When Samsung India launched IGNITE (Inspiring Growth & Nurturing Interns Towards Excellence) in 2017, the vision was simple yet powerful — to create a platform where young talent could learn, experiment, and contribute to real business challenges.

Ten years later, IGNITE has grown into one of Samsung India’s flagship talent development programmes, offering students from India’s leading B-schools an opportunity to gain hands-on corporate experience while working alongside some of the brightest minds in the industry.

For the IGNITE 2026 cohort, the experience was marked by ownership, collaboration and the opportunity to make meaningful contributions to the business from day one.

“As we celebrate 10 years of IGNITE, we are proud of the community of young leaders that the programme has helped nurture over the years. What began as an internship initiative has evolved into a powerful platform for learning and development. Every year, IGNITE brings fresh perspectives into Samsung while giving students an opportunity to work on real business challenges and create meaningful impact. The success of the programme lies not only in the projects delivered, but in the confidence, skills and experiences that participants carry forward into their careers,” said Rishabh Nagpal, Head of People Team, Samsung India.

For Pratik Panda from XLRI Jamshedpur who interned with the B2B team, the experience reinforced the importance of staying connected to market realities.

” The work meant speaking with people in the field, reading market signals, and turning what I learned into something tangible for the business. It taught me that good strategy lives in the details, not above them. I’m grateful to have contributed to real work on a real product, and to have a team that trusted me with it,” he said.

For Vaibhav Aggarwal, Department of Management Studies, IIT Delhi the internship offered a front-row view into how large organizations operate and collaborate.

“This opportunity provided me with valuable exposure to enterprise strategy, cross-functional collaboration, governance mechanisms, and large-scale B2B execution,” he said.

Working on strengthening Samsung’s General Trade channel gave Karen Tresa Philip from XLRI Jamshedpur an opportunity to combine analytics with business problem-solving.

“This rewarding learning experience focused on understanding and strengthening the General Trade channel. It gave me the opportunity to work closely with data, business stakeholders, and on-ground teams, helping me develop a more analytical and structured approach to problem-solving. I gained valuable insights into sales operations and channel management while learning how large organizations drive business impact. I leave the experience with new skills, greater confidence, and a deeper appreciation for continuous learning,” she said.

Bhagyasree V S from NMIMS, highlighted how the internship helped bridge the gap between academic concepts and real-world business execution.

“I got a unique opportunity to translate classroom learning into meaningful business impact. Working on a strategic project helped me develop a stronger understanding of data-driven decision-making, stakeholder management, and business problem-solving. The experience offered valuable exposure to a fast-paced corporate environment while encouraging ownership, collaboration, and continuous learning. I am grateful for the mentorship and insights gained throughout this journey,” she said.

The supportive culture at Samsung left a lasting impression on Krishnanshu Sharma from IIM Lucknow.

“It was a very welcoming opportunity for me. My team and manager were patient and understanding, helping me through tasks whenever I felt stuck and giving me room for taking bold initiatives. I am very grateful for this experience,” he said.

While each intern worked on unique projects across different business functions, a common thread ran through their experiences — trust, ownership, mentorship, collaboration and the freedom to contribute meaningfully from day one.

These experiences reflect the core philosophy that has defined IGNITE over the past decade: empowering young talent to learn by doing, think boldly, and create meaningful impact.

As the programme enters its second decade, the mission remains unchanged — empowering young talent with the opportunities, mentorship and experiences they need to transform potential into impact.

For the Class of 2026, the internship may have come to an end, but their IGNITE journey is only just beginning.

Uttar Pradesh’s young innovators have earned national recognition through Samsung Innovation Campus (SIC), Samsung India’s flagship skilling programme, with Rekha K, a student from the University of Lucknow, emerging as the National Topper in Big Data. Four additional students from Uttar Pradesh were also recognized among the programme’s state-level toppers, showcasing the rise of the young innovators from the region.

Selected from over 20,000 participants trained across India, Rekha was recognized for developing Healtytics, a data-driven framework aimed at strengthening tuberculosis (TB) surveillance and intervention planning in India.

