Samsung Malaysia Electronics today announced that it is launching the Bespoke AI Laundry Combo [1] in Malaysia. First introduced at IFA 2023 in Berlin, the all-in-one washer and dryer combo is set to redefine laundry experiences by combining a washer and a dryer into a single space efficient appliance that finishes the wash and dry cycle in one queue. The Bespoke AI Laundry Combo also leverages advanced AI, and a 7” display to provide an easy, entertaining laundry experience.

“At Samsung, we are constantly innovating to create appliances that seamlessly integrate into our consumers’ lives. The Bespoke AI Laundry Combo is an all-in-one appliance that combines washing and drying power, eliminating the need to transfer laundry between machines. With its intuitive control panel and SmartThings connectivity, the Bespoke AI Laundry Combo elevates the laundry experience, allowing consumers to manage their homes effortlessly and enjoy more while doing less. We are confident that this innovative laundry solution will be a welcome addition to Malaysian households,” said Mr. Denny Kim, President of Samsung Malaysia.

All-in-One Laundry Solution for Hassle-free Laundry Experience

Bespoke AI Laundry Combo seamlessly integrates a washer and dryer into a single unit while performing as effectively as two separate machines by utilizing Samsung’s Ecobubble and Heatpump Drying Technology. It can provide an efficient and space-saving laundry solution.

First, as it combined two machines into one, it eliminated the hassle for customers to move the laundry after washing. Users that waited for their laundry cycles to finish to immediately move it to the dryer to prevent odors, are allowed more flexible use of their time. Also users can save their valuable space, enabling users to take advantage of the freeing space for their interior needs while enjoying benefits of a washer and a dryer at the same time.

Moreover, the Bespoke AI Laundry Combo provides the large capacity of 25kg of washing and 15kg of drying, which makes better use of advantages of an All-in-One design. The big drum size is large enough to load even a king-sized comforter, and lots of clothes into a single load as well. Users now can spend less time in the laundry room and can enjoy more time outside.

Elevating the Laundry Experience at Home with AI

A key feature of the Bespoke AI Laundry Combo, the AI Wash & Dry,[2] sets a new standard for laundry efficiency. This advanced system uses a range of sensors to optimize both washing and drying for each load, freeing users from having to contemplate over about the optimal settings for each cycle. Upon sensing the weight of the laundry, it dispenses the right amount of water and detergent. It also detects the fabric and monitors the level of soiling during the cycle, and adjusts washing time and detergent use accordingly. After the wash cycle, the technology customizes the drying process based on the weight and fabric,[3] ensuring excellent cleaning and drying results. With AI Wash & Dry, users benefit from a thorough, more efficient[4] and personalized laundry experience.

Seamless, Efficient User Experiences

The Bespoke AI Laundry Combo offers an enhanced user experience with the intuitive 7” wide LCD display that serves as a central control hub for laundry, and moreover the entire home. With a wide display, it delivers substantial information about the laundry starting with course details, remaining amount of detergent, and energy consumption. When showing courses, the combo uses machine learning to remember user habits and recommend cycles[5] based on periodic and seasonal needs.[6] When the course is finished, it provides an energy and water consumption report that can be viewed on the LCD display or the SmartThings App.[7] Additionally, users have clear view of the 3D Map View, which shows all connected appliances[8] within the home and enables users to seamlessly monitor and turn on/off them. Users can check if the air conditioner is on, or get the robot vacuum cleaner to start cleaning, all while they are in the laundry room.

The Bespoke AI Laundry Combo was verified to level ‘Diamond’ under UL Solutions’ Marketing Claim Verification IoT Security Rating, proving its competitiveness in security.

Furthermore, users of the Bespoke AI Laundry Combo can now enjoy the updated Bixby[9] which comes with better understanding capabilities allowing for more responsive interaction than before. Through AI, Bixby can understand complicated and casual conversations, allowing users to give multi-intended, complex commands.[10] Upon using the Bespoke AI Laundry Combo, users can ask “What’s the weather like?”, and then say “Start the wash cycle and lower the living room temperature,” and have their requests finished in one sequence. Bixby provides support for Device Q&A as well, assisting users when they have questions about certain features on their appliances. When an error is displayed on the LCD display, users can ask directly what this means, instead of having to look through the user manual or search on their phones. Lastly, the laundry combo has been updated so that it responds without the “Hi Bixby” or “Bixby” wake-up phrases. Users can naturally approach the washing machine, and say ‘Open the washing machine door’, and then get a prompt response or see the action carried out.

The Samsung Bespoke AI Laundry Combo is available for purchase starting today. Don’t miss out on the exclusive launch promotion running from 1 November 2024 to 31 December 2024! During this period, you can buy at a special price of RM12,999, from the usual retail price of RM14,299. Buy today and enjoy incredible savings while upgrading your laundry experience!

