“This update marks another step in SmartThings’ ongoing efforts to move beyond a home experience where users search for and launch features,” said Jaeyeon Jung, Executive Vice President and Head of the SmartThings Team, AI Platform Center, Samsung Electronics. “By delivering relevant information and controls at the right time, SmartThings is pushing the boundaries of more intelligent home experiences and empowering users to manage their everyday lives more naturally.”

A Redesigned Home Tab Experience, Led by SmartThings Now

SmartThings Now appears as cards at the top of the Home tab, building on Home Insight to offer greater personalization by combining relevant information with actions users can take right away. It suggests the right information and immediately actionable controls based on the user’s current situation, delivering an experience that is easier and more intuitive.

If a Family Care member, such as an older parent, shows no device activity for an extended period, SmartThings Now surfaces a care card for the caregiver with options to check in or call. When the user arrives near a home location pre-registered in the SmartThings app, SmartThings Now suggests turning on lights and air purifiers in advance. Once the user acts, it prompts them to create a routine so the same actions can run automatically going forward. This is all part of an experience designed to naturally guide users to the next relevant step based on their choices and context, making it easier to discover and use the features they need.

SmartThings Now also supports personalized optimization based on usage patterns. It analyzes the past week’s activity to suggest updates to Home tab Favorites, including devices, services, and routines. For example, it may recommend removing an air conditioner card as usage drops heading into cooler months, or adding an AirDresser card as the user’s air dresser becomes more frequently used during the change of seasons. Users can manage their routines through the Routine Insight card in SmartThings Now,¹ as well, by navigating to a detailed view of their routine activity over the past week to review and delete routines they no longer need.

The updated Home tab reorganizes key information into a more streamlined view, covering dashboards, device cards, and service cards, with each type displayed in a format optimized for easier browsing.²

Service cards use a more space-efficient design to clearly display more services on a single screen and present information like device status and numerical readings. Additionally, Live Wallpaper changes naturally throughout the day, adding a more dynamic visual touch to the experience.

The update also introduces a Floating Bar that places frequently used features within easier reach at the bottom of the screen, improving one-handed use on larger smartphones and reflecting the latest One UI design direction.

Enhanced Local Control Helps Keep Devices Responsive, Even When Offline

SmartThings is now introducing local control technology that helps users continue to operate connected devices more reliably when there are changes to the home network environment or disruptions to external internet service.³

When a mobile device and a SmartThings Hub are connected to the same Wi-Fi network, the mobile device can communicate directly with the hub rather than routing controls through the cloud. Compared to cloud-based control, local control can improve response times by approximately 30%. This helps enable continued control of connected devices during temporary network fluctuations.⁴

SmartThings automatically switches between local and cloud-based remote control based on whether the user’s mobile device is at home or away. The updated Offline Device Diagnostics page helps users restore devices that have gone offline by updating new network information across all registered devices at once.

Samsung has also added support for Matter 1.6, the latest smart home connectivity standard from the Connectivity Standards Alliance (CSA), enhancing stability and Group Control performance. The update adds support for four new device categories, as well:

• Energy Meters for real-time power monitoring
• Closures for specialized door and gate types
• Irrigation devices such as sprinkler systems
• Soil Sensors for measuring ground conditions.

1. Routine Insight is accessible through SmartThings Now and the Automations > Suggestions tab in the SmartThings app. ︎
2. The updated Home tab experience, including SmartThings Now, is available across SmartThings-supported devices such as mobile devices, Samsung Smart TVs, Family Hub refrigerators, Samsung appliances with 7-inch or 9-inch screens, and Windows devices. ︎
3. Local control is available on Android and iOS devices with the SmartThings app installed, for SmartThings Station, SmartThings V2, V3, and V4 Hubs, and hub-enabled Samsung Smart TVs and Family Hub. ︎
4. Based on tests conducted by Samsung under controlled conditions. Actual performance may vary depending on the user’s environment. ︎

“Samsung’s AI technology goes beyond everyday convenience to help users care for themselves and their families with greater peace of mind,” said Jaeyeon Jung, Executive Vice President and Head of the SmartThings Team, AI Platform Center, Samsung Electronics. “SmartThings will continue to strengthen its role as a platform that seamlessly connects customers’ daily lives with AI, and it will keep expanding differentiated services on an ongoing basis.”