“Working on Healtytics showed me how technology and data can be used to address real-world public health challenges. The experience helped me strengthen my technical skills and gave me the confidence to build solutions with meaningful social impact. All of this would not have been possible without Samsung Innovation Campus,” said Rekha K.

Among the state-level toppers from Uttar Pradesh were Shivam Kumar Singh from the Institute of Engineering and Technology, Deen Dayal Upadhyaya University, Gorakhpur, who developed an IoT-based Smart Home Automation System, and Yasharth Prakash Srivastava, a final-year Electronics and Communication Engineering student, who built an AI and Big Data-powered Movie Recommendation System. Shivam Singh, a BCA student, trained under Coding & Programming, and Mohammed Ansari, an MCA student, enrolled in AI were also recognized for their outstanding performance under the programme.

“Samsung Innovation Campus gave me an opportunity to apply artificial intelligence and Big Data concepts through the development of a Movie Recommendation System designed to deliver personalised content recommendations based on user preferences and viewing behaviour. The programme strengthened my technical, analytical and teamwork skills while providing valuable exposure to industry-oriented innovation,“ said Yasharth Prakash Srivastava.

This year, the students were felicitated at Samsung India’s headquarters in Gurugram by Mr. JB Park, President & CEO, Samsung Southwest Asia. They also had the opportunity to explore Samsung’s innovation ecosystem through visits to Samsung R&D Institute, Noida, Samsung R&D Institute Delhi and Samsung Design Delhi, where they interacted with technology leaders and gained insights into Samsung’s design philosophy, user-centric innovation processes and next-generation product development.

The achievements of these students reflect Uttar Pradesh’s growing focus on fostering innovation, digital skills and technology-led problem solving among youth, highlighting the transformative impact of access to emerging technology education and industry-relevant skilling opportunities.

Shri Yogi Adityanath, Honourable Chief Minister of Uttar Pradesh, had earlier welcomed Samsung Innovation Campus in the state, saying, “Skill development of the youth is a key priority of the Government of Uttar Pradesh. We welcome this initiative by Samsung that will impart employment-oriented future-tech skills to our students. Samsung has been a strong partner of Uttar Pradesh for many years, and this programme will further strengthen our bond.”

Samsung Innovation Campus is part of Samsung’s global citizenship initiative and focuses on providing technology training, project-based learning and industry exposure to young learners. The programme aims to equip students with skills in emerging technologies while encouraging innovation and problem-solving.

For SIC 2025, Samsung India felicitated 30 outstanding students from across the country under the Samsung Innovation Campus programme, awarding each topper ₹1 lakh for exceptional performance in the four courses — Artificial Intelligence (AI), Coding & Programming, Internet of Things (IoT) and Big Data.

What if defence personnel stationed in remote locations could carry a lightweight device that instantly purifies drinking water? What if women could discreetly trigger an SOS alert through a wearable ring during emergencies? What if healthy snacks were designed specifically to support women managing PCOD?

These are among the innovative ideas emerging from Samsung Solve for Tomorrow Design Thinking Workshops being conducted across Delhi NCR as part of Samsung’s flagship innovation and education programme.

Samsung Solve for Tomorrow is Samsung India’s flagship innovation programme designed to empower the country’s next generation of innovators to build technology-driven solutions for real-world challenges. Open to young people aged 14-22 years, it encourages participants to identify societal problems and develop solutions across themes such as AI, health and education, environmental sustainability, and sport and tech.

At Delhi Pharmaceutical Sciences and Research University (DPSRU), students drew inspiration from challenges faced by communities around them. Their ideas ranged from a portable water purification solution for defence personnel operating in remote areas and nutritious snack options tailored for women with PCOD, to a wearable safety accessory capable of sending emergency alerts and child-friendly, non-toxic makeup products designed specifically for young users.

“The workshop helped us understand that innovation starts with identifying real problems faced by people around us. It gave us a structured approach to develop ideas that can make a meaningful difference,” said Gauri Sharma, a B.Pharma student at Delhi Pharmaceutical Sciences and Research University (DPSRU).

