LONDON, UK – 16^th June 2025: Hive have announced that leading technology company Samsung are now part of the Works With Hive network. From today, Samsung Wi-Fi enabled heat pump owners will be able to control their devices and gain insights through the Hive App, alongside any other Hive or Works With Hive devices that they own.

Lisa Bunting, Head of Works With Hive, commented “At Hive, we’re always looking for ways to make it easier for our customers to save energy, reducing their carbon footprint and costs. Works With Hive is about bringing everything together in one place, putting the customer first. That’s why we’re thrilled to be collaborating with Samsung to expand Works With Hive. We hope to continue to grow the Works With Hive ecosystem with more likeminded partners. This is the future of simple, smart, and sustainable home energy management.”

New data from Hive indicates a growing interest in heat pumps among UK homeowners.

Hive, who are part of Centrica, say compared to 2024, they have seen an 87% uplift in people registering their interest in a heat pump so far this year, ahead of expectations.

Stuart Bell, National Heating Sales Manager at Samsung, said “By bringing together our trusted brands, we’re helping homeowners feel confident in choosing heat pump technology. It is great to see more and more consumers adopting heat pump technology, and we are proud to be part of that transition. The new ‘Works with Hive’ app and system will make it easier to manage and control home energy use.”

It is also reported that double the number of heat pump customers are now using the UK Government’s Boiler Upgrade Scheme (BUS), which offers grants of up to £7,500 to support heat pump purchases, in 2025 vs. 2024.

Eco-tech industry leader Hive attributes this rise to increased awareness of benefits and confidence in the technology’s suitability for UK homes.

Heat pump restrictions have recently been relaxed in England. Where the one-metre boundary rule for air source heat pumps is no longer in effect. This means homeowners can now install heat pumps closer to property boundaries without needing planning permission – opening up access to low-carbon heating for many more homes.

Gav Murray, Home Heating Director at Hive encourages all homeowners considering a heating system upgrade to explore their options, “There are eco-tech solutions for every property or budget, whether that’s a heat pump, smart thermostat or something else. With the popular Boiler Upgrade Scheme grant, the upfront costs and long-term savings of a heat pump can be greater than expected.”

About Hive
Hive is the UK’s largest home eco-tech brand. Since 2013, we have pioneered technology that simplifies home energy; offering solutions that give our customers easy ways to live greener, lower bills and manage their home energy use.
Over two million customers have joined Hive and use our range of technology including; thermostats, solar panels, electric vehicle chargers and super-efficient heat pumps. These all work seamlessly through the Hive Home App, where you’ll find exclusive offers, subscriptions and energy tariffs to maximise your energy savings and management

Samsung welcomed the Minister for Energy Consumers Miatta Fahnbulleh MP to the Manchester Training Centre to discuss the growing heat pump industry and the opportunity for upskilling the workforce of the future, particularly around apprenticeships.

Minister Fahnbulleh spoke to Samsung Technical Degree Apprentice Joshua Long, who is currently in his third year of a Building Services Design Engineering Degree at London Southbank University while working on the design and specification of heating and cooling systems at Samsung.  The Minister also met with the Samsung Climate Solutions team and toured the training facility in Sale, learning about the range of products, training offered and future plans.

Collaboration between government and industry is central to hitting government targets for heat pump installs and reaching Net Zero by 2050. This is reflected in the current growth in installs, as February 2025 saw a 68% increase in Boiler Upgrade Scheme vouchers issued compared to February 2024.^[1] Training the workforce is essential to meet the rising demand and Samsung is committed to delivering continued growth in 2025 following an increase in its training numbers in the UK by almost 70% in 2024 compared to 2023^[2].

Minister Fahnbulleh said: “The figures for our Boiler Upgrade Scheme speak for themselves. Heat pump demand is rising rapidly, meaning we need a growing, highly-skilled workforce to deliver thousands more installations. It was fantastic to visit Samsung and hear from apprentices about the brilliant work being done to train the next generation of heat pump installers.”

