Not only has the refrigerator’s touchscreen size been enhanced, the new, upgraded Family Hub now also offers even more services for your convenience as well as your entertainment. Check in on the status of your smart home, catch up on the news while dinner is cooking, customize your touchscreen with your favorite photos and even re-order pantry items, all right from the Family Hub screen.

Take a look at the infographic below to learn more about some of the new experiences you are set to have with the Bespoke 4-Door Flex With Family Hub+ and its enhanced screen.

In this day and age of modern living, the ability to control your home appliances from your smartphone is a blessing. Pioneering meaningful innovations, Samsung had introduced the Family Hub Refrigerator to cater to the evolving needs of its customers. Combined with the SmartThings app, the refrigerator grants effortless control through a smartphone and takes connected living to a whole new level.

First, let us have a look at the benefits of connecting your Samsung Family Hub refrigerator with the SmartThings app:

• You will receive updates and notifications from your refrigerator directly on your smartphone
• You can look at what’s inside the refrigerator
• You can control key functions of your refrigerator from your smartphone using the app

Now let us have a look at how you can connect your Samsung Family Hub refrigerator to the SmartThings app:

1. First, open the SmartThings app on your smartphone and tap on the ‘+’ icon
2. Tap on ‘Device’ and select ‘Refrigerator’, select ‘Samsung’ and then select ‘Family Hub’
3. Tap on ‘Start’ and select a ‘Location’ and ‘Room’. Tap on ‘Next’
4. On the Family Hub refrigerator, swipe down and tap on ‘Settings’
5. Tap on ‘Connections’ and then on ‘Easy Connection’. Tap ‘Connect’. Wait while it is establishing the connection
6. Enter the PIN displayed on your refrigerator in your smartphone

Note:

• The Family Hub refrigerator and your smartphone need to be on the same Wi-Fi network
• The SmartThings application works for other brands of Android and iOS smartphones similarly

So, get ready to remotely control the key functions of the refrigerator, view what’s inside and do much more with the SmartThings app.

Samsung Electronics is leading the change by strengthening the intelligent function of its 2018 QLED TVs with artificial intelligence (AI) and the Internet of Things (IoT). This year’s QLED TVs have dramatically simplified the consumer process for utilizing their TV, from the first set-up to connection with other devices. What’s more, the TVs are now able to share content with, and control, connected devices. These are the result of Samsung’s efforts to innovate the user experience based on the company’s understanding of consumer usage and by incorporating the intelligent assistant Bixby and the SmartThings IoT platform.

Effortless Set-up

The first step, of course, is to get the system set up – by taking just a few simple steps. When setting up for the first time, the TV will automatically connect to a user’s Samsung smartphone, or any mobile device with the SmartThings app installed, and take the user to the set-up step. The network information on the user’s smartphone will be shared, instantly connecting the TV to the Wi-Fi network it is connected to. If the user’s mobile is already linked to a Samsung Account, that information will also be shared with the TV.

Users can also select their apps of choice from their smartphones to enjoy them on Smart TV, and their favorites can also be added to the launcher for easy access. Once set up is complete, users won’t have to worry about it again. Unlike in the past where users had to sign in to each app on the TV, the Effortless Login feature will share and store the login information from a users’ mobile in the 2nd half of this year. The QLED TV allows users to instantly access their favorite social networking or music streaming apps.

IoT Devices Connected by a Single App

According to a survey by business solution provider CSG, 9 out of 10 consumers already own IoT devices, and half of consumers expect IoT to make tasks easier around the home. But, the process of connecting the TV to the peripherals tends to be a hassle for many. The 2018 QLED TV has tackled such challenges once and for all with ‘SmartThings,’ an integrated IoT platform that’s available now.

Users can run the SmartThings app on their smartphone and click ‘Add Device’ to automatically find all the IoT devices in the house that users can connect to. When turned on, SmartThings detects IoT devices at home ranging from traditional home appliances like washing machines and air conditioners to baby-cam, lights, doorbell, and locks. Device information in these connected homes can be viewed at a glance on the TV using the SmartThings Dashboard. The TV immediately becomes the control tower of the living room. Users can, for example, operate the air conditioner after checking the home temperature. Or check the remaining laundry time on the washing machine. Users can also choose to charge or run the PowerBot robot cleaner, and take a look at what ingredients are in the Family Hub refrigerator.

New Family Messenger in the Living Room

TV has made it easier than ever to review the pictures and videos taken on a smartphone through the Gallery app. Photos and video clips can be uploaded on Samsung Cloud which is connected to the user’s Samsung account, ready to be viewed on a big screen. When you take a picture on your mobile while you are traveling, you can immediately share your memories with your family as soon as a notification is uploaded to the TV. The Gallery app enables users to share the same content on the family hub.

The QLED TV will play the role of a special mediator in the living room to help family members communicate easily on a deeper level.

No More Multiple Remote Controls. Just Speak to Bixby.

