It’s every traveller’s worst nightmare and yet such accidents are more common than you think. According to Samsung Care+^[1] data, claims submitted in July and August were 30% higher than the annual average^[2]. With your phones holding everything from boarding passes and hotel reservations to maps, a damaged device could be a potential trip-ender.

Accidental damages during travel can cause a stressful situation.

That is, unless you have Samsung Care+. Here’s how the comprehensive care service helps keep your devices protected throughout the vacation, giving you peace of mind throughout your trip.

Reliable Support Across Major Destinations

First things first, there’s no need to panic or cancel travel plans. Samsung Care+ offers comprehensive coverage both at home and abroad^[3] through a network of Samsung-authorised service centres across major cities worldwide. Whether you’re in London, Seoul, Los Angeles, or Barcelona, your protection travels with you.

Samsung Care+ users can receive professional care through nearby Samsung-authorised service centres both at home and abroad.

Hassle-Free Repairs

Every minute counts on a vacation and the last thing you want is a long wait. That’s why Samsung Care+ is designed to get you quickly back on track through its streamlined claims process, helping you save time.

• No Complex Paperwork: You can get support through a clear, easy-to-follow system without complicated paperwork.
• Priority Queue^[4] Access: Once enrolment is verified, you’ll receive support with clear guidance.

Within minutes of arriving, your repair is authorised and underway to ensure minimal disruption to your vacation.

Professional Service by Certified Technicians

Once the device is submitted for repair, Samsung-certified technicians take over. These professionals, who know Samsung Galaxy devices better than anyone, only use genuine parts. This ensures repairs go beyond fixing visible damage, returning devices to optimal condition so they maintain their performance and value.

All repairs are handled by certified experts using original parts.

Continuing Your Journey With Complete Peace of Mind

Thanks to Samsung Care+’s service network and professional care, you are good to go. What could have ruined your long-awaited vacation becomes just a minor mishap. Samsung Care+ gives you complete peace of mind throughout your trip so you can focus on creating lasting memories.

Samsung Care+’s comprehensive coverage offers peace of mind for Galaxy users.

_{^[1] Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.}

_{^[2] Based on Samsung Care+ claims submitted in 2025.}

_{^[3] When in need of Samsung Care+ services during your travel, contact the visiting country/region’s local customer services centre in advance for Samsung Care+ availability.}

_{^[4] Availability may differ by country. Please contact the visiting country/region’s local customer service centre in advance for service availability.}

That’s where Samsung Care+ comes in. Not only does it preserve the future resale value of your device, it provides peace of mind today and lasting value tomorrow.

Flexible Choices

Whether users require unlimited out-of-warranty repair coverage (for drops, spills, mechanical breakdowns & screen repairs etc.) with Samsung Care+ Premium, up to 2 out-of-warranty repairs over 2 years with Samsung Care+ Screen Care, or just screen protection with Samsung Care+ Screen Protect, there is a right product for everyone.

Users can further benefit from enhanced flexibility with monthly subscription option, exclusively available on Samsung.com/sg – stay protected for as long as you remain care subscribed to Samsung Care+.

Samsung Care+ includes unlimited repairs for drops, spills, mechanical breakdowns, and $0 cracked screen repairs under the Samsung Care+ Premium plan^[3]. For users prioritising long-term performance and reliability, Samsung Care+’s extended warranty provides confidence well beyond the standard warranty period.

For users seeking more cost-efficient protection plans, there’s also Samsung Care+ Screen Care and Samsung Care+ Screen Protect. An illustrative table of benefits of each Samsung Care+ plan is included below^[4].

Professional Service Without the Hassle

Protection is only valuable if you can access it when needed. That is what matters most. Samsung Care+ delivers service designed to provide expert care in a simple, accessible way.

Even the purchase process is designed to be seamless. You can choose to buy it along with your new device, or within 60 days of purchase. You can choose to do it online at Samsung.com, at a nearby Samsung Experience Store or through your Galaxy device’s itself via the Settings menu.

Once your Samsung Care+ plan is purchased, in addition to the added peace of mind, you’ll also enjoy convenience should your Galaxy smartphone or tablet require any professional attention with free device pick-up and drop-off, in addition to onsite repairs^[5].

And here’s something people often overlook until they are traveling: your device goes everywhere with you, so your protection should too. Samsung Care+ provides comprehensive coverage both at home and abroad without travel restrictions^[6]. Seoul. London. Los Angeles. Barcelona. Wherever life takes you, Samsung Care+ is there for you.

Peace of Mind, And Long-Lasting Value

The Galaxy S26 Series is engineered to simplify the tasks you do on your phone through its most user-friendly Galaxy AI experiences. Samsung Care+ ensures it keeps doing that – delivering the peace of mind to enjoy your device to the fullest anywhere, anytime while maintaining its value over time.

For more information on Samsung Care+, please visit www.samsung.com/sg/offer/samsung-care-plus/mobile/.

