Samsung Singapore: Trusted Partner for the Ministry of Home Affairs and a Key Player in the Country’s Homeland Security Ecosystem

Samsung was invited by HTX (Home Team Science & Technology Agency) to join the Singapore Pavilion for the recent Milipol Asia-Pacific and TechX Summit 2024. This event, Asia Pacific’s largest in Homeland Security and Safety, is co-supported by Singapore’s Ministry of Home Affairs (MHA) and France’s Ministry of the Interior.

MHA and its counterpart in France share a critical mission: safeguarding the well-being of their citizens. Both oversee crucial public sector entities like police, immigration, prisons, and civil defense agencies, encompassing disaster relief, firefighting, and emergency services. Samsung plays a vital role as a trusted partner for MHA, equipping these first responders with the latest innovations and bespoke equipment to enhance their efficiency and ensure citizen safety.

A Glimpse into the Future of Security

At Milipol, Samsung highlighted a range of cutting-edge solutions designed to empower defence forces and strengthen national security. These include off-grid communications, tactical radios, and intelligent drones—all designed to empower frontline defence teams. Our tactical field operations ecosystem holistically showcased Samsung’s collaboration with a wide array of global partners – such as Airbus, GoX Labs, goTenna, Plugnix Connect, Privoro, and others – and the innovations co-created with them. Our display highlighted the vast possibilities Samsung offered as a defense partner and allowed visitors to envision different deployment setups to meet unique national security needs.

The booth attracted a range of high-profile visitors, including Muhammad Faishal Ibrahim, Minister of State for Home Affairs and National Development and Aubeck Kam Tse Tsuen, Permanent Secretary (Home Affairs Development) at the Ministry of Home Affairs, and Chairman of HTX, along with representatives from law enforcement and defence agencies across the region.

Solutions Architect, Hendra Wiratno, sharing about our Trusted Field Ops Ecosystem with Muhammad Faishal Ibrahim, Minister of State for Home Affairs and National Development.

Clockwise from left: Integration of Samsung Rugged Device on military gear, the Android Team Awareness Kit (ATAK) featured on a Samsung Galaxy S23 Tactical Edition smartphone, Airbus for PTT, and Skydio Drone with Samsung Ecosystem.

Airbus teamed up with Samsung for Agent, a next-gen collaboration solution for frontline responders, offering reliable access to critical communications services like data, video, and location services

Domo Tactical Communication (DTC) and Samsung Rugged Series, which features a handheld Special Role Radio along with our Rugged Device acting as low-latency camera for frontliners.

Samsung Knox security is built into our devices from the chip up, giving users superior data protection and encryption. This is why our devices are trusted by government agencies for classified and mission-critical operations.

We also showcased our Samsung Knox Suite, which allows government agencies to monitor, manage, and optimise their device fleet. We are further exploring AI’s potential to enhance the Knox Asset Intelligence dashboard by enabling custom visualisations through natural language prompts.

Visitors witnessed firsthand how Samsung is helping organisations to secure, manage, and deploy mission-critical devices while safeguarding sensitive information from a centralised location.
Samsung Knox Suite can be readily configured and deployed across any digital environment, including public, on-premise, hybrid and government on commercial cloud.
On showcase: COMMAND, a Unified Command, Control, and Communications platform for seamless incident and emergency management, allows commanders to set up workflows and assign tasks in real-time.	Samsung also works closely with partners to deliver advanced endpoint security solutions that address our customers’ most pressing cybersecurity concerns.

Strategic Alliance to Advance Public and Online Safety in Singapore

Samsung Singapore signed a Memorandum of Understanding (MOU) with HTX, a group under the Ministry of Home Affairs Singapore to develop science and technology capabilities for the Home Team which includes the local police, civil defence, prisons and immigration & checkpoint operations.

Samsung Singapore President Dennis Jang and Chief Executive of HTX Chan Tsan formalising our partnership and solidifying our commitment to advance public and online safety.

The partnership will focus on three critical fronts – (1) Supporting Frontline Operations, (2) Developing Next-Generation Mobile and Wearable Devices and (3) Enhance Cyber Vigilance. It aims to pave the way for collaborative, co-development initiatives that address the evolving technological needs of the various Home Team agencies.

