At Samsung, we design meaningful, human-centric innovations that offer people greater control and more enriching experiences in their daily lives. Through a variety of Galaxy features — from simple, easy devices gestures to auditory assistants and vision enhancements — we strive to open access to technology that works for people of all abilities.

To celebrate this year’s Global Accessibility Awareness Day, let’s take a look at some of these features and how we continue to bridge barriers.

Making the Galaxy Experience More Accessible

Adding Clarity With Relumino Mode

Born out of Samsung’s in-house incubator, Relumino Mode was designed to improve the lives of those with low vision by increasing the visibility of on-screen text and images. This feature enhances the screen’s contrast and brightness and sharpens image outlines and shapes, enabling users to easily discern content on their devices.

To understand our users’ perspectives and needs, we collaborated with advisors with low vision, researchers, engineers, programmers and testers to develop a solution for inclusive visual displays. Relumino Mode is the product of years of research and development to advance Samsung’s goal of providing “Screens for All” and improving the viewing experience for those with limited vision. This new feature is available in the Samsung Galaxy S24 series and beyond.

From following a ball during a sports match to reading smaller text on a news broadcast, Relumino Mode¹ helps users with low vision to connect with the world and enjoy content that matters most to them.

Enabling Relumino:

Providing Audio Descriptions With TalkBack

The TalkBack² feature, also known as Voice Assistant, is designed to help users with low or no vision to get the most out of their device experience without looking at their screens. This feature transforms Galaxy smartphones and tablets into an intuitive audio interface. As users navigate their devices, Talkback can provide speech feedback for anything they touch, highlight or select, such as menus, emails and notifications. TalkBack shortcuts can also be enabled for more seamless navigation.

Navigating the screen is simple. With easy-to-use gestures, such as Swipe Left, Double Tap or Use Two Fingers To Scroll, TalkBack provides users the freedom to control their devices conveniently.

Turning on TalkBack:

1) Launch the Settings app, and then select Accessibility

2) Tap TalkBack

3) Tap the switch to activate TalkBack

Bringing Media to Life With Live Captions

Live Captions³ helps those who are hard of hearing to follow their favorite media and audio content effortlessly. The feature transcribes audio as it plays through the device in real-time. With Live Captions, users can better enjoy videos, podcasts, phone and video calls, audio messages and voicemails.

Live Captions are available in English, French, German, Hindi, Italian, Japanese and Spanish.⁴

Activating Live Captions:

1) Open Device Settings

2) Tap on Accessibility

3) Tap on Hearing Enhancements

4) Turn on Live Caption

Fostering Inclusivity Through Accessories and Wearables

Amplifying the World With Ambient Sound

The Galaxy Buds2 Pro features an Ambient Sound setting that adapts background noise at five levels of amplification,⁵ designed to cater to a diverse range of needs and situations. This feature gives users the ability to customize how they want to hear and experience sound. From making a conversation more audible to increasing the noise of traffic at a crosswalk, the Ambient Sound feature allows users to participate in social interactions while being aware of their surroundings.

Setting up Ambient Sound:

1) Insert both Buds into your ears

2) Open the Galaxy Wearable app

3) Tap on Earbud settings

4) Tap on Accessibility

5) Tap the Ambient Sound button

Reimagining Your Galaxy Watch With Universal Gestures⁶

Universal Gestures offers an innovative way to use your Galaxy Watch touch-free. With four intuitive gestures, Make Fist, Make Fist Twice, Pinch and Double Pinch, users can navigate their Galaxy interface, open apps, scroll messages and more, without needing to push down or touch the screen with force.

Prompting Universal Gestures:

1) Open Device Settings

2) Tap on Accessibility

3) Scroll to the Interaction and Dexterity Section

4) Turn Universal Gestures on

A Better World for Everyone

Samsung is on a journey to advance a more inclusive and sustainable future through our innovations and open collaborations, and will continue to take steps in delivering accessibility features to our devices, so more people can enjoy what our Galaxy products have to offer. The work does not end here.

For more information, visit our Galaxy Mobile Accessibility page.

¹ Relumino Mode is available on Galaxy S24 series operating on One UI 6.1 or above.
² Talkback is available on all Galaxy smartphones.
³ Live Caption is available on Galaxy smartphones with 4GB memory or higher.
⁴ Additional languages will be available in coming updates.
⁵ Additional two levels can be activated in the Laboratory — Ambient Sound menu under Earbuds settings in the Galaxy Wearable app.
⁶ Universal Gestures is available on Galaxy Watch6, Watch5 and Watch4 series with One UI 5 Watch.

Samsung Electronics announced today that models¹ in its 2023 Neo QLED and QLED lineup have earned the “Low Vision Care” certification from TÜV Rheinland. This certification is awarded to products that adhere to standards designed to assist viewers affected by Amblyopia, a type of visual impairment, by enhancing image presentation and improving vision detection.

