The demonstration, conducted at Samsung’s lab in Korea, featured a complete line-up of Samsung’s latest MCPTX solutions, which delivers a multimedia-based communications experience designed specifically for first responders and public safety officials. It used Samsung’s MCPTX service platform, as well as the Samsung Galaxy XCover FieldPro – a rugged, secure first responder smartphone, purpose-built for public safety users – to show the power of mission critical multimedia communications in the field.

Samsung’s customers for MCPTX will have the option to deploy the solution on their on-premise servers or AWS cloud platform.

New Horizons in Public Safety

MCPTX delivers powerful data and video communications capabilities surpassing Land Mobile Radio (LMR) technology, which provides traditional voice-based service. It opens a new horizon in advancing public safety, enabling first responders to be simultaneously connected with hundreds of fellow responders with easy exchange of videos, images, files and more during an emergency. This technology will help improve situational awareness and information accuracy, especially in times when public safety plays a pivotal role against local disasters or urgent threats.

Cloud-Based Benefits

The demonstration also highlights the key benefits that public cloud networks can bring to an MCPTX deployment. This approach enables rapid deployment and improves scalability and flexibility of public safety networks for operators, by reducing the time spent on in-house data center deployment and allowing them to adjust the usage of resources as needed. Also, the service can seamlessly failover to another part of the cloud as needed, increasing overall reliability.

“AWS offers a proven infrastructure with the greatest scalability, which enables network operators to offer reliable 5G services that will continue to scale, even during the greatest capacity strains.” said Amir Rao, Head of Global Solution Portfolio and Tech Alliances for Telco industry at AWS. “AWS offers a ubiquitous cloud programming model through its public availability zones and AWS Outpost services, which can be deployed at the Telco Operators data center or network edge locations. This demonstration of Samsung’s MCPTX solution on Amazon’s cloud platform brings the latest innovations to the public safety sector, and the two companies will continue to collaborate on developing technologies to provide new and reliable services to customers.”

“This demonstration showcases how Samsung’s Mission Critical Communications solutions can manage public crises and be readily deployed on public cloud platforms,” said Wonil Roh, Senior Vice President and Head of Product Strategy, Networks Business at Samsung Electronics. “It also enables us to learn and adapt to the evolving needs of service providers and end users alike. This brings a new level of broad coverage, scalability and reliability to mission critical service deployments, and we look forward to continuing our journey in the public safety sector to help keep communities safe and improve public emergency response outcomes.”

Samsung Networks has been a leader in advancing next generation technologies for the public safety arena. Its Mission Critical Push-to-Talk (MCPTT) solution has been operational in Korea’s Public Safety LTE (PS-LTE) network since 2018, supporting voice and text communications (Link). This solution has been also commercially deployed across six different railway lines as part of the nation’s LTE-Railway (LTE-R) network, providing communications for station staff and train crews (Link).  Additionally, Samsung’s MCPTT solution has been recognized by various governments and operators around the world for its reliability and capability. The new MCPTX solution is the upgraded version of the MCPTT with enhanced capabilities, enabled by 3GPP release 14.

At this year’s IFA event, Samsung announced the launch of its SoftPOS solution, which is based on the company’s partnership with First Data, PayCore and Visa. Requiring no additional hardware, this mobile device solution easily and securely transforms Samsung mobile handsets into Europay, Master Card, or Visa (EMV)-based contactless payment terminals, and is set to lead a mobile retail revolution. Supported by Samsung Knox, SoftPOS supports all global payment schemes and is compatible with all Sams­­­­ung mobile devices¹ and existing mobile EMV payment options.

But this SoftPOS solution is not the only leading B2B solution being showcased at IFA. Samsung Newsroom invites you to take a closer look at the full range of Samsung’s latest mobile B2B solutions.

SoftPOS solution

Solutions and Devices Designed to Meet Enterprise Needs

At IFA, Samsung is showcasing a product portfolio replete with the latest in durable products and solutions designed for the full gamut of working conditions and situations.

This portfolio is led by three devices custom-built for users that lead rugged lifestyles; the Galaxy Tab Active Pro, Galaxy XCover 4s and the Galaxy XCover FieldPro. These sturdy devices are appropriate not only for harsher environments, but also fit the modern needs of a wide range of industries, from public service and automobile to retail and conference.