To buy now, please visit: https://www.samsung.com/my/washers-and-dryers/washer-dryer-combo/wd8000dk-combo-all-in-one-combo-super-speed-25kg-gray-wd25db8995bzfq/

[1]Does not mean all services available on the product are AI or generate information or outcome using AI. AI Smart Dial, AI Wash & Dry, Voice enabled with Bixby utilize AI-based algorithms, which be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2]Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

[3]To prevent wear, wash like fabrics together.

[4]Based on AI-based algorithm and internal testing using the AI Wash & Dry cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.

[5]Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[6]Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[7]The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[8]Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Users must use the same log-in account between devices,

[9]Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on country. Bixby recognizes selected languages and certain accents/dialects. The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required. Users must agree to the update to use this function.

[10]This function may produce inaccurate results, and will be updated periodically to improve accuracy.

Samsung SmartThings began as Samsung Electronics’ Internet of Things (IoT) platform, connecting not only Samsung products but also a wide array of devices from partner companies. This integration has evolved into a seamless, connected experience tailored to fit diverse lifestyles.

Growing from 100 million subscribers in 2019 to over 350 million by August 2023, SmartThings has established Samsung as a leader in the smart home market. The platform continues to expand its influence in the IoT industry by enhancing its AI-driven capabilities and even extending its reach into the B2B space.

Check out the infographic below to explore Samsung SmartThings’ 10-year journey of innovation.

The company showcased revolutionary accessibility features in its Bespoke AI appliances on September 6 (local time) at IFA 2024 — Europe’s largest consumer electronics trade show held in Berlin, Germany. Aligning with this year’s IFA theme of “Innovation for All,” Samsung is presenting a more comfortable lifestyle to users.

▲ Samsung Electronics’ press conference at IFA 2024

Personalizing Experiences According to Each User’s Voice 

At IFA 2024, Samsung introduced Voice ID[3] — a game changer in smart home technology that will offer personalized experiences by distinguishing between family members’ voices.

Home appliances that support Voice ID will be able to understand voice commands from users and provide customized solutions based on schedules, interests, health conditions and other personal characteristics.

For example, Voice ID will recognize a senior user’s voice, recommend dishes depending on their diet and find relevant recipes when they ask about dinner.[4]

Syncing Accessibility Settings Across Devices

Currently, accessibility settings need to be set up separately for each device. By the second half of this year, Accessibility Sync will allow users to apply accessibility settings from their smartphones to their home appliances during initial setup.

In the future, home appliances with Voice ID support will be able to synchronize accessibility settings with each user’s voice. For instance, Accessibility Sync will recognize a mother’s voice and apply her smartphone’s accessibility settings to the washing machine.

Improving Usability Through More Visible Screens and Voice Assistance 

▲ Bespoke AI appliances inside Samsung’s booth at IFA 2024

At IFA 2024, visitors to Samsung’s booth can experience how the company is improving screen visibility on its Bespoke AI appliances. The 32-inch screen on the Bespoke 4-Door Refrigerator with AI Family Hub[5][6] features black-and-white, color inversion and font enlargement for users with low vision. Meanwhile, the 7-inch AI Home[7] on the Bespoke AI Laundry Combo supports high contrast to improve readability.

Voice Guide will further enhance accessibility by providing audible descriptions of an appliance’s status and operations. Once activated in settings, the feature will read what is displayed on the screen. Voice Guide will be progressively rolled out[8] to products with displays.

Adding Convenience With a Light Touch

▲ Bespoke AI Laundry Combo with Auto Open Door

Designed to help users easily open doors, Auto Open Door is currently available on selected refrigerators, washing machines, ovens and other home appliances. The Bespoke 4-Door Refrigerator with AI Family Hub opens with a gentle touch. Meanwhile, the Bespoke AI Laundry Combo door automatically opens at the end of a wash or dry cycle to allow moisture to escape or keep laundry fresh.

Samsung is constantly expanding its features to make home appliances more accessible to users. Fully committed to its “AI for All” vision, the company looks forward to breaking down barriers and setting new standards for inclusivity in home technology.

[1] Accessibility features of Samsung home appliances may vary by region and product.

[2] Results may vary depending on actual usage conditions.

[3] Voice ID is expected to be available in 2025. The availability of features and content providers may vary by country/carrier/language/device model/OS version.

[4] The following scenario may vary depending on user language settings or regional differences.

[5] Product Name may differ by region. North America: Bespoke 4-Door Flex Refrigerator with AI Family Hub+, Latin America: Bespoke 4-Door French Door Refrigerator with AI Family Hub+.

[6] Product availability may vary according to region.

[7] Does not mean all services available on the AI Home are AI or generate information or outcomes using AI. AI Smart Dial, AI Wash & Dry and Voice enabled with Bixby accessible through the AI Home utilize AI-based algorithms, which may be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[8] As of early September 2024, Voice Guide is only supported on select Family Hub refrigerators and Bespoke AI Laundry Combo.

IFA 2024 — Europe’s largest consumer electronics trade show held in Berlin, Germany — opened on September 6 with Samsung Electronics showcasing an impressive array of AI-powered products and services under its vision of “AI for All.”