Students at Amity International School also explored how empathy, creativity and problem-solving can come together to address societal challenges and improve everyday lives.

“The Design Thinking process encouraged us to look at problems differently and think about practical solutions that can positively impact communities. It showed us how ideas can be developed into solutions that address real-world challenges,” said Sudarsh Kothari, a student at Amity International School.

As part of the 2026 edition, Samsung has significantly expanded the programme’s scale, with Design Thinking Workshops being conducted across 100 cities nationwide. The programme will culminate with the top four winning teams receiving incubation grants worth INR 2 crore at IIT Delhi, enabling them to further develop and scale their innovations. In addition, participants will benefit from mentorship, training, prototyping support and exposure to India’s innovation ecosystem.

By bringing Design Thinking directly into classrooms and campuses, Samsung Solve for Tomorrow continues to inspire young Indians to transform bold ideas into meaningful solutions for their communities and beyond.

Applications remain open until July 3, 2026, for students aged 14 to 22 ready to turn their insights into impactful realities. https://www.samsung.com/in/solvefortomorrow

Through Samsung Solve for Tomorrow, Samsung’s flagship CSR programme, young innovators across India are transforming ideas into impactful solutions that address environmental sustainability, waste management, resource conservation and public health. Their innovations demonstrate how technology can become a powerful force for positive change.

Among these inspiring changemakers is Team Udaan, winners of Samsung Solve for Tomorrow 2022. Comprising Prisha Dubey, Anupriya Nayak and Vanalika Konwar, the team developed eco-friendly, affordable and washable sanitary pads made from shredded sugarcane bagasse, an agricultural byproduct often discarded as waste.

Team Udaan

By converting agricultural residue into a sustainable menstrual hygiene solution, Team Udaan addressed two critical challenges simultaneously reducing environmental waste and improving access to affordable menstrual products for women, particularly in underserved communities.

A year later, another group of young innovators brought environmental technology to India’s coastlines. Aditi Japariya, Harshil Mistry and Vaibhav Gupta from NIT Surat developed ‘Sweep’, an automated beach-cleaning robot that can detect, identify and segregate waste based on recyclability.

Designed to operate autonomously across difficult terrain, Sweep aims to improve the efficiency of beach-cleaning operations while helping protect marine ecosystems from the growing threat of plastic and other waste materials.

Team Sweep

The spirit of innovation continued in Samsung Solve for Tomorrow 2025, where three Class 12 students from Ludhiana, developed ‘Prithvi Rakshak’—a smart vermicomposting system that transforms organic waste into valuable resources.

Created by Abhishek Dhanda, Prabhkirat Singh and Rachita Chandok, the solution uses sensors, modular compartments and intelligent controls to reduce composting time from nearly 90 days to around 30 days. The system produces nutrient-rich vermicompost, organic liquid fertilizer and compost sticks, making sustainable waste management practical for homes, farms and urban communities alike. “Our biggest learning was that empathy can be a design tool,” says Rachita Chandok.

Team Prithvi Rakshak

Beyond waste management, Samsung Solve for Tomorrow has also supported innovations focused on one of humanity’s most essential resources—clean water. Teams such as Eco Tech Innovator and METAL developed solutions aimed at improving access to safe drinking water and removing arsenic contamination from groundwater, earning incubation support to further advance their technologies.

Together, these innovators represent the core philosophy of Samsung Solve for Tomorrow: empowering young people to solve real-world problems through technology and entrepreneurship.

The programme continues to provide mentorship, incubation support and access to experts, enabling promising ideas to evolve into scalable solutions with the potential to create meaningful social and environmental impact.

As we mark World Environment Day, the journeys of these young innovators serve as a reminder that the solutions to some of our biggest environmental challenges may already be taking shape in classrooms, colleges and communities across India.

At Samsung, we remain committed to nurturing the next generation of changemakers whose ideas can help build a cleaner, healthier and more sustainable future for all.

As Samsung marks 30 years in India, Samsung Solve for Tomorrow reflects a long-term commitment to empowering young people to become problem-solvers, innovators and entrepreneurs.

