For decades, care has been reactive, addressing problems only after they arise. Samsung aims to change that by embedding AI across its product ecosystem to support safety, health and security. The goal is to shift care from response to anticipation — an approach Samsung calls Intelligent Care.

Samsung Newsroom visited the final area of the exhibition to see how Galaxy devices serve as the hub for healthier, safer everyday living.

▲ View of the Care Companion zone

Upon entering, visitors encountered the futuristic Galaxy Z TriFold showcased on a Transparent Micro LED display.

▲ Galaxy Z TriFold

 

▲ Visitors interact with Galaxy Z TriFold.

Personalized Health Management: Optimizing Daily Routines

In the Self Care – Good Sleep section, visitors learned how wearables such as Galaxy Watch and Galaxy Ring track sleep conditions while working in concert with lighting and connected home appliances including the Bespoke AI WindFree Pro air conditioner and Infinite AI Air Purifier. Without user input, the connected home automatically optimizes temperature and airflow to support a more comfortable sleep environment.

▲ Galaxy devices connect with TVs and home appliances to create optimal sleep conditions.

 

▲ Tristen Menzies

“I love being able to take AI out of my pocket and use it right away,” said Tristen Menzies, a digital content creator from Guam. “What I appreciate about Samsung is that it creates AI that complements your life, rather than interferes. I think that’s the direction we should be heading.”

Family Health Care: Supporting Everyone From Older Adults to Pets

Early Detection and Prevention of Cognitive Health

Healthcare is expanding beyond individual management to encompass every member of the family. Samsung introduced features designed to help detect dementia early in older adults at the Family Care – Brain Health section. By analyzing lifestyle patterns through mobile and wearable devices, the system can identify early signs of cognitive decline and send alerts to designated caregivers, enabling timely intervention.

More important, however, is preventing cognitive decline before it occurs. To that end, Samsung analyzes a wide range of everyday indicators—including speech, typing, walking, sleep and gait—to detect subtle changes in cognitive function. The system also recommends brain-training programs to help older adults reduce concerns about cognitive decline and maintain healthier, more independent lives.

▲ Demonstration of Samsung Health’s cognitive decline detection feature

AI-Enabled Pet Health Monitoring

Samsung’s AI extends to pets as well. The SmartThings Pet Care service helps identify common health conditions such as dental disease, patellar luxation, and cataracts. Using AI, SmartThings Pet Care analyzes photos of household animals with on-screen guidance to help identify potential health concerns.

▲ SmartThings Pet Care checks for cataracts in a pet.

AI Home Monitoring: Smart Detection for a Safer Home

When users are away from home, AI-powered home care monitoring offers greater peace of mind. Vision AI analyzes video and audio collected from connected devices such as refrigerators equipped with cameras and TVs, detecting potentially dangerous situations and sending alerts directly to the user’s smartphone.

When no one is home, TVs and refrigerators with built-in cameras can display summaries of moments flagged as potentially risky. Furthermore, AI home monitoring can compare detected faces with images stored in the user’s photo gallery to determine whether the person is a known contact or a stranger.

With AI home monitoring, users can feel more at ease even when away from home.

▲ Alert activity demonstration

 

▲ Dr. Rob Longwell

“What I like about Samsung’s AI ecosystem is how everything is connected,” said Dr. Rob Longwell, a member of the media from Beverly Hills, CA. “Home security and safety are especially important to me, and I was impressed by how devices work together to help protect the home.”

Expanded Safety Services: Greater Protection Through Partnerships

The zone concluded with a look at how Samsung’s AI technology works seamlessly with a wide range of partner products, including sensors, cameras and smart door locks, to support safer living.

▲ Wall with compatible devices from partners

With the Care Companion—designed to help everyone live with greater peace of mind, safety and well-being—Samsung concludes the “Your Companion to AI Living” journey presented at The First Look 2026.

Looking ahead, Samsung plans to continue expanding its AI ecosystem to create experiences that users can trust and rely on with confidence.

This year, Samsung Electronics once again elevated the TV experience with ‘Micro RGB,’ which uses sub-100 μm red, green and blue LEDs for ultra-precise light control and improved color accuracy. Attention is now focused on what the company will showcase at CES 2026, the world’s largest IT and home appliance exhibition. Stay tuned for what’s next.

Researchers, who had previously focused only on how to improve functions of the TV when it is on, began to think outside the box. The black screen of the TV when turned off is an eyesore to many. Some users even hide their TV sets in a cabinet. These observations prompted TV developers to act.

Concentrating their attention on the TV screen, they eventually came up with the inspired idea of making the screen “transparent” when not in use. Users can choose to use this transparent screen to display pictures, news or weather forecasts, or make it seamlessly blend with the background. Creators from Samsung Electronics’ Visual Display Division explain how they developed “Ambient Mode” below.

