Samsung, India’s leading consumer electronics brand, today announced the expansion of its Samsung Care+ service to include extended warranty plans for home appliances including Refrigerators, Washing Machines, Air Conditioners, Microwave ovens, and Smart TVs.  Customers can now choose from plans that range from 1-4 years, offering comprehensive protection and convenience, with prices starting as low as INR 2 per day.

The upgraded Samsung Care+ service also introduce industry-first coverage for software updates and screen malfunctions (with no physical damage). This ensures that customers have complete peace of mind, not only for hardware issues but also for software performance and display concerns, making Samsung Care+ the most comprehensive appliance protection programme in the industry.

“We are committed to enhancing the customer experience, elevating home appliances ownership with unique benefits such as software updates and screen malfunction coverage, while expanding availability of Samsung Care+ extended warranty plans across all channels,” said Ghufran Alam, Vice President, Digital Appliances, Samsung India.

Built on the pillars of Expertise, Reach, Reliability, Speed, Smart Service, Protection, and Sustainability, Samsung Care+ provides consumers access to over 13,000 Samsung-certified engineers, 2,500+ service centres, and 100% genuine Samsung parts, guaranteeing timely, high-quality service. Customers will get multi-lingual support in nine languages, while the Samsung app allows customers to track services and receive timely reminders for scheduled maintenance.

Samsung, India’s largest consumer electronics brand, today announced an upgrade in its Samsung Care+ programme, providing consumers added benefits at no additional cost. Under the revamped Samsung Care+ programme, customers can now avail two claims in a year. The two claims in a year are applicable for both screen protection as well as accidental and liquid damage protection plans.

Samsung Care+, the only authorized programme for Galaxy devices, provides 100% coverage without any depreciation, with the added convenience of both walk-in as well as pick-up and drop facility for claim registration.

Samsung Care+ offers customers access to expert technicians who exclusively use Samsung genuine parts, certifying optimal device performance and longevity. Samsung Care+ currently offers four different protection plans tailored to meet the diverse needs of Galaxy device users.

Backed by a country-wide network of service centers, Samsung Care+ plans starts at INR 399 and cater to a range of Galaxy devices including Galaxy smartphones, Galaxy tablets, Galaxy Watch and Galaxy Books.

Additionally, Samsung Care+ provides a hassle-free claim process, requiring zero documentation and ensures absolute data privacy and protection. Customers can also conveniently track the status of their claim or repairs, on-the-go, with a simple tracking process.

Samsung India has launched a consumer contest for all users who are buying Samsung Care+ protection plan with their New Galaxy S24 Series devices.

Buy. Protect. Win! will not just protect your device but also give you a chance to win an e-voucher worth INR 10,000. if you are buying Samsung Care+ plan before 10th Feb 2024.

With Samsung Care+, consumers get access to a talented pool of expert technicians, who use Samsung genuine parts only. Samsung Care+ is backed by Samsung’s country-wide network of service centres.

Samsung Care+ packs are auto activated on purchase and come with a hassle-free claim process, requiring zero documentation. Claims are approved within one business hour and consumers can get free pick up and drop facility for their Galaxy smartphone in select geographies. Consumers can also check their claim/repair status of their Galaxy smartphones on-the-go with a simple tracking mechanism.

Here are the steps to redeem the offer:

1. Protect your new Galaxy S24 Series devices with Samsung Care+

2. Visit Samsung Members app between 14th-16th Feb 2024 and participate in Spin the Wheel Contest

3. Lucky winners stand a chance to get e-store vouchers worth 10K, 5K and 1K

Participate now!

With Samsung Care+, consumers get access to a talented pool of expert technicians, who use Samsung genuine parts only. Samsung Care+ is backed by Samsung’s country-wide network of service centres.

Samsung Care+ packs are auto activated on purchase and come with a hassle-free claim process, requiring zero documentation. Claims are approved within one business hour and consumers can get free pick up and drop facility for their Galaxy smartphone in select geographies. Consumers can also check their claim/repair status of their Galaxy smartphones on-the-go with a simple tracking mechanism.

Find a demo here:

Enjoy peace of mind with Samsung Care+, a wide-ranging device care plan for your new Galaxy Smartphone, Tablet or Smartwatch.

You’ll stay protected beyond the standard warranty, with coverage for all accidental damage for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

Find more here: Samsung Care+

Launched as a pilot program in India in March 2020, Samsung Care+ enabled by Servify’s Device Lifecycle Management platform, has got off to a great start, with more than 100,000 consumers enrolling for the service despite lockdowns that affected the markets between March and June.

“At Samsung, consumers are at the core of everything we do. With Samsung Care+, we are offering complete peace of mind to a wide-range of consumers looking to buy a new Galaxy smartphone. Samsung Care+ not only keeps you protected beyond the standard warranty, but also covers for all accidental damage for up to two years,” said Pramod Mundra, Senior Director, Mobile Business, Samsung India.

“We are honoured to partner with Samsung in bringing Samsung Care+ into India. The deep integration between Samsung and Servify’s platform made it possible to deliver a unified and digital experience across different channels, be it offline or online; and during purchase or claims – always keeping consumer at the centre,” Servify’s Founder Sreevathsa Prabhakar added.

Samsung has designed four custom packs to give a wide array of choices to customers looking to buy Samsung Care+ plans for their Galaxy smartphones.

• Extended Warranty: Covers technical and mechanical failure for one year beyond the warranty period.
• Screen Protection: Covers front screen damage for one year from the plan purchase date.
• Accidental Damage & Liquid Damage (ADLD): Covers accidental front and back screen damage and liquid damage for one year.
• Comprehensive Protection: Covers accidental physical and liquid damage (including screen) and technical or mechanical failure for two years.

With Samsung Care+, consumers get access to a talented pool of expert technicians, who use Samsung genuine parts only. Samsung Care+ is backed by Samsung’s country-wide network of over 1100 service centres.

Samsung Care+ packs are auto activated on purchase and come with a hassle-free claim process, requiring zero documentation. Claims are approved within one business hour and consumers can get free pick up and drop facility for their Galaxy smartphone in select geographies. Consumers can also check their claim/repair status of their Galaxy smartphones on-the-go with a simple tracking mechanism.

The price of Samsung Care+ packs depends on the Galaxy smartphone the customer is looking to purchase. Customers can buy Samsung Care+ packs with their new Galaxy smartphone or within 30 days of purchase of their Galaxy smartphone at Samsung Experience Stores, Smart Cafes, select Multi Brand Outlets, Samsung.com Samsung Care+ Online store and the My Galaxy App. Customers can also opt for easy financing options using Samsung Finance+.