Samsung Electronics is catering to these needs with a diverse lineup of laundry solutions tailored to different living spaces. From space-saving all-in-one washer-dryer combos to washers and dryers with high-capacity and flexible installation options, Samsung’s Bespoke AI appliances provide a more personalized and efficient laundry experience.

Watch the video below to find the ideal Bespoke AI laundry solution for your home.

Bespoke AI Laundry Combo: Wash and Dry in a Single Unit

Designed for homes where space is limited but both washing and drying are essential, the Bespoke AI Laundry Combo delivers both functions in a single unit. With 25 kg washing and 20 kg drying capacities[1], it offers powerful, space-efficient performance. It also significantly streamlines the laundry process because once washing is complete, there’s no need to transfer wet clothes to a dryer — everything can be completed in a single cycle.

Bespoke AI Laundry Hub: Handle Large Loads With Ease

The Bespoke AI Laundry Hub is a practical, high-capacity solution for larger households that do laundry frequently. It features a 26 kg washer on the bottom and a 24 kg dryer on top[2], enabling efficient handling of large volumes. The integrated structure supports simultaneous or separate cycles, making it easier to manage different fabric types. A centrally located touchscreen enables seamless control of both units to enhance overall usability.

Bespoke AI Washer and Dryer: Design Your Laundry, Your Way

If you prioritize flexibility in layout and design, standalone Bespoke AI Washer and Dryer units offer versatile installation options. The units can be stacked vertically, placed side by side, or installed separately across different spaces, while still delivering optimal performance. This flexibility is particularly useful when your living environment changes due to relocations or evolving household needs.

Find the Perfect Match on Samsung.com.my

In January, Samsung launched “Help Me Choose,” a digital tool on Samsung.com.my designed to help you identify the right product for your home. By selecting a few simple options — including household size, available installation space, preferred features and colors — you can quickly receive washer and dryer recommendations that match your lifestyle.

Try out the ‘Help Me Choose’ feature here: https://www.samsung.com/my/washers-and-dryers/help-me-choose/

[1] The capacity may vary by market.

[2] The capacity may vary by market.

The IFA Innovation Awards are a new global program debuting at IFA 2025 to spotlight products that demonstrate outstanding innovation, design excellence and market impact. Organized by IFA Berlin, the awards mark a new chapter in the event’s century-long legacy as a leading global stage for consumer and home technology. Besides the award certifications, winners also gain licensing rights, media exposure and exclusive opportunities at future IFA events.

Highlighted IFA 2025 Best of Innovation Award Winners

Bespoke AI Laundry Combo Wins Best in Design Award for Sleek Usability

In the home appliance category, the premium all-in-one washer-dryer Bespoke AI Laundry Combo was recognized with a Best in Design award, highlighting the product’s excellence and advanced technology. The Bespoke AI Laundry Combo offers the convenience of washing and drying in a single cycle, while also boasting a sleek design and a 7-inch touchscreen that enhances usability. It also delivers exceptional energy efficiency, as well as advanced heat pump drying technology that reduces drying time by up to 60%[1] and energy consumption by up to 75%.[2]

The Movingstyle Redefines Portable Display

The Movingstyle, a portable smart display that blends form and function, won two IFA Innovation Awards for Best in Home Entertainment and Best in Design. Transforming how people experience entertainment across their living spaces, The Movingstyle’s design is rooted in one simple, elegant idea: mobility should be effortless.

Inspired by the silhouette of a tote bag, the integrated handle is both a distinctive visual signature and a practical tool. With it, users can carry the 27” QHD touchscreen like a personal item, while the soft-wheeled floor stand glides smoothly between rooms. The Movingstyle also comes with a 2-in-1 One Action Stand that allows the screen to detach from the stand in a single motion, instantly becoming a self-supporting display without extra accessories.

The Premiere5 Provides an Innovative Home Viewing Experience

As Samsung’s most compact triple-laser ultra-short-throw projector, The Premiere5 also won two IFA Innovation Awards for Best in Home Entertainment and Best of Tech Innovation. At just a fraction of the size of conventional projectors, it projects screens up to 100 inches from just 43.3cm away — or 80 inches at 32.7cm and 60 inches at 22.2cm — enabling large-scale visuals even in small, aesthetic-conscious spaces.

Perhaps its most impressive feature is Touch Interaction, which is enabled by a built-in IR laser and camera that allows intuitive control of content, games, apps and workouts — creating interactive use cases across education, entertainment and home training.

The Freestyle+ Blends Smart Tech and Portability

The Freestyle+ is the world’s first portable smart projector to be embedded with both on-device and generative AI, which helped it to win the Best in Home Entertainment award. It is powered by Samsung’s proprietary AI Q Processor — the first AI chipset built into a smart projector — and features a built-in AI OptiScreen that includes seven built-in features that work together to straighten the image, maintain sharp focus, avoid obstacles, fit screen borders, adjust color for wall tone, enhance visibility in different lighting and dim the light when someone steps into the beam.

The Freestyle+’s built-in generative AI model allows users to create their own ambient visuals directly from the projector, and AI Q-Symphony detects the device’s position and automatically syncs audio with Samsung speakers or soundbars to deliver immersive surround sound.

Galaxy Tab S11 Ultra Allows Users to Create Content and Game Like Never Before

Galaxy Tab S11 Ultra won two IFA Innovation Awards for Best in Content Creation and Best in Computing & Gaming. These awards were won on Galaxy Tab S11 Ultra’s suite of tools for effortless productivity, creativity and immersive gaming experiences. As a product, Galaxy Tab S11 Ultra combines ultra-performance with a thin and light design to elevate creativity and power productivity on the go.

With the redesigned S Pen, powerful Samsung DeX and advanced Galaxy AI, it enables users to experience a new level of creativity, while its 14.6-inch 120Hz Dynamic AMOLED 2X display delivers a seamlessly immersive gaming experience.

Galaxy Z Fold7 Combines Design and Next-Level Functionaility for an Ultra-Smartphone Experience

Galaxy Z Fold7 won the Best in Communications & Connectivity award by bringing together the best of Galaxy design, camera functionality and AI innovation in the thinnest and lightest Galaxy Z Fold series to date. It delivers premium performance and the experience of an ultra-smartphone with a larger, more immersive display when unfolded. Featuring One UI 8, Galaxy Z Fold7 has optimized Galaxy AI for larger screens, maximizing the benefits of the expansive foldable display to boost productivity.

Highlighted IFA 2025 Innovation Award Honorees

Bespoke AI Washer[3] – precisely controls motor operations to reduce energy consumption to 65 percent lower than a Class A rating,[4] the highest EU efficiency standard. This represents an improvement of 10 percentage points over last year’s A-55%[5] Bespoke AI Washer, revealed at IFA 2024.

Bespoke AI Jet Ultra – featuring a suction power of 400W[6] while reducing overall weight, it is the world’s most powerful stick vacuum cleaner. It also supports AI Cleaning 2.0, which automatically adjusts suction power to suit various cleaning environments. Additionally, the Bespoke AI Jet Ultra recognizes floor types such as wood, carpet and mats, as well as room structures like corners and walls.