_{^[1] SQ Magazine, “Smartphone Statistics 2026: Powerful Insights,” updated 18 February 2026. Available at: https://sqmagazine.co.uk/smartphone-statistics/}

_{^[2] The Straits Times, “Singapore start-up on a green mission to keep mobile phones in use for longer”, updated 15 June 2025. Available at https://www.straitstimes.com/tech/spore-start-up-on-a-mission-to-keep-phones-in-use-for-longer-cites-e-waste-concerns} 

_{^[3] Unlimited $0 cracked screen repair only applies for Samsung Care+ Premium plans. For approved repairs, unlimited claims are covered up to the MSRP value of the device. Same-day screen repair may be available for eligible devices in select areas, subject to claim approval time, parts availability, and technician scheduling. Repair eligibility is subject to change, and additional restrictions, limitations, model exclusions and service fees may apply. Please refer to the plan Terms and Conditions for full details.}

_{^[4] For more details on available Samsung Care+ plans, including model inclusions and exclusions along with detailed FAQs, please visit https://www.samsung.com/sg/offer/samsung-care-plus/mobile/.}

_{^[5] Limited to one-time for Samsung Care+ (12-months), two-times for Samsung Care+ (24-months), three-times for Monthly Subscription, and unlimited for Samsung Care+ Premium. Pick-up and Drop-off service is applicable to both smartphones and tablets. Onsite repairs are subjected to parts availability.}

_{^[6] Global repair services subject to repair availability.}

Samsung Electronics Singapore is now offering  Samsung Care+ Premium  for selected home appliances for holistic, total care for select home appliances and entertainment devices, covering TVs, air conditioners, washers/dryers, AirDresser garment care appliance, refrigerators, kitchen appliances and cleaning appliances.

Samsung Care+ Premium is an expansion to the existing Samsung Care+ programme that offers extended warranty support of up to five years (from 1 year with a basic warranty)^[1], as well as remote troubleshooting support for users should they face any issues.

More complete care with Samsung Care+ Premium for home appliances

Available in two plans tailored to fit homeowners’ requirements – Samsung Care+ Premium Smart and Expert – consumers can benefit from a flexible programme that provides comprehensive support, complimentary accessories^[2] to keep appliances running in tip-top shape, and up to 17 scheduled maintenance visits^[3] during the extended warranty period.

Users will also receive a personalised monthly home care report, offering homeowners a holistic view of usage patterns and energy consumption. This allows homeowners to make more informed decisions and allow them to find ways to defray rising energy costs.

This pairs perfectly with SmartThings, granting homeowners control of their connected home devices. And when combined with AI Energy Mode on supported appliances, it can result in energy savings of up to 70%^[4].

Most importantly, Samsung Care+ Premium offers homeowners bite-sized monthly repayment plans of up to 36 months, which reduces the burden of large upfront costs associated with new appliances purchases.

Find out more at https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/.

Even more protection for your home entertainment devices

Homeowners who purchase a new TV and opt for Samsung Care+ Premium (Smart) also enjoy extended warranty support and remote troubleshooting support against unexpected breakdowns.

In the event where a Samsung TV panel is accidentally damaged, users will be eligible for a one-time 15% discount on a new panel. In addition, users can seek a replacement for a remote control if it is faulty. TV owners are also eligible to a 20% off for their next soundbar purchase via the Samsung Online Store to complete their home entertainment setup.

Enhanced protection with Samsung Knox

To offer users a greater peace of mind, all Samsung AI-enabled devices are safeguarded with Samsung Knox^[5], a defence-grade security platform that safeguards every connection from external threats.

As more devices and appliances become interconnected and “talk” to each other, there is increased need to secure every connection against potential threats. Knox Matrix is a security solution that offers comprehensive support for connected devices and networks using private blockchain technology. For example, if a connected AI appliance is compromised due to a malicious app, Knox Matrix can detect the threat and isolate the connection, while informing users of the breach.

You can learn more about how Knox Matrix acts to protect connected home devices here.

All-new Samsung Care+ Premium Zone at Samsung Experience Store, VivoCity

To help users better understand Samsung Care+ Premium, Samsung will welcome a new space at its Samsung Experience Store at VivoCity to better showcase products covered under the programme. In addition to being able to view connected home appliances and entertainment devices, interested homeowners can also learn more about Samsung Care+ Premium and shop online-exclusive appliances in-store.

Customers can also bring home a limited edition Careby, the Samsung Care+ Premium companion^[6] when they visit the Samsung Experience Store at VivoCity.

To redeem, consumers can:

1. Visit the Samsung Experience Store at VivoCity and approach the staff.
2. Complete a simple form, follow @samsungsg on Instagram, and share this post.
3. Collect their item upon verification.

At a glance: Samsung Care+ Premium

For Home Appliances

For TV

Please refer to full T&Cs here.

For full details and coverage for respective appliances and devices under Samsung Care+ Premium and Samsung Care+, visit

• https://www.samsung.com/sg/offer/samsung-care-plus/appliances/
• https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/

_{^[1] Warranty periods and coverage vary across product categories and models. Please check detailed warranty terms for each product.}

_{^[2] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators}

_{^[3] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Number of scheduled maintenance vary for different products.}

_{^[4] Up to 15% in refrigerators, and up to 70% for washers and dryers}

_{^[5] Samsung Knox is applied to select devices launched in 2018 and later.}

_{^[6] While stocks last. Samsung reserves the right to amend these Terms and Conditions and/or amend or withdraw this Promo at any time without prior notice and without assigning any reasons.}

_{^[7] Samsung Care+ Premium plans are available for purchase with new home appliances through the Samsung.com online store}

_{^[8] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Smart) is eligible for up to 4 scheduled maintenance visit. For more details visit https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/}

_{^[9] Air Conditioners are excluded and are covered under a 1-year warranty.}

_{^[10] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Expert) is eligible for up to 17 scheduled maintenance visits. For more details visit  https://www.samsung.com/sg/offer/samsung-care-plus/appliances/}

_{^[11] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators}