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		<title>Warranty and care &#8211; Samsung Global Newsroom</title>
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            <title>Warranty and care &#8211; Samsung Global Newsroom</title>
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				<title><![CDATA[‘Warranty and care’ Menu Simplifies Device Care for New Foldables]]></title>
				<link>https://news.samsung.com/global/warranty-and-care-menu-simplifies-device-care-for-new-foldables</link>
				<pubDate>Tue, 18 Aug 2026 08:00:00 +0000</pubDate>
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				<dc:creator><![CDATA[Samsung Newsroom]]></dc:creator>
						<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Galaxy Z Flip8]]></category>
		<category><![CDATA[Galaxy Z Fold8]]></category>
		<category><![CDATA[Galaxy Z Fold8 Ultra]]></category>
		<category><![CDATA[One UI 9]]></category>
		<category><![CDATA[Samsung Care+]]></category>
		<category><![CDATA[Warranty and care]]></category>
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									<description><![CDATA[Samsung users may have noticed something new on their Galaxy Z foldables — the Warranty and care menu. Managing warranties and coverage for a Galaxy mobile phone, Galaxy Watch, Galaxy Buds, and Galaxy Tab can be a hassle. That’s where Warranty and care comes in. Introduced with One UI 9, it brings essential device management […]]]></description>
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<p>Samsung users may have noticed something new on their <a href="https://news.samsung.com/global/samsung-galaxy-z-fold8-ultra-fold8-and-flip8foldables-perfected-for-every-way-of-living" target="_blank" rel="noreferrer noopener">Galaxy Z foldables</a> — the <strong>Warranty and care</strong><sup data-fn="5a7d6cfe-cd00-43cf-a6ab-7e75fd5e6cb4" class="fn"><a href="#5a7d6cfe-cd00-43cf-a6ab-7e75fd5e6cb4" id="5a7d6cfe-cd00-43cf-a6ab-7e75fd5e6cb4-link">1</a></sup> menu.</p>



<p>Managing warranties and coverage for a Galaxy mobile phone, Galaxy Watch, Galaxy Buds, and Galaxy Tab can be a hassle. That’s where Warranty and care comes in. Introduced with <strong>One UI 9</strong>, it brings essential device management features together in one place, letting users check warranty status, run diagnostics, book repairs, and get support in just a few taps — all without leaving Settings.</p>



<p>Here’s a closer look at what Warranty and care, available with One UI 9 on the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Flip8, offers.</p>



<p></p>



<h2 class="wp-block-heading"><strong>Check Warranty Status Across Galaxy Devices</strong></h2>



<p>Keeping track of warranty periods and expiration dates across Galaxy devices isn’t always easy. Warranty and care consolidates this information in a single hub.</p>



<figure class="wp-block-image size-full"><img width="1000" height="699" src="https://img.global.news.samsung.com/global/wp-content/uploads/2026/08/14171312/Samsung-Mobile-Warranty-and-Care-Samsung-Care_main1.jpg" alt="Warranty and care consolidates this information in a single hub." class="wp-image-176504" /></figure>



<figure class="wp-block-image size-full"><img width="1000" height="699" src="https://img.global.news.samsung.com/global/wp-content/uploads/2026/08/14171342/Samsung-Mobile-Warranty-and-Care-Samsung-Care_main2.jpg" alt="Access Warranty and care instantly from Settings." class="wp-image-176505" /><figcaption class="wp-element-caption">▲ Access Warranty and care instantly from Settings.</figcaption></figure>



<p>Available in Settings, Warranty and care displays information<sup data-fn="1c040dc1-8d25-426e-9599-0b77894733a1" class="fn"><a href="#1c040dc1-8d25-426e-9599-0b77894733a1" id="1c040dc1-8d25-426e-9599-0b77894733a1-link">2</a></sup> about the device in use at the top of the screen — including remaining warranty period and eligibility for <a href="https://www.samsung.com/sec/samsung-care-plus/im/" target="_blank" rel="noreferrer noopener"><strong>Samsung Care+</strong></a><strong> </strong>enrollment.<sup data-fn="72a9207a-0daa-4156-84e6-71cb0ac0614a" class="fn"><a href="#72a9207a-0daa-4156-84e6-71cb0ac0614a" id="72a9207a-0daa-4156-84e6-71cb0ac0614a-link">3</a></sup> Below, users can find the same details for other Galaxy devices linked to their Samsung account, making it easy to check warranty and coverage status across their Galaxy ecosystem.</p>



<p>For added protection beyond the standard warranty, users can easily explore and enroll in a Samsung Care+ plan that matches their needs.</p>



<p></p>



<h2 class="wp-block-heading"><strong>Resolve Device Issues With Diagnostics and Bixby</strong></h2>



<p>When something doesn’t feel quite right, quickly finding out what’s wrong can make all the difference. The built-in <strong>Diagnostics</strong> feature checks the device — including its battery, charging, sensors, touch response, and connectivity — to help pinpoint the issue and guide users to the next step, whether that’s a suggested solution or a repair request.</p>



