Samsung Electronics launched its new ProXpress C30 series multi-function printers (MFPs), which feature lower operating costs and high productivity. The ProXpress C30 series is optimized for small- and medium-sized company users, especially in business sectors such as professional services and retail, where printing quality, usability and operation costs are prioritized. The series includes three models: the C3010ND, C3060ND and C3060FR.

“Samsung Electronics has established itself in providing products that offer reliable performance with a low total cost of ownership (TCO) for small- and medium-sized enterprises and workgroup users,” said David SW Song, Senior Vice President of Printing Solutions Business at Samsung Electronics. “With an array of business-efficient printing devices, Samsung will continue to develop a smart office environment that enhances document management,”

Using the C30 series, businesses can effectively reduce the TCO for printing products as it provides high-yield toner cartridges that can handle heavy printing volumes. The operation cost can be further reduced thanks to Samsung’s Instant Fusing System technology, which provides shorter wait times, faster prints and copies, and helps lower energy consumption.

Another key feature of the C30 series is its high-quality graphics. With resolutions of 9,600 x 600 dots per inch and Samsung’s Rendering engine for Clean Pages (ReCP) technology, printed, copied and scanned documents and images are optimized, with unnecessary details omitted and unclear elements enhanced.

In comparison to the prior series, the C30’s overall features have been improved: printing speed has increased from 26 ppm to 30 ppm, toner yield to 8K/5K and paper capacity to 1,400 sheets. With an 800 MHz dual CPU processor, 50 percent faster than the previous models, the machines’ printing, copying and scanning processes have been accelerated as well.

Any Samsung eXtensible Open Architecture (XOA) embedded devices or selected independent software vendor (ISV) solutions such as Rindale, Scanshare and Cirrato can be easily integrated with the C30 series. Consumers can check the printing information about the C30 series on Samsung Printing Catalog, a mobile print app available for smartphones and tablets to provide user-friendly guidelines about Samsung printers and copiers.

“This relationship with NCR enables our clients to access on-demand support inside and outside the workplace,” said Paul Birkett, European Sales and Marketing Director, European Print Operation at Samsung Electronics. “The use of mobile and open platforms allows deep customisation and integration of this support into existing IT service models.”

“Today, companies expect service providers to deliver consistent, global assistance wherever they are located,” said Sophia Williams, Vice President and General Manager, Telecom & Technology group at NCR. “This agreement enables Samsung to provide its customers with a comprehensive suite of services that delivers the highest levels of solution availability across the globe. The agreement also gives Samsung’s clients the confidence of a leading technology manufacturer supported by a world class provider of IT infrastructure services and solutions.”

Samsung has a number of partner programs in place that provide its customers with a wide variety of solutions to further enhance working practices. These range from cloud servers and Software as a Service (SaaS)-based MPS, to advanced Android-based multifunctional device platforms that enable simple interactions between digital and paper information.

The agreement with NCR is designed to support Samsung enterprise customers in optimising business processes. NCR will help to reinforce Samsung’s brand reliability through consistent, innovative and differentiated services across the globe. Both existing and new customers will have access to more than 17,000 NCR badged service professionals as well as managed service centres globally, allowing Samsung to continue its focus on delivering exceptional print services to the market.

Using Samsung’s advanced Smart Print Diagnostic System, customer-facing service engineers can simply use their Samsung mobile devices to access technical service information and enable the SLA (Service Level Agreement) monitoring feature. The latest service data can also be directly downloaded from a device needing repair. Samsung’s global cloud platform will provide technicians with real-time data to solve problems. This unique blend of Samsung’s advanced technology and NCR’s global presence will ensure consistency of service as well as industry-leading first-time fix resolution.

About NCR

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com

Samsung Electronics announced it has won the ‘2016 Monochrome Printer / Multifunctional Printer (MFP) Line of the Year’ Award from Buyers Laboratory Inc. (BLI) for the fourth time since 2012. BLI, the world’s leading independent evaluator of document imaging devices and solutions, credited Samsung’s monochrome printer and MFP series for their reliability, robust design, strong performance, cost and energy efficiency, environmentally friendly features, and ease of use.

“It’s a great honor to be recognized as the leading provider of printing solutions that help create a more productive and efficient work environment,” said Sungwon Song, Senior Vice President of Printing Solutions Business at Samsung Electronics. “Samsung is totally focused on offering printing solutions which are optimized for the smart office environment. It is hugely rewarding to see the key strengths of our monochrome printers and MFP lines once again independently confirmed by BLI.”

