London, UK, 29th July 2020 – Samsung Electronics UK Ltd. has today revealed the results of a multi-industry research study into the use of rugged technology, looking at key benefits such as productivity and cost saving, resulting in nine out of ten who have experienced these first-hand, keen to invest in more.

The results showcased that rugged tech will form a pivotal role in the future of business, with 81% of users believing that tougher devices will be essential in their workplace over the next two years. Feedback from those currently using rugged tech was resoundingly positive, with over four in five (86%) claiming that the devices are beneficial to their job.

The research^[1] looked at employees and decision-makers across Construction, Manufacturing, Transport & Logistics, Health, Retail, Emergency Services, Utilities, and Automotive sectors to reveal current attitudes towards rugged technology. Rugged refers to hardware – including smartphones, tablets, laptops and wearables – designed to operate in extremely harsh environments and conditions, such as the award-winning Samsung Galaxy XCover Pro and the Galaxy Tab Active Pro.

Within the industries highlighted, Samsung uncovered an array of key insights into the benefits and attitudes towards the wider adoption of rugged tech, with those already using or deploying it in their workplace saying the following:

• Financial efficiency: More than nine out of ten (91%) have said investing in rugged tech has reduced their long-term company costs, with half claiming the reduced need for repairs and replacements is the major economic benefit.
• Lower the risk: Over 40% workers currently use their personal device for work, raising serious concerns around data security and associated business risks. By equipping employees with rugged devices, a third of users claimed that the standard of security improved.
• Productivity boost: Nearly half (45%) said that the improved level of productivity experienced when using the devices was a key benefit. With UK productivity currently 30% lower than the US, according to PwC, results suggest rugged tech could be a valuable tool to give businesses a boost.
• Tough tech: Over half (58%) said that its durability was the primary benefit, with 84% stating that their performance improved when not having to worry about the device breaking.

“At Samsung, we are committed to listening to the opinions and challenges faced by our customers and it is excellent to see that rugged tech is making a difference for its users and their businesses,” says Joe Walsh, Director of B2B at Samsung UK & Ireland.

“These results highlight a clear enthusiasm and demands for the growth of the rugged tech market, and it is encouraging to see how many users want to continue to invest in the future. As more businesses adopt this technology, we only anticipate the appreciation for its financial and performance-based benefits to rise. At Samsung, our unyielding passion for excellence ensures we always enable our customers to thrive with innovative devices that balance their needs by being easy to use and hard to break.”

While over two-thirds (68%) of rugged users claim that they cannot imagine work life without rugged technology, the survey also revealed a strong will from non-users to deploy it in the future.

• Over two-thirds (67%) of those that don’t currently deploy rugged tech would like to incorporate it into their workplace in the future.
• Over half (52%) non-users believe their company would perform better with rugged tech, supported by 81% of current users who say they have already seen an improvement.
• Nearly three-quarters (73%) of businesses not using rugged tech have never considered the financial benefits, but more than nine out of ten current users say that it has already reduced their costs.

Looking forward, the results suggest that rugged tech will form a pivotal part of digital transformation projects across many industries. Almost two-thirds (60%) of respondents believe that rugged tech will become imperative for their industry in the next two years, with 61% users stating that tougher devices will form a vital part of the 5G revolution.

To find out more about Samsung’s Rugged portfolio, including the Galaxy XCover Pro and Galaxy Tab Active Pro, please visit: https://www.samsung.com/uk/rugged-range/.

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About Samsung for Business:

Samsung is committed to developing devices and solutions that are built for the way businesses are evolving today. By understanding the needs of organisations large and small, Samsung for Business provides innovative mobile-first technology that solves their challenges and brings new opportunities.

Backed up by Samsung’s unique defence-grade security platform, Knox, businesses can choose from a wide portfolio of devices knowing their company is in safe hands. Ranging from industry-ready and award-winning rugged devices, to top-spec Galaxy Enterprise Edition smartphones with full-service support, Samsung strives to deliver technology that powers business success.

For more information, https://www.samsung.com/uk/business/.

[1] The research was carried out by Ketchum Research and Analytics, on behalf of Samsung. A total of 1,202 people aged 18+ were surveyed in the UK, including 601 employees and 601 decision-makers across the following industries: Construction, Manufacturing, Transport & Logistics, Health, Retail, Emergency Services, Utilities, and Automotive. Fieldwork ran from 18th June – 6th July 2020 and was conducted by Vitreous World.

