while. While monitoring their pets through SmartThings, users can also designate a start and end time for this option and receive notifications when their dog behaves abnormally.

Remote Care – Alleviating Pet Anxiety With Music

The Bespoke Jet Bot AI+ also allows users to comfort pets who are feeling lonely or anxious while home alone by using the ‘Remote caring’ feature to play music or videos for their pets. When the pets exhibit abnormal behavior, the Bespoke Jet Bot AI+ notifies the owner and recommends a selection of calming, comforting songs from its ‘Music box’. Once the owner chooses a song, the music is played right away to comfort the pet.

Powerful Suction – Stop Worrying About Loose Hair

Having to worry about pet hair all over your clothes and the floor can be a real nuisance, with constant cleaning required to keep your space hygienic. The Bespoke Jet Bot AI+ comes equipped with a Jet Cyclone, which applies powerful suction to all sorts of dust and dirt with its 16 air holes. The Jet Cyclone is also capable of vacuuming up even the less visible hairs shed by short-haired breeds without any issue.

If your pet is especially sensitive, even a small noise from a home appliance can cause them stress. Despite its powerful suction, the Bespoke Jet Bot AI+ produces less noise than other vacuums. What’s more, it is capable of recognizing and avoiding small obstacles like bowls and feeders and the pet’s excrement, thus relieving the owner’s concern over potential collisions with small objects. After the vacuuming is done, the Bespoke Jet Bot AI+ returns to its Clean Station automatically and empties its dustbin on its own, removing the need for you to empty it later.

The Bespoke Jet Bot AI+ is equipped with the features that loving pet owners need to show their pets the attentive care they deserve. With the Bespoke Jet Bot AI+, enjoy a clean space, find peace of mind when it comes to pet care, and spend more time making precious memories with your furry companion.

¹ SmartThings Pet syncs with the Element feeder series and the COZY smart pet house from PETKIT, a tech company dedicated to bringing smart pet products to market.

² Objects that can be recognized include the pet’s excrement, towels, socks, electric cables, cups, bottles, flower pots, plates, air conditioners, TVs, refrigerators, beds, couches, tables, bookshelves, washing machines, dryers, air purifiers and AirDressers. Objects that are at least 1cm in length, width and height respectively can also be detected and recognized. The object recognition feature can be impacted by the condition of the object and the surrounding environment.

There aren’t that many people who would say that floor cleaning is a beloved hobby of theirs – in fact, given half the chance, most people would instead opt for floors that clean themselves.

Until such a thing exists, the next best solution is an AI-powered robot vacuum that knows when, where and how to get the job done. Enter Samsung Electronics’ Bespoke Jet Bot AI+, a sleek and smart robot vacuum that can be programmed to clean while you are doing other things, including running errands outside the home.

What’s more, Bespoke Jet Bot AI+ can also help you monitor your pets while out and about, making it the perfect device for those leading busy lifestyles juggling work, exercise and more. If cleaning your floors is constantly ending up a low priority on your to-do list, Bespoke Jet Bot AI+ has it covered for you.

Intelligent Navigation for Smarter Floor Cleaning

Users can trust Bespoke Jet Bot AI+ because it is equipped with industry-leading object detection and recognition technologies that not only make floor cleaning more intelligent and convenient, but also more personalized and even pet-friendly.

Bespoke Jet Bot AI+ can identify and classify the objects it encounters on the floor by mapping out their location. This allows it to clean closely around your furniture, home appliances¹ and items such as lamps or plants so that you don’t have to move them before starting a cleaning cycle. Furthermore, Bespoke Jet Bot AI+ can gauge if an item is fragile or delicate, like a porcelain vase,² and maintain a safe distance from it. It can also classify if an object is dangerous, like electrical cables, and avoid them accordingly.

Bespoke Jet Bot AI+ is the world’s first robot vacuum to be powered by an Intel AI solution and equipped with an active stereo-type 3D sensor. This enables it to think and make decisions on its own and gauge the layout of your living space in order to drive more efficiently throughout your home and navigate around objects—including your pets—with no need for manual supervision.