“Samsung Electronics understands what customers need most from their printing products: reliability, productivity and efficiency,” said Marlene Orr, BLI Director of Office Equipment Product Analysis. “Samsung offers products that deliver strong performance and reasonable costs, maintaining its position as the leading printing solution provider in the industry.”

Two More BLI 2016 Winter Pick Awards for Samsung

Samsung also won two more BLI 2016 Pick Awards, which are announced twice annually – in winter and summer.

Samsung’s ProXpress M3825DW received the ‘Outstanding A4 Printer for Small Workgroups’ Winter Pick Award, with the ProXpress series capable of printing 40 pages per minute, and offering a range of features ideal for SMEs. For example, the eXtensible Open Architecture (XOA) web platform enables fast implementation of third-party software, as well as mobile printing through Google Cloud Print.

The ‘Outstanding A4 Printer for Large Workgroups’ Winter Pick Award was won by Samsung’s ProXpress M4530 Series, which is capable of printing up to 47 pages per minute. The M4530’s 1GHz dual-core CPU provides the power and capacity needed to accomplish print and copy jobs of all sizes and complexity, swiftly and easily. It also enables companies to reduce their operating costs and save time due to the long-life drum and extra high yield toner.

The Most Rigorous Evaluation on the Market

BLI’s Line of the Year Awards honor the manufacturers whose product line is determined to be the best overall in its category based on the cumulative test results of all models tested in BLI’s rigorous two-month laboratory evaluation. The selections are made by BLI’s highly experienced staff of technicians and analysts after subjecting scores of devices from every major OEM to BLI’s exhaustive, comprehensive lab tests.

The BLI Winter and Summer Pick Awards acknowledge the products that gave the best performances in BLI’s extensive suite of lab tests in the previous six months.

Dynamic Workflow and RemoteCall are the newest app additions for the Smart UX Center, Samsung’s Android-based user interface for the Smart MultiXpress multifunction printers. These new tools save users time by running multiple document handling tasks in one step and connecting their printers to an engineer for remote service.

“Modern mobile technologies have much to offer in the business environment, and we’re creating a new printing ecosystem around this concept,” said David SW Song, Senior Vice President of Printing Solutions Business at Samsung Electronics. “The Smart UX Center and all of the apps that we develop for it will make the printer compatible with Android, offering users greater mobility and connectivity.”

Dynamic Workflow app enables users to create and customize their own workflow with multiple apps. For example, using this app, users can integrate multiple tasks such as scanning, optical character recognition and document distribution into a single workflow, which can then be saved as a one-touch shortcut for future use.

RemoteCall is a paid app that remotely connects a user’s printer to an engineer’s service system for diagnosis and troubleshooting. With the remote connection, the engineer can control the user’s Smart UX Center screen and guide the user through the troubleshooting process. Engineers can also connect to the user’s PC for troubleshooting. Remote service saves time and cost for both end users and Samsung’s partners by minimizing service visits.

Key features of Dynamic Workflow and RemoteCall include:

Dynamic Workflow

• App Combination: Integration of multiple app functions into a single workflow
• Increased Productivity: Time-saving shortcuts boost office productivity

RemoteCall

• Screen Control: Real-time control and diagnosis via remote access
• On-Screen Drawing: Marking important areas on customers’ screens for clearer communication
• Text Chat: Communication with support representatives through mobile chat
• Simple Connection: Simply enter 6-digit code provided by support representative for connection

Each month, Samsung releases new apps and widgets for the Smart UX Center. The Smart UX Center is one of Samsung’s Internet of Things projects, converging mobile technologies for an improved office experience. It completes the office printing ecosystem, allowing users to work seamlessly from one device to the next.

“We’re bringing the Smart UX Center experience to users’ mobile devices, to suit their BYOD work life in an increasingly mobile world,” Song said. “Printing doesn’t have to happen in the office anymore. It can happen anywhere you are.”

For more information on Samsung’s Smart UX apps, visit printingapps.samsung.com/apps.

Samsung Electronics America announced that its MultiXpress 7 Series (MX7) multifunction printer has been recognized by Industry Analysts, Inc., a leading print industry analyst firm, for its ability to achieve one million printed copies and one million scans in under a three-month period. This is the first time that Samsung has been recognized by Industry Analysts for its reliability, which has been shown to be especially important in today’s business environment. The MX7 offers heavy duty, reliable performance for enterprises and workgroup users with heavy printing needs.

