Samsung Care+ – Samsung Newsroom Singapore https://news.samsung.com/sg https://img.global.news.samsung.com/image/newlogo/logo_samsung-newsroom_sg.png Samsung Care+ – Samsung Newsroom Singapore https://news.samsung.com/sg 2026 https://news.samsung.com/sg/wp-content/plugins/btr_rss/btr_rss_xsl.css What's New on Samsung Newsroom Wed, 08 Apr 2026 11:50:48 +0000 en-US hourly 1 From Day One to Years Later: Samsung Care+ Offers Comprehensive Protection for Galaxy Users https://news.samsung.com/sg/from-day-one-to-years-later-samsung-care-offers-comprehensive-protection-for-galaxy-users?utm_source=rss&utm_medium=direct Wed, 08 Apr 2026 11:50:48 +0000 https://bit.ly/47JOQZ8 Samsung has recently launched the new Galaxy S26 series – its most intuitive Galaxy AI phone yet. Consumer response has been stellar, with pre-orders moving quickly and excitement building around the device’s innovative features. As these cutting-edge devices begin arriving, it’s important to consider how you will care for it. The average phone upgrade cycle has increased from 2.4 years to a whopping 3.5 years globally[1], signalling a shift toward longer device ownership. In Singapore, while mobile phone upgrade cycles are one of the shortest globally – at 2.7 years[2] – that is plenty of time for the unpredictable to happen.

 

That’s where Samsung Care+ comes in. Not only does it preserve the future resale value of your device, it provides peace of mind today and lasting value tomorrow.

 

 

 

Flexible Choices

 

Whether users require unlimited out-of-warranty repair coverage (for drops, spills, mechanical breakdowns & screen repairs etc.) with SC+ Premium, up to 2 out-of-warranty repairs over 2 years with SC+ Screen Care, or just screen protection with SC+ Screen Protect, there is a right product for everyone.

 

Users can further benefit from enhanced flexibility with monthly subscription option, exclusively available on Samsung.com/sg – stay protected for as long as you remain care subscribed to Samsung Care+.

Samsung Care+ includes unlimited repairs for drops, spills, mechanical breakdowns, and $0 cracked screen repairs under the SC+ Premium plan[3]. For users prioritising long-term performance and reliability, Samsung Care+’s extended warranty provides confidence well beyond the standard warranty period.

 

For users seeking more cost-efficient protection plans, there’s also SC+ Screen Care and SC+ Screen Protect. An illustrative table of benefits of each Samsung Care+ plan is included below[4].

 

Coverage SC+ Premium SC+ Screen Care SC+ SC+ Screen Protect
Screen Repair Enjoy unlimited screen repairs

 

S$50 Service Fee

 One-time screen repair

 

S$50 Service Fee (S Series)

S$100 Service Fee (Z Series)

 Not applicable One-time screen repair

 

S$50 Service Fee
ADH Repair Get unlimited repairs on out-of-warranty issues like battery repair, cracked screens, liquid damage, cosmetic repair, and more

 

S$150 Service Fee

 Get 50% savings on an out-of-warranty repair such as battery repair, cracked screen, liquid damage, cosmetic repair, and more (S24, S25 Series)

 

Get full coverage on out-of-warranty repairs at S$150 Service Fee (S26 Series only)

 Get 50% savings on an out-of-warranty repair such as battery repair, cracked screen, liquid damage, cosmetic repair, and more (A series except A37, A57)

 

Get full coverage on out-of-warranty repairs at S$50 Service Fee (A37, A57 only)

 Not applicable
Extended Warranty Protect your phone with a 2nd year of warranty when you sign up for the 2-year plan Protect your phone with a 2nd year of warranty when you sign up for the 2-year plan Protect your phone with a 2nd year of warranty when you sign up for the 2-year plan Not applicable
Applicable models Galaxy S26 Series Galaxy S and Z Series A series Galaxy S26 Series

 

 

Professional Service Without the Hassle

 

Protection is only valuable if you can access it when needed. That is what matters most. Samsung Care+ delivers service designed to provide expert care in a simple, accessible way.

 

Even the purchase process is designed to be seamless. You can choose to buy it along with your new device, or within 60 days of purchase. You can choose to do it online at Samsung.com, at a nearby Samsung Experience Store or through your Galaxy device’s itself via the Settings menu.