Bespoke AI Dishwasher[7] – equipped with AI Wash, which uses an improved high-resolution turbidity sensor and AI algorithm to thoroughly clean items by detecting and analyzing soil levels throughout the wash and rinse cycles adjusting water temperature and duration for maximum efficiency. Additionally, it features an Auto Open Door that enables users to open the door with a simple push on the upper area, eliminating the need for handles and allowing the product to blend seamlessly into kitchen furniture.

Bespoke AI Refrigerator with Hybrid Cooling[8] – utilizes two power sources — the compressor and Peltier module — to offer efficient and precise cooling. It also comes with the upgraded AI Vision Inside, which can recognize up to 37 fresh food items and 50 processed foods.[9] Lastly, the refrigerator includes a 9” smart screen that allows it to become a hub for connected appliances, show food items and recommended recipes and provide various forms of entertainment.[10]

Bespoke AI WindFree – creates a comfortable environment without cold drafts by dispersing air through micro holes. AI Fast & Comfort Cooling analyzes user habits and indoor/outdoor climate data to seamlessly switch between Fast Cooling mode and WindFree mode, providing energy-efficient comfort. When connected with wearable smart devices like watches and rings that detect when the user is asleep, it automatically turns on WindFree cooling and adjusts the temperature to better allow for deep sleep.[11]

Micro RGB – the world’s first display to feature micro-sized RGB LED backlighting in a 115-inch screen. Unlike conventional LED TVs that rely on white or blue backlights, Micro RGB is engineered with individually controlled red, green and blue LEDs to deliver true, full-color local dimming. It also achieves 100% of the BT.2020 color gamut and has earned VDE certification for its Micro RGB precision color.

Odyssey 3D – immerses users in a diverse array of 3D experiences from games to videos with stunning 3D effects[12] — all without the need for dedicated glasses — thanks to advanced eye-tracking technology and a proprietary lenticular lens.

Spatial Display – creates realistic depth and dimension to 2D visuals and 3D effects, without the need for 3D glasses. Slim and lightweight, this innovative signage brings brands to life and is suitable for any space and setting, including retail, events and luxury experiences.

Galaxy S25 FE – a gateway to the latest Galaxy AI experiences with multimodal capabilities that makes everyday interactions feel more natural and intuitive. Galaxy S25 FE is equipped with One UI 8 and also brings the AI-powered ProVisual Engine with advanced tools like Generative Edit, as well as an upgraded 12MP front-facing camera that delivers an enhanced photo experience.

Galaxy Z Flip7 – comes with an edge-to-edge FlexWindow that allows users to express themselves, access key features at a glance and stay connected without opening the device. Now Bar and Now Brief deliver helpful, personalized information on the FlexWindow, and FlexCam makes it easier than ever to capture the perfect selfie.

Buds3 FE – brings a larger speaker that delivers rich, powerful sound with deep bass and clear treble. Enhanced ANC reduces ambient noise, creating a more immersive listening experience, and Crystal Clear Call technology uses an advanced pre-trained machine learning model to isolate the user’s voice.

For more information, please visit: https://news.samsung.com/my/

[1] Based on internal testing of the cycle time when drying an IEC 3kg load with Cotton cycle. Results: Bespoke AI Laundry Combo model with a heat pump= 78 minutes vs. combo model with a condenser  = 202 minutes, which is a reduction of 60%. Individual results may vary based on actual load contents.

[2] Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) of the cycle energy consumption when drying an IEC 3kg load with Cotton cycle.

 Results: BESPOKE AI Laundry Combo model with a heat pump (WD21B6400KV) = 0.8kWh vs.  WD21B6400KV/** combo model with a condenser = 3.6kWh, which is a reduction of 75%. Individual results may vary based on actual load contents

[3] Product availability may vary according to region.

[4] Based on Samsung internal testing. 9kg model energy consumption is EEI 18.2, which is 65% more energy efficient compared to the minimum threshold of energy efficiency class A (EEI 52 for 9kg models). Energy ratings tested with Eco 40-60 program, 65% savings tested with the Eco 40-60 program.

[5] Based on Samsung internal testing. Applicable WF90F series models are 55% more efficient than A energy efficiency class limit requirement under Regulation (EU) No 2019/2014.

[6] Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the handheld part of the stick vacuum cleaner (with no brush) in Jet mode when the dustbin is empty, and a large capacity battery that is fully charged (VCA-SBTC97, 3970mAh). Lasts up to 1 min. Recognized as the most powerful in the world as of the release date of the press release.

[7] Product availability may vary according to region.

[8] Product availability may vary according to region.

[9] As of April 2025, AI Vision Inside can recognize 37 food items, such as fresh fruits and vegetables. If the food is not recognizable, it may be listed as an unknown item. AI Vision Inside cannot identify or list any food items in the refrigerator door bins or freezer. It recognizes food items based on deep learning models, which may be updated periodically to improve accuracy. AI Vision Inside also recognizes packaged food items that have been saved by the user, and up to 50 items can be saved with designated names. Packaged items are limited to those that keep a certain packaged form.

[10] A Wi-Fi connection and Samsung account are required.

[11] A Wi-Fi connection and Samsung account are required.

[12] 3D effects may vary depending on content and PC capabilities. AI 3D video conversion is not available for DRM content or when HDR mode is enabled.

“With the new A-65% washer, Samsung has pushed the boundaries of convenience and energy efficiency once again,” said Jeong Seung Moon, EVP and Head of the R&D Team, Digital Appliances (DA) Business at Samsung Electronics.[3] “With AI-driven features like the new AI Wash+, innovative hardware upgrades, and a wider choice of design options, we aim to deliver personalized experiences that reduce effort and maximize satisfaction.”

A-65% Bespoke AI Washer: A New Milestone in Energy Efficiency

Following the A-55% Bespoke AI Washer introduced at IFA 2024, Samsung will unveil its new A-65% washer[4], which consumes 65% less energy than the minimum energy efficiency requirements for a Class A rating in the European market. This elevated performance is achieved through enhanced motor efficiency, improved circulation, and refined washing algorithms.[5]

The new washer also features the enhanced AI Wash+, which now intelligently adapts to an expanded range of fabric types, including outdoor wear and denim. By detecting the weight, soiling level and fabric type, AI Wash+ automatically adjusts the amount of water and detergent, along with the wash time to deliver optimal results.[6]

Alongside these functional upgrades, the washer also comes in a new color — Neat White — in addition to the existing dark steel. Both variants offer Samsung’s intuitive 7” touch screen for an elevated user experience with innovative features and functionality, as well as seamless integration with SmartThings.

To complement the washer, Samsung is also introducing a matching dryer in Neat White that includes AI Dry+[7], which detects fabric type[8] and moisture level to optimize drying time and energy use, reducing energy use by 20% and drying time by 20%.[9]

Second-Gen Bespoke AI Laundry Combo: Taking Convenience One Step Further

At IFA 2025, Samsung is also showcasing the second-generation Bespoke AI Laundry Combo, building on the popularity of the globally launched first-generation model. First launched to the Korean market earlier this year, this new model exemplifies the latest advancements in Samsung’s AI-powered laundry solutions.