“Technological innovation gains true meaning when it is available to everyone, so we’re thrilled to receive this certification that underscores our work to build features to make viewing more accessible,” said Seok Woo Yong, EVP and Deputy Head of Visual Display Business at Samsung Electronics. “Under Samsung’s mission of ‘Screens Everywhere, Screens for All,’ we will continue to deliver premium screens that cater to the needs of every viewer.”

To improve the viewing experience for consumers with different types of low vision, Samsung developed Relumino Mode, which enhances specific parts of videos — such as highlighting outlines and improving contrast and sharpness — so that it is easier to discern content on the screen and follow the actions. Amblyopia, also known as lazy eye, occurs in about three percent of children, making it one of the more common low vision problems experienced in childhood. In most cases of amblyopia, a child’s brain ignores the signals coming from one eye, meaning it only develops pathways to the other eye.

TÜV Rheinland, a leading international certification body, awards its “Low Vision Care” certification by evaluating how technology impacts the user experience for those with amblyopia. It conducts various tests that compare how normal display modes and the Relumino Mode differ in clarity, sharpness and overall visual comfort.

In addition to this latest certification, Samsung screens have also received the “Circadian Rhythm Display” certification and “Eye Care” certification from Verband Deutscher Elektrotechniker (VDE), as well as the “Glare-Free” validation from Underwriters Laboratories (UL) for its technologies that offer a safer, more comfortable viewing experience. It also received the “Pantone Validated” and “Skin Tone Validated” certifications from Pantone, signifying that certified Samsung screens meet the organization’s color accuracy standards. This growing list of accolades highlights how innovation can positively influence consumer experiences with technology and reinforces Samsung’s global TV leadership over the past 17 years.

For more information on Samsung’s 2023 TV lineup, visit www.samsung.com.

¹ Neo QLED 8K (QN900, QN800), Neo QLED 4K (QN80 and above) and QLED (Q80 and above) series. Applied models vary by region.

There are many nuances around technological inclusivity, from widespread misconceptions about disabilities to the unique needs of every individual. Through the partnership between Samsung and RNIB, Robin lends his perspective and expertise to help the two organizations navigate these complexities with the ultimate goal of creating “Screens for All.”

Samsung Newsroom sat down with Robin to shed light on what today’s inclusive technology looks like, discuss his work with Samsung and get his perspective on what the future holds in the world of accessibility.

▲ Robin Spinks, Head of Inclusive Design at the Royal National Institute of Blind People

Assessing the Need for Accessible Technology

Spinks and his team work to improve the design and usability of products and services to ensure they are accessible to all individuals, while reinforcing the organization’s commitment to improving usability and accessibility in every aspect of daily life.

▲ Robin Spinks, Head of Inclusive Design at RNIB (right) speaks with Richard Moreton, Samsung (left)

Advocating for accessibility across such a diverse portfolio of products and services comes with unique difficulties, Spinks pointed out. “Some people will benefit from magnification, so enabling a zoom functionality on a portion of the screen, for example, will help optimize their viewing experience. Some may need assistance with edge detection or making the edges more discernible so they can follow the action on the screen,” says Spinks.

Today’s technology is more integrated into our daily lives than ever before and there are countless possibilities to innovate around the user experience.  Samsung and RNIB have embarked on this partnership together to shape the future of accessible viewing by creating uniquely powerful and accessible features that will innovate the viewing experience for all.

▲ “We’ve worked on everything from showers to bank machines, smart TVs to smartwatches, mobile phones to apps, digital services, eLearning and much more,” said Spinks

Power of Partnership: Samsung and RNIB’s Joint Mission for Better Accessibility

Traditional televisions can present challenges for those living with visual disabilities. Samsung and RNIB, however, have worked collaboratively to address this for nearly a decade, leveraging the power of technology to create a more inclusive viewing experience.

RNIB is heavily involved in testing user accessibility features, leveraging community insights and pain points to drive innovation. Combined with Samsung’s technological prowess and leadership in the television industry, Samsung Smart TVs and screens continue to incorporate groundbreaking improvements in their accessibility features and functions.

Born out of this partnership are some popular features like Relumino Mode.¹ Relumino Mode is designed to help improve the viewing experience for those with low vision, making it possible for more people to engage with and enjoy their favorite content. By enhancing specific parts of videos — such as highlighting outlines and improving contrast, color and sharpness — it is easier to discern content on the screen and follow all the actions. This important feature is designed to be powerful and customizable, so that it can work as a solution for all.