Samsung Newsroom visited the company’s dynamic booth at IFA 2024 to see what innovative technologies captivated attendees.

▲ (Left) Samsung’s exhibit is located in CityCube Berlin in Messe Berlin. (Right) Crowds gathered at Samsung’s IFA 2024 booth.

Leading the Way to a Safer, More Sustainable Future

Upon entering the exhibit, visitors were welcomed by a range of SmartThings solutions — organized into key themes such as Security, Sustainability, Easy Connectivity and Control, Safety and Health as well as B2B Solutions. Each area highlighted SmartThings’ AI capabilities, illustrating how these innovations integrate into everyday life and reflect Samsung’s commitment to building a safer and more sustainable future.

▲ Calm Onboarding helps to manage the entire product journey, from registration to actual use and product maintenance. Meanwhile, Map View allows users to monitor devices in living spaces at a glance.

▲ SmartThings can adjust home appliances to create optimal sleep conditions

▲ The B2B-specific SmartThings Pro streamlines operations in residential or commercial spaces by connecting and managing lighting, temperature and humidity controls, cameras, home appliances and other IoT devices.

Personalizing Daily Life Through Bespoke AI Home Appliances

In the Bespoke AI space, guests witnessed the remarkable evolution of Samsung’s home appliances — now more intuitive and customized for spaces around the home. Notably, Samsung unveiled an upgraded version of the smart AI voice assistant Bixby alongside other state-of-the-art technologies that deliver tailored services based on the user’s voice and location.

▲ The 7-inch AI Home on Anyplace Induction helps users see and control their home appliances.

▲ The Bespoke AI Family Hub[1] refrigerator uses AI for image recognition, recipe suggestions and more.

▲ The Bespoke AI Laundry Combo received an A-grade energy efficiency class rating for its washing and drying capabilities.

▲ The Energy Leadership Zone explains to energy-conscious European consumers how Samsung’s AI home appliances and services reduce energy consumption.

Unlocking Next-Level Viewing Experiences

The AI TV space introduced visitors to the newest trends in AI TVs and other technologies that can be implemented around the home. The Transparent MICRO LED impressed with its crystal-clear image quality and high transparency, and the AI home companion Ballie drew attention as well.

▲ The Transparent MICRO LED stands out from other similar displays with its ultra-transparent and bezel-less design.

▲ Ballie offers personalized experiences by playing music or controlling various IoT devices.

▲ Visitors enjoy games on (left) the 49-inch Odyssey OLED G9 and (right) Samsung Gaming Hub on a Samsung AI TV.

▲ (Left) The Music Frame and (right) the 2024 version of The Premiere are displayed at IFA 2024.

Creating a Smarter Mobile Future With Galaxy AI

Finally, guests experienced the latest AI features across the Galaxy lineup in the Galaxy AI Ecosystem space. Showcasing a truly integrated experience, various devices from the Galaxy product family were on display — including the Galaxy Z series, Galaxy Watch, Galaxy Buds and Galaxy Book.

Visitors expressed keen interest in the new levels of connectivity between devices, with some commenting that the practical features are exactly what they’ve been waiting for.

▲ Interpreter allows users to take advantage of both the main screen and cover screen when having a conversation in different languages.

▲ The Galaxy Watch can track users’ health.

[1] Product availability may vary according to region.

Further expanding the AI for All vision, the conference included chapters “AI Meets the World” and “AI Meets You” where speakers from across the company and its partners demonstrated the critical role AI plays in improving users’ quality of life, equipping them with tools they can use to enrich their lives.

“Since our presentation at IFA last year, discussions around AI and its role in our lives have grown significantly,” said Benjamin Braun, Chief Marketing Officer, Samsung Europe. “At Samsung, we are proud to make AI more accessible and understandable, showing how it can simplify life rather than complicate it. We believe AI should act like multiple pairs of helping hands, meeting your needs  and the world beyond them. Our AI-enabled products allow people more time to focus on the things they care about.”

▲ Benjamin Braun, CMO Samsung Europe, highlighting AI for All on stage at IFA 2024

AI For All

Samsung’s AI for All spans a wide range of its AI enabled products, from mobile devices, home appliances and home entertainment systems. By the end of 2024, Samsung expects there will be 200 million Galaxy AI-enabled devices in users’ hands. Samsung understands its AI features need to adapt to how consumers want to live – as well as supporting the needs of the earth.

Central to this is the expanding SmartThings ecosystem, which connects over 500 million devices, offering seamless remote control of all Samsung AI-enabled products, from turning the heating on or off, managing all appliances when home or away and navigating Samsung TVs.

Never before has it been so easy for people across the world to use of the power of AI to take control of the world around them. Samsung AI enable products give this power to its users, allowing them to curate their everyday experiences. Whether striving for more sustainable living, expanding creativity or connecting with their loved ones.