Enhanced Family Care Makes It Easier To Check In on Loved Ones

Family Care connects SmartThings with a range of home appliances and mobile devices to provide notifications regarding the activities of users’ aging parents and reminders for medication and hospital visits — as well as location-based alerts. With this update, the service enables even more thoughtful care.

Additionally, Samsung’s new Care on Call[1] feature allows users to more closely check on the status of the care recipient through a simple phone call. When a caregiver using the service calls the care recipient, a floating pop-up that displays key information like the time of the first activity of the day, the most recent activity time and the local weather — all at a glance — appears before the call begins. This helps caregivers ask more meaningful check-in questions and respond accordingly.

SmartThings can also continuously monitor devices like air conditioners, air purifiers, dehumidifiers and humidifiers for indoor temperature, humidity and air quality. If unusual usage patterns are detected, the caregiver is immediately notified and can remotely control the relevant device[2].

Family Care has made the Safety Patrol feature — which utilizes SmartThings to send a new Bespoke AI Jet Bot Steam Ultra to check various areas around the house — even more convenient. If the care recipient’s activity is not detected for a specified period of time, users receive a notification and the feature can be remotely activated if the caregiver needs to take action[3]. Using a camera built into the robot vacuum, caregivers can view issues that might occur — such as a person lying incapacitated — and two-way communication through the built-in speaker and microphone allows them to act.

To further enhance the level of care provided to loved ones, the Care Insight feature been enhanced to provide even more actionable, long-term data within the Family Care service. It analyzes factors like temperature and humidity levels, paying attention to whether they deviate from optimal ranges. It also tracks significant changes in activity levels and connected device usage compared to the previous week.

Expansion of Now Brief to TVs and Family Hub

Now Brief delivers a rich AI experience by integrating a broad range of key SmartThings services that help users stay informed about their daily lives, their family members and conditions inside and outside the home.

With the launch of the Galaxy S26 series, Now Brief will support Home Security, Family Care and Pet Care, in addition to existing features that include Home Insight, Energy and the Sleep Environment Report. Through Now Brief, users can access the useful information needed to care for themselves, their families and their homes at a glance.

Now Brief is set to deliver a consistent customized experience throughout the home[4], and will soon roll out in phases to TVs launched in 2024 or later, as well as Family Hub refrigerators launched in 2021 or later.

For added convenience, users will not need to manually launch Now Brief. If the feature is set up in advance, it will be automatically activated when they approach the TV, touch the Family Hub refrigerator screen or open and close the refrigerator door.

And now, whether at home or on the go, the expanded Now Brief helps users stay up to date by providing information such as home device status and energy usage, as well as the sleep status of the previous night, Home Security updates based on door locks, door sensors, and security mode, parents’ daily activity updates and dog-walking information[5].

[1] Care on Call is available on Galaxy smartphones running One UI 8.5 or later. Internet calls are not supported.

[2] Remote control is available when the caregiver has been set up to remotely control the care recipient’s devices.

[3] Remote control is available when the caregiver has been set up to remotely control the care recipient’s devices. Availability may vary depending on product, model and region.

[4] Availability may vary depending on product, model, region, and each product’s Over The Network (OTN) software update schedule.

[5] The relevant devices should be registered in SmartThings, and the service must be activated in the Life tab.

Samsung SmartThings began as Samsung Electronics’ Internet of Things (IoT) platform, connecting not only Samsung products but also a wide array of devices from partner companies. This integration has evolved into a seamless, connected experience tailored to fit diverse lifestyles.

Growing from 100 million subscribers in 2019 to over 350 million by August 2023, SmartThings has established Samsung as a leader in the smart home market. The platform continues to expand its influence in the IoT industry by enhancing its AI-driven capabilities and even extending its reach into the B2B space.

Check out the infographic below to explore Samsung SmartThings’ 10-year journey of innovation.