Retaining the same external dimensions, the updated Combo delivers a 3kg increase in drying capacity[10] and a 20-minute reduction in drying time.[11] These improvements were made possible through structural enhancements, including a more densely arranged heat exchanger fin layout that expands the heat transfer surface area by 8.5%, and a more powerful preheating capability from the upgraded heater system.

The second-generation model also introduces a range of practical upgrades aimed at enhancing everyday usability. Upgraded from the first generation’s AI Wash & Dry, the second-generation model’s AI Wash & Dry + [12] adds denim and outdoor to the list of detectable fabric types.[13] Auto Open Door+ — a feature unique to the Combo — automatically opens the door after washing or drying to help reduce moisture and odor, while blowing air into the tub after wash-only cycles to lower humidity and keep the interior fresh. The model also offers optimized cycles for modern routines, including a 79-minute Super Speed cycle,[14] a 49-minute single garment cycle,[15] and a 39-minute shirt cycle[16]. To make navigating these options easier, the 7” touchscreen features a new Dial Theme interface that prominently displays six frequently used cycles in a clean, circular layout for more intuitive control.

The combo is offered in the Korean market in both Normal and Infinite design types, with the latter featuring a real flat design and a hidden touch door, complemented by real stainless-steel surfaces that reflect Samsung’s premium design direction.

For more information, visit https://news.samsung.com/my/.

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[1] Based on Samsung internal testing. The energy consumption of this 9KG model is EEI 18.2, which is 65% more energy efficient compared to the minimum threshold of energy efficiency class A (EEI 52 for 9KG models). Energy ratings tested with Eco 40-60 program, 65% savings tested with Eco 40-60 program.

[2] Product specifications and availability may differ by region.

[3] Product specifications and availability may differ by region.

[4] Product specifications and availability may differ by region.

[5] Product specifications and availability may differ by region.

[6] Product specifications and availability may differ by region.

[7] Product specifications and availability may differ by region.

[8] Based on an advanced AI algorithm, utilizing weight, moisture content and drying temperature data, it can detect four types of fabric: normal, denim, towels and delicates.

[9] Tested on the Samsung DV9400D compared with Samsung DV5000D on Eco Cotton and AI Dry+ cycle. Use blended shirts of 2kg load.

[10] Previous model WD25DB****** is 15kg, new model WD90F25*** is 18kg.

[11] The time consumed in ‘Super Speed’ cycle, which consumes 79 minutes with DOE-standard fabrics composed of 50% cotton and 50% polyester, is compared with previous model (WD25DB******). Applied to models with heater (WD90F25AH*), as the drying heater improves preheating efficiency.

[12] Product specifications and availability may differ by region.

[13] Fabric type detection is available in the AI Wash+ cycle (wash mode) for loads up to 3kg. When multiple fabric types are mixed, the machine detects either general or the most similar characteristics. Optimal results may be achieved when washing items made of similar materials.

[14] 79 minutes: based on DOE-standard test fabrics composed of 50% cotton and 50% polyester, using the Super Speed Cycle (DOE 3kg) in the wash + dry mode. Compared to the WD25DB8995B*, WD90F25AH* completes the Super Speed Cycle 20 minutes faster. Actual results may vary depending on fabric type, moisture content, laundry composition, and usage conditions.

[15] Single garment cycle tested with under 500g of laundry, including combinations such as top and bottom sportswear (polyester), leggings and bra top (nylon/spandex), or summer school uniforms (polyester/rayon/wool). Compared to the standard cycle, time is reduced by 50%, with water and detergent usage reduced by approximately 40% and 70%, respectively.

[16] Shirt cycle is available on WD90F25AH* and tested with one piece of cotton/polyester shirt of approximately 200g, with washing conditions of cold water, rinse cycle 1 time, spin speed maximum, dry level set to slightly dry. Results are based on internal testing and may vary in actual usage environments.

▲ 2025 Bespoke AI Laundry Combo (Image simulated for illustrative purposes.)

During the rainy season and sweltering summer heat, Samsung Electronics’ latest all-in-one washer-dryer becomes a household essential. With the Bespoke AI Laundry Combo, users can enjoy fresh, dry clothes every day. The 2024 model boasts the largest capacity — 25 kilograms for washing and 15 kilograms for drying — along with a 98-minute Super Speed cycle[1] enhanced by AI-powered functions.

The Bespoke AI Laundry Combo is making waves with its thoughtful, user-centric features, further cementing Samsung’s leadership in home appliances. Samsung Newsroom takes a closer look at the subtle yet impactful details that set this model apart.

No More Shrinkage With the Magic 60°C 

Anyone who has experienced heat-damaged or shrunken clothes knows the risks of high drying temperatures. The Bespoke AI Laundry Combo addresses this concern by keeping internal temperatures below 60°C, helping fabrics retain their original shape.

▲ The Bespoke AI Laundry Combo ensures that the internal temperature stays below 60°C, reducing the risk of fabric damage and shrinkage.

AI detects the weight of each load and precisely adjusts the temperature — raising it for smaller loads to save time and lowering it for larger ones to ensure even drying. This prevents common issues like clothes feeling dry on the outside but remaining damp inside.

Hassle-Free Heat Exchanger Maintenance With Auto Condenser Cleaning

As a key component of the drying systems, the heat exchanger requires regular cleaning to prevent reduced performance. The Auto Condenser Cleaning[2] feature takes care of this maintenance by spraying high-pressure water before each drying cycle, clearing out dust to maintain smooth operation.

▲ The Bespoke AI Laundry Combo has the Auto Condenser Cleaning feature that automatically cleans the heat exchanger.

By eliminating buildup in advance, the feature helps ensure optimal drying — especially useful during summer when laundry loads are more frequent. Users can also clean the heat exchanger manually if needed.

Designed To Minimize Dust

The Bespoke AI Laundry Combo also helps minimize dust accumulation. By reducing airflow resistance in the duct and using a powerful fan, the machine generates strong air currents that effectively remove dust from fabrics. The back of the unit features multiple vents that allow dust to escape quickly, cutting down on residual particles.

A Laundry Machine That Keeps Evolving

Samsung continues to lead in AI-powered home appliances that evolve through regular software updates. The Bespoke AI Laundry Combo is no exception — last year’s model continues to receive ongoing upgrades to improve both functionality and performance.

One notable update is the lint filter[3] cleaning reminder, alerting users to clear out dust and debris collected during the wash and dry cycles. Previously, users had to check the filter manually. Starting this year, the machine automatically detects filter blockage levels and sends notifications for easier, more intuitive maintenance.

Fresh, Odor-Free Laundry After Every Cycle

▲ The Bespoke AI Laundry Combo has the Auto Open Door+ feature that automatically opens the door to activate airflow and reduce internal moisture.

Unable to unload laundry right after a cycle ends? The Auto Open Door+ feature helps by automatically opening the door once the cycle finishes, releasing heat and humidity from inside the machine.

[1] Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) of the cycle time when drying a DOE (50% Cotton/50% Polyster) 3kg load with a Super Speed cycle of WD25DB8995BZFQ model. Result: The washing and drying cycle was completed in 98 minutes. Results may vay depending on the actual usage environment.