However, only 15% of people said they have a full understanding of how AI can be used in their daily lives and yet 66% of us are looking for ways to create more time. This shows a clear opportunity for Samsung AI to give back to people, and why AI is for All. [1]

Launching following IFA, the latest operating system upgrade, One UI 6.1.1, will make AI features from the Galaxy Z Fold6 and Z Flip6, such as Live Translate and Circle To Search, available on the Galaxy S24, Z Fold5 and Flip5.

This rollout of One UI 6.1.1 will also include brand new apps which bring more opportunity for creativity and connection. Including, Sketch to Image, which allows users to visualise their ideas through image options generated from a simple drawing and Portrait Studio which propels creativity by helping users create a more personalised avatar to use online.

▲ Deborah Honig, VP of One Samsung at Samsung UK, on stage at IFA 2024

AI Meets You

Samsung believes that its AI should enhance daily life by allowing users to personalise entertainment experiences. At IFA 2024, Samsung launched the Premiere 7 and 9 Projectors, Galaxy Book5 Pro 360, and Galaxy Book4 Edge 15-inch, all designed to help users focus on what they care about and who they share it with.

The Premiere 9 and The Premiere 7 projectors, bring advanced laser technology to home entertainment, delivering exceptional 4K resolution and immersive audio on screens up to 130 inches. They include AI-powered technology, including Upscaling, which enhances content to 4K quality, and Vision Booster, which adjusts brightness and contrast for optimal viewing in various lighting conditions. Designed to transform living spaces into premium home cinemas, these projectors offer a superior viewing experience with cutting-edge technology.

▲ Stephanie Chosen, Brand & Product Marketing Manager, Samsung at IFA 2024 on stage

The Galaxy Book5 Pro 360, in collaboration with Intel, combines the power of the new Intel® Core Ultra processor with Samsung’s mobile leadership to unlock the next level of cross-device AI experiences. Featuring Galaxy AI, it offers personalised productivity and seamless connectivity. With all-day battery life, users can accomplish more efficiently, while its enhanced graphics and displays provide a premium entertainment experience within Galaxy’s extensive mobile AI ecosystem.

The ultra-thin Galaxy Book4 Edge 15-inch, designed with Qualcomm, is powered by the Snapdragon® X Plus processor for exceptional performance and long battery life. It integrates advanced NPU technology for top-tier AI capabilities and combines Copilot+ PC features with Galaxy AI. This portable device enhances creativity and connectivity on a vibrant 15-inch display.

Also showcased on stage at IFA were the latest innovations in Samsung TVs. Since 2015, Tizen OS has powered hundreds of millions of smart TVs, leading the evolution of television viewing. 2024 Samsung AI TVs will receive Tizen OS upgrades for seven years considering hardware specification.[2] This ensures that consumers can continue to enjoy the latest innovations and enhanced connectivity across all their Samsung devices.

Samsung’s Neo QLED 8K AI screens provide an enhanced viewing experience with built-in NQ 8 AI Gen 3 processors. These processors feature 512 neural networks—eight times more than before—and, when combined with the power of AI, deliver a customised, high-quality sound and picture experience. This technology upscales on-screen content to deliver the sharp and smooth picture yet.

The latest developments in The Frame and Art Store were also celebrated at IFA with the announcement of several new partnerships. Along with collaborations with Finnish design house Marimekko and Jean-Michel Basquiat, Samsung introduced an exclusive collection of 12 masterpieces by Belgian surrealist René Magritte. These partnerships enable users to bring extraordinary art into their homes, adding a touch of magic to their everyday surroundings.

Samsung is creating simple user experiences through its Bespoke AI appliances[3], which now offer enhanced voice control through Bixby upgrades. The upgraded Bixby can understand multiple commands in one sentence, recall previous context[4] to carry out continuous commands for personalised responses and provide answers to product related questions[5]. It allows users to express their needs more naturally and easily than before.

Samsung also opens up greater control and accessibility benefits for users. For example, Samsung developed and applied an Auto Open Door feature on some washing machine and refrigerator models so users can open doors with a light touch. A recent update allows people to open the door by simply saying, “Open the refrigerator door”, even without wake-up commands like “Hi Bixby”.

AI Meets World

Samsung believes that AI is a force for good and one which has a critical role to play in allowing us all to take better care of the planet and each other.

Samsung has continued its mission to become Net Zero by 2050, with 93% of its DX Division operations running on to Renewable Energy sources[6].

Within its products, Samsung continues to prioritise energy efficiency and is passionate about using AI to make this possible. Whether that’s AI inside appliances such as its refrigerators and washing machines or using AI to unlock the potential of its SmartThings Eco System to save more energy.

Samsung’s AI Hybrid refrigerators have been built with energy saving front of mind. By combining two power sources, a compressor and Peltier cooling technology, the fridge intelligently responds when more energy than usual is being used. For example, if the fridge door is left open for longer, the Peltier technology works as an extra cooling source to improve overall energy efficiency.

