Customers who buy an eligible^[1] Samsung refrigerator, washing machine, tumble dryer, dishwasher, oven, or TV through participating retailers^[2] can receive up to £65* credited to their British Gas account.

The offer is available to both new and existing British Gas customers. To claim the credit, customers need to visit the British Gas website with the details of their purchase. British Gas has based the credit amount on the average of various individual appliances’ electricity usage for a year.

Samsung has been partnering with British Gas since the start of the year to find ways of streamlining energy usage. This includes the Samsung’s Smart Things app that is integrated with British Gas PeakSave programme. This makes Samsung’s AI home appliances perfectly suited to benefit from PeakSave and to be rewarded customers for shifting their electricity to times when there is more renewable energy readily available. So far, British Gas has paid over £15 million to 650,000 customers taking part in the scheme.

Catherine O’Kelly, Managing Director of British Gas Energy, commented: “We’re committed to finding new ways to help our customers make savings and manage their home energy usage.

“We’re running this offer in the lead up to Christmas and during new year sales as we know it’s a popular time for purchasing new appliances. A new fridge or washing machine will often be more energy efficient and our customers will get money they can put towards their electricity bill.

“This latest offer is the next step in our ongoing collaboration with Samsung, and together, we will bring more innovative solutions to help people be smarter with their energy usage around the home.”

Dan Barfield, Marketing Director of Digital Appliances at Samsung UK and Ireland, said:  “This is an exciting step forwards for our partnership with British Gas.

“Customers can now benefit from upgrading their home appliances so they can utilise our market-leading technology and features as well as help drive efficiencies within their home energy costs.”

This offer is available on selected appliances bought between now and February 28, 2025 in selected retailers and eligible customers must claim before March 31, 2025.

For more details on this promotion, including full terms and conditions, visit: https://www.britishgas.co.uk/offers/samsung-bill-credit.html

*The value of credit depends on the type of eligible Samsung appliance purchased. We have listed the values of the Credits in the table below.

About British Gas 

British Gas is Britain’s leading supplier of energy and home services and the country’s biggest retailer of zero carbon electricity. We are part of Centrica, a company founded on a 200-year heritage of serving people. We provide energy, products and services to over 10 million UK homes and businesses, supported by around 7,000 highly trained engineers and technicians. We also offer a range of innovative products and services, including Hive. Our purpose of helping customers live sustainably, simply and affordably drives our strategy and our People and Planet Plan.

[1] Please see here for full list of eligible products: https://www.samsung.com/uk/offer/british-gas-free-electric​ity-promotion/

[2] Please see here for full list of eligible retailers: https://www.samsung.com/uk/offer/british-gas-free-electric​ity-promotion/

London, UK – 20th November 2020 – New research released by Samsung Electronics UK Ltd. has revealed that Brits are bamboozled when it comes to their laundry detergent. The survey found that 58% of people are confused about how much to use and only 24% of people regularly adjust the amount of detergent they dispense based on the weight of their wash load.

The poll of 2,000 UK adults also revealed that while two thirds of Brits (66%) use a liquid or powder detergent, over half are unsure about what quantity they should be using, while 87% admit that they tend to guess how much to use. Clearly, dosing is a real concern, as 66% of those who use capsules, do so because it saves them from deciphering how much detergent they need to dispense.

But what’s the problem with using too much or too little laundry detergent?

Firstly, expense. Brits believe they are spending an average of £78.31 a year on laundry detergent -and while only 14% think they are spending more than they need to, this is actually nearly double what the average household should be spending[1]. Guesstimating then, is clearly not the most economical way of monitoring detergent volume and more than a third (35%) of those surveyed did agree that they think they use too much detergent. The amount should be calculated in proportion to the weight of the wash, however less than a quarter of Brits say they regularly do this. This means that many are likely to be throwing their money down the plughole.

Damage is also an unwelcome side effect of using too much detergent – to our clothes, our washing machine and our skin! Almost half of people surveyed (49%) believe it can damage their washing machine, while 19% of people said over-dosing detergent has damaged and stained their clothing in the past. Most concerning though, is the 72% of people who believe that too much detergent can be detrimental to skin, with many citing it as the cause of unwelcome reactions such as itching and rashes.

“We’ve always known that consumers find detergent dosing confusing, causing them to default to easy alternatives like capsules or just guessing how much to dispense; but there are environmental and economic impacts of doing so,” explains Ruth Storey, Head of Marketing, Home Appliances, Samsung Electronics UK Ltd.

“We’ve listened to customers’ feedback and are proud to have developed an Auto Dose feature which uses sensors to determine the weight of the wash load which in turn adjusts the time, detergent volume and water usage automatically. By taking a load of people’s minds, we can help consumers save time and money on their domestic responsibilities.”

Samsung’s top of the line Washing Machines (WW9800 series) and Washer Dryers (WD9800 series) also have the Auto Optimal Wash feature which is intelligent enough to assess the level of soil within the load. For heavy soiling, it can automatically add more detergent towards the end of the wash cycle, if necessary, adjusting the wash time accordingly in the process.

 [1] Cost per wash based on the average price of six brands/own brand pods, liquid and powder detergent in Tesco as of September 2020, including mix promo/off promo pricing.  Usage based on 284 cycles per year, source Energy Saving Trust.