[2] The Auto Condenser Cleaning feature activates after the wash cycle and before the dry cycle in wash-and-dry programs. The function does not activate during wash-only cycles or if the drying time is under one hour. Cleaning of the heat exchanger is recommended every 180 cycles. Other internal components may also affect overall performance.

[3] A filter that clears out dust and debris collected from clothes.

Providing practical solutions to everyday pain points, Samsung is integrating AI into its home appliances to enable much more flexible and convenient experiences.

In what aspects and how? Transforming the traditional laundry process is one such example. When cleaning your clothes gets tricky, Samsung has you covered — whether it’s through a super-smart drum washing machine that leverages AI to intuitively improve your laundry experience, or a top load washing machine that can effectively clean a complex load of laundry with an AI-enhanced cycle.

Bespoke AI Washer: Even the AI Cycle Has Been Upgraded

It can be challenging and inconvenient to manually pick suitable washing cycles and determine the right amount of detergent to use for each load of laundry; especially if you have a large household that requires you to do multiple rounds of washing throughout the week. The new front load Bespoke AI Washer has been designed to reduce that hassle.

Samsung has developed and applied AI-enhanced cycles to its Bespoke AI Laundry series, effectively simplifying the laundry process for users. Now, it is introducing the new AI Wash+ – which has been further upgraded with more learning data – to the new front load Bespoke AI Washer.

When the AI Wash+ cycle is selected, the washing machine will adjust the amount of detergent and bubbles needed, washing time, water temperature and spin speed by detecting the weight, turbidity, and the type of fabric[1].  In addition to the existing three types of laundry (delicate, normal, towel), the cycle has since been upgraded to now detect outdoor and denim fabric. For example, waterproofing is crucial for outdoor clothing, so when such pieces are identified, the cycle becomes gentler to reduce friction, thereby maintaining the water repellency of the fabric. Similarly, when denim material is detected, the wash temperature and motor speed are lowered to avoid color fading.

Additionally, AI Wash+ continuously measures the level of turbidity during the washing process so that it can add more detergent or adjust the washing time when necessary, ensuring that the cleaning performance is optimal.

To make your life even easier, you can intuitively access AI Wash+ and every other cycle option through AI Home[2], the 7-inch LCD screen on the front of the washing machine.

Bespoke AI Washer: Even the AI Cycle Has Been Upgraded

Top load washers are sometimes considered the classic form factor or more traditional option when compared to front type washers. Now, Samsung is challenging this notion by integrating AI features to upgrade laundry experiences for those who prefer top-load designs.

The Bespoke AI Top Load Washer is Samsung’s first AI-enhanced top load washing machine for the global market. It comes with three convenient AI features: AI Wash,[3] AI Energy Mode,[4] and AI VRT+.[5]

With its built-in sensor, the Bespoke AI Top Load Washer can adjust wash settings based on each load using AI Wash cycle, and also reduce energy usage[6] if the user activates AI Energy Mode in SmartThings Energy.

That’s not all. Another unique feature that utilizes AI, is called AI VRT+. VRT stands for Vibration Reduction Technology, and this reduces the excessive vibration of the washer frame to reduce noise.

Every object has what’s called a “natural frequency.” This refers to the tendency of it to naturally vibrate at a specific frequency. When an external force with the same frequency as the natural one is continuously applied, the object can vibrate intensely, in what is referred to as “resonance.”

For washing machines, rotation occurs during the spin cycle, and if the frequency of the vibrations generated by this rotation matches the natural frequency of the washing machine frame, it can cause resonance, resulting in significant vibrations and noise.

One might think that simply designing a spin cycle to avoid the natural frequency of the washing machine frame would solve the problem. However, the challenge is that the natural frequency of the washing machine frame can change depending on the conditions of the floor it rests on.

To address this, AI VRT+ detects the floor conditions[7] at the beginning of the spin cycle, classifies it using an AI algorithm, and adjusts the spin speed to avoid the expected natural frequency for those conditions. As a result, resonance can be prevented and this reduces frame vibrations so that you can do your laundry quietly.

Bespoke AI Laundry Combo: Wash and Dry Intelligently in a Single Unit

The front load Bespoke AI Washer with AI Wash+ and the Bespoke AI Top Load Washer are both excellent options, but for consumers who want to complete both washing and drying in one go and leverage smart features, there’s the Bespoke AI Laundry Combo.

Launched in Southeast Asia & Oceania in October last year, the Bespoke AI Laundry Combo combines a washer and dryer into one, eliminating the inconvenience of transferring laundry after washing. In the Korean market, where it was first introduced, it surpassed 100,000 cumulative sales within a year of launch and has been recognized for its convenience, receiving a total of 21 awards in regions around the globe[8].

The Bespoke AI Laundry Combo is the first product in which Samsung incorporated AI Home. The wide display delivers useful information like cycle details, remaining amount of detergent, and energy consumption. The combo also uses machine learning to remember user habits and can recommend cycles based on periodic and seasonal needs[9]. When the cycle is finished, it provides an energy and water consumption report that can be viewed on the 7-inch LCD display or the SmartThings App[10].

There is also a unique advantage that can only be found on the combo: the AI Wash & Dry cycle[11].  This starts with sensing the weight of the laundry, and dispenses the right amount of water and detergent. It also detects the fabric type and monitors the level of soiling during the cycle[12], adjusting wash time and detergent use accordingly.

After the wash cycle is complete, there’s no need to start a drying cycle, because that happens automatically. Plus, the AI Wash & Dry cycle optimizes the drying process based on the previously detected weight and fabric type, ensuring excellent cleaning and drying results. With AI Wash & Dry, users get a thorough, efficient and personalized laundry experience.

So, when you wonder how AI can make daily life easier — the answer is simple. If you don’t want to waste time on menial tasks like trying to choose the proper cycle each time you wash clothes, let your Bespoke AI Laundry Washer do it for you.

For more information, please visit https://www.samsung.com/my/home-appliances/

[1] Based on an advanced AI-created algorithm. It may not detect certain fabrics or accurately identify them when a load includes a mixture of different fabric types. To prevent wear, wash like fabrics together.

[2] AI Home refers to the 7’’ or 9’’ LCD screen on the product. Does not mean all services available on the AI Home are AI or generate information or outcome using AI. Certain functions accessible through the AI Home utilize AI-based algorithms, which can be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information. Users need a Samsung account to access AI Home, our network-based service that includes apps and our other smart features available through your device.

[3] Fabric sensing uses an AI algorithm to sense 3 fabric types (Normal, Delicates, Towels) for loads up to 3kg. Mixed fabrics may reduce detection accuracy. Actual results may vary depending on individual use. To prevent wear, wash like fabrics together.

[4] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[5] A Wi-Fi connection is required. If a Wi-Fi connection is not available, it will use the washing machine’s internal algorithm.

[6] Can be applied on the Normal, AI Wash, Super Clean, Jeans, Aqua Preserve, Towels and Clean Wash courses. Tested by Samsung on a WA80F/25 model with a 5kg load using a AI Wash course and water level 6. Results provided to and interpreted by Intertek.

[7] Standalone installation and level adjustment required for the accurate operation.