The Galaxy Tab Active Pro is the latest in the Galaxy Tab Active range set for release later this fall. This 10-inch tablet is uniquely suitable for business as well as rugged work conditions, and delivers an immersive viewing experience thanks to its larger display fitted with a variety of solutions that enable users to engage more efficiently when undertaking business. The Galaxy Tab Active Pro also supports Samsung DeX, meaning that workers in the field can now make use of a PC-like experience on-site or at the office.

The Galaxy Tab Active Pro

The compact, rugged Galaxy XCover 4s boasts both durability and portability with its 5.0-inch screen, 16-megapixel front camera, IP68 water and dust rating, and removable battery. Samsung has also developed a solution to help ensure the safety of workers engaged in sectors from the public service industry to the logistics industry – the Galaxy XCover FieldPro. The Galaxy XCover FieldPro provides water and dust resistance (IP68) and also complies with the United States Military Standard MIL-STD 810G. The Galaxy XCover FieldPro is also fitted with a dedicated, programmable button that allows the Push-to-talk (PTT) communication feature, which utilizes interwork with third-party PTT solution partners. The resulting solution is a PTT mobile application that offers a range of communication options, including Lone Worker Protection and GPS Localization for use in emergency situations.

In order to best meet the diverse needs of all B2B customers, Samsung has collaborated with a variety of partners to create leading device convergence solutions, a range of which are on display at IFA 2019:

• Integrated Tablet Case and Cradle Workstation: This market-first solution was designed to improve tablet users’ productivity as well as provide rugged protection while on the go. Thanks to the integrative connectivity of Samsung DeX, the cradle workstation allows the Galaxy Tab Active Pro to be easily docked and connected to a monitor for seamless productivity.

• AR Platform: This augmented reality (AR) solution was designed to improve access to mobile information sharing among enterprises, and specifically for repair industries. The AR platform for mobile devices lets users aggregate information and create step-by-step maintenance manuals that they can access anywhere, anytime.

• Docking and Mounting Station: For industries that require working on the go, Samsung has developed a docking and mounting station that can be used for a range of applications, including vehicle mounting. This station is lightweight and portable, streamlining the productivity of a mobile working environment.

Docking and Mounting Station

• Thermal Imaging Technology Solution: Thermal Imaging Technology provides a range of uses and benefits to industries from public service through to construction. The solution lets workers turn their Galaxy XCover 4s or Galaxy Tab Active Pro into a powerful thermal imaging camera, and is ideal for situations where users need to quickly detect faults, water damage or energy loss, and for identifying the presence of animals or people in dark working conditions.

• Barcode/RFID Scanning Solution: Samsung has developed a barcode/RFID scanning solution for the Galaxy XCover 4s and the Galaxy Tab Active2 for use in the retail, warehousing and construction industries. This solution provides professional barcode scanning and both long and short-range RFID reading capabilities that are optimized for fast and accurate data transmission.

Barcode/RFID Scanning Solution

Secure, Connected, and Collaborative Solutions

Samsung’s IFA 2019 B2B booth is also showcasing the company’s leading B2B device and solution convergence capabilities, founded on the defense-grade security of the Samsung Knox platform.

Samsung Galaxy Enterprise Edition is Samsung’s comprehensive mobile security solution for businesses in all sectors. It is equipped with Samsung Knox security, including the over-the-air bulk configuration and customization feature, Knox Configure. Knox Configure ensures that mobile devices used for specific business contexts can be quickly set up, synced, branded and transformed into professional kiosk devices with as much ease as possible.

Samsung Knox Enterprise Firmware Over the Air (E-FOTA) is another of Samsung’s leading B2B security solutions. With Knox E-FOTA, an IT admin can remotely control OS security updates and manage a stable IT environment on workforce devices.

Developed for when technical difficulties arise at the workplace, Samsung Enterprise Technical Support (ETS) is a premium technical support service for businesses. ETS offers a wide range of support capabilities thanks to Samsung’s unique position in developing hardware, OS and enhanced security solutions. With each business granted a single point of contact within Samsung’s team of mobility experts, ETS provides custom solutions and troubleshooting, should the need arise. for customers experiencing difficulties.

James Pak, Vice President of B2B Product Management Group at Samsung Electronics said of the promising future of Samsung’s B2B solutions: “Samsung continues to lead the enterprise mobility market with innovative solutions and an open partner ecosystem. Our latest rugged devices with Samsung Knox security and next-generation network and device convergence solutions will further enable a new era of digital transformation for our enterprise customers.”

Push-to-talk (PTT) solution

¹ All Samsung phones and tablets with NFC and Android OS 4.4+ are compatible with the SoftPOS solution.