Joshua Long commented: “I really valued the opportunity to meet the Minister and discuss why apprenticeships are such an important part of ensuring we have the skills needed for the transition towards Net Zero. For me, my apprenticeship has opened up a new career path to learn from my experienced colleagues as well as earn my degree. I chose this apprenticeship because I wanted to be part of the bigger picture of changing the way we use energy and heat our buildings in the UK. This is a really exciting time to join the sector, and I’m proud to be part of the growth and development of heat pumps.”

[1]https://www.gov.uk/government/statistics/boiler-upgrade-scheme-statistics-february-2025

[2]Training data from internal records at Samsung Climate Solutions

Oxford has an ambition to become a net zero carbon city by 2040 – ten years ahead of the Government’s targets.[1] To achieve this, tackling Oxford’s building emissions is key. As buildings are responsible for roughly 60% of emissions, it has been identified that over 30,000 air-source heat pumps need to be installed across the city by 2040.[2] The Clean Heat Streets project aims to explore how key barriers to heat pump uptake can be overcome by exploring solutions on a street-by-street basis, rather than an individual home approach.

Tim Bailey, Head of Energy Innovation at Samsung Research UK, commented: “To move from niche to mass adoption of heat pumps we need lots of organisations to work together to build the trust in the technology within local communities. We are delighted to be leading a consortium to install Samsung heat pumps at a high density in selected neighbourhoods in Oxford, and hope implementing our research will continue to grow the take up of heat pumps in the future.”

The project builds upon the work of a six month feasibility study which developed an innovative local area energy mapping approach to identify suitable homes for installing heat pumps and explored the key barriers to heat pump uptake in the Rose Hill area of Oxford. As part of the project, local heat pump experts, Alto Energy, have designed a customer journey and a supply chain, working with Samsung Climate Solutions, to create a more streamlined approach.

Scott Greening, Managing Director of Alto Energy, added: “We are excited to be working with Samsung on the Clean Heat Streets project to create a framework for delivering heat pumps affordably and at scale. We’re based in Oxfordshire, where the project is taking place, and believe we can add value to the local economy by enabling more local installers to get started installing heat pumps.”

By working to streamline the installation process, and through the economies-of-scale inherent in a street-by-street approach, the Clean Heat Streets project will be able to offer a lower installation cost to the homeowner. It will also explore how a large number of heat pumps can be installed within a particular area without causing problems to the network– for example, by causing very high peaks in demand for electricity on winter evenings. The project is working closely with the local Electricity Distribution Network operator (SSEN) to ensure smooth connection processes and avoidance of any network management issues.

The project has identified two electrical substations in Rose Hill connected to residential streets suitable for high numbers of heat pump installations. These electrical substations are part of the link in the chain that delivers electricity from generation to the ‘grid edge’, where it is used by households and businesses. The project is aiming to install 150 heat pumps across these substation areas.

This project is looking for households from the following streets areas within Rose Hill: Courtland Road,  Annesley Road, West View Tree Lane, Sheepway Court, Bears Hedge, Hunsdon Road, Abberbury Avenue, Rowney Place, Abberbury Road, Spencer Crescent, Dashwood Road, Ashhurst Way, Fiennes Road, Jersey Road, St. Martins Road and Asquith Road.

Any type of tenure will be accepted, and if you are interested in taking part and live in this area please visit: www.cleanheatstreets.com or email: info@cleanheatstreets.com

To find out more about how Samsung heat pumps can work for your home, click here.

