In case you missed the event, take a look at some of the highlights from Samsung’s showcase at ISE 2023 below.

▲ ISE 2023 was held at the Fira Barcelona Gran Via in Barcelona, Spain. This was the second year in a row ISE was held in Barcelona.

▲ ISE 2023 was held at the Fira Barcelona Gran Via in Barcelona, Spain. This was the second year in a row ISE was held in Barcelona.

The guiding principle for Samsung this year was “Everyday Sustainability.” Through its new AV products and solutions, Samsung hopes to highlight sustainability across the entire product lifecycle, including sourcing, production, distribution, using and recycling.

▲ Visitors learned about Samsung’s eco-conscious efforts across all five stages of the product lifecycle.

▲ The theme of “Everyday Sustainability” showcased at Samsung’s booth attracted the attention of visitors from all over the world.

Redefining Hybrid Work and Learning

The “Samsung Kiosk” Windows version (Model Name: KMC-W) allows businesses and retailers to optimize the customer experience with expanded support for Windows 10 IoT Enterprise OS. With its enhanced capabilities and all-in-one functionality, the Samsung Kiosk won an ‘ISE Best of Show’ by AV Technology. While exploring the booth, one manager from the retail industry said the Kiosk “is a great solution to attract customers and create a seamless experience.”

▲ Visitors were drawn to the “Samsung Kiosk” and had the opportunity to experience the display’s usability. Samsung incorporated use of the Kiosk as part of their own booth experience at ISE.

The Wall (Model Name: IWB) and The Wall All-in-One (Model Name: IAB) provide awe-inspiring, immersive screens for businesses. The Wall All-in-One was honored with the ‘ISE Best of Show’ by Installation and ‘Top New Technology (TNT) Awards’ for Video Wall Hardware showcasing its impressive and beautiful display features. While discussing The Wall, a professional from the European signage industry noted, “The photo quality is brilliant thanks to the incredibly small pixel pitch.”

▲ Visitors to the booth watched and listened intently while learning about The Wall IAB’s striking features and easy installation.

The Samsung Flip Pro makes it easier than ever to collaborate with a seamless environment. Users can connect to the Flip with multiple devices at once, edit documents and share content in real time. The Flip Pro’s industry-leading features earned it three awards at ISE: ‘ISE Best of Show’ by Tech & Learning, the ‘Top New Technology (TNT) Awards’ for Interactive Whiteboards and the ‘2023 INAVATION Awards’ for Communication & Collaboration Display Product. Visitors to the booth enjoyed testing the whiteboard and expressed satisfaction with the interface’s usability.

▲ Visitors to the booth tested the Flip Pro interactive whiteboard in person and commended its intuitive user experience.

▲ A mirrored PC screen with the Flip Pro makes collaboration easier for businesses and educators, even in remote environments.

Eco-Conscious Outdoor Signage That Shines

The new model of the Outdoor LED Signage XHB series delivers a peak brightness of 8,000 nits and can be installed in Concave, Convex, S shape, Fascia or 90 °L type shapes. The new XHB series has also been upgraded to be more eco-conscious, with power consumption reduced by over 15% compared to the previous model. One viewer commented that the LED signage “marks a new chapter for Samsung and is one of the standout features of the booth.”

▲ Visitors to the booth, particularly those in the sports industry, marveled at the XHB series.

▲ Viewers explored the XHB series display’s different form factors, enabling flexible design and installation.

▲ Viewers explored the XHB series display’s different form factors, enabling flexible design and installation.

EV charging stations are an emerging area for advertising and upselling opportunities. Samsung’s latest smart signage for outdoor EV chargers (Model Name: OH24B) offers unmatched connectivity and UL-verified visibility to display crystal clear content — leading the signage solution to win the ‘ISE Best of Show’ by AV Technology. One visitor to the booth commented on “the efficient operation and upselling opportunities” that are made possible by solutions like the OH24B.

▲ Business representatives visiting the booth were intrigued by the outdoor signage for EV chargers.