[8] Recognitions include Winner of the iF Design Award (2024, 2025), Finalist of the IDEA Design Award (2024), Bronze for the Good Design Award by the Korea Institute of Design Promotion (2024), Winner of the Korea Innovation Frontier Award by the Korean Standards Association (2024), Honoree at the CES Innovation Awards (2024), Winner of the Ergonomic Design Award by the Ergonomics Society of Korea (2024), Korea Green Product of the Year by the Korea Green Purchasing Network (2024), Winner of the Jang Young-Shil Award by Korea’s Ministry of Science and ICT (2024), Winner of the Korea Electronics Show Innovation Award (2024), No.1 in INNO STAR and GREEN STAR by Korea Management Registrar Inc. (2024, 2025), No.1 in Home Appliance A/S in the KS-SQI and KSQI by the Korean Standards Association and Korea Management Association Consultants respectively (2024), No.1 in the Washer-Dryer Category in the KS-QEI by the Korean Standards Association (2024), Winner of the Korea Brand Hall of Fame by the Institute for Industrial Policy Studies (2025), Winner of the Canstar Blue Most Innovative Award in Australia (2025), and No.1 in the Washer-Dryer Category by Consumer Reports in the United States (2024, 2025).

[9] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[10] The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[11] Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[12] A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use. To prevent wear, wash like fabrics together.

Samsung Electronics Co., Ltd. today announced that it is bringing its advanced screen technology to a broader range of home appliances, representing a bold step forward in realizing its “Screens Everywhere” vision. This year, Samsung is upgrading the kitchen experience by launching a refrigerator with a new 9” AI Home[1] screen, and adding the 7” AI Home[1] to the Wall Oven[2]. Screen options are being widened for consumers in the laundry category as well, with the 7” AI Home applied to the Bespoke AI Laundry Combo now being included in the newly launching Bespoke AI Washer and Dryer set. Samsung is showcasing these new products at the upcoming CES 2025.

“We have been leading the development of screen appliances to elevate our consumers’ experiences with innovative features and functionalities”, said Jeong Seung Moon, EVP and Head of the R&D Team for Digital Appliances Business at Samsung Electronics. “Along with those efforts towards enhancing usability, we are expanding consumer options by developing screens of different sizes and products that effectively incorporate them.”

Diversifying Bespoke Refrigerators With a New, Compact Screen and Enhanced Features

By offering a diverse selection of products with varying screen sizes, Samsung aims to enhance usability for consumers while also realizing an interconnected smart home. Supporting voice control via Bixby[3], the screens on Samsung appliances showcase essential information about the task such as internal temperature or washing cycle information, in an intuitive and straightforward way. Moreover, the Map View feature is a key differentiator, allowing the screens to function as simplified, convenient control hubs where users can monitor and control their connected appliances[4] from a single screen. Lastly, the screens provide various entertainment features through internet connection, expanding the roles played by home appliances within the domestic environment.[5]

In the kitchen, to complement the refrigerators with 21.5” and 32” Family Hubs[6] that are currently available, Samsung is unveiling the Bespoke Refrigerator with 9” AI Home, which caters to consumers seeking the Family Hub’s advanced features in a more compact size. Strengthening its role as a controlling hub, the updated Map View allows users to select modes for connected devices⁴ like the air conditioner and robot vacuum[7], and can be accessed directly from the home screen. Moreover, the 9” AI Home also functions as a hub for controlling third-party smart devices that are compatible with SmartThings, like lights and smart plugs[8]. Alongside these functionalities, users benefit from seamless access to features like SmartThings Energy and built-in entertainment options.

Expanding Screen Options Across Various Product Categories

As an expansion of the availability of the AI Home screens in laundry products, Samsung is introducing the Bespoke AI Laundry Combo’s 7” AI Home screen to this year’s new Bespoke AI Washer and Dryer set. This screen makes laundry efficient and convenient with intuitive menu navigation, real-time updates on washing cycles, and energy monitoring. These advancements, along with helpful features like the aforementioned Map View, enrich day-to-day experiences that users have with their appliances. In certain markets, the Bespoke AI Laundry Combo is also launching with a more compact 4.3” screen[9]. By adding the AI Home to a wider lineup and adopting diverse screen sizes, Samsung is continuing to expand options and choices for a wide variety of customer needs.

The 7” AI Home is also coming to cooking appliances as the Bespoke Wall Oven in the North American market now features a 7” AI Home screen, which was enabled through an over-the-network (OTN) Smart Forward update to an originally simple 7” interactive LCD screen[10]. Having been recognized by the prestigious CES® 2025 Innovation Awards, the upgraded oven now features enhanced recipe recommendation[11] features and connectivity features that make for a truly ‘AI Home’. The AI Pro Cooking which originally recognized ingredients and recommended recipes for 80 guided cook menus, has now been upgraded to also feature ‘Customized Cook’ allowing users to add certain recipes they cook often[12]. The screen displays pop-ups [13]recommending users to save the oven settings for frequently-cooked recipes, which users can also do manually after single use. Furthermore, key apps of the AI Home such as Map View, Gallery, and Weather have been added, allowing the Wall Oven to also function as a smart home hub and entertainment source. This upgrade modernizes the user interface and aligns the appliance with Samsung’s broader smart ecosystem.

[1] AI Home refers to the 7’’ or 9’’ LCD screen on the product. Does not mean all services available on the AI Home are AI or generate information or outcome using AI. Certain functions accessible through the AI Home utilize AI-based algorithms, which can be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2] Recipe recommendations and Bixby accessible through the AI Home utilize AI (based on deep learning models, which may be updated periodically to improve accuracy). You can access your AI recipe recommendations through the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account to enjoy the features available on the AI Home our network-based service that includes apps and our other smart features available through your device.

[3] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby only recognizes certain accents and dialects of English (UK), English (US), English (India), French (France), German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain), Portuguese (Brazil) and Spanish (Latin America).

[4] Applicable to appliances connected to the SmartThings App available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[5] SmartThings login with the same account as the mobile phone is required for phone calls. 

[6] The Family Hub is provided in various sizes according to region and project.

[7] Map View supports mode changes on select refrigerators, wine cellars, robot vacuums and air conditioners with Wi-Fi.

[8] A Wi-Fi connection and a Samsung account are required.

[9] The Bespoke AI Laundry Combo with the 4.3” LCD display will be launched in India, Mexico, Colombia, Chile, Peru, Argentina, Panama, Honduras, El Salvador, Costa Rica, Dominican Republic, and Paraguay. Features provided in the 4.3” screen are not identical to the Bespoke AI Laundry Combo with the 7” AI Home.

[10] Smart Forward update is available on NV51C*700*****

[11] Recipe recommendations utilize AI (based on deep learning models, which may be updated periodically to improve accuracy). To access your AI recipe recommendations, click on the ‘Food’ service within the SmartThings App in the AI Home menu. A Wi-Fi connection and a Samsung account are required. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on AI Home, such as the services available on the SmartThings App.

[12] Customized Cook is available on NV51C*700*****, from March 2025. Users can save up to 30 recipes.

[13] Pop-up is displayed after the recipe has been cooked 5 times with the same cooking mode, temperature and time, on the 6^th time of inserting the recipe ingredients.