On stage at IFA Samsung revealed that the Bespoke AI Laundry Combo is now rolling out across Europe. The All-in-One washer and dryer combo is a single space efficient appliance that finishes the wash and dry cycle in one queue. The wash cycle not only meets but surpasses the minimum energy efficiency requirements for the A-grade rating by up to 20%[7], and the wash and dry cycle combined also meets the A-grade rating.[8] This impressive performance is achieved through advanced heat pump drying technology, which dries clothes quickly, gently and efficiently at lower temperatures

▲ Katharina Mayer, Head of LifeStyle Lab Europe, Digital Appliances, Samsung, on stage at IFA 2024

The SmartThings Ecosystem remains at the core of Samsung’s ability to pioneer energy efficiency, as it can make lots of small changes to make a big difference. The AI Energy Mode in SmartThings Energy[9] can save up to 70% of energy consumption for washing machines[10][11]. Also with SmartThings Away Mode users never have to worry about forgetting to turn off a light or the TV when they go out. Sensors in various appliances sense when there is no-one in the room and then shut down systems to save energy.

Bespoke AI appliances can also save energy costs through Optimal Scheduling and Optimal Charging. These features delay the start of a wash cycle and charging to avoid peak hours in order to reduce energy costs when combined with smart tariffs.

The Samsung exhibition at IFA will be open from September 6^th to 10^th at the City Cube, Berlin.

[1] This research was conducted between July 11th and July 19th, 2024, to gauge public sentiment towards AI across Europe. The survey sampled 11,000 adults from ten countries: the UK, Germany, France, Italy, Spain, Sweden, Finland, Norway, Denmark and Poland, with each country contributing 1,000 respondents, except the UK, which had 2,000 respondents.

[2] Details on supported models and features to be determined.

[3] The update is available for appliances launched in 2024 including the Bespoke 4-Door Refrigerator with AI Family Hub; Bespoke AI Laundry Combo; Bespoke Slide-in Range; Bespoke Jet Bot Combo AI; and Bespoke AI WindFree Gallery Freestanding Air Conditioner (sold in Korea only).

[4] Only available while the dialog box is open.

[5] Understanding multiple commands and Recalling previous context are supported in the following languages: English (US, UK, India), Korean, Spanish (Latin America, Europe), French, German, Italian and Portuguese (Brazil). Answering product-related questions is currently available for English (US) and Korean. The following scenario is based on English (US) and may vary depending on user language settings.

[6] In September 2022, Samsung announced its New Environmental Strategy which includes the company’s goals to achieve net zero Scope 1,2 emissions by 2050, maximize resource circularity to contribute to a circular economy and tackle environmental challenges through technological innovation. Samsung’s Device eXperience (DX) division aims to reach net zero Scope 1,2 emissions by 2030. The DX division achieved 93.4% renewable energy conversion as of the end of 2023 — which includes 100% renewable energy used at major global manufacturing facilities in the United States, Europe, Korea, China, Brazil, India and Vietnam.

[7] Based on internal testing of energy efficiency of household washing machines according to Regulation (EU) 2019/2016. This 18kg washer model comes with 20 percent more energy efficiency (38.9 EEI) than the conventional A-rated energy efficiency class (52 EEI).

[8] Based on internal testing. Complete operating cycle from washing to drying of this model is rated Energy efficiency class A as defined by EU Regulation 2019/2014.

[9] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[10] Savings amount estimated based on tests performed by Samsung. Estimated savings may differ from users actual savings. https://blog.smartthings.com/smartthings-energy/how-to-reduce-your-carbon-footprint-with-smartthings-energy/

[11] Wi-Fi connection, Samsung account and SmartThings required. Can be applied when the selected washing temperature is 20~40°C. Max saving results from washing a 40 degree cycle as a cold wash. Savings based on internal testing on the WW11BB944AGB model in normal usage conditions. Results: Power consumption without AI Energy Mode = 0.539 KWh. Power consumption with AI Energy Mode = 0.145 KWh. Results may vary depending on the actual usage conditions.

Samsung Electronics Co., Ltd. announced it is showcasing its latest energy-efficient appliance lineup for the European lifestyle at IFA 2024. The new product range includes a BESPOKE AI Washer with A-55% extra energy efficiency,[1] a Bespoke AI Laundry Combo that achieves an A rating for the complete cycle,[2] and an A-10% Bespoke Dishwasher [3]. Drawing on its longstanding dedication to enhancing energy efficiency, Samsung has improved its core technologies to respond to the consumer needs for better ways to save energy in everyday life.

“Samsung has a long track record of bringing its energy efficient lineup to European markets, and IFA is an ideal setting for showcasing these types of solutions,” said Moohyung Lee, EVP and Head of the Customer Experience Team for Digital Appliances Business at Samsung Electronics. “We expect that new models will be the right choice for customers who are seeking for the extra energy efficiency at home.”

A More Efficient Washing Experience 

The most notable achievement out of Samsung’s high-energy rating lineup at IFA 2024 is the BESPOKE AI Washer. The model, planned for next year’s launching[4], consumes up to 55% less energy than the minimum energy efficiency requirements for a Class A rating[5]. Following the A-40% model that launched in the first half this year, the new product has applied Samsung’s technologies to achieve an additional energy saving.