The collaborative efforts between Samsung and RNIB are making a real impact, and among the many companies RNIB works with, the partnership with Samsung stands out, according to Spinks. “Samsung is leading the pack when it comes to accessible television, not just here in the U.K. but around the world,” he said. “It’s been a brilliant thing to be part of that story and to continue to see it developing and evolving professionally and personally. It’s been genuinely gratifying to be a part of something so powerful.”

▲ Robin Spinks explores Relumino Mode on a Neo QLED TV

Through the partnership, Samsung’s Smart TVs have earned RNIB’s “Tried and Tested” Certification, which is awarded to products based on their suitability for people who are blind or partially sighted. Not only does this certification help guide consumer purchasing decisions, but it also holds manufacturers accountable to design products with all users in mind.

▲ Samsung’s Relumino mode offers customization of intensity appropriate to various viewing conditions

A Glimpse Into the Future of Accessible Tech

Samsung’s cutting-edge Relumino Mode is transforming home entertainment, making it more inclusive and accessible for all. And in Spinks’ experience, reception to Relumino mode has been positive. So why not expand its reach?

Spinks highlighted that there are two million people in the U.K. today with significant sight loss, and by 2050, that number is expected to double to four million — a considerable number of people who would benefit from an increase in accessible technology. “Think about all the devices that have a digital interface or screen. I think it would be interesting to look at those other devices, and other applications, where Relumino Mode could be useful.”

▲ A blurry vision goggle simulation of what Relumino Mode may look like to people with visual impairment

Spinks suggested that this type of technology should be expanded to a range of products that consumers encounter on a daily basis. Using public kiosks to order food, purchasing a train ticket, signing in digitally at the doctor’s office, and everything in between should be an equitable and accessible experience for all. “Our quest really is to achieve a culture where there are no barriers for people with sight loss when they’re accessing the digital world,” he said.

▲ Samsung Relumino Mode’s technology highlights outline while improving contrast and color for enhanced clarity

As we look to the future of accessible technology, he envisions a “dynamic mix of increased inbuilt mainstream technology” and more specialist support for specific use cases. He sees the need for accessibility to grow alongside operating systems.

When asked what advice he would give to companies or designers looking to develop accessibility features, he said, “Above all, talk to users and listen to their stories. Actively listen and understand the barriers that they’re facing and if you can, use a bit of simulation that enables you to learn and understand that.” He went on to say, “One of the best things about investing in accessibility is that everybody benefits from the fruits of your labors.”

▲ “It’s not just about providing solutions. Make accessibility features interesting,” said Spinks.

At the center of it all is a great user experience for everyone. “That’s the critical element and ultimately, that’s what it will be judged by — how easy and pleasing it is to use,” Spinks adds. “It’s about creating and co-creating thoughtful experiences that people don’t just find easy to use, but want to go back and use time and time again because they enjoy the experience.”

Spinks noted that designers, manufacturers, and engineers alike must adopt a forward-thinking attitude towards improving the user experience, offering a roadmap for the future of inclusive technology. “People talk about technological progress, but from our point of view, it’s only progress if it’s equitable,” he said. “If technology is inherently visual, that’s then exclusive and people with a visual impairment find it harder to participate in to enjoy those technologies.”

Samsung and RNIB understand that, particularly when it comes to televisions as accessibility features are designed to create more equitable and enjoyable experiences for all. “What’s especially impressive about Relumino Mode is it doesn’t visually disturb the picture to the point where non-visually impaired people would dislike watching,” Spinks said. “I can sit down with my family and for the first time actually enjoy watching the TV together.”

The journey toward a completely accessible technological landscape is far from over, but with the combined efforts of committed advocates like Robin Spinks and innovators like Samsung, progress will be made. Samsung and RNIB share the perspective that advancements in accessible technology underline the essential truth: technology should, and must, be for everyone.

To learn more about Samsung’s accessible technology, visit https://www.samsung.com/.

For more information on the Royal National Institute of Blind People, visit https://www.rnib.org.uk/.

¹ Relumino Mode targets those who suffer from severe visual acuity loss (Source: WHO, World report on vision, 2019) and symptoms of blurry vision. This feature is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of any disease or medical problem. Any information found, acquired, or accessed through this feature is made available for your convenience and should not be treated as medical advice.
Some features may be supported at a different time, and service availability may not be available at the time of purchase of this product. Relumino Mode is applied for TV models QN80C, QN90C, QN800C, QN900C and works on sources provided through DTV and HDMI only. The Mode does not work on other sources, OTTs, etc.

Relumino Mode, a viewing mode on select Samsung TVs, was designed to augment the visual capabilities of those with low vision, making it possible for anyone to engage with their favorite shows, movies and documentaries like never before. By highlighting specific parts of videos — such as contrast, color and sharpness — this feature makes it easier than ever to discern content on the TV screen.

To shed more light on this groundbreaking inclusive technology, Samsung Newsroom sat down with Dr. Kyungah Park and Jason (Jaeseong) Park from Visual Display Business, Samsung Electronics, to discuss everything from development to clinical trials.

