Against this backdrop, Samsung Electronics is rapidly broadening the availability of its HVAC solutions — including inverters and heat pumps — across residential complexes as well as public and commercial facilities. Over the past five years, Samsung’s HVAC solutions have achieved double-digit annual revenue growth,¹ and the company aims to boost revenue by more than 30% this year.

Samsung Newsroom examines the exponential growth and competitive strengths of Samsung’s HVAC business.

Innovative Heat Pump Technology

▲ Mono R32 HT Quiet, an outdoor residential heat pump

Samsung’s EHS TDM (Time Division Multi) Plus is an innovative heating and cooling solution designed to replace traditional boilers. The system utilizes a time-division mechanism to regulate both water and air for heating and cooling through a single outdoor unit — making it particularly effective in regions that require cooling in summer, heating in winter and a continuous supply of hot water year-round. By integrating components that previously required separate installations, the EHS TDM Plus reduces installation space, time and costs while optimizing energy consumption.

For upscale interiors, Samsung offers the WindFree 1-Way Cassette air conditioner. With the press of a button, users can seamlessly switch between powerful heating and cooling modes or activate WindFree Cooling mode for optimal climate control in premium residences.

B2B Solutions With Unmatched IoT Connectivity

▲ The SmartThings Pro zone at Samsung’s booth during CES 2025

Samsung is diversifying its Internet of Things (IoT) solutions to address the growing demand for process automation, remote management and unmanned operations in smart home and enterprise environments.

In 2024, Samsung launched SmartThings Pro² as an integrated platform for enterprise settings. Expanding beyond residential applications — such as in-home energy management and smart apartment services — SmartThings Pro now offers features like remote maintenance, energy-saving management, personalized room experiences and building automation for public buildings and small- to medium-sized commercial facilities. The company plans to expand the availability of SmartThings Pro from 17 countries at the end of last year to 31 countries this year.

Additionally, Samsung is steadily expanding its b.IoT solution, a building integrated management solution utilizing IoT. By consolidating HVAC, lighting, power and other systems into a single platform, b.IoT enables more advanced building management. The company plans to expand the availability of b.IoT from 31 countries at the end of last year to 36 countries this year.

A One-Stop B2B Integrated Solution

▲ The B2B integrated solution provided for a hotel located in Bali, Indonesia

A B2B integrated solution that provides specialized products and facility management together is one of the competitive edges of Samsung. With extended quality warranties, a unified service channel and a dedicated customer purchasing platform, the one-stop solution significantly enhances convenience.

Specialized consultants available through the platform play a crucial role in building trust and strengthening collaboration. Dedicated experts oversee all aspects of the HVAC system, providing new product introductions and technical support through monthly on-site training sessions.

Driving B2B Growth With Next-Generation Technology

▲ The residential heat pump EHS displayed at 2025 AHR Expo

Samsung plans to accelerate the expansion of its new heating and cooling technology in the North American market. Showcased at CES 2025, the Residential Heat Pump EHS is already available in over 40 European countries and is set to roll out to North American households this year.

The Hylex R454B — an easy-to-install hybrid inverter outdoor unit — is another product introduced to the North American unitary market. Unique to North America, residential unitary systems are HVAC solutions that cool homes and mid-sized buildings by distributing chilled air through ductwork.

Furthermore, Samsung plans to leverage SmartThings Pro to remotely analyze air conditioners and SmartThings-connected devices — providing more precise and customized services for energy savings, optimized climate control and maintenance support.

“With our industry-leading heating and cooling technology and the enhanced SmartThings Pro connectivity experience, we are committed to accelerating our expansion in the global HVAC market,” said Hank Choi, Corporate VP and Head of Air Solution Business Team, Digital Appliances (DA) Business at Samsung Electronics. “Through innovative, customized solutions, we aim to provide consumers with an even more convenient and comfortable lifestyle.”

¹ Based on revenue data from 2020 to 2024.​
² Must download the SmartThings app available on iOS and Android devices. A Wi-Fi connection and a Samsung account are required.

This is in part a reaction to the energy crunch across Europe, increasing the urgency to find an alternative to fossil fuel boilers, as well as government decarbonization targets and a population more and more conscious of their impact on the environment. According to a recent study by the IEA, heat pumps could reduce CO2 emissions by half a billion tons by 2030 as they replace fossil fuel boilers.²

▲ (from left) Samsung EHS Mono HT Quiet Heat Pump and the model installed at a house in Winchester, U.K.

For example, the heating sector accounts for almost one-third of the U.K.’s annual carbon footprint. The U.K. government has laid out a clear decarbonization plan which includes the goal of installing 600,000 heat pumps by 2028.

To support this growth, the sector needs to accelerate progress to shift perceptions towards a low-carbon heating and increase the rate of installations. However, there is currently a shortage of trained technicians to cope with this increase in demand. Recent U.K. government announcements to support heat pump training are a positive sign in an industry growing rapidly month on month, however, more progress is needed. There is an urgent need to create a larger, more diverse workforce. Women, for example, represent just 2% of the heating industry in the U.K.³

Samsung Climate Solutions UK has been working to shine a light on how the women within the Climate Solutions team and beyond are driving forward business growth and industry change. Aimee Holloran recently joined the Samsung Climate Solutions team as Business Development Manager for heat pumps. She began her path with a plumbing apprenticeship, receiving National Vocational Qualifications (Levels 2 and 3) and winning BBC Young Plumber of the Year in 2010. After this, she transitioned into sales development and found her true passion in low-carbon heating.

▲ Aimee Holloran, Business Development Manager at Samsung Climate Solutions UK

When speaking on her experience in the heating industry, Holloran said, “In my time on the tools, I’d often get asked if I could lift a boiler or do what the men on my course or team could. Of course, I can, but a lot of the job is down to technique, not pure strength, and anybody can learn that.”

“It’s a wonderful industry for anyone to get involved in and this isn’t restricted to women,” she continued. “As the renewable and low-carbon industry grows, there are huge growth opportunities for women looking for a purpose in their job. One of my biggest satisfactions is delivering training presentations and sales pitches to convert people to this low-carbon technology.”

Likewise, Leah Robson, the Managing Director of Your Energy Your Way, a not-for-profit renewable and heat pump installation company, has worked with Samsung for over 10 years. Her story is unique, as she originally trained in IT before switching to renewable and low-carbon heating installation after having children, pursuing her desire to make a difference in mitigating climate change. She now works to encourage others, specifically women, to do the same.

▲ Leah Robson, Managing Director at Your Energy Your Way

“I set up Your Energy Your Way in 2018 specifically to bring more women into the industry,” Robson said. “Since then, the business has grown organically, with turnover trebling since its foundation, and increasing demand for our services installing and integrating Heat Pumps, Solar PV, Solar Thermal, Batteries and EV charging.”

“In the last year, our workforce has expanded to seven yet our ability to meet the demand for renewable energy and low-carbon heating solutions is still constrained by its size,” she continued. “As part of this, we are working to establish a female traineeship scheme to support the training and development of the next wave of technicians. It’s a really rewarding job where you work with great, passionate people dedicated to changing the way we heat our homes.”

To navigate the energy crunch across Europe, Samsung is determined to empower women with skills to become technicians in the heat pump industry and support organizations such as Your Energy Your Way.

¹ Global heat pump sales continue double-digit growth
² 5 charts that show the potential of heat pumps
³ Severe lack of diversity identified in heating industry, says Energy Systems Catapult report.