Evaluated across nine key attributes, including purchase, quality, buying experience, and innovation, Samsung emerged as the top electronics brand in Southeast Asia for 2024 chosen by consumers. Their recommendations highlight Samsung’s diverse range of products—from televisions and soundbars to laundry and vacuum cleaners.

Top-performance AI-powered Smart TV

One of Samsung’s standout product is the Neo QLED 4K QN85D, favoured for its superior features and viewing quality. The AI-powered TV employs Quantum Matrix Technology, powered by massive grid of Quantum Mini LEDs that captures intricate details with precise ultra-fine light control.

The OLED S95D, featuring the NQ4 AI Gen2 Processor[1]—the same powerhouse behind the Neo QLED 4K—boasts an exceptional viewing experience with features like OLED Glare Free for deep blacks without distractions and OLED HDR Pro[2] for enhanced brightness and richer contrast in every pixel.

Complementing the outstanding viewing experience is the standout HW-Q990D soundbar. Equipped with Wireless Dolby Atmos[3], it delivers a fully immersive audio feast to both viewers and listeners. Its Active Voice Amplifier (AVA) adjusts volumes and dialogues to suit noisy environments, ensuring crystal-clear audio clarity.

Innovative Smart Companion for Living

The Bespoke AI SBS Refrigerator with SpaceMax Technology increases capacity with thinner[4] walls without compromising insultation, thereby offering more storage space. Its All-Around Cooling technology ensures uniform cooling in every compartment[5], keeping food fresher for longer. Users can monitor and manage their smart refrigerators anytime and anywhere using SmartThings on smartphones.

First introduced at IFA 2023 in Berlin, the Bespoke AI Laundry Combo is a pioneering home appliance. The all-in-one combo surpasses the capabilities of standalone washers and dryers, simplifying household chores for working professionals. Featuring a 7” display, with an enjoyable laundry experience utilizing Ecobubble^TM[6] and Heat pump Drying technology for users to manage laundry while eliminating the need to transfer loads between washing and drying.

Lastly, the Bespoke Jet Bot Combo^TM Steam redefines vacuum cleaning within households. Combining strong suction with a high-temperature self-cleaning system to thoroughly clean mops after use and obstacle detection in advance with dToF sensor[7]. The sensor quickly detects objects on its route so that the vacuum does not run over the obstacles and can clean more areas without getting stuck.

This recognition highlights Samsung’s influence and innovation across the Southeast Asia region, setting a high standard for the industry. As the company continues to push boundaries of technology and design, Samsung remains committed to providing consumers with a lineup of high-quality, advanced products and appliances that redefines living experiences.

[1] Viewing experience may vary according to types of content and format. 4K AI upscaling may not apply to PC connection and Game Mode.

[2] The range of HDR luminance is based on internal testing standards and subject to change according to viewing conditions or specifications.

[3] Wireless Dolby Atmos requires Wi-Fi, and works with 2022 ~ 2024 Samsung TVs.

[4] Compared to Samsung conventional models without SpaceMax technology.

[5] Based on internal testing.

[6] AI Ecobubble’s detection and sensing capabilities are available for AI Wash&Dry and Bedding cycles only, and are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[7] This function may be affected by an object’s size and shape, or the environmental conditions. Based on internal testing compared to the Jet Bot VR8000 model with a conventional LiDAR Sensor. Scans 360° over a distance ranging from 5cm up to 8m.

This article, part two, shines a light on key advantages that make the Bespoke AI Laundry Combo such a comprehensive laundry solution: energy efficiency, intuitive voice control, robust security measures and as well as design philosophy.

Samsung dedicates to bringing energy efficient appliances, developing hardware and software that work in tandem to reduce energy consumption. One of the efforts is AI Energy Mode,[1] which is a part of Samsung’s SmartThings Energy platform and helps users reduce energy usage in everyday life.

By connecting the Bespoke AI Laundry Combo to SmartThings, users can easily monitor their appliance’s daily, weekly, and monthly energy consumption. On top of this, it estimates the electricity bill based on past behaviors. If a user sets a monthly target, and when the estimation seems to exceed the preset target, AI Energy mode kicks in. Or users can also decide to activate AI Energy Mode always.

For this device, AI Energy Mode primarily focuses on reducing heater usage since heating water requires a significant amount of energy. It maintains impressive washing performance by utilizing Ecobubble technology while increasing cycle time. This smart feature enables the Bespoke AI Laundry Combo to save up to 60% on washing and up to 30% on drying.[2]

Voice Control: Bixby at Your Command

Samsung has enhanced voice control capabilities across its Bespoke AI appliances, providing a more convenient home experience.

Using commands of just a few words, users can easily get help from Bixby to have tasks carried out.[3] This offers a more streamlined and personalized experience that makes it easier to manage daily tasks, especially during busy times like the morning school rush. For example, if a parent is unsure whether their child has turned off the air conditioner in the living room, while being occupied in the laundry room, they can easily check the status of the device by asking the Bespoke AI Laundry Combo. And if it’s not turned off, they can then simply ask for that to be done. Plus, if their hands are full due to a large load of laundry, they can even ask Bixby to open the door. These broad capabilities have a meaningful influence on users’ lifestyles, helping lower the stress of daily life.

Security at Its Core

In an editorial earlier this year, JH Han, CEO and Head of the Device eXperience (DX) Division at Samsung, wrote, “AI technology is brimming with potential, but even the best AI will not be worthwhile if it fails to protect users — in fact, it could be dangerous. And this is why security stands at the core of Bespoke AI appliances.” This sentiment was backed up by the study that 42% of respondents across 17 countries identified “better security” as a critical feature for AI-enabled devices.

Understanding this market needs, Samsung has long made security a key priority, using its Knox security platform to protect all of its home appliances. Knox protection has also been brought to the Bespoke AI Laundry Combo, providing optimal protection of users’ personal information.

Additionally, the Bespoke AI Laundry Combo has achieved the prestigious “Diamond” level verification from UL Solutions’ IoT Security Rating Program, which is achieved by products capable of detecting malicious software modulation, preventing illegal access attempts, and anonymizing user date — making it high standards in the industry.

Actually, Samsung has five Diamond-rated appliances in its portfolio, which is a large number across all industries globally.[4] This helps users feel more confident in a product’s smart features by demonstrating that their appliances have been tested against common security threats and vulnerabilities, including malicious software and unapproved product and user data access.

Design Story: Minimalism with Purpose

In addition to its functionality, the Bespoke AI Laundry Combo is designed to blend seamlessly with home environment. Samsung’s design philosophy, “Inspired by Humans, Creating the Future,” has been a guiding principle since its inception in 1996. This philosophy emphasizes empathy for users, focusing on creating products that not only fulfill functional needs but also contribute to a future. As an expansion of this philosophy, this year it presented Design Identity 5.0: Essential∙Innovative∙Harmonious.

The Bespoke AI Laundry Combo exemplifies this vision by incorporating the three core design principles.  Its “Monobody” design is the essence of minimalism, eliminating unnecessary elements while seamlessly integrating into user’s living space. The control panel and main body are crafted from a single sheet of metal, maintaining a sleek, uniform appearance that blends spaces in users’ home.