▲ Jason Park (Samsung Electronics) and Kyungah Park, M.D. (Samsung Medical Center) discuss their journeys in creating and clinically testing Relumino Mode

Screens for All — Including People With Impaired Vision

Relumino, borrowed from Latin, means “to give back the light.” The idea is to restore vision as much as possible to people with impaired vision. Earlier this year at CES, Samsung introduced Relumino Mode on select Samsung TVs. This follows the wearable device “Relumino Glass” and the smartphone image processing software “Relumino App,” each revealed at CES in 2017 and 2018, respectively. Before that, Relumino was conceived in “C-Lab(Creative Lab),” Samsung Electronics’ in-house venture program. It has evolved and expanded ever since.

▲ Relumino Glass(left) and Relumino Mode for Samsung TVs(right)

“For several years, ‘Screens for All’ has been one of the key mottos for us. We’re working to further enhance TV accessibility and promote inclusion,” said Jason Park, who plans products and services for the Visual Display Business. “People with low vision are still a key demographic that need better TV viewing experiences.”

Innovation Rooted in the User’s Perspective

To develop Relumino Mode, planners and engineers met with a number of advisors who had visual impairments to understand their wants and needs.

▲ Jason Park, Visual Display Business, Samsung Electronics

“There’s an early experience that really changed my perspective,” shared Jason. “When we first met an advisor for Relumino Mode, I asked him to ‘Please come here and have a seat’ to which he replied, ‘Where is here?’ That was a hard and clear wake-up call for me. I was so embarrassed.” It was then that Jason realized that they were exploring a totally new territory and would have to first understand the way their users see the world.

▲ As part of the efforts to understand customers with visual impairments, Samsung engineers used special goggles to simulate blurry vision

Despite the decades of collective experience in enhancing TV picture quality, this particular project presented a unique challenge that none of the engineers had encountered before. Typically, their expertise lay in identifying even the slightest imperfections on the screen, but now they had to understand what it’s like as a user to have impaired vision. In addition to consulting advisors, the engineers utilized special goggles that simulated blurry vision, serving as a starting point for their exploration. Through a process of generating ideas, conducting trials and learning from mistakes, they eventually developed a solution that could be considered a genuinely effective viewing mode.

Clinical Trials and Direct Feedback

After initial research and development came trials on a larger scale. This is where Samsung Electronics decided to collaborate with Samsung Medical Center, one of South Korea’s most comprehensive medical facilities.

▲Dr. Kyungah Park, Department of Ophthalmology, Samsung Medical Center

“Clinical trials targeting people without disabilities are popular and recruiting subjects for these projects is relatively easy. Some even ask to join before we ask,” said Dr. Park. “But, that was not the case for the Relumino study. The pool was much more limited as we were more strict with our requirements — we targeted people who have lower vision than WHO’s vision impairment criteria.”

However, the people that Samsung contacted showed much passion for the project. “Many who joined the trials were very excited and didn’t mind traveling long distances for the study. Thanks to their support and encouragement, we were able to carry out the research,” Dr. Park added.

Four 55-inch Samsung QLED TVs were featured in the tests. One displayed the control image with no picture enhancements at all. The other three TVs showed the same content with Relumino Mode on high, medium and low. The TVs were installed on a meter away from each other onw a wall in a room with a specified amount of light.

The test was two-fold, with objective and subjective evaluations. A certified contrast sensitivity test was employed for the objective evaluation. For the subjective evaluations, participants were asked to examine a set of eight still images and two videos on each of the screens. Their satisfaction levels were measured on a scale of 0 to 10. Based on the results, researchers carried out additional interviews adjusting picture enhancement levels on the spot.

▲ A blurry vision goggle simulation of what Relumino Mode may look like to people with visual impairment

Relumino mode was well received by the group. One of the participants highly praised the technology, saying “I was thrilled to see the ball in a soccer match on screen. It can get frustrating if you can’t see the ball because of low vision, as you can imagine. Relumino Mode helped me see the ball clearly.”

“The subjects’ responses indicated the Mode’s subjective results while the contrast sensitivity testing showed its objective results. Both of these factors, combined, allowed us to find the optimal setting for a brilliant image on TV,” said Jason.

Screens for All, Today and Tomorrow

“While [the Relumino Mode] project focused on people with relatively severe visual impairment many people with slightly lighter symptoms still need help. I’d like to work on developing projects for them,” explained Dr. Park.

Jason shared a similar point of view, saying, “Samsung will continue to advance technology in the long term to provide personalized picture quality for people with vision impairment and let them enjoy TV comfortably.” Samsung remains committed to accessibility and strives to leverage its technologies to enable more people do what they enjoy.