Samsung applies advanced technologies to achieve up to 55% less energy consumption than the minimum energy efficiency requirements for the Class A rating. The core of these advanced technologies is the Bubble Shot, which pulls soapy water through the circulation pump and sprays it on top of the laundry inside the drum. This makes washing more effective by drenching the laundry more easily and allowing the detergent to penetrate clothing evenly. It combines with Ecobubble and algorithms to enhance extra energy efficiency.

The implementation of AI Home[6] is an additional noteworthy change. This 7’’ wide LCD touchscreen on the device serves as an intuitive control center for the laundry. Not only can users quickly choose their laundry cycle, but they can also receive the personalized washing recommendations that suits their habits and periodic needs. [7] It allows for effective user control and laundry care.

All-in-one, Energy Efficient Laundry Solution

At IFA, Samsung is also displaying the Bespoke AI Laundry Combo, which will soon be available in the European market. The model combines a washer and a dryer in a single machine freeing users from the hassle of transferring the load to the dryer after washing. The combo is distinctive in that there is significant improvement in energy efficiency, achieving an A rating across the entire washing and drying cycle[8] , with an A-20% for washing[9]. This is the highest level in Samsung’s combo lineup in Europe.

Samsung has worked hard to improve the drying efficiency especially. The Heatpump Drying technology dries clothes quickly, gently and efficiently at low temperatures. Furthermore, a specially designed duct structure improves the efficiency of internal air circulation, allowing for the efficient reuse and transfer of heat energy. Meanwhile, to achieve a high energy rating in the wash only cycle, the Bubble Shot Technology is implemented. It make the laundry drench well by spraying soapy water from the top using the circulation pump. As a result, the combo’s complete wash cycle exceeds the minimum energy efficiency requirements for the Class A threshold by up to 20%, with the wash and dry cycle receiving a well-deserved Class A.

Clean Effectively, Save More Energy

The Bespoke Dishwasher[10] with extra energy efficiency will be also displayed at IFA 2024. It not only boasts a stylish look with its Kitchen Fit Sliding Door[11] design that seamlessly matches kitchen furniture, but also offers effective performance while saving energy by up to 10% than the requirements for an A energy rating. [12]

A WaterJet Clean and an Active Fan Dry system play an important role in delivering this extra efficiency. First, WaterJet Clean delivers intensive cleaning from every angle with rotating dual wash arms, thanks to the specially designed All-in-one Sump module.[13] It generates a unique flow path to make the product exceptionally power efficient and uses only 7.9 liters[14] of water ― which is a significantly low level compared to conventional models[15] ― without impacting its performance.

The Active Fan Dry system,[16] on the other hand, enhances internal air circulation, leading to less energy consumption. It blows gentle and moderate wind using two fans on the walls of the tub during drying. Since this wind helps evaporate moisture, less latent heat is required from the rinsing water. Therefore, it reduces the amount of energy used for heating the rinsing water. As a result, users can neatly finish the cycle with enhanced energy efficiency.

Additional Energy Savings Through SmartThings Connectivity

With these advancements in hardware, Samsung’s new energy efficient lineup also support SmartThings AI Energy Mode.[17] After connecting appliances to SmartThings, users can check daily, weekly and monthly power consumption. And when the estimated monthly electricity bill exceeds the targeted amount, they can activate AI Energy Mode through SmartThings app to proactively save energy. With the cycles that work with AI Energy Mode, the BESPOKE AI Washer saves energy usage by up to 70%,[18] the Bespoke AI Laundry Combo saves energy up to 60% on washing and up to 30% on drying.[19] And the dishwasher uses up to 21% less energy with the Pots & Pans program.[20]

Visitors at IFA 2024 ― being held in Berlin from September 6 to 10 ― will be able to see Samsung’s new energy efficient appliances at Samsung booth. The Bespoke Dishwasher is currently available in several European countries and the Bespoke AI Laundry Combo is set to launch in select European countries in the fourth quarter this year. And the BESPOKE AI Washer will roll out in different European countries early next year.

[1] Based on Samsung internal testing, Applicable models in WW9000F series are 55% more efficient than required to achieve the A energy efficiency class limit under Regulation (EU) No 2019/2014.

[2] Based on internal testing. Complete operating cycle from washing to drying of this model is rated Energy efficiency class A as defined by EU Regulation 2019/2014.

[3] Based on internal testing, DW60C*8******* in DW8700B series are 10% more efficient than required to achieve the A energy efficiency class limit under Regulation (EU) No 2019/2017

[4] Planned for launching in the first half of 2025

[5] Based on Samsung internal testing, Applicable models in WW9000F series are 55% more efficient than required to achieve the A energy efficiency class limit under Regulation (EU) No 2019/2014.

