Samsung Electronics today announced the global launch of the KMC-W, an updated Windows version of the Samsung Kiosk, winner of an ISE Best of Show award from AV Technology at Integrated Systems Europe 2023. The new version of the Kiosk features an interactive 24-inch display that brings expanded software compatibility to advanced self-service display technology for the food and beverage, retail, travel and healthcare industries.

The convenience of contactless technology has become critical for businesses to meet consumer demand across various industries and applications, including bill payments, drive-thru, self-ordering, smart cafés and unmanned fitting rooms. At the same time, touchscreen sanitation is one of the biggest concerns for consumers and a top priority for businesses. This has led to an increased application of antibacterial coatings and films on screens. The shatterproof film and UL-certified Antimicrobial Coating[1] that Samsung applies to its Kiosk displays protect their screens and customers.

“The retail landscape is changing based on consumer behaviors and rising demand for contactless and non-cash payment methods,” said Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics. “As this trend accelerates not just in retail but also in the food and beverage, healthcare, travel and other sectors, the Samsung Kiosk is the future-ready solution industries need to respond to global demand.” 

Powerful Performance, Versatile Applications

Built on the Windows 10 IoT Enterprise operating system (OS), the KMC-W expands the Samsung Kiosk’s OS compatibility to meet the needs of customers in various business environments. Powered by the 11th Gen Intel Core Processor[2], it offers high performance computing power and full compatibility with major ordering, point-of-sale and property management system software. Accordingly, the display comes equipped with various CPU options — including a choice of Intel Celeron 6305E, Core i3 or Core i5 processors — as well as fast 8GB DRAM memory and a 256GB SSD for greater storage capacity.

“It’s great to see the launch of the new KMC-W, which leverages the 11th Gen Intel Core Processor Enterprise Edition and the powerful Windows 10 IoT Enterprise OS to expand customer choices,” said Analisa Roberts, General Manager, Global Device Partners at Microsoft. “With 8GB of DRAM and a 256GB SSD, it provides ultra-fast processing and ample storage space to meet evolving industry demands.” 

Offering more interfaces for third-party peripherals, the KMC-W supports a wide range of use cases across industries. Its extensive integration capabilities enable it to meet the needs of a wide range of businesses, from hotels and airports to convenience stores, restaurants, and pharmacies. Businesses can tailor their Kiosks for various scenarios, including using them as ID/passport scanners, external cameras, payment terminals, and vending machines.

The KMC-W’s compact design and flexible features make it suitable for virtually any business environment. Its flexible installation options, which enable it to be affixed to a countertop, wall mount[3] or a stand that can be positioned anywhere to seamlessly blend in with its surroundings, allow businesses to save time, cost and space without the need for additional construction.

Enabling More Personalized Customer Experiences Around the World

The Samsung Kiosk Tizen version, launched in 2021, allows businesses and retailers around the world to optimize the customer journey. With the new Samsung Kiosk Windows version, retails can enjoy the business advantages of the Kiosk display whether they use Tizen or Windows OS.

In the Philippines, fast food chain KFC currently uses Samsung Kiosks on Windows OS at 63 locations. The Kiosks create an in-store digital experience for KFC customers, enabling them to self-serve and enjoy a more personalized and convenient visit. To continue enhancing its customer experience, the company will install Kiosks at more than 100 additional stores by the end of the year.

French company LAPEYRE, which manufactures and sells equipment for home kitchens, bathrooms, doors, and windows, has installed Samsung Kiosks operating on Windows OS throughout its stores. As a growing franchise with 126 locations in France and 25 new stores set to open across the country by 2025, the company has partnered with Samsung to digitalize services to boost business and attract new customers. The rollout includes 100 Kiosks to display queue status, 70 Kiosks to support fast self-ordering, and 300 Kiosks for consumers to browse the company’s product catalog and customize their product using configurators on the kiosks, generating more sales and enhancing the customer experience.

In addition, made-to-order restaurant company Duck Donuts Powered by GRUBBRR is currently utilizing Samsung Kiosks based on the Tizen OS. The company’s rollout enhanced the purchase experience at 30 of its stores across the U.S., improving customer satisfaction and operational efficiency. With personalized ordering and easy-to-read menus, Duck Donuts was able to strengthen its customer relationships and drive revenue.

The KMC-W Samsung Kiosk model is currently available for purchase in more than 35 countries across Europe, North America, South America, Southeast Asia, Southwest Asia and the Middle East.

For more information, please visit displaysolutions.samsung.com/kiosk.

[1] This product has been treated with the biocidal substance Zinc Pyrithione. Antibacterial property does not completely protect users against bacteria and provides no protection against viruses including Covid-19. Coating applies only to the surface of the screen and its effect may vary depending on conditions of use. Available in select markets.
[2] All trademarks are the property of their respective owners. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries.
[3] Wall mount and stand must be purchased separately.

To ensure that your favorite apps have been optimized for the unique foldable form factors of Galaxy Z Fold3 5G and Galaxy Z Flip3 5G, Samsung has expanded its partnership with companies including Google and Microsoft to deliver the ultimate foldable experience.