Bespoke Jet Bot AI+ also features a LiDAR sensor much like those in self-driving vehicles to accurately track its location and optimize its cleaning path to cover more of your home so that it can pick up dirt, dust and dander in nooks that might have otherwise gone unnoticed.

Additionally, pet owners can rest easy as the Bespoke Jet Bot AI+ can recognize pet excrement and will simply maneuver right around it to prevent any unwanted spreading or secondary contamination.

Personalized Cleaning at Your Fingertips

Thanks to SmartThings integration, Bespoke Jet Bot AI+ can help you with your chores even when you’re not at home. For a seamless and connected experience, the Bespoke Jet Bot AI+ can be synced to your smartphone via Wi-Fi using the SmartThings app.³

The Select & Go feature allows users to easily schedule their Bespoke Jet Bot AI+ to clean remotely, and can even program it to clean specific rooms. SmartThings also lets you define virtual No-Go Zones to prevent the device from entering certain areas of your home, meaning that you don’t have to worry about your Bespoke Jet Bot AI+ falling down stairs or getting tangled in a carpet while you’re out and about.

An Extra Set of Eyes to Check In With Your Pets

When away from home, many pet parents know the feeling well of wondering what their pets are up to without them. With Bespoke Jet Bot AI+, you can check in on your pets at any time and from anywhere. The Jet Live Home Monitoring function streams a live feed from Bespoke Jet Bot AI+’s front camera via the SmartThings app and can automatically monitor the status of rooms you want to check or simply show you what your pet is doing using the Bespoke Jet Bot AI+’s patrol mode. For further peace of mind, the video clips are securely encrypted and can only be viewed by an authorized user.

It is also natural for pet owners to seek ways to better interact and care for their pets from a distance, which is why Samsung developed their SmartThings Pet service. Not only does this pet care service include the Bespoke Jet Bot AI+ in its ecosystem of pet care devices, but it also makes daily routines more simple and convenient by syncing with products from PETKIT.⁴ 

For example, the PETKIT COZY smart pet house comes with its own set of sensors to adjust temperatures and track your pet’s resting patterns while offering a sense of security, while PETKIT’s Element feeder series lets you feed your pet scheduled meals (or a little treat)—all managed remotely via the SmartThings app. After all, all an owner really wants is to ensure that their beloved pets are happy and healthy.

^* The new product names go into effect on July 5, 2021. This is a change to the product name only. Jet Bot AI+ will become Bespoke Jet Bot AI+.

¹ Example Items include air conditioner (stand type), refrigerator, TV, washing machine/dryer, air purifier, AirDresser, sofa, bed, bookshelf, table, Bespoke (refrigerator, dishwasher), excrement, electrical cable, towel/sock, cup, glass cup, bottles, bowl, vase.

² Object recognition may be affected by an object’s shape or environmental conditions.

³ Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

⁴ SmartThings Pet syncs with the Element feeder series and the COZY smart pet house from PETKIT, a tech company dedicated to bringing smart pet products to market.

From voice assistants that tell us the time and weather to automated cleaning units, robotics and AI technologies have already become a major part of everyday life. However, because our experiences with these technologies don’t always line up with our expectations, it may seem like we still have a way to go before AI and robotics become truly seamless.

Samsung Electronics’ designers envision a future in which robots are made to resemble, understand and care for users. Their approach to design is based on fostering natural interactions between technologies and users, rather than simply innovating for innovation’s sake.

The Jet Bot AI+* was designed with this approach in mind. The designers’ vision for a robot vacuum cleaner was one that could analyze users’ natural behaviors in order to provide a cleaning experience that catered to their daily lives and living spaces. The goal was to equip the device with a friendly personality that connected with people, as well as the ability to analyze situations and offer both pets and users their attention. A robot vacuum cleaner that was designed to resemble humans, the Jet Bot AI+* offers a more complete cleaning experience by carefully considering users’ needs.

A Robot That Cleans Like You

Standard robot vacuum cleaners require constant inspection, even when cleaning. This is because the devices tend to require a fair amount of guidance on how to clean your home. To make this process more efficient, Samsung’s designers wanted to design a robot vacuum that cleaned in a similar way to humans. They meticulously examined various functions and structures to enable the robot to manage cleaning independently from beginning to end.