Reducing On-Site Visits With Remote Management

Samsung’s cloud-based MagicINFO makes ‘Remote Management’ easy. Through Remote Management function, users can monitor a number of connected signages and manage settings like volume and screen brightness, plus troubleshoot from a single online portal. This leads to fewer site visits for an efficient management of multiple signage, on top of preventing the energy wastes by easily dimming or turning off signage when they’re not needed.

▲ Remote Management makes it easy to control multiple displays at the same time from one cloud-based platform.

▲ It was an exciting year at ISE 2023, with a record number of attendees visiting the event.

Hyesung Ha, Senior Vice President of Visual Display Business at Samsung Electronics

The current global climate is prompting behavioral shifts across the world, requiring both consumers and businesses to adapt to new ways of life. One result of this has been a renewed appreciation for the importance of digital communications, with the digital OOH market poised to grow by 8.72 billion USD between 2020 and 2023.

Below, I explore some industries and businesses that have a unique opportunity to adapt to these changing times by utilizing digital displays to provide customers with full access to the information they need, when they need it.

Consumers on the Move

These days, consumer-brand interactions are defined by reduced facetime and increased communication through screens and digital displays. These shifting habits have presented an opportunity for retail and quick service restaurant (QSR) businesses to make use of eye-catching visual solutions that deliver information, improve engagement and build brand affinity.

One example of this is drive-through restaurants, which in March of this year generated $8.3 billion in the U.S., up from $8 billion over the same period in 2019 (reported by the New York Times, citing data from NPD Group). Companies with drive-through capabilities have gained a strong competitive edge, leading QSR providers to commit more resources to expanding drive-through capabilities and digital aspects of the consumer experience.

In South Korea, Samsung has been commissioned to supply SMART Outdoor Signage for the Starbucks Uiwang Cheonggye drive-through store, in addition to all future Starbucks drive-thru locations – which account for 40% of the approximately 120 new stores that open in Korea every year. SMART outdoor signage is set to play a pivotal role in how consumers engage with brands going forward, and with IP56-rated water and dust resistance, as well as excellent visibility – even under direct sunlight – Samsung solutions are ready to answer the call.

Increased Collaboration

In these times, video conferencing has quickly become an important platform for communicating with friends, family, customers and businesses, resulting in a record 62 million video conferencing app downloads in the week of March 14-21 alone according to App Annie. Technologies like these that facilitate broader collaboration have been praised as the future of work, but they are now facing their greatest test to date. While some solutions have thrived, others have not adapted as well, demonstrating the importance of establishing intelligent, reliable, seamless and visually impactful solutions.

For many, the concept of the ‘workplace’ has recently shifted from the office to the home, making the ability to reliably share content and information electronically more important than ever before.

Samsung’s Webex on Flip solution provides an effective and secure combination of video conferencing and visual display technology. The whiteboarding features of the Flip enable pen-to-paper like writing and editing, while also facilitating quick and convenient document access and wireless screensharing for better collaboration. Paired with Cisco’s leading video conferencing technology and protected by proprietary security features, Webex on Flip allows people working from multiple different locations to come together and collaborate without limitations.

Leading the Way

As the role digital signage plays in our lives becomes better understood, so too does the potential that signage technology can have moving forward. Visual displays are evolving in a range of ways – from featuring higher resolutions to incorporating intelligent cloud-based, AI-powered management software. These innovations and more will prove essential if industries are to keep providing the powerful tools needed to maintain communication and improve collaboration amid the new landscape in which we find ourselves.

Having led the digital signage industry for the past 11 consecutive years, Samsung has a well-rounded understanding of the demands of businesses and their customers, and is able to develop tailored solutions to meet their diverse needs. What started out as simple outdoor displays to replace unreliable analog signage, has become the powerful visual platform that is at the heart of communication for facilities like airports, shopping malls, city squares and sports stadiums. Samsung is excited about the future, and will continue to play a leading role in shaping and improving the ways we communicate.