The test was designed to evaluate reliability, productivity, scanning and printing technology, Android UI and ease of use of the MX7 Series. Industry Analysts ran the test on five of Samsung’s multifunction printers, ideal for small- to medium-sized businesses and enterprises. These included the MultiXpress K7600GX, the MultiXpress X7600GX, the MultiXpress M5370LX, the MultiXpress X4300LX and the ProXpress M4580FX.

Samsung MultiXpress 7 Proves Its Reliability and Speed

“The MX7 is one of the best machines I’ve ever tested and certainly about the most reliable I’ve ever used,” stated Andy Slawetsky, President of Industry Analysts. “The 60-ppm black and white copier printer MFP ran tens of thousands of pages each day with only one unscheduled maintenance call. It has a massive paper capacity, from both input and output perspectives, and the scanner speed is insanely fast. At the same time, the document handler holds more than the published yield while the touch screen is world class.”

Recognition was made for milestones; 250k, 500k and 750k respectively. Industry Analysts reported on the following: copy/print first page out time (stapled/non-stapled), PPM Scan speed (simplex, duplex) and time to complete print jobs (DOC, PPT, PDF and large PDF).

“It’s an honor to be recognized for the reliability of our flagship MX7 Series by Industry Analysts,” said Matt Smith, Vice President, Printing Solutions, Samsung Electronics America. “This achievement is a testament to the importance we place on the enterprise in bringing products to market that deliver on the needs of our dealers and their customers. Samsung and our dealers share a common goal of delivering reliable technology that solves real business challenges every day.”

A Multifunction Printer for a Mobile-Driven Workforce

The MX7 is the newest addition to Samsung’s innovative print portfolio that addresses the evolution to a mobile-focused workforce. Features including print speeds up to 60 pages a minute, Samsung’s Smart user interface, 240 imp dual-scan speeds with anti-jamming technology and mobile connectivity capabilities make the MX7 Series essential for today’s office environment and for the office of the future.

The MX7 Series is available to Samsung dealers and their customers. For more information about the Industry Analyst test,* please visit industryanalysts.com/category/samsung-test/. For more information on Samsung printing solutions for business, please visit www.samsung.com/us/business/printers/all-printers/ or www.samsung.com/us/business. Follow us on Twitter @SamsungBizUSA.

Additional Resources:

• Blog: samsung.com
• Twitter: @SamsungBizUSA
• LinkedIn: Samsung Electronics America
• YouTube: com/SamsungBusinessUSA
• SlideShare: slideshare.net/samsungbusinessusa

* Paper testing is part of the quality assurance process for printer manufacturers. Tens of thousands of pages from the test were donated to a local school and the rest were recycled.

The MultiXpress X3280 color and K3300 mono series offer mid-high specifications optimized for small and medium-sized businesses. The X3280 and the K3300 print 28 and 30 pages per minute each and both printers have a maximum monthly duty cycle of 80,000 pages, ensuring durability.

“The MultiXpress X3280/K3300 series was designed to provide our customers with printers of superior quality in a compact and practical form,” said David SW Song, Senior Vice President of Printing Solutions Business at Samsung Electronics. “The launch of the MultiXpress 3 series is in line with our goal of empowering small and medium businesses with devices that are not only durable and secure, but also economical, promising high-quality performance and great value.”

Another key feature of the MultiXpress X3280/K3300 is its high-quality graphics capability. With an effective resolution of 9,600×600 dots per inch and Samsung’s unique rendering technology, printed images are sharp and vivid. Additionally, its scanner scans 45 pages per minute, boosting office productivity.

Embedded features and solutions offer increased mobility and security. The series supports a variety of mobile and cloud printing solutions without a driver, allowing users to conveniently authenticate and release printing jobs from their mobile devices, using world first NFC technology by Samsung.

Key features of the MultiXpress X3280/K3300 include:

• High-quality Graphics: An effective resolution of 9,600×600 dots per inch and Rendering Engine for Clean Pages technology for sharp and vivid prints
• Diverse Mobile/Cloud Print Options: Various driver-less mobile and cloud printing options such as Google Cloud Print, AirPrint, Mopria Print Service and Samsung Cloud Print
• Enterprise-level Security: Secure authentication options for document confidentiality, including user PIN input and wireless release using NFC technology