“We thoroughly reviewed the entire process of a robot vacuum’s journey to create a device that didn’t rely on human intervention.”

– Nooree Nah, Designer

The Ability to Think

Many robot vacuum users have experienced those irritating incidents when the robot failed to recognize obstacles in its surroundings, leading it to malfunction or accidentally suck up bulky objects. In order to recognize obstacles and spaces without moving in monotonous lines, a robot vacuum needs to be able to think analytically, like a person.

The thinking process of the Jet Bot AI+* is based on proper perception and delicate sensitivity. The device’s LiDAR sensor behaves like an eye, allowing it to obtain a better understanding of its surroundings by scanning the structure of the house and building a map. Once it has learned the layout of your home, it identifies an optimal path to provide a more efficient clean. The device also features an object-recognition camera that’s been trained using more than a million images of various items, as well as a 3D sensor that can detect objects in front of it, which greatly reduces opportunities for errors.

An Agile Design

Cleaning requires constant and careful attention, especially when cleaning hard-to-reach areas such as under tables and chairs. Vacuums need to be appropriately sized in order to navigate freely between furniture and under narrow gaps.

When refining the structure of the Jet Bot AI+*, Samsung’s designers went to great lengths to ensure that the device’s size would be ideal for cleaning. In a balance of form and function, the LiDAR sensor located on the back of the device has been designed to protrude slightly, while the triangular front bumper includes an efficiently arranged brush, distance sensor and electric wheels. The brush, too, has been optimized for size, delivering a thorough clean wherever it goes.

A Hands-Free Clean

When cleaning a home, robot vacuum cleaners often require user intervention. For instance, users may be required to move their device to clean hard-to-reach areas, and empty the dust bin once it’s finished the job.

In order to clean like we do, a robot vacuum cleaner must be capable of locating and collecting dirt completely independently. The Jet Bot AI+* achieves this without any user intervention by mapping out your living space to detect areas that need to be cleaned and utilizing the Clean Station to empty its own dustbin.

A Sense of Character

Because robot vacuum cleaners tend to inform users of their cleaning routines in a mechanical way, they aren’t necessarily perceived as very ‘friendly’ devices. Samsung’s designers sought to change this. They envisioned a device that could understand and would genuinely care for users, treating them as if they were companions sharing the same living space. The Jet Bot AI+* offers that companionship, and builds strong relationships with users with its unique design and communication method.

“Our focus was to create a friendly AI that befriended the user as a helpful assistant, so they wouldn’t have to interact with a machine-like personality.”

-Yeonsu Kim, Designer

“We focused on designing a harmonious form that emphasized the combination of basic shapes.”

-Jaewon Choi, Designer

22 Expressions

Instead of relaying information via a digital screen like other devices, the Jet Bot AI+* vividly expresses functions and situations with subtle lighting on a curved surface. Before cleaning, the lighting gradually increases, creating the impression that the device is opening its eyes and looking from side to side to examine the structure of the house. The 22 delicately designed lighting animations intuitively and expressively inform users of the robot’s status.

A Friendly Voice

The Jet Bot AI+* is equipped with Bixby, a mobile voice assistant developed by Samsung. Behavior and voice are important factors when it comes to determining personality. With this in mind, extensive research was carried out in various countries to develop a voice that was universally favorable among a diverse set of users.

The Jet Bot AI+’s* voice projects warmth thanks to its meticulously designed tone and manner. When relaying functions and information related to cleaning, the robot exudes reliability by communicating in a clear and direct tone. At other times, it speaks to users in a friendly manner to create a sense of companionship. The device’s witty responses to certain situations and questions make it seem that much more human and alive.

A Comforting Appearance

The Jet Bot AI+* is composed of a harmonious combination of circles and triangles that’s inspired by modern minimalistic design and can stand the test of time. The combination of the two most basic and familiar shapes completes the device’s geometric figure, and accentuates its image as a home mascot. Unlike conventional robot vacuum cleaners, whose designs primarily focus on emphasizing power, the Jet Bot AI+’s* simple and neat design focuses on blending in in any space.

A Sense of Caring

When designing the Jet Bot AI+,* Samsung sought to offer users a richer experience by creating a device that was not just a vacuum cleaner, but a life companion. Accordingly, the Jet Bot AI+* has been designed to go beyond simply thinking like a human being, to helping users knock out chores and lessening their burdens. The device’s pet care functions demonstrate how it makes pet owners’ lives easier by helping them care for their furry friends.

“We thought about pets being left alone at home and how worried their owners must feel when designing the pet care functions.”

-Dongmin Lee, Designer

Leave Home Without Worrying

The thought of leaving a pet alone at home can make many owners anxious. The Jet Bot AI+* offers pet owners peace of mind by allowing them to monitor their pet when they’re away from home. By roaming in designated spaces, the device enables users check in on their home and pets, and even allows them to use connected devices to adjust the temperature or lighting to alleviate any anxiety that their pets may be experiencing.

A Pet Companion

The Jet Bot AI+* not only allows users to monitor their pets, but is also constantly examining and managing pets’ needs. If, for instance, a pet exhibits abnormal behavior due to its owner’s absence, the robot will immediately notify the user and offer them helpful information relevant to the situation. The Jet Bot AI+* can also record pets at home, so users won’t have to miss out on any precious moments that they may have missed when they were away.

It’s clear that robotics and AI technologies are already playing significant roles in our everyday lives. This deep connection is a testament to the fact that, at their core, the inspiration for any product or technology stems from an understanding of basic human insights and needs.

To prevent technology from becoming inaccessible to users, each and every product experience must be carefully designed based on an understanding of human behaviors. Going forward, Samsung’s designers will continue to examine the many different elements that shape human behaviors in order to add more value to users’ lives and living spaces.

* The new product names go into effect on July 5, 2021. This is a change to the product name only. Jet Bot AI+ will become Bespoke Jet Bot AI+.
* Images shown are for illustrative purposes only and may differ from the actual product. The product’s release date and specifications may vary by country, region, and model.

“Jet Bot AI+* reflects Samsung’s ongoing dedication to creating connected appliances that deliver dynamic performance that can adapt to the varying needs of our consumers,” said Hyesoon Yang, Vice President and Head of the Customer Experience Team of the Digital Appliances Business at Samsung Electronics. “We’re truly excited to introduce a robot vacuum that comes with industry-leading object detection and recognition technologies. Consumers can now clean their homes more intelligently and efficiently using the AI-powered Jet Bot that makes cleaning more personalized and convenient.”

World-Class Object Recognition and AI Driving

Jet Bot AI+* is the world’s first robot vacuum that comes with an active stereo-type 3D sensor, which accurately scans a wide area¹ to avoid small, hard-to-detect objects on the floor. Its 3D depth camera—equivalent to 256,000 distance sensors—can precisely detect obstacles as small² as 1cm. This game-changing object detection can prevent the unit from getting stuck on small obstacles in its cleaning path.

Jet Bot AI+* is also the world’s first robot vacuum to be equipped with an Intel AI solution, which powers its Jet AI Object Recognition technology. The smart solution allows the robot to navigate with more accuracy by recognizing not only the objects on the floor, but also appliances and furniture.³ The robot’s smart decision-making ensures users can have their unit clean closely around items such as children’s toys while maintaining a safe distance from delicate objects like porcelain vases.⁴ It can also classify items such as pet excrements, glass cups and electrical cables as dangerous or likely to cause secondary contamination in order to avoid them.

Jet Bot AI+* is even equipped with a LiDAR Sensor that calculates its location precisely to optimize its cleaning path by repeatedly scanning the room⁵ to gather distance information. This technology works well in dark areas such as low-lit rooms or underneath furniture so the unit can cover a larger area⁶ with minimal blind spots.

Powerful Clean From Start to Finish

Users can clean their homes much more thoroughly with advanced technologies that enable powerful cleaning. Jet Bot AI+’s* Digital Inverter Motor maximizes the suction power for a deeper clean. And with its Intelligent Power Control function, the new robot vacuum can even identify the type of surface it needs to clean as well as the amount of dust that is on it. Using this information, the unit can automatically adjust its suction power for a more optimized cleaning session.