From apps that work seamlessly as you switch from the Cover Screen to the Main Screen to powerful multitasking features, you’ll get the most optimized experiences yet with the latest Galaxy Z series.

Check out the video below to learn more about how Samsung’s partnerships are optimizing the foldable experience.

Don’t miss out – from now until 31 October 2021, purchase the Galaxy Z Fold3 5G to receive a RM500 e-voucher and a one year plan of Samsung Care+ worth RM799[1][2]. Consumers who purchase the Galaxy Z Flip3 5G within the same promotional period will receive a RM350 e-voucher and a one year plan of Samsung Care+ worth RM699².

To find out more about the launch offers, please visit:

http://www.samsung.com/my/offer/mobile/galaxy-launch-2021/

To own the latest Galaxy devices, please visit:

Galaxy Z Fold3 5G: https://www.samsung.com/my/smartphones/galaxy-z-fold3-5g/buy/

Galaxy Z Flip3 5G: https://www.samsung.com/my/smartphones/galaxy-z-flip3-5g/buy/

[1] Delivery/collection date for the Galaxy Z Fold3 5G is from 5th November 2021 onwards based on stock availability.

[2] While stocks last. Additional fee maybe payable for repair requests, visit www.samsung.com/my/offer/samsung-care-plus/for Samsung Care+ for full terms and conditions.

At last August’s Unpacked event, I shared my strategy to bring more empowering mobile technology to as many people as possible, especially at a time when they needed it most. Now, around one year later, our world is slowly but surely preparing to reopen in many ways. We’re all yearning for freedom and the possibilities that this new world has to offer thanks to advancements in technology that are set to make our world bigger than it ever was.

This past year, new technologies continued to reshape the way we live. Our collaboration with trusted industry partners allowed us to drive seamless experiences that offer more personalization and versatility than ever. As we enter this new era of agile transformation, I believe that open ecosystems are the only way to accelerate innovation and give people more freedom to create their own experiences that are best for their lifestyles.

Samsung Electronics is poised and ready to unveil visionary, purposeful mobile technology for a better world. In a few weeks, we will unleash our latest and greatest Galaxy Z series to reshape the smartphone category and completely reimagine your experiences.

Life Opens Up With Galaxy 

Today, the world needs flexible technologies that give people room to explore. At Samsung, people are at the heart of everything we do. We’re constantly listening to you to ensure that any new device and experience we create really brings meaningful innovations. We want to enrich everyone’s life, not just the lives of a select few. From epic cameras and vivid, immersive viewing experiences to long-lasting batteries and strong security, we’re focusing on what really matters to you.

As we explore new ways to empower you, we often venture into uncharted territory. That’s how we ended up creating a brand-new category with the launch of the Galaxy Fold. And we didn’t stop there. We kept improving the category with our second generation of foldables, the Galaxy Z Fold2 and the Galaxy Z Flip, with more screen and more of the features you now know and love. I’m excited to say our third generation of foldable devices will open up amazing new multitasking capabilities and enhanced durability for even more people around the world.

Samsung Is Bringing More People Into the Fold

This will be especially important as the world leap frogs into new frontiers of connectivity that demand open ecosystems and reliable mobile experiences. At Samsung, “open” and “secure” are never mutually exclusive. In fact, our collaborations with trusted industry leaders like Google and Microsoft are why we are able to deliver mobile technology that is secure and optimized for today’s rapidly evolving and interconnected world. We constantly work with key partners to create cutting-edge security solutions that keep your devices and data safe every step of the way. This allows us to give you even more control over your apps, data and privacy, so that you can curate your own experience — with total peace of mind.

Collaboration enables us to build mobile experiences that make your life easier and better. It fueled the development of a new unified wearable platform, which we built jointly with Google. On top of your favorite Galaxy apps like Samsung Health and SmartThings, there will be so many others in the new Google Play Store. Furthermore, our One UI Watch user interface is deeply integrated with our other Galaxy devices and provides consistent connectivity between your Galaxy Watch and Galaxy smartphone.

We are also working with Google to enrich our foldable ecosystems with popular apps and services. For our third generation of Galaxy Z phones, we have lined up even more partner apps that make the most of the versatile fold-out format. From hands-free optimized video calling with Google Duo and watching videos in Flex mode on YouTube to multitasking in Microsoft Teams, our foldable ecosystem will offer a wealth of seamless and optimized experiences.

A New Chapter in Smartphone Innovation Is Here

The upcoming Galaxy Z Fold combines the very best that smartphones and tablets have to offer and delivers completely new ways of working, connecting and creating, while the upcoming Z Flip exhibits an even more refined style, armed with more durable, stronger materials. I firmly believe these devices will answer the call for the versatile mobile technology we need as we navigate the open road ahead.

We are out to set new heights and open up a whole new world of exciting experiences for even more people. I hope you’ll join us as we debut our next Galaxy Z family and share some foldable surprises — including the first-ever S Pen designed specifically for foldable phones. Instead of unveiling a new Galaxy Note this time around, we will further broaden beloved Note features to more Samsung Galaxy devices. In the meantime, mark your calendars and tune in to our Unpacked event on August 11 to see what unfolds.