Building on four successful seasons, Samsung has now opened applications for Samsung Solve for Tomorrow 2026.

Young innovators aged 14-22 can apply across four themes: AI Living for India, Health and Education, Environmental Sustainability, and Sport and Tech.

Samsung Innovation Campus toppers with [L-R] Shubham Mukherjee, Head Corporate Communication and Corporate Citizenship, Samsung Southwest Asia, JB Park, President & CEO, Samsung Southwest Asia and SP Chun, Corporate Vice President, Samsung Southwest Asia

Samsung India felicitated 30 outstanding students from across the country under the Samsung Innovation Campus (SIC) programme, awarding each topper ₹1 lakh for exceptional performance in each of the four courses­ — Artificial Intelligence (AI), Coding & Programming, Internet of Things (IoT) and Big Data.

The awardees included four national toppers, along with 26 state-level toppers and one social media champion, selected from 20,000 students trained through Samsung Innovation Campus, the company’s flagship CSR programme. The students selected from the 2025 cohort represent 10 states, reflecting the growing spread of technology talent beyond India’s traditional innovation hubs

The toppers were felicitated at Samsung India’s headquarters in Gurugram in the presence of JB Park, President and CEO, Samsung Southwest Asia. “When I look at all of you, I do not just see students. I see future engineers, creators, entrepreneurs, researchers and perhaps future CEOs. AI, coding and data are no longer skills of tomorrow; they are skills of today. Innovation requires curiosity, resilience and the courage to learn from failure. Keep learning, keep adapting and keep moving forward,” said JB Park, President and CEO, Samsung Southwest Asia, at the event.

Aligned with the Government of India’s Skill India and Digital India missions, Samsung Innovation Campus is Samsung’s flagship CSR initiative focused on building future-ready technology skills among the youth. As a partner in India’s growth story, Samsung continues to invest in talent, strengthen local ecosystems, and work closely with education and skilling institutions to create a digitally empowered and innovation-led Aatmanirbhar Bharat.

The stories behind the toppers reflected how technology education can unlock new possibilities.

Aishwarya Sanjay from Karnataka, pursuing a Master’s degree in Agricultural Extension Education, used her learning from the programme to develop an AI-driven model aimed at improving market access for farmers through community-supported agriculture.

Shivam Singh from Uttar Pradesh explored IoT, cybersecurity and automation technologies through the programme, building projects ranging from home automation systems to cybersecurity models, experiences that helped him secure an internship with National Institute of Electronics & Information Technology, Ministry of Electronics & Information Technology, Government of India.

Similarly, Dev Uppal from Delhi and Vanshika Raghav from Haryana credited Samsung Innovation Campus with helping them apply classroom learning to real-world challenges while strengthening their confidence, analytical thinking and technical capabilities.

Besides the award ceremony at the Samsung Head Office, the students also had the opportunity to explore Samsung’s innovation ecosystem through visits to Samsung R&D Institute Noida, Samsung R&D Institute Delhi and Samsung Design Delhi. They interacted with technology leaders to understand how the skills gained through Samsung Innovation Campus can be applied to solve real-world challenges. They also gained insights into Samsung’s design philosophy, user-centric innovation processes, and next-generation product development.
  

Through structured training in AI, Coding & Programming, IoT and Big Data, the programme equips students with industry-relevant skills while fostering innovation, critical thinking and digital leadership. As India accelerates its digital transformation, Samsung Innovation Campus continues to create pathways for young talent to access technology education, mentorship and opportunities, helping build the next generation of innovators and problem-solvers.

The event also included Madhvendra Singh, CEO, Electronics Sector Skills Council of India (ESSCI) and Lt Gen Kulbhushan H Gawas, CEO, Telecom Sector Skill Council (TSSC). SIC is implemented in collaboration with the ESSCI and TSSC, two sector skill councils, responsible for defining industry skill standards, certifications and workforce development under the country’s Skill India ecosystem. 

Samsung Solve for Tomorrow has engaged millions of young innovators worldwide over the past 15 years

Most innovation competitions end when the awards are handed out. For many participants of Samsung Solve for Tomorrow, that is where the real journey begins.