 

Once your Samsung Care+ plan is purchased, in addition to the added peace of mind, you’ll also enjoy convenience should your Galaxy smartphone or tablet require any professional attention with free device pick-up and drop-off, in addition to onsite repairs[5].

 

And here’s something people often overlook until they are traveling: your device goes everywhere with you, so your protection should too. Samsung Care+ provides comprehensive coverage both at home and abroad without travel restrictions[6]. Seoul. London. Los Angeles. Barcelona. Wherever life takes you, Samsung Care+ is there for you.

 

 

 

Peace of Mind, And Long-Lasting Value

 

The Galaxy S26 Series is engineered to simplify the tasks you do on your phone through its most user-friendly Galaxy AI experiences. Samsung Care+ ensures it keeps doing that – delivering the peace of mind to enjoy your device to the fullest anywhere, anytime while maintaining its value over time.

 

For more information on Samsung Care+, please visit www.samsung.com/sg/offer/samsung-care-plus/mobile/.

 

[1] SQ Magazine, “Smartphone Statistics 2026: Powerful Insights,” updated 18 February 2026. Available at: https://sqmagazine.co.uk/smartphone-statistics/

[2] The Straits Times, “Singapore start-up on a green mission to keep mobile phones in use for longer”, updated 15 June 2025. Available at https://www.straitstimes.com/tech/spore-start-up-on-a-mission-to-keep-phones-in-use-for-longer-cites-e-waste-concerns 

[3] Unlimited $0 cracked screen repair only applies for Samsung Care+ Premium plans. For approved repairs, unlimited claims are covered up to the MSRP value of the device. Same-day screen repair may be available for eligible devices in select areas, subject to claim approval time, parts availability, and technician scheduling. Repair eligibility is subject to change, and additional restrictions, limitations, model exclusions and service fees may apply. Please refer to the plan Terms and Conditions for full details.

[4] For more details on available Samsung Care+ plans, including model inclusions and exclusions along with detailed FAQs, please visit https://www.samsung.com/sg/offer/samsung-care-plus/mobile/.

[5] Limited to one-time for Samsung Care+ (12-months), two-times for Samsung Care+ (24-months), three-times for Monthly Subscription, and unlimited for Samsung Care+ Premium. Pick-up and Drop-off service is applicable to both smartphones and tablets. Onsite repairs are subjected to parts availability.

[6] Global repair services subject to repair availability.

]]> Samsung Offers Peace of Mind for Homeowners with Samsung Care+ Premium https://news.samsung.com/sg/samsung-offers-peace-of-mind-for-homeowners-with-samsung-care-premium?utm_source=rss&utm_medium=direct Tue, 02 Dec 2025 18:27:43 +0000 https://bit.ly/4pDzZFP
  • Samsung Care+ Premium is an expansion of the Samsung Care+ extended warranty programme, offering curated service packages and flexible monthly payment plans
  • For more intelligent home monitoring, SmartThings integration of Samsung Bespoke AI home appliances enables energy optimisation and remote control.
  • Samsung Knox and Knox Matrix provide advanced security for connected devices
  • New Samsung Care+ Premium zone opens at Samsung Experience Store VivoCity

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    Samsung Electronics Singapore is now offering  Samsung Care+ Premium  for selected home appliances for holistic, total care for select home appliances and entertainment devices, covering TVs, air conditioners, washers/dryers, AirDresser garment care appliance, refrigerators, kitchen appliances and cleaning appliances.

     

    Samsung Care+ Premium is an expansion to the existing Samsung Care+ programme that offers extended warranty support of up to five years (from 1 year with a basic warranty)[1], as well as remote troubleshooting support for users should they face any issues.

     

    More complete care with Samsung Care+ Premium for home appliances

     

    Available in two plans tailored to fit homeowners’ requirements – Samsung Care+ Premium Smart and Expert – consumers can benefit from a flexible programme that provides comprehensive support, complimentary accessories[2] to keep appliances running in tip-top shape, and up to 17 scheduled maintenance visits[3] during the extended warranty period.

     

    Users will also receive a personalised monthly home care report, offering homeowners a holistic view of usage patterns and energy consumption. This allows homeowners to make more informed decisions and allow them to find ways to defray rising energy costs.

     

    This pairs perfectly with SmartThings, granting homeowners control of their connected home devices. And when combined with AI Energy Mode on supported appliances, it can result in energy savings of up to 70%[4].