<figure class="wp-block-image size-full"><img width="1000" height="699" src="https://img.global.news.samsung.com/global/wp-content/uploads/2026/08/14171559/Samsung-Mobile-Warranty-and-Care-Samsung-Care_main3.jpg" alt="Bixby offers customized responses to your inquiries." class="wp-image-176506" /><figcaption class="wp-element-caption">▲ Bixby offers customized responses to your inquiries.</figcaption></figure>



<p>Users can also access <strong>Bixby</strong><sup data-fn="29ae218e-01b6-439f-a48b-2dd3114788a2" class="fn"><a href="#29ae218e-01b6-439f-a48b-2dd3114788a2" id="29ae218e-01b6-439f-a48b-2dd3114788a2-link">4</a></sup> from Warranty and care to ask about an issue and get help on the spot. For example, if a user asks, “My battery is draining too fast. What should I do?” Bixby can walk them through possible solutions step by step. It’s a convenient way to get answers to everyday questions without switching screens.</p>



<p></p>



<h2 class="wp-block-heading"><strong>Book Repairs and Check Estimated Costs in One Place</strong></h2>



<p>When professional help is needed, users can tap the “Request a repair” to book a repair at a <strong>Samsung-authorized service center</strong> without having to make phone calls. All repairs are carried out by Samsung-certified technicians using genuine parts. If users are unable to visit a service center, they can start remote support from the same screen and get help directly on their device.</p>



<p>Warranty and care also makes device care service information easy to check. After selecting an issue, users can view estimated repair costs<sup data-fn="768ae12d-0d07-4065-afd6-afd8b9dcf7d6" class="fn"><a href="#768ae12d-0d07-4065-afd6-afd8b9dcf7d6" id="768ae12d-0d07-4065-afd6-afd8b9dcf7d6-link">5</a></sup> for major parts alongside the cost of the same repair with Samsung Care+. This comparison helps users weigh their options and decide whether additional protection is worthwhile.</p>



<figure class="wp-block-image size-full"><img loading="lazy" width="1000" height="699" src="https://img.global.news.samsung.com/global/wp-content/uploads/2026/08/14171637/Samsung-Mobile-Warranty-and-Care-Samsung-Care_main4.jpg" alt="Warranty and care also makes device care service information easy to check." class="wp-image-176507" /></figure>



<figure class="wp-block-image size-full"><img loading="lazy" width="1000" height="699" src="https://img.global.news.samsung.com/global/wp-content/uploads/2026/08/14171651/Samsung-Mobile-Warranty-and-Care-Samsung-Care_main5.jpg" alt="Repair estimates on main parts can also be verified." class="wp-image-176508" /><figcaption class="wp-element-caption">▲ Repair estimates on main parts can also be verified.</figcaption></figure>



<h2 class="wp-block-heading"><strong>Protect Device Value for the Long Term</strong></h2>



<p>By bringing warranty information, diagnostics, support, and repair services together, Warranty and care gives Galaxy users a simpler way to manage their devices for greater peace of mind. Checking the feature during setup makes it easier to know where to turn if an issue comes up later — from running diagnostics and asking Bixby or a chatbot for help to requesting a repair. With these essential services close at hand, users can keep their devices in good condition for longer and help preserve their value.</p>



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<ol class="wp-block-footnotes"><li id="5a7d6cfe-cd00-43cf-a6ab-7e75fd5e6cb4">Available features in Warranty and care menu may differ by country/region. <a href="#5a7d6cfe-cd00-43cf-a6ab-7e75fd5e6cb4-link" aria-label="Jump to footnote reference 1"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/21a9.png" alt="↩" class="wp-smiley" style="height: 1em; max-height: 1em;" />︎</a></li><li id="1c040dc1-8d25-426e-9599-0b77894733a1">Warranty information is available only for devices registered to a Samsung account. <a href="#1c040dc1-8d25-426e-9599-0b77894733a1-link" aria-label="Jump to footnote reference 2"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/21a9.png" alt="↩" class="wp-smiley" style="height: 1em; max-height: 1em;" />︎</a></li><li id="72a9207a-0daa-4156-84e6-71cb0ac0614a">Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and a deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefits, registration may be required. For detailed Samsung Care+ information, please visit https://www.samsung.com/samsung-care-plus/. Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the local customer services center at your destination country/region in advance for Samsung Care+ availability. <a href="#72a9207a-0daa-4156-84e6-71cb0ac0614a-link" aria-label="Jump to footnote reference 3"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/21a9.png" alt="↩" class="wp-smiley" style="height: 1em; max-height: 1em;" />︎</a></li><li id="29ae218e-01b6-439f-a48b-2dd3114788a2">Ask Bixby features and supported content may vary by country or language. <a href="#29ae218e-01b6-439f-a48b-2dd3114788a2-link" aria-label="Jump to footnote reference 4"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/21a9.png" alt="↩" class="wp-smiley" style="height: 1em; max-height: 1em;" />︎</a></li><li id="768ae12d-0d07-4065-afd6-afd8b9dcf7d6">Availability of estimated repair costs may vary by device model or region. <a href="#768ae12d-0d07-4065-afd6-afd8b9dcf7d6-link" aria-label="Jump to footnote reference 5"><img src="https://s.w.org/images/core/emoji/16.0.1/72x72/21a9.png" alt="↩" class="wp-smiley" style="height: 1em; max-height: 1em;" />︎</a></li></ol>]]></content:encoded>
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