“We are honoured to partner with HTX, one of the world’s foremost science and technology agencies in homeland security. This collaboration underscores our shared vision of driving innovation to elevate efficacy and create a better future. With the introduction of Galaxy AI in our Galaxy S24 earlier this year, we witnessed firsthand the transformative impact of innovation on workplace productivity and effectiveness. By combining our capabilities with HTX’s expertise, we are confident in empowering Singapore’s law enforcement agencies with future-ready tools to effectively tackle the dynamic challenges of our changing world,” highlighted Dennis Jang, President of Samsung Electronics Singapore.

Also on showcase was Samsung Singapore’s smart wearable deployment with SCDF, one of the agencies under Home Team, where Galaxy smartwatches have been deployed to monitor and track firefighters’ safety and health when they are in operation.

The MOU is significant to both Samsung and HTX as it signifies both parties’ commitment to further advancing defence and security infrastructure through innovative use of technology. The announcement also resonated strongly across the region, as more than 170 stories were tracked in regional, defence and security trade media and technology titles.

Samsung Electronics Singapore and HTX (Home Team Science and Technology Agency) today announced the signing of a Memorandum of Understanding (MoU) that underscores the organisations’ commitment to advancing online and public safety in Singapore through technology development and innovation.

The agreement paves the way for collaborative, co-development initiatives that address the evolving technological needs of Home Team agencies, allowing frontline responders to execute their duties with greater efficiency and safety. The MoU will also facilitate joint efforts to protect citizens from evolving cyber risks and create a safer, trusted digital space in the Republic.

“We are thrilled to collaborate with Samsung and leverage their technological expertise in mobility and wearables to co-create the next generation of frontline technology,” said Chan Tsan, Chief Executive of HTX. “This partnership is poised to serve as a force multiplier for our Home Team officers, providing them with new capabilities that will bolster their safety and elevate their operational ability to safeguard our community and citizens.”

“We are honoured to partner with HTX, one of the world’s foremost science and technology agencies in homeland security. This collaboration underscores our shared vision of driving innovation to elevate efficacy and create a better future,” highlighted Dennis Jang, President of Samsung Electronics Singapore. “With the introduction of Galaxy AI in our Galaxy S24 earlier this year, we witnessed firsthand the transformative impact of innovation on workplace productivity and effectiveness. By combining our capabilities with HTX’s expertise, we are confident in empowering Singapore’s law enforcement agencies with future-ready tools to effectively tackle the dynamic challenges of our changing world.”

The MoU outlines three key areas of collaboration between Samsung and HTX:

1. Enhancing National Cybersecurity: The partnership focuses on strengthening Singapore’s national cybersecurity efforts, particularly in combating scams, spam, and other online risks. Initiatives include pre-loading anti-scam applications like ScamShield App on Samsung devices in Singapore and promoting better cyber hygiene using cybersecurity tools, such as Samsung’s Auto Blocker feature to prevent sideloading and block malicious activities.

Moreover, the MoU facilitates the exchange of information and expertise between Samsung and HTX, with the aim of fostering future innovations to address these online risks nationwide.

2. Augmenting Frontline Operations: Samsung and HTX are committed to co-developing Samsung devices deployed by Home Team agencies. This includes customising Samsung wearables and devices based on specific departmental needs and ensuring the parameters are tailored to local physiological and operational requirements.

Additionally, the MoU facilitates potential trials for innovations such as exoskeleton solutions and ultra-wideband smart devices, thereby enhancing Home Team officers’ operational and communications capabilities on the field. The agreement also enables secure data exchange between Samsung and HTX for trials that measure the physiological parameters of frontline operators. This can lead to advancements in areas like officer safety and well-being.

3. Developing Next-Generation Mobility Solutions: Lastly, Samsung and HTX will focus on developing cutting-edge solutions for the next generation of ruggedised handsets and supporting mobile applications used by law enforcement agencies. By prioritising the development of future-ready mobility solutions, the agreement can help frontliners remain agile and responsive to emerging threats and evolving situations, ultimately improving public safety and security.

The signing of this MoU coincides with Samsung’s presence at Milipol Asia Pacific–TechX Summit 2024, where the company is showcasing its latest innovations designed to empower law enforcement and bolster cyber defence.

Samsung further demonstrates its dedication to innovation by expanding Galaxy AI features to more devices, including the Galaxy S23, Z Flip 5, Z Fold5, and Tab S9 series. This broader integration across the ecosystem highlights Samsung’s commitment to empowering users with intelligent, effective, and future-proof technology.