Jet Bot AI+* also comes with a host of hygiene-related functionalities that enable effortless floor cleaning while ensuring that dust is securely trapped and less likely to be released back into the air. Its Advanced 5 Layered Filtration system traps 99.99%⁷ of micro dust, including 0.5~4.2µm sized particles that easily escape. All parts and filters are washable, so they can be kept hygienic.

Jet Bot AI+* pairs with the Clean Station, which collects dirt and hair in a 2.5L dust bag and only needs to be replaced once in every one to three months.⁸ After cleaning, the robot vacuum automatically returns to the Clean Station, emptying itself⁹ using Air Pulse technology complemented by a multi-layered filtration system that traps 99.999% of fine dust,¹⁰ ensuring virtually no dust is released back into the air.

Convenient Cleaning for Hassle-Free Usability

Users can control and monitor the Jet Bot AI+* remotely using the SmartThings app¹¹ on their smartphones. The robot vacuum can be scheduled to clean selectively in either a single room or multiple rooms with the Select & Go function. The app can also be used to custom-define virtual No-Go Zones to prevent the unit from entering certain areas without the need for physical barriers.

The smart robot also offers Bixby voice recognition capabilities,¹² meaning users can use voice commands to schedule cleaning sessions, change modes or even ask for the latest information such as news or weather updates.

And with Live Cleaning Report, users can easily track the movement of their Jet Bot AI+* on a virtual map of their homes in real time. Users can see where it has cleaned, and even pause it or instruct it to stop cleaning. Once it has completed cleaning, users can check its cleaning history to see which areas have been cleaned, how long it took, and which path it followed.

Moreover, users can monitor their home remotely with the Jet Bot AI+’s* Patrol Mode, which uses the unit’s front camera to livestream video images through the SmartThings app. The Patrol Mode allows users to monitor the status of rooms they want to check while away, and even lets them enjoy this feature through scheduling. The smart unit also supports end-to-end encryption, so video clips are secure and can only be viewed by an authorized user.

Intuitive Pet Care for the Modern Pet Parent

Pet owners can take advantage of these features further with the SmartThings Pet service. Set to launch in August, SmartThings Pet allows users to check in and care for their pets even while they are away. For example, SmartThings Pet syncs with products from PETKIT, a tech company dedicated to bringing smart pet products to the market—namely its Element feeder series and the COZY smart pet house.¹³ By integrating pet care into its smart home ecosystem, Samsung is reimagining how consumers live and interact with their pet companions.

* The new product names go into effect on July 5, 2021. This is a change to the product name only. Jet Bot AI+ will become Bespoke Jet Bot AI+.

¹ Up to 1m, Horizontal field of view: 60°, Vertical field of view: 40°.

² As small as about 1cm wide, 1cm tall and 1cm deep.

³ Example Items: air conditioner (stand type), refrigerator, TV, washing machine/dryer, air purifier, AirDresser, sofa, bed, bookshelf, table, Bespoke (refrigerator, dishwasher), excrement, electrical cable, towel/sock, cup, glass cup, bottles, bowl, vase.

⁴ Object recognition may be affected by an object’s shape or the environmental conditions.

⁵ Scans 360° over an area of 6 meters at 10 rotations per second.

⁶ Based on internal testing in an area with furniture arranged in similar way to a real home environment compared with a conventional Samsung VR7000M.

⁷ Based on internal testing, using Max mode, in accordance with the IEC62885-2 Cl. 5.11 standard. Results may vary depending on the actual home conditions.

⁸ May vary depending on the amount of dust in actual home environments.

⁹ Results may vary depending on individual use. Dust and hair stuck inside the grille may not be removed with a single cycle.

¹⁰ Based on internal testing, using Max mode, in accordance with the IEC62885-2 Cl. 5.11 standard. Results may vary depending on the actual home conditions.

¹¹ Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

¹² Only available on certain models (VR50T959). Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Wi-Fi connection and a Samsung account is required. Different languages are supported in each country.

¹³ PETKIT feeder and COZY products require a Wi-Fi connection and a Samsung account in order to be synced with SmartThings Pet. Available on Android and iOS devices.