Samsung Electronics today announced that the company successfully applied N-ERP, the next-generation ERP (Enterprise Resource Planning¹) system in its 120 offices across the world.

ERP is a software system that takes care of a company’s entire business, including processes in finance, human resources, manufacturing, supply chain, services, procurement and more. In collaboration with SAP and Samsung SDS, Samsung’s N-ERP system was sought and built as a business platform to support the company’s next ten years of innovations.

The N-ERP has enabled the pursuit of innovation to be in line with the latest business strategies. For instance, various sales-related systems, once operated separately, have been integrated into a single system that supports multiple business convergence strategies, such as hardware & software product bundling and omni-channel operation. Professional solutions, such as Transportation Management, Extended Warehouse Management and Supply Chain Collaboration, were also incorporated into one single system for efficient collaboration with production and logistics partners.

In addition, Samsung has adopted the latest in-memory DB, which integrates and manages data storing and operation processes in the DB server memory. This also sets up scale out architecture to accommodate big data and the rising demand for data analysis.

The N-ERP supports not only business innovation but also helps employees focus on their key responsibilities and tasks. For example, manual work can be minimized with the help of new automated technologies such as Robotic Process Automation (RPA), Optical Character Recognition (OCR) and machine learning software infrastructures.

¹ ERP (Enterprise Resource Planning): A system that helps sharing of business management information and enables efficient work operation by comprehensively managing the enterprise’s physical and financial resources

“As a global company operating in 74 countries, Samsung introduced the next generation ERP system with an advanced solution,” said Seongwoo Moon, Senior Vice President and Head of Corporate Business Innovation Center, Samsung Electronics. “To fully support rapidly growing future business opportunities, Samsung has enhanced the IT system to be more flexible and widely applicable.”

By launching N-ERP, the company plans to effectively support innovations in future business such as the expansion of D2C (Direct to Consumer) business. Samsung adopted the latest ERP package and advanced solutions, and designed the flexible system which is capable of handling various businesses in the future.

The N-ERP provides the improved system performance required to process large amounts of data; flexible architecture and process to adapt to new businesses such as D2C; and helps maximize productivity by introducing new automated technologies such as Optical Character Recognition (OCR) and Artificial Intelligence (AI).

• Samsung established the system based on In-Memory database to enhance the speed of data processing and analysis. Also, the company prepared for dramatic increase of business data volumes in the future by parallelly connecting the hardware with large capacity. Additionally, the system supports business simulation based on actual business data to support rapid decision making.

• Samsung enhanced the flexibility of the system architecture to effectively work on various business strategies. Samsung has also reinforced system flexibility and made the process more efficient to respond to various business strategies. By adopting open API, the system enables the real-time connection of systems in and outside the company. Also, the system adopted the cloud based professional solution to promptly respond to new businesses in the IT industry.

• Samsung offers the latest technology which can automate data collection and data processing. The company also introduced Optical Character Recognition (OCR), machine learning and Chat Bot to the platform to allow employees to work more effectively.

¹ ERP (Enterprise Resource Planning): A system that helps sharing of business management information and enables efficient work operation by comprehensively managing the enterprise’s physical and financial resources