Samsung Expands Home Appliance Remote Management (HRM) Service Globally To Enhance Customer Experience

August 21, 2025

Samsung Electronics today announced that its new vacuum and mop robot cleaner series, the Bespoke AI Jet Bot Steam,1 has been verified at level “Diamond” under the UL Solutions’ Marketing Claim Verification IoT Security Rating Program. This is the third time in 2025 that Samsung has earned this verification for one of its home appliances, following the Bespoke AI Refrigerator2 and Bespoke AI Laundry lineup.3

For more information, please see:
https://news.samsung.com/global/samsung-strengthens-smart-home-security-with-additional-diamond-security-ratings-from-ul-solutions-in-2025