     

    Most importantly, Samsung Care+ Premium offers homeowners bite-sized monthly repayment plans of up to 36 months, which reduces the burden of large upfront costs associated with new appliances purchases.

     

    Find out more at https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/.

     

    Even more protection for your home entertainment devices

     

    Homeowners who purchase a new TV and opt for Samsung Care+ Premium (Smart) also enjoy extended warranty support and remote troubleshooting support against unexpected breakdowns.

     

    In the event where a Samsung TV panel is accidentally damaged, users will be eligible for a one-time 15% discount on a new panel. In addition, users can seek a replacement for a remote control if it is faulty. TV owners are also eligible to a 20% off for their next soundbar purchase via the Samsung Online Store to complete their home entertainment setup.

     

    Enhanced protection with Samsung Knox

     

    To offer users a greater peace of mind, all Samsung AI-enabled devices are safeguarded with Samsung Knox[5], a defence-grade security platform that safeguards every connection from external threats.

     

    As more devices and appliances become interconnected and “talk” to each other, there is increased need to secure every connection against potential threats. Knox Matrix is a security solution that offers comprehensive support for connected devices and networks using private blockchain technology. For example, if a connected AI appliance is compromised due to a malicious app, Knox Matrix can detect the threat and isolate the connection, while informing users of the breach.

     

    You can learn more about how Knox Matrix acts to protect connected home devices here.

     

    All-new Samsung Care+ Premium Zone at Samsung Experience Store, VivoCity

     

     

    To help users better understand Samsung Care+ Premium, Samsung will welcome a new space at its Samsung Experience Store at VivoCity to better showcase products covered under the programme. In addition to being able to view connected home appliances and entertainment devices, interested homeowners can also learn more about Samsung Care+ Premium and shop online-exclusive appliances in-store.

     

    Customers can also bring home a limited edition Careby, the Samsung Care+ Premium companion[6] when they visit the Samsung Experience Store at VivoCity.

     

     

     

    To redeem, consumers can:

    1. Visit the Samsung Experience Store at VivoCity and approach the staff.
    2. Complete a simple form, follow @samsungsg on Instagram, and share this post.
    3. Collect their item upon verification.

     

    At a glance: Samsung Care+ Premium

     

    For Home Appliances

    Coverage Programme Basic Warranty Samsung Care+ Premium[7] Samsung Care+
    Samsung Care+ Premium (Smart)[8] Samsung Care+ Premium (Expert)[8]
    Applicable to All products Select refrigerator, washer, and dryer range, air conditioner, oven, hoods All eligible home appliances
    Warranty 2 years[9] Up to 5 years Up to 5 years
    Remote Troubleshooting No Yes Yes
    Scheduled Maintenance No Yes, up to 4 visits7 Yes, up to 17 visits[10] No
    Personalised Usage Reports No Yes No
    Complimentary Accessories No Yes[11] No

     

    For TV

    Coverage Programme Basic Warranty Samsung Care+ Premium (Smart)[8]

    *Selected TVs only
    Warranty 1 year
    +2 years with online registration    		 Up to 5 years
    Remote Troubleshooting Yes Yes
    Accidental panel damage repair No 15% discount
    Exclusive soundbar offer No 20% discount
    Remote control replacement Free replacement within first 6 months Up to 2 free replacements within coverage period

     

    Please refer to full T&Cs here.

     

    For full details and coverage for respective appliances and devices under Samsung Care+ Premium and Samsung Care+, visit

    [1] Warranty periods and coverage vary across product categories and models. Please check detailed warranty terms for each product.

    [2] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators

    [3] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Number of scheduled maintenance vary for different products.

    [4] Up to 15% in refrigerators, and up to 70% for washers and dryers

    [5] Samsung Knox is applied to select devices launched in 2018 and later.

    [6] While stocks last. Samsung reserves the right to amend these Terms and Conditions and/or amend or withdraw this Promo at any time without prior notice and without assigning any reasons.

    [7] Samsung Care+ Premium plans are available for purchase with new home appliances through the Samsung.com online store

    [8] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Smart) is eligible for up to 4 scheduled maintenance visit. For more details visit https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/

    [9] Air Conditioners are excluded and are covered under a 1-year warranty.

    [10] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Expert) is eligible for up to 17 scheduled maintenance visits. For more details visit  https://www.samsung.com/sg/offer/samsung-care-plus/appliances/

    [11] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators

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