Across four seasons of the programme in India, Samsung Solve for Tomorrow has evolved beyond a competition into an innovation ecosystem that continues to support young innovators through mentorship, incubation, research access and industry connections. The result is a growing network of young changemakers who are not only building solutions to real-world challenges but also taking them beyond prototypes and into communities.

At the heart of this journey is a simple belief: innovation can emerge from anywhere.

For Syed from Golaghat and Muqaddir from rural Assam, Samsung Solve for Tomorrow became the first platform that transformed ideas into reality.

“Even to build a prototype, no organisation was giving me a lab,” recalls Syed. “After applying to Samsung Solve for Tomorrow, by the end of the programme, we had a working prototype.”

What began as an effort to address water quality challenges has since evolved into six deployed pilot units, a collaboration with Mumbai-based Vasudeva Innovations on wastewater treatment solutions, and ongoing discussions with investors for pre-seed funding.

Muqaddir’s journey was equally rooted in solving a local challenge. Witnessing the impact of rising temperatures on tea garden workers, he developed a wearable cooling solution designed to reduce heat stress and improve worker well-being. His work has since earned recognition at national and international platforms, including the Global Student Entrepreneur Awards.

Yet both innovators point to something beyond funding or recognition.

“The mentors I met through Samsung Solve for Tomorrow are still guiding me today,” says Muqaddir. “The programme taught me that where you come from does not define what you can achieve.”

Hundreds of kilometres away in Punjab, another innovation journey was taking shape.

Abhishek Dhanda and his co-founder began developing a vermicomposting machine while still in Class 10. Their idea emerged from a challenge deeply familiar to communities across Punjab’s Malwa region: managing agricultural waste while restoring soil health after years of intensive farming.

Today, their venture, Prithvi Rakshak, is progressing through commercial prototyping under incubation at FITT, IIT Delhi, moving steadily towards real-world deployment.

For Aditi and her team in Gujarat, the inspiration came from polluted shorelines.

Concerned by growing marine waste, the team developed Sweep, a beach-cleaning robot designed to automate waste collection along coastlines. What began as a student project has since received recognition from the Government of Gujarat and is now advancing with AI-powered capabilities and potential manufacturing partnerships.

Perhaps one of the most remarkable examples of long-term impact is Anupriya’s journey.

At just 16 years old, she entered Samsung Solve for Tomorrow with an idea to create sustainable menstrual products using agricultural waste. The concept was designed to make menstrual hygiene products more affordable, accessible and environmentally sustainable for underserved communities.

Today, that idea has evolved into a direct-to-consumer venture while also supporting rural health resource centres in some of India’s most remote regions.

Her work has expanded even further. In collaboration with researchers at IIT Delhi, she is now developing a patented diagnostic technology that uses menstrual blood to identify early markers of conditions including endometriosis, hepatitis, ovarian cancer and cervical cancer.

“It is because of long-term support programmes like Solve for Tomorrow that we are able to build innovations that create meaningful change,” she says.

These stories represent a broader shift in how innovation is being nurtured in India.

Launched globally in 2010 and now active across 68 countries, Samsung Solve for Tomorrow has engaged millions of young innovators worldwide over the past 15 years. In India, the programme has steadily built partnerships with Startup India under DPIIT, MeitY Startup Hub and Atal Innovation Mission, creating pathways that help young innovators access mentorship, incubation and industry networks.

The impact is visible in communities across the country—from clean water solutions and sustainable healthcare innovations to environmental technologies and AI-powered systems.

As Samsung marks 30 years in India, Samsung Solve for Tomorrow reflects a long-term commitment to empowering young people to become problem-solvers, innovators and entrepreneurs.

Building on four successful seasons, Samsung has now opened applications for Samsung Solve for Tomorrow 2026.

Young innovators aged 14-22 can apply across four themes: AI Living for India, Health and Education, Environmental Sustainability, and Sport and Tech.

As part of Samsung Solve for Tomorrow, Samsung has introduced a Design Thinking Toolkit aimed at helping young innovators transform ideas into impactful real-world solutions.

The toolkit is designed to guide students through the fundamentals of design thinking — a problem-solving approach that encourages participants to deeply understand real-world challenges, empathize with users, brainstorm innovative ideas, build solutions and refine them through continuous feedback.

For students applying to Samsung Solve for Tomorrow, the toolkit serves as a practical resource to strengthen both their applications and overall approach to innovation. It helps participants identify meaningful community problems, think critically about user needs, structure their ideas more effectively and develop solution-oriented mindsets.

The toolkit also introduces participants to key concepts such as empathy mapping, problem identification, ideation, prototyping and storytelling — essential skills for young innovators looking to create scalable and human-centric solutions.

By making the Design Thinking Toolkit accessible to all applicants, Samsung aims to democratize innovation and empower more young people across India to become changemakers in their communities.

Students can download the Samsung Solve for Tomorrow Design Thinking Toolkit here: [Click here to download]

Samsung Solve for Tomorrow applicants from all over the country cheer during a bootcamp at IIT Delhi

At Samsung Solve for Tomorrow, innovation begins with empathy — a deep understanding of challenges faced by people around us. Across four seasons of the programme, young innovators from Tamil Nadu have demonstrated how technology, when combined with purpose, can create meaningful social impact. Over the last four years, more than 5,000 students from Tamil Nadu have engaged with the programme, reflecting the growing spirit of innovation and problem-solving among the state’s youth.

From improving accessibility for persons with disabilities to enabling children with autism to learn through play, these young changemakers are transforming ideas into solutions that have the potential to improve lives and communities.

Through mentorship, design thinking workshops, and access to an innovation ecosystem, Samsung Solve for Tomorrow has enabled students to move beyond ideation and develop prototypes that address real-world challenges. The journeys of innovators from Tamil Nadu show how the right guidance and encouragement can help young minds turn curiosity into meaningful action.

One such example is Team TouchPad from Chennai, comprising Malathi M, C Ganesh Ram, and Vishwa Kumaresh. Inspired by the everyday challenges faced by visually impaired individuals in accessing digital content, the team is developing a tactile display pad that converts images and text into Braille in real time. Using an electromagnet-based mechanism supported by machine learning, the device enables users to interpret written material through touch.

Team TouchPad from Chennai, comprising C Ganesh Ram, Malathi M and Vishwa Kumaresh

“We wanted to create something that gives visually impaired individuals greater independence in their daily lives. Access to information should never be a barrier,” said the team members. “Solve for Tomorrow gave us the confidence to think bigger and build a solution that can create real social impact.”

Designed to be cost-effective, portable and user-friendly, the tactile display pad aims to seamlessly integrate into daily life. The team also envisions a mobile application that can capture images of printed text and instantly convert them into Braille patterns, enabling visually impaired individuals to independently access information.

Accessibility and inclusion are also at the heart of innovations emerging from Team Sports4Autism from Chennai, which is developing a hybrid application that gamifies therapy for children with autism through sports-based engagement.

“Children learn best when they enjoy the process. We wanted to make therapy more interactive and motivating, while also helping parents track progress in a simple way,” said the team.

Similarly, Team Unity from Coimbatore is exploring multiple solutions that leverage technology to make participation more inclusive. Their ideas include gamified therapy tools for autistic children, platforms that help discover hidden sporting talent, and voice-enabled chess applications for visually impaired individuals.

Ramya M, Samyuktha S and Rubika Nataraj from team Unity won the competition in 2025

“Our focus has always been on creating opportunities for people who are often left out due to accessibility barriers. Technology can truly become an equaliser when designed with empathy,” said the team members.

“Over the years, young innovators from Tamil Nadu have developed meaningful solutions for real community challenges, reflecting the state’s deep-rooted culture of education, engineering and problem-solving. As Samsung celebrates 30 years in India, programmes such as Solve for Tomorrow reflect our continued commitment to contributing to Tamil Nadu’s larger innovation pipeline by supporting students and young changemakers with the exposure, mentorship and incubation needed to help move promising ideas beyond the drawing-board and into the real world,” said Shubham Mukherjee, Head of CSR and Corporate Communications, Samsung Southwest Asia.

Addressing healthcare accessibility through innovation, Team Wiremasters from Coimbatore has worked on a device that supports therapeutic movement for individuals living with muscular dystrophy. The solution seeks to assist patients in performing essential physical exercises that help maintain mobility and muscle function.

“We realised that many patients struggle with access to regular therapeutic support. Our idea is focused on making rehabilitation assistance more accessible and affordable for families,” the team said.

Healthcare inclusion is also central to the work of Team BC Labs from Madurai, founded by identical twins Raman R and Lakshmanan R. Their innovation focuses on a non-surgical adhesive hearing device designed as a safer and more affordable alternative to traditional hearing implant procedures.

The identical twins from Tamil Nadu – Raman R and Lakshmanan R – developed a non-surgical adhesive hearing device that is cheaper than traditional hearing aid implants.

“We wanted to develop a solution that removes fear and complexity from hearing treatment, especially for children and families who may not have access to expensive procedures,” said Raman and Lakshmanan. “If technology can improve confidence and communication for even one child, it can change an entire future.”

Together, these innovators represent a growing community of young problem-solvers from Tamil Nadu who are using technology to address real societal challenges. Their ideas reflect a strong commitment to inclusion, accessibility, and equal opportunity — demonstrating how innovation can create meaningful change when rooted in empathy.

Through initiatives like Solve for Tomorrow, Samsung continues to nurture young talent by providing structured mentorship, exposure to industry experts, and platforms that enable ideas to evolve into real-world solutions. The programme encourages participants to think critically about societal challenges and develop technology-led approaches that can create lasting impact.

From accessibility tools that enable independent living to therapy solutions that encourage participation and confidence, these innovations reflect how young minds from Tamil Nadu are building a more inclusive and equitable future.

As these ideas continue to evolve, they carry with them the aspirations of young innovators who dared to imagine a better tomorrow — and found the support to bring those ideas to life.

Building on the momentum of the past four seasons, Samsung has now launched the fifth edition of Solve for Tomorrow in India. Samsung Solve for Tomorrow 2026 invites Gen Z innovators aged 14–22 to develop technology-driven solutions that address pressing societal challenges across four themes — AI Living, Health & Education, Environmental Sustainability, and Sport & Tech. Applications for the programme are open from May 7 to July 3, 2026.

Through Solve for Tomorrow, Samsung continues to nurture a new generation of socially conscious innovators who are leveraging technology not just to imagine a better future, but to actively build it.

Apply here: Samsung Solve for Tomorrow 2026 Application

Samsung, India’s largest consumer electronics brand, marks 30 years of its customer service journey in India, tracing its evolution from a small service operation in Delhi in the mid-1990s to one of the country’s largest and most digitally-connected customer care ecosystems.

When Service Was Still Analog

The story of Samsung’s customer service evolution closely mirrors India’s own technological transformation — from an era of handwritten complaint registers, pagers and physical service visits to AI-powered diagnostics, connected appliances and predictive care ecosystems.

When Samsung opened its first service centre in India in March 1996, the country looked very different. Phones and internet were rare and customer requests were manually recorded in registers resting on crowded office desks.

“Back then, customer care was deeply personal in the most literal sense. Customers often walked directly into service centres because telephones were not common in homes. Service requests were manually entered into registers, and engineers travelled across cities carrying logbooks, paper slips and toolkits,” said Rajiv Gupta, Director, Service Operations, Samsung India.

By December 1996, Samsung had already expanded to 21 service centres across India. In 1997, engineers began using pagers to receive customer alerts — a small but important technological leap at the time.

Building the Infrastructure of Trust

As India’s consumer technology market rapidly expanded, Samsung continued scaling its customer support ecosystem. The late 1990s saw the growth of franchise service centres across the country, while 2003 marked another major milestone with the launch of Samsung’s first in-house call centre at Nehru Place in Delhi and the introduction of a toll-free customer support number.

Over the next two decades, Samsung steadily transformed customer service from a reactive support function into an integrated, technology-driven customer experience ecosystem.