Moreover, its screen is designed to contain all the necessary information for controlling the product, highlighting its clean and minimalistic appearance. The user experience (UX) is designed to allow consumers to fully enjoy the core features on the display as well.

Receiving recognition at the iF Design Awards 2024, the all-in-one washer and dryer showcases how simplicity, combined with smart functionality, can elevate home appliances to new design standards.

Bringing Joy and Value to the Home

All of this adds up to a device that achieves far more than just the simple cleaning of laundry — it’s a means to uplift and rejuvenate the modern home. Whether users are seeking an appliance that prioritizes security, reduces energy consumption, or responds to voice commands all while blending into spaces, the Bespoke AI Laundry Combo offers it.

For more information on the Bespoke AI Laundry Combo, please visit: https://www.samsung.com/my/washers-and-dryers/washer-dryer-combo/wd8000dk-combo-all-in-one-combo-super-speed-25kg-gray-wd25db8995bzfq/

[1] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[2] Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) with IEC 3kg on AI Wash & Dry cycle with AI Energy Mode ON.

[3] Supported in English (UK).

[4] As of October 2024.

At this year’s IFA in September, Samsung announced the launching of the Bespoke AI Laundry Combo to the global market. This innovative product combines a washer and dryer that saves space in users’ homes. It also packs a range of AI features, like the AI Wash & Dry cycle. AI integration allows the combo unit to automatically detect the level of soiling and fabric type and then adjust the water, detergent, and washing/drying of clothes accordingly, which provides a personalized laundry experience.

Moohyung Lee, EVP and Head of the Customer Experience Team for the Digital Appliances Business at Samsung Electronics, describes the model as “a representative model of AI appliances that encapsulates Samsung’s innovative technology to date.”

What inspired Samsung to revolutionize how we do laundry, and what future innovations do they have in store to transform this experience further? Samsung Newsroom sat down with Moohyung Lee to delve deeper into these and other questions, in the first installment of this two-part series.

The Birth of the Bespoke AI Laundry Combo

Q: It has been a year since the Bespoke AI Laundry Combo was unveiled at IFA 2023. Can you quickly describe what it does?

A: Sure. It is our first all-in-one combo product with heat pump technology from Samsung, as well as the first ever model to feature the AI Home, a 7-inch, intelligently connected display. In many ways, it is a pioneering product for Samsung home appliances.

Q: Given the fact that it is our first of its kind in many ways, this product must have a special place in your heart. Could you share what was going through your mind when you began developing this product?

A: As the leader of the Customer Experience Team, I can confidently say that we take the voices of customers very seriously when developing new products. For example, we have found that some customers really want to save time when transferring laundry from the washer to the dryer. Of course, combo products are an existing category to help this, but generally customers expect more especially in drying time and performance.

That is why we decided to develop an all-in-one product, performing comparable to a standalone dryer. For that we applied large-capacity, high-efficiency heat pump technology. Also to reduce the hassle of household chores for customers, we enhanced the product with the AI Home, a 7-inch LCD screen that enhances the connected experience.

Q: That sounds really wonderful. But it took a year to launch the product since it was first unveiled. Why did it take so long?

A: Since the product was unveiled at IFA last year, we have continued to improve it by integrating our latest AI technologies. This results in an even more advanced user experience, in addition to offering the washing and drying performance we could make. Actually, for your information, our users will be able to continuously receive new features and upgrades long after the product has been purchased, thanks to Samsung’s Smart Forward over-the-network updates.

About the timeline — those who saw the product for the first time at IFA 2023 might think it took a year for us to launch, but development actually took about three years in total.

Q: Three years?

A: Yes, we first started development back in 2020. As mentioned earlier, our objective during development wasn’t just to address consumer inconveniences and dissatisfaction, but also to go beyond and revolutionize the entire laundry experience journey. To overcome the structural limitations of combo products, we conducted tests on multiple platforms, verified various technologies, and carried out extensive consumer research.

Through our proprietary patented technology, we resolved these challenges one by one over a three-year journey, and we take great pride in the unprecedented performance that has resulted from it. So I would like to say that the Bespoke AI Laundry Combo truly represents the culmination of all our technological capabilities.

Introducing the Tech Behind the Bespoke AI Laundry Combo

Q: There must be many stories to tell from those three years of development.

A: Our developers had quite a tough time. There were moments when we thought it was impossible to implement, but then someone would suddenly come up with an idea like, “How about this?” A funny story is that since it was a new product, we had to test it a lot, whether it was for washing or drying. The best way was to keep running these tests, so we ended up buying a huge variety of clothes from a clothing store every time. We bought so many clothes that I heard we eventually became VIP customers at that store.

Q: VIP at a clothing store. That is impressive! In its essence, it is a product that focuses on serving the fundamental role of washing and drying laundry.

A: That’s correct. Users expect an all-in-one washer-dryer combo to wash and dry just like other standalone washing machines and dryers would. Therefore, ensuring the performance in both functions was our main area of focus. Maintaining the drying performance at the level of a standalone dryer was the most challenging and crucial task, in particular. By equipping the machine with a heat pump of the same size as that of a large-capacity dryer, we successfully increased the heat exchange area. We’ve also managed to redesign the path of airflow and apply heat pump technology that comes with the added benefit of high energy efficiency.

Q: Why was it difficult to achieve drying performance?

A: After a wash, the inside of the drum remains humid, which creates an unfavorable environment for drying clothes. Additionally, due to the tub and drum structure of the washer, airflow loss is inevitable in comparison to a standalone dryer, making it difficult to achieve comparable drying performance.

To solve this, we completely redesigned the internal structure by moving the drying module from the bottom to the top, and the detergent dispenser vice versa. Along with this, we then applied a newly developed airflow structure and a large-capacity heat exchanger.

Q: What is the biggest benefit for users from this?

A: According to our internal research data, the amount of laundry most consumers handle in normal conditions globally is typically less than 6kg. It is roughly the weight of 50 towels, and the data shows that around 89% of loads fall under this weight.

This new product offers drying performance similar to that of a standalone dryer even under these real-use conditions. For users, this means they can complete their washing and drying in one go without the normal compromises. The machine also has the capacity to handle larger loads, like king-size bedding. And since it uses a heat pump system, it excels in terms of drying time and energy efficiency.

Q: Samsung has previously offered combo products. What unique features or advantages does this product offer?

A: Besides the drying performance that I mentioned earlier, the most important feature is probably the AI Home, a 7-inch LCD touchscreen that shows settings, detailed cycle information, remaining detergent in the tank, and the energy consumed. It also serves as a central control hub, allowing users to view and control other connected devices in the home.

Q: This seems like a much better experience than the typical small control screen.

A: Yes, and it can even stream videos for entertainment.

Q: And what other advantages does it have?

A: Of course, we prepared easy, convenient access to features like Auto Open Door, AI Wash & Dry, and Flex Auto Dispense System for user experience. Stay tuned! There is a lot to look forward to.

Imagining a Future With the Laundry Combo

Q: The more I hear about it, the more it seems like a product that showcases Samsung’s excellent technology really well. How has the consumer response been since its launch?