LONDON, England – 03 December 2019 – Samsung Electronics Co., Ltd. today introduces the Galaxy Tab Active Pro Enterprise Edition; the business-optimised rugged tablet enabling industrial professionals to achieve the best possible work performance.

An evolution of the Galaxy Tab Active2, the Galaxy Tab Active Pro has been designed to give users more choice, control and protection. With many businesses managing large, disparate teams in the field, the new Galaxy Tab Active Pro helps workforces stay productive wherever work takes them.

Designed to meet a balance of consumer design and traditional rugged features like IP68^[1] and MIL-STD-810G^[2] certification, the Galaxy Tab Active Pro is the most rugged and high performing device Samsung has ever made. It combines the utility and security of a PC with the versatility and portability of a tablet, and its rugged features make it suitable for hostile working environments.

The 10.1” WUXGA display makes large format, high-resolution content more accessible than ever before, and the highly responsive inbox S Pen also enables precision input required for capturing data on-the-go. What’s more, the Tab Active Pro is exclusively available with Galaxy Enterprise Edition, Samsung’s first all-in-one mobility solution. Businesses can now easily configure, update, deploy and run a mobile ecosystem at scale, all backed up by Samsung Knox defence-grade security.

With extended product lifecycle^[3], 4-years security and maintenance patches^[4] plus, 3-year enhanced service support⁵ —users can request a specialist mobile engineer to assist on the set-up of Knox, the OS and support on any MDM interoperability problems. In addition to that, Samsung offers users a choice of multiple repair options including Doorstep exchange and on-site repair, ensuring their mobile technology continues to perform and providing businesses with complete peace of mind.

Key features of the Tab Active Pro include:

• 1″ WUXGA Display:The 10.1” WUXGA display on the Galaxy Tab Active Pro is perfect for when users need clarity while working in most elements and demanding conditions. With a larger display compared to the Tab Active 2, users can easily share and transfer information on the move or view large-format content when mounted in vehicles

• Samsung DeX: Featured for the first time in a rugged tablet, Samsung DeX connects the Galaxy Tab Active Pro to a monitor with a single cable⁶ for a PC-like experience. No cable? No problem. Users can switch to DeX mode and use their tablet like a PC, so they can have multiple windows open, quickly draft emails and send status reports back from the field. Then, they can head back in the office move to extensive editing and collaboration on a bigger screen

• Samsung Knox:Keep company data safe with the defence-grade security of Knox Platform that protects the Galaxy Tab Active Pro from the chip up. Knox Configure lets users automate configuration and customisation, and Enterprise FOTA makes remote device management and deployment of security patches a snap. It also features biometric security including facial recognition and home button fingerprint scanner, so there’s no password to remember

Joe Walsh, B2B Director for Samsung Electronics UK commented: “We’re delighted to announce the Tab Active Pro, a natural evolution from the Tab Active 2 which builds on the heritage of our Rugged portfolio. Its rugged design and features allow for broader implementation of the transformational digital solutions that were previously out of reach for many companies. With the Tab Active Pro, employees can be more productive in challenging environments and companies can ensure their data stays secure with Samsung Knox. We’re excited to share the benefits of Enterprise Edition too, where businesses will get even more choice, control and protection over how they set up and run their enterprise mobile ecosystem.”

Availability

The Galaxy Tab Active Pro is available to buy now. For more information about the Galaxy Tab Active Pro, visit www.samsung.com/uk/business/tablets/galaxy-tab-active-pro/

For more information about Galaxy Enterprise Edition, visit

www.samsung.com/uk/enterprise-edition

[1] Resistant to dust and up to 1.5 metres of fresh water for up to 30 minutes (IP68).

[2] When tested on a flat surface, without its protective casing can withstand a drop of up to 1 metre.

Drop test results meet MIL STD 810G standard.

[3] Devices will remain on sale for a defined period of time after first global market release. The defined period will differ according to each specific device. Subject to change without notice.

[4] 4 years from first global market launch. S Series, Note Series, A50 and XCover 4s updates are available monthly for the first three years, then quarterly for the final year. Tab Active Pro and A40 updates are available quarterly for the full four-year term.

⁵ Registration on the Knox Portal and Support request required. Doorstep exchange with Samsung gold stock. All requests must be placed before 3:30pm and confirmation of MDM removal must be confirmed before proceeding with repair/swap.

⁶ USB-C to HDMI cable and accessories sold separately.