[6] Does not mean all services available on the AI Home are AI or generate information or outcomes using AI. AI Smart Dial, AI Wash & Dry, Voice enabled with Bixby accessible through the AI Home utilize AI-based algorithms, which be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[7] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[8] Based on internal testing. Complete operating cycle from washing to drying of this model is rated Energy efficiency class A as defined by EU Regulation 2019/2014.

[9] Based on internal testing of energy efficiency of household washing machines according to Regulation (EU) 2019/2016. This 18kg washer model comes with 20 percent more energy efficiency (38.9 EEI) than the conventional A-rated energy efficiency class (52 EEI).

[10] Model code: DW60C*8******* (Europe).

[11] Kitchen Fit Sliding Model: DW60CG8**I00**. Custom panel weight range: 4.5~12kg (Self-adjusting).

[12] Based on internal testing, DW60C*8******* in DW8700B series are 10% more efficient than required to achieve the A energy efficiency class limit under Regulation (EU) No 2019/2017.

[13] The sump module gathers water during wash cycles, houses various filters, and contains the main pump for water circulation and drainage.

[14] Only when using the Eco cycle.

[15] Compared to DW60BG750***, DW60C*8******* consumes 1.3L less water during the Eco cycle.

[16] When using Active Fan Dry, the drying time may increase, because the rinsing water temperature is lower.

[17] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[18] Based on internal testing on the WW11BB944AGB model in normal usage conditions.

Results: Power consumption without AI Energy Mode = 0.539 KWh. Power consumption with AI Energy Mode = 0.145 KWh. Results may vary depending on the actual usage conditions.

[19] Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) with IEC 3kg on AI Wash & Dry cycle with AI Energy Mode ON.

[20] Based on internal testing comparing the water temperatures and cycle times of the factory setting and AI Energy mode for the ‘Pots & Pans’ program which may need to be downloaded via the SmartThings App. Results may vary depending on the actual usage conditions. AI Energy mode can be used with 6 washing cycles: Intensive, Express, Extra Silence, Pots & Pans, Plastic and Auto.

*The content has been revised to provide more accurate information.

Home appliances and electronics have followed this evolution. What were once large, bulky machines have since become highly advanced, integrated devices and essential companions in daily life.

▲ Exterior view of the Messe Berlin exhibition grounds during IFA 2022

In the midst of this change, Samsung has positioned itself to lead the next 100 years of innovation by seamlessly connecting mobile devices, TVs and home appliances through SmartThings[1] — while offering enhanced control over devices through upgrades in Bixby[2], the company’s voice assistant which can now better understand complex commands based on natural language.

IFA 2024 kicks off on September 6 under the slogan “Innovation for All.” Before its grand opening, Samsung Newsroom looked back at IFA’s century-long journey of innovation and Samsung’s legacy of technological breakthroughs.

From Radio Exhibition to Innovation Hub for AI Devices

In its early days, IFA served as a platform for the German government to showcase emerging radio technology in the 1920s. Albert Einstein even delivered the opening speech in 1930.

▲ Albert Einstein during his opening speech for IFA in 1930 (photo credit: IFA website)

This marked the beginning of a series of breakthroughs including the introduction of the world’s first car radio in 1932 and the color TV in 1937. World War II halted IFA for several years in the 1940s, but technological progress continued. In 1971, the show was renamed Internationale Funkausstellung to become the IFA consumers know today.

The evolution of home appliances has been equally remarkable. Refrigerators and washing machines are no longer simple mechanical devices designed to reduce household labor. Innovations in compressors and motors — along with advancements in electronic components, smart features and connectivity — have turned these devices into sophisticated, high-tech tools for modern living.

Samsung first started exhibiting at IFA in 1991, showcasing monitors, PCs and more at a modest 43-square-meter booth during the trade show’s expansion beyond radio and television to include digital media devices. Twelve years later in 2003, the company upgraded its booth to a significantly larger 3,600-square-meter one in the prime location of Hall 20. Since 2014, Samsung has exclusively occupied CityCube Berlin and is ready to impress visitors once again with its 6,000-square-meter booth this year.

Growing With IFA and Leading the AI Era With a Connected Ecosystem

Samsung’s presence at IFA has continually increased as the company introduced groundbreaking technologies across home appliances, TVs and mobile devices. In 2006, the tech giant showcased the Bordeaux TV, which established Samsung as the global TV market leader. In 2011, the company introduced the smart TV and the Galaxy Note — the latter of which heralded the “phablet era” by blurring the line between smartphones and tablets.

Samsung unveiled the world’s first curved UHD TV and Samsung’s first smartwatch, the Galaxy Gear, at IFA 2013. Three years later in 2016, the launch of the Family Hub refrigerator with a large touchscreen marked the transition of home appliances into advanced Internet of Things (IoT) devices.

▲ Samsung Electronics’ SmartThings booth at IFA 2023

In 2014, Samsung had recognized the potential for connected experiences to revolutionize consumers’ lives and acquired SmartThings just a month before IFA 2014. Today, SmartThings has since grown over a decade into a massive, global ecosystem of more than 340 partners and 350 million users[3].