Samsung Electronics’ Visual Display Division who planned, designed, and developed Ambient Mode. (from left) Dongheon Shin, Yoojin Choi, Suwon Shin, Hana Kim, Soohong Kim

The TV is Gone! The TV Screen Blends in with the Background

At the First Look 2018 New York, held on March 7 (local time) at the American Stock Exchange, the SmartThings app was used to take a picture of the wall in front of which a QLED TV was positioned, and then the TV disappeared. It was now in Ambient Mode, one of the features of 2018 QLED TVs. When this simple but innovative feature was revealed for the first time in the world, the audience burst into applause.

This innovative change was born through observing customers continuously. “My team researched lots of customers’ behaviors. Many users did not want to see the black screen in their living rooms when the TV was off. That’s when we came up with this idea.” said Yoojin Choi, a UX designer at Samsung Electronics. The division developed an algorism that generates patterns after analyzing the background.

This is not the only thing they learned through consumer research. According to Samsung Electronics’ survey, about 70 to 80 percent of households had bright wall colors without complicated patterns. They therefore added various plain background options so that customers could just choose one of them, fine-tune the color and brightness, and enjoy Ambient Mode.

Ambient Mode combines varied content on the transparent screen. In order to make the home more comfortable, developers built around the concept of nature. At six o’clock in the morning when the sun rises and lightens the house, the white luminance display level increases. When indirect lighting, such as a fluorescent lamp, is turned on, yellow has the highest luminance value. Birds sing at noon and crickets chirp in the evening. It is perfection down to the smallest detail.

Hana Kim from the Product Strategy Team said, “Ambient Mode, which has become part of the house, will show you useful information in the busy morning or in the evening when you are home from work. It doesn’t require any user interference. Ambient Mode does it on its own.”

Only 10 out of 900 Sketches Survived… An Endless Struggle for Agreement

The process of creating an unprecedented experience, including content moving as if it were alive, was a series of twists and turns. In addition to developing technology that could read and respond sensitively to every situation, the engineers had to figure out what customers have in common. “A still picture would not work. We had to make it seem alive and in harmony with its surroundings. Over the past year, I made more than 900 sketches. Only 10 of them survived. It was such a difficult a mission,” said Choi.

There were many technical hurdles. Soohong Kim, a hardware developer at Samsung Electronics recalled the days struggling to satisfy both engineers and designers. “Sometimes function and design do not go hand in hand. The sensor had to be placed in front for fine readings of the TV’s surroundings, but it didn’t look very good. Eventually, I put the sensor in the “Samsung” logo at the bottom of the screen. It is not visible to the naked eye.”

How to reach a consensus among planners, developers and designers was another hurdle to overcome. Since they were going where no one had gone before, endless meetings and discussions between departments became routine. “We were all greedy because we were taking the first step in a new field,” said Donghun Shin, a UX designer at Samsung Electronics. “We spent a lot of time in development and also made a lot of changes. We combined all the creative things together. It was a bumpy road, but we ended the journey satisfied.”

Ambient Mode Connects with Users, Complementing Lifestyles

Conventional TVs consume electricity while not in use. However, in Ambient Mode, 2018 QLED TVs detect when users are not around or when the lights are off using Bluetooth Low Energy and turn themselves off. The key is connectivity between the TV and the user. This function reduces energy consumption and extends the life of the TVs.

They look forward to seeing how Ambient Mode changes in the future. Hana Kim (pictured above) said, “There are various devices such as smartphones and tablets, but the TV has its own unique value in that it has a big screen for content sharing. Ambient Mode can encourage the media market to craft a range of content.”

“The Ambient Mode created an opportunity for the TV to be a warm and welcoming hub at the center of the living room,” said Yoojin Choi. “We will develop it so that families can communicate more and share a pleasant atmosphere in their living space.”

“Now the market is seeing the thinnest and largest TVs ever. We need new values to open a new market and I think Ambient Mode is the answer. 2018 QLED TVs with Ambient Mode bring the family together in the living room to have quality time. We don’t know where the end of the journey is, but one sure thing is that we will not stop here. We’re already wondering what the next innovation will be.”

With Ambient Mode, the creators realized what was only a wild imagination to someone else. And the team will continue their endeavor in bringing the unimaginable to reality.

Samsung Electronics’ newest QLED TVs will offer an unrivalled viewing experience when they are revealed in New York, USA.

The First Look in New York will take place on March 7 at the American Stock Exchange in Manhattan and will form part of Samsung’s global launch event for its 2018 QLED TV lineup. Throughout the continuous evolution of its technology, Samsung always designs its products around the lifestyles of its customers. The new QLED TVs will do this in brand new ways for 2018.

Samsung will mark the launch of the 2018 QLED TVs at 9:30 PM (IST) on March 7, 2018.