“We believe the mobile industry is on the cusp of a transformation, one in which individual devices give way to seamless, connected and continuous experiences, wherever we go,” said DJ Koh, President and CEO of IT & Mobile Communications Division, Samsung Electronics. “Open collaborations, like this industry-leading partnership with Microsoft, are instrumental in pioneering a new generation of mobile experiences. As new technologies like 5G become a reality, our partnership will play an important role in helping people live more fluid, flexible lives.”

“Microsoft and Samsung share a long history of innovation and collaboration, and today’s announcements mark the next stage in our partnership,” said Satya Nadella, CEO of Microsoft. “Our ambition is to help people be more productive on any device, anywhere – and the combination of our intelligent experiences with Samsung’s powerful, new devices makes this a reality.”

Introducing Seamless Productivity Across Devices

Consumers live and work across multiple devices, and the need for better and easier connectivity is clear. Today’s cross-device experience can be fragmented—users on a PC have to interrupt their flow to look over at their phone, open an app to then send images, videos or files to their PC. Instead, they want a world in which their content syncs automatically, so they can start a project in one place on one device, and pick it up on another, without distractions.

As mobile-first users make up a larger share of the workforce, the demand for more seamless connectivity will only increase. According to the analyst firm CCS Insight[1], 42% of employees spend more than three hours a day working on a mobile device, which is even higher for millennial employees at 51%. This partnership enables users to now have a unified experience across multiple devices wherever they are.

Samsung and Microsoft are also bridging the gap between mobility and performance with the new Samsung Galaxy Book S, which offers an always-connected solution that brings the smartphone experience to a laptop. The Galaxy Book S has built-in LTE connectivity, a powerhouse battery life and an ultra-slim, lightweight design to usher in a new mobile computing experience.

Building on an Established, Successful Relationship

Samsung and Microsoft have had a long-standing partnership focused on making computing more productive and powerful. Starting with Galaxy Note10, Microsoft’s most popular productivity solutions for smartphones will be seamlessly integrated into Galaxy products and services:

• Enhanced Outlook Experience: The preferred mobile email and calendar solution on more than 100 million devices, Outlook helps customers connect, organize and get things done. Outlook brings email, calendar[2], contacts and files together, all in one app – helping you save time and focus on what matters. Galaxy Note10 features an optimized and integrated Outlook app, which enhances work and personal communications as well as time management. The enhanced S Pen with the Galaxy Note10 allows users to get short previews when hovering over emails, calendar events and contacts.
• OneDrive Cloud Storage: Beginning this fall, Samsung Gallery offers the option to sync with Microsoft OneDrive services — so users can access their photos and videos from across their devices[3], and don’t have to worry about whether they recently backed them up.
• Seamlessly Flow Between PC and Mobile: Link to Windows is built into the Galaxy Note10’s Quick Panel, so it’s simple and convenient to send messages, manage notifications, sync photos and mirror your phone[4] on users’ PCs[5]. This continuity of services will create a critical connection with any Windows 10 PC saving users the extra time and trouble of physically switching between their Galaxy Note10[6] and PC.

Industry-Leading Productivity for Business

With the Galaxy Note10, Samsung and Microsoft will also commit to empower businesses to be even more productive. This partnership will offer enterprise users improved remote access to their enterprise workspace, including the full suite of Office applications.

A Commitment to Ongoing Collaboration

Samsung believes an open and collaborative approach will set the new standard for meaningful innovations that prioritize quality, security and experience. This approach is crucial in breaking down technology barriers and creating opportunities for consumers. Samsung has consistently demonstrated this belief through a long history of open collaboration with other industry leaders. In the years to come, as cloud computing and advanced intelligence progress and network speeds rapidly increase, the partnership between Samsung and Microsoft will only become more important. Together, Samsung and Microsoft will pioneer new technologies and deliver the innovations that will transform the way users work.

For more information, visit news.samsung.com/galaxy or www.samsungmobilepress.com.

[1] “CCS Insight: Employee Workplace Technology Survey, 2019” (www.ccsinsight.com)

[2] Full integration with two-way sync of Outlook calendar and Samsung calendar app functionality is expected later in 2019.

[3] OneDrive files may be made available for offline use. Otherwise internet access required. Fees may apply.

[4] Phone screen mirroring requires a Windows 10 PC running the May 2019 Update (1903). Galaxy Note10 and the PC must be connected to the same Wi-Fi network.

[5] Users must link their mobile phone to their PC through ‘Link to Windows’ on their mobile phone where available, or through ‘Your Phone app’ on their PC. Your Phone app comes preinstalled on PCs with the Windows 10 October 2018 Update or later, and is downloadable for Windows 10 April 2018 Update or later versions. Requires a Microsoft Account and an Android 7.0+ phone.

[6] For Windows 10 Version 1803 or later and Android 7.0 (Nougat) or later.