At IFA 2018, Samsung highlighted AI as a key focus, signaling that “connected living” would become a major trend in the electronics industry. The company proceeded to introduce 15 AI-powered appliances at IFA 2023, ushering in the AI era of home appliances. Last year, Samsung also introduced Samsung Food — an AI-powered food and recipe platform that connects home appliances, TVs and mobile devices to deliver a personalized cooking experience tailored to each household and individual.

▲ Samsung Food was unveiled at IFA 2023.

Samsung’s journey with IFA is now headed toward innovations in device control through more advanced voice commands. Basic machines designed to store food and wash clothes 100 years ago are now evolving into intelligent companions that communicate with users verbally and handle complex household tasks with ease[4].

This transformation will be showcased at Samsung’s booth in CityCube Berlin at Messe Berlin during IFA 2024 from September 6-10.

[1] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[2] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby recognizes certain accents/dialects of English (US, UK, Indian), Chinese, Korean, French, German, Italian, Spanish (Spain, Latin America) and Portuguese (Brazil). The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required.

[3] As of August 31, 2024.

[4] This function may produce inaccurate results, and will be updated periodically to improve accuracy.

“As people look to get more out of their food — with help from their appliances — we’re thrilled to be upgrading Samsung Food with different types of powerful new functionality,” said Moohyung Lee, EVP and Head of Customer Experience Team for Digital Appliances Business at Samsung Electronics. “Moving forward, with a key focus on user experiences, we will continually enhance the platform with AI and other technologies to support the preparation of meals that are easier, simpler and healthier.”

▲ Samsung Food

Benefit From Customized Food Experiences

Samsung Food is a holistic food platform available on various Samsung devices, including and beyond home appliances. Samsung Food+, the premium subscription service[3] of Samsung Food, elevates the experience by integrating a health profile and goals, providing personalized meal plans with recipe recommendations. And now, AI is being added to bring differentiated functionality to users around the globe.

Samsung is making food preparation more convenient by rolling out the Vision AI technology for Samsung Food+, which allows users to add items to their Food List by simply snapping a photo of their food items with a smartphone. This functionality means that users owning Bespoke refrigerators with a Family Hub screen[4] without AI Vision Inside — the internal camera that recognizes food items that goes in and out of the fridge — can now also easily add items with photos to their Food List.

Other benefits of the Samsung Food+ subscription service include automatically adding purchased ingredients to the Food List when users check out at the store or online, and searching for recipes based on the contents of the Food List. Users can also get alerts to help them use the items before the manually set use-by-date, helping reduce food waste.

Samsung Food+ further provides the meal plans based on users’ Food List to support sustainable food practice goals by personalizing each plan based on the ingredients in users’ Food Lists, prioritizing those nearing use-by-date. And with the new “Search with Your Food List” feature, recipes using the ingredients listed in their Food Lists will show on top of the search results to help users with ideas on what can be made with what they have. Recipe recommendations are also provided based on the Food List. And whatever has been used from the Food List is recommended to add on the Shopping List. This intelligent approach helps inventory maintenance and reduces food waste while ensuring fresh, tasty meals.

▲ Samsung Food’s Search with Items from User’s Food List

Reach Health Goals With Personalized Meal Plans

Samsung Food now features enhanced tools designed to support users to better maintain their health and to reach wellness goals. The platform provides nutrition-focused meal plans that track and monitor caloric intake within daily meal schedules, whether for recipes or individual food items. It offers “Tailored for You” plans[5], delivering weekly recipe and snack recommendations based on users’ nutritional needs[6], chosen diets and previous recipe preferences. The system tracks macronutrient intake within daily meal plans and allows customizable calorie and macronutrient targets for individual health objectives. While Samsung Food users receive three days of recommendations per week, paid and subscribed Samsung Food+ users benefit from a full week of recommendations, with the intelligent platform also factoring in the manually set use-by-dates of ingredients.

▲ Samsung Food’s “Tailored for You” Meal Plan Service

Now available in eight languages across 104 countries[7], Samsung Food will ensure that all updates are accessible in each of the eight languages and region of availability.

[1] Samsung Food is a mobile application that is downloadable on any smartphone platform. Samsung account log-in is required.

[2] As of July 2024.

[3] $6.99 per month

[4] All models of Bespoke Family Hub refrigerators support Samsung Food service with Wi-Fi connection and Samsung account connection.

[5] This feature is provided based on the users’ personal details, profile information, information that the users voluntarily provide about their food, dietary and nutritional preferences, health data and more. Full list of collected information and usage can be found at Privacy Policy (UK) – Samsung Food

[6] Nutrition goals are set and recommended based on research and studies done by various organizations such as The World Health Organization (WHO), The 2020-2025 American Dietary Guidelines, The U.S. Department of Agriculture (USDA), and Master of Science qualified Registered Nutritionist-Dietitian (RND).

[7] The Samsung Food app supports English (U.S.), English (U.K.), German, Spanish (Spain), Spanish (Mexico), French, Italian and Korean. Supporting languages may be added at a later date.