A: Considering that it is a premium product with a new approach, its sales have been exceptional. In Korea, where it was first launched, it sold 1,000 units in just three days and 3,000 units in twelve days, reaching 10,000 units in just two months. Compared to the sales numbers of traditional washing machines, it has performed well in a short period of time.

Q: Which customers would benefit the most from using this product?

A: Overall, I believe this product can be a good option for users who want to spend more time on meaningful activities, rather than spending time on household chores. Obviously, it saves the time spent on moving laundry from one appliance to another. But it also allows you to do laundry while not being at home or focusing on the task. Users will find great satisfaction in the peace of mind it offers. Additionally, it is an excellent solution for people who want to get the most use out of a given amount of physical space because they only need to install one appliance.

Q: Lastly, do you have any final words?

A: Since Samsung started making refrigerators, washing machines, and air conditioners 50 years ago, we have continuously strived to innovate the user experience. Therefore, home appliances are no longer merely simple machines, but everyday companions that have evolved to enhance customers’ lives.

One consistent finding from our consumer surveys is that people want to spend more time on themselves rather than on household tasks. Going forward, we will continue to create products that reinvent daily life.

Following on from Moohyung Lee’s answers, the second article of this series will be released next week. It explores features that make the laundry experience more enjoyable.

For more information on the Bespoke AI Laundry Combo, please visit: https://www.samsung.com/my/washers-and-dryers/washer-dryer-combo/wd8000dk-combo-all-in-one-combo-super-speed-25kg-gray-wd25db8995bzfq/

Samsung Malaysia Electronics today announced that it is launching the Bespoke AI Laundry Combo [1] in Malaysia. First introduced at IFA 2023 in Berlin, the all-in-one washer and dryer combo is set to redefine laundry experiences by combining a washer and a dryer into a single space efficient appliance that finishes the wash and dry cycle in one queue. The Bespoke AI Laundry Combo also leverages advanced AI, and a 7” display to provide an easy, entertaining laundry experience.

“At Samsung, we are constantly innovating to create appliances that seamlessly integrate into our consumers’ lives. The Bespoke AI Laundry Combo is an all-in-one appliance that combines washing and drying power, eliminating the need to transfer laundry between machines. With its intuitive control panel and SmartThings connectivity, the Bespoke AI Laundry Combo elevates the laundry experience, allowing consumers to manage their homes effortlessly and enjoy more while doing less. We are confident that this innovative laundry solution will be a welcome addition to Malaysian households,” said Mr. Denny Kim, President of Samsung Malaysia.

All-in-One Laundry Solution for Hassle-free Laundry Experience

Bespoke AI Laundry Combo seamlessly integrates a washer and dryer into a single unit while performing as effectively as two separate machines by utilizing Samsung’s Ecobubble and Heatpump Drying Technology. It can provide an efficient and space-saving laundry solution.

First, as it combined two machines into one, it eliminated the hassle for customers to move the laundry after washing. Users that waited for their laundry cycles to finish to immediately move it to the dryer to prevent odors, are allowed more flexible use of their time. Also users can save their valuable space, enabling users to take advantage of the freeing space for their interior needs while enjoying benefits of a washer and a dryer at the same time.

Moreover, the Bespoke AI Laundry Combo provides the large capacity of 25kg of washing and 15kg of drying, which makes better use of advantages of an All-in-One design. The big drum size is large enough to load even a king-sized comforter, and lots of clothes into a single load as well. Users now can spend less time in the laundry room and can enjoy more time outside.

Elevating the Laundry Experience at Home with AI

A key feature of the Bespoke AI Laundry Combo, the AI Wash & Dry,[2] sets a new standard for laundry efficiency. This advanced system uses a range of sensors to optimize both washing and drying for each load, freeing users from having to contemplate over about the optimal settings for each cycle. Upon sensing the weight of the laundry, it dispenses the right amount of water and detergent. It also detects the fabric and monitors the level of soiling during the cycle, and adjusts washing time and detergent use accordingly. After the wash cycle, the technology customizes the drying process based on the weight and fabric,[3] ensuring excellent cleaning and drying results. With AI Wash & Dry, users benefit from a thorough, more efficient[4] and personalized laundry experience.

Seamless, Efficient User Experiences

The Bespoke AI Laundry Combo offers an enhanced user experience with the intuitive 7” wide LCD display that serves as a central control hub for laundry, and moreover the entire home. With a wide display, it delivers substantial information about the laundry starting with course details, remaining amount of detergent, and energy consumption. When showing courses, the combo uses machine learning to remember user habits and recommend cycles[5] based on periodic and seasonal needs.[6] When the course is finished, it provides an energy and water consumption report that can be viewed on the LCD display or the SmartThings App.[7] Additionally, users have clear view of the 3D Map View, which shows all connected appliances[8] within the home and enables users to seamlessly monitor and turn on/off them. Users can check if the air conditioner is on, or get the robot vacuum cleaner to start cleaning, all while they are in the laundry room.

The Bespoke AI Laundry Combo was verified to level ‘Diamond’ under UL Solutions’ Marketing Claim Verification IoT Security Rating, proving its competitiveness in security.

Furthermore, users of the Bespoke AI Laundry Combo can now enjoy the updated Bixby[9] which comes with better understanding capabilities allowing for more responsive interaction than before. Through AI, Bixby can understand complicated and casual conversations, allowing users to give multi-intended, complex commands.[10] Upon using the Bespoke AI Laundry Combo, users can ask “What’s the weather like?”, and then say “Start the wash cycle and lower the living room temperature,” and have their requests finished in one sequence. Bixby provides support for Device Q&A as well, assisting users when they have questions about certain features on their appliances. When an error is displayed on the LCD display, users can ask directly what this means, instead of having to look through the user manual or search on their phones. Lastly, the laundry combo has been updated so that it responds without the “Hi Bixby” or “Bixby” wake-up phrases. Users can naturally approach the washing machine, and say ‘Open the washing machine door’, and then get a prompt response or see the action carried out.

The Samsung Bespoke AI Laundry Combo is available for purchase starting today. Don’t miss out on the exclusive launch promotion running from 1 November 2024 to 31 December 2024! During this period, you can buy at a special price of RM12,999, from the usual retail price of RM14,299. Buy today and enjoy incredible savings while upgrading your laundry experience!

To buy now, please visit: https://www.samsung.com/my/washers-and-dryers/washer-dryer-combo/wd8000dk-combo-all-in-one-combo-super-speed-25kg-gray-wd25db8995bzfq/

[1]Does not mean all services available on the product are AI or generate information or outcome using AI. AI Smart Dial, AI Wash & Dry, Voice enabled with Bixby utilize AI-based algorithms, which be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2]Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[3]To prevent wear, wash like fabrics together.

[4]Based on AI-based algorithm and internal testing using the AI Wash & Dry cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.

[5]Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[6]Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[7]The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[8]Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Users must use the same log-in account between devices,

[9]Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on country. Bixby recognizes selected languages and certain accents/dialects. The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required. Users must agree to the update to use this function.

[10]This function may produce inaccurate results, and will be updated periodically to improve accuracy.