The QLED TV has been equipped with ‘One Remote Control’ function which can control various peripherals with one remote control. In particular, this year, it supports not only game consoles, OTT (Over the Top) boxes and speakers, but also audio products connected with optical cables.

Bixby Voice also helps make navigating the QLED TV easier. By pressing and holding the remote control voice recognition button, it is possible to search content as well as set up a TV without having to operate it several times. It is a strength that users can find various VOD (Video on Demand) contents such as Amazon, Hulu, and HBO as well as the contents of the set-top box. Users can also get additional information like the soundtrack while watching TV. For example, say “What is this song” to find out what music is playing in the background.

Also, devices connected on SmartThings are voice-controlled. With Bixby, users can have a home IoT experience where everything flows smoothly.

“This year’s smart features of QLED TV have made it easier for users to enjoy the TV experience more conveniently.” said Heeman Lee, Vice President of Samsung Electronics’ Visual Display Business. “We will realize home IoT that changes the lifestyle by various connected devices communicating organically.”

^* The SmartThings app is supported on Android 7.0 and above and iOS 10 and above (On Galaxy smartphones, the SmartThings app is available from Android 6.0 and above)

^**Specific features and availability may vary by region and market

The potential of artificial intelligence (AI) is exciting and vast, with researchers just starting to understand all the potential applications. However, one solution which users can tap into now, to experience how AI can make their lives more convenient and easier, is Samsung Electronics’ HomeCare Wizard. The unique AI-based service solution, available on Samsung’s 2018 smart home appliances, essentially enables devices to diagnose themselves for not only system errors, but to enhance efficiency and to help users use their appliances better.

To provide an example of how HomeCare Wizard works, just imagine if a refrigerator starts to provide less cooling than usual. HomeCare Wizard will immediately detect and provide an alert that something is off, as well as diagnose the cause of the problem without requiring the visit of a technician. Through analysis of usage patterns, HomeCare Wizard will also help users better maintain and utilize their appliances, like reminding them when it’s time to clean the washing machine tub or providing tips to ensure the best energy efficiency.

Let’s take a closer look at HomeCare Wizard and the intelligent benefits it is set to provide.

What is it?

HomeCare Wizard made its debut with the recent launch of Samsung’s QuickDrive washing machines, and utilizes AI learning to offer users benefits that go above and beyond the scope of similar diagnostic services. Whereas similar services’ diagnoses are typically limited to cut-and-dry system errors, HomeCare Wizard’s advanced algorithm also alerts users of less obvious factors that may be affecting their device’s efficiency, in particular non-system related errors. For instance, if the air conditioner’s breeze isn’t quite cool enough due to something like a contaminated filter, which a user can easily clean on his or her own, HomeCare Wizard can quickly diagnose such issues.

Therein lies another of the solution’s key benefits. If HomeCare Wizard determines that a particular issue does not require a service professional to be dispatched to a user’s home, it will provide simple instructions to help users solve the problem by themselves. This reduces the need for users to schedule such visits, and helps them find the solutions they need faster.

Identifying and explaining an issue’s exact source can also be difficult at times and in such cases a user will need to call a Samsung service center to get to the bottom of the problem. As HomeCare Wizard sends the device’s diagnostic data directly to the service center, the service center will be fully aware of the nature of the problem before the call is even made.

Why is it So Compelling?

More often than not, when appliances don’t behave the way users are supposed to and it is difficult to figure out why, the result is hours spent scouring the web or contacting a service center for answers. In other instances, users are forced to wait for a technician to visit their home. The promise of HomeCare Wizard, through AI, is the potential to change this paradigm as smart devices and appliances essentially diagnose, and even give solutions, themselves.

HomeCare Wizard’s technology also has the added benefit of making it easy for users to monitor energy use and usage patterns, and utilize their devices more efficiently. Users have the option to receive regular usage reports through the mobile app, which in addition to offering 24-hour troubleshooting and diagnostics, will provide customized tips based on users’ usage patterns to help them get more out of a particular appliance. This means that, for example, a washing machine with HomeCare Wizard can determine which laundry cycles are used most frequently, notify users of how often they’re doing laundry, and present them with the option to save their top three most frequently used cycles as ‘favorites’.

How Does it Work?

To provide such deep-level analysis, HomeCare Wizard compares a device’s previous operation alongside its current status in order to diagnose recurring problems.  Through the constant study and improvement of algorithms by Samsung’s Digital Appliance development team, HomeCare Wizard has been developed to analyze and study changes in sensor data at the industry’s most comprehensive levels, while the appliances are running. The more often users use their devices, the more precisely HomeCare Wizard can suggest solutions.

Where Can I Experience it?

HomeCare Wizard will be available on a wide range of products in Samsung’s 2018 smart appliance lineup, including the company’s latest washing machines, Family Hub refrigerators, air conditioners, cooking appliances, and robot vacuum cleaners.