Today, Samsung operates one of India’s largest customer service infrastructures with over 3,000 service touchpoints, 12,500+ trained engineers and 16 strategically located parts warehouses across the country.

“What truly defines Samsung’s customer service journey is how closely it has evolved alongside the lives of Indian consumers,” said Sunil Cutinha, Head, Customer Satisfaction, Samsung India.

“For us, customer service is not just a support function — it is a core part of the Samsung experience. Over the years, we have built a service ecosystem that combines scale, innovation and empathy. Whether through our extensive service network, contactless offerings like pick-up and drop, or next-generation service centres, our focus remains on delivering fast, transparent and reliable service that customers can trust every day,” he added.

Predictive Care

Samsung’s service ecosystem today extends far beyond physical service centres into AI-enabled proactive and connected care experiences.

Through SmartThings-enabled Proactive Care powered by Home Appliances Remote Management (HRM), Samsung appliances can proactively detect performance issues and notify customers even before disruptions occur. Refrigerators can alert users if cooling efficiency drops unexpectedly, while air conditioners can proactively communicate maintenance requirements.

Customers today can access 24×7 support through toll-free helplines, WhatsApp assistance, remote diagnostics and online appointment booking platforms. Samsung’s voice support services are available in 10 Indian languages, helping make customer support more accessible across regions.

The company has also strengthened digital-first support offerings such as Pick and Drop service for smartphones and the Digital Service Center platform, which provides self-help videos, troubleshooting support and transparent pricing information.

AI-driven customer support technologies — including intelligent co-pilots, speech-to-text systems and sentiment analysis tools — are additionally helping service teams respond faster and more empathetically to customer concerns.

Relationships that Last Forever

“Samsung has been a part of my life for three decades now. Our first television was a Samsung, and later the first smartphone I bought for my son was a Galaxy device. What has remained constant over the years is the trust and reliability associated with the brand,” said Sanjeev Gupta, a long-time Samsung customer from Ludhiana, Punjab.

Over the years, Samsung has also nurtured an ecosystem of service professionals through four training academies and its long-term skilling initiative, Dost Service. Through its partnerships with 22 ITIs, Samsung Dost Service has trained over 14,500 service engineers across India.

Extending Care into Sustainability

Samsung is also integrating sustainability into its customer care ecosystem through initiatives such as Care for Clean India, which promotes responsible e-waste disposal and recycling through authorized recyclers.

From Service Centres to Connected Care

As Samsung marks 30 years in India, its customer service journey reflects more than the evolution of technology. It reflects the evolution of care itself — from handwritten registers and pagers to AI-powered connected homes and predictive support, while continuing to place customer trust at the centre of innovation.

Samsung Solve for Tomorrow 2026 is inviting India’s young innovators to turn bold ideas into meaningful solutions for society. This year, the programme focuses on four future-forward themes that encourage participants to use technology and innovation to solve some of the country’s most pressing challenges.

AI Living for India

Participants are encouraged to leverage Artificial Intelligence (AI) to create solutions that can improve everyday lives and strengthen communities. From enhancing public safety and accessibility to enabling faster disaster response systems and inclusive innovation, this theme focuses on using AI for meaningful social impact in India.

Health and Education

This theme calls for ideas that make healthcare and education more affordable, accessible, and impactful. Participants can explore technology-led solutions that improve learning outcomes, expand access across diverse communities, support preventive healthcare, and help build a healthier and more informed society.

Sport & Tech

At the intersection of sports and technology lies an opportunity to inspire healthier lifestyles and greater inclusion. This theme encourages innovators to develop solutions that enhance sports performance, improve accessibility in sports, and promote physical activity and well-being through technology.

Environmental Sustainability

Young changemakers can also focus on building sustainable solutions for a greener future. The theme encourages ideas around climate action, waste reduction, resource efficiency, and environmental conservation using innovative technologies that can drive long-term positive impact.

Through these themes, Samsung Solve for Tomorrow 2026 aims to empower the next generation of innovators to create solutions that are meaningful, scalable, and capable of transforming lives across India.