[1] Leaders across Oxford support 2040 net zero carbon emissions pledge

[2] Zero Carbon Oxford Partnership Roadmap and Action Plan – Full Report

The theme for ISH this year is ‘Solutions for a sustainable future’. For five days, participants will showcase innovations “that contribute to achieving climate-protection targets and a responsible and efficient use of resources.” With a focus on heating solutions, SEACE will be exhibiting at hall 12.1 B60 and will host plenary sessions on various topics, including technical presentations of some of their key products and services:

• EHS Mono HT Quiet – A high temperature, low noise heat pump, the EHS Mono HT Quiet is ideal for the residential renovation market. It combines advanced features and new technologies to achieve hot water temperatures of up to 70°C^[1] for domestic heating purposes, and operates at noise levels as low as 35 d(BA)^[2], using a 4-step Quiet mode. Its high leaving water temperature make it an especially relevant solution for retrofits, replacing fossil-fuel based heating systems. Additionally, the EHS Mono HT Quiet is easy to install and maintain, and is capable of reliably providing 100% heating performance^[3] even in extremely cold weather (temperatures as low as -25°C^[4]). This heat pump has recently received the Design Plus powered by ISH award in the category heating/air conditioning, and is also Quiet Mark Certified^[5].

• EHS Mono R290 – The newest addition to Samsung’s range of premium high temperature monobloc heat pump solutions, the EHS Mono R290 is equipped with Propane (R290), a natural refrigerant with a much lower global warming potential (GWP) compared to refrigerant technologies such as R32. The EHS Mono R290 lineup offers 2 possibilities: One with a pump integrated solution that facilitates easy installation, and another unit that allows for onsite installation of the pump. By introducing this new range, Samsung is prepared to follow future F-gas regulations that are poised to enter into force in a few years.

• SmartThings Energy combines connected living and IoT with home energy monitoring, individual device monitoring and energy efficiency. With SmartThings Energy, users are empowered to take control of their household energy usage. Based on user habits, the app recommends ways for users to be more energy efficient, and enables easy monitoring and management of energy usage of a wide range of appliances in your home^[6]. Overall, SmartThings Energy integrates functionalities that support “Net Zero Home” installations (for example heat pumps in combination with photovoltaic solutions, electric vehicle chargers and energy efficient solutions).^[7]

• EHS Cloud Service – a new cloud-based solution designed to empower technical partners, such as installers, offer proactive service and support to their customers. It can provide data and insights^[8] that enable the remote optimization of a unit’s performance, along with real-time issue resolution. With the EHS Cloud Service, users benefit from the possibility for remote service escalation, as well as features such as live updates for monitoring system behavior, automated reporting, energy consumption overviews, and map overviews to facilitate field visits.

As Europe’s energy landscape shifts, SEACE continues to share its insights and innovations. By organising and participating in HVAC industry events, SEACE vemphasises the importance of partnership – a message that especially resonates with the SEACE brand campaign, Find your flow.

In the words of Wim Vangeenberghe, President, Samsung Electronics Air Conditioner Europe, “We are proud to be participating in ISH 2023 – the leading fair for the HVAC industry this year. At Samsung, we strive to create industry-leading climate solutions that continually improve the way people live and work. We are really excited to showcase our latest products and service innovations, such as the award winning EHS Mono HT Quiet and the future-ready EHS Mono R290 range, at such a key industry platform. ISH will be a rich experience to exchange valuable ideas with all the experts, partners, and clients we will be connecting with.”

[1] Leaving water temperature, when the outdoor temperature is between -15°C – 43°C. Results may vary depending on the actual usage conditions.

[2] Based on internal testing. The noise level is measured 3m away from the front of the outdoor unit, in an anechoic room with an outside temperature of 7°C. Results may vary depending on environmental factors and individual use.

[3] Efficiency ratio of heating output (capacity) versus power input (electricity). Internally tested under lab conditions based on EN 14511, results may vary depending on the actual usage conditions.

[4] Based on internal testing on an EHS Mono HT outdoor unit (AE120BXYDGG), compared to a conventional EHS outdoor unit (AE120RXYDGG). Results may vary depending on the actual usage conditions.

[5] Quiet mark is applicable to the UK and EU territories only.

[6] For more information on SmartThings compatible devices, visit: https://www.samsung.com/uk/smartthings/#worksWithSmartThings. Additionally, with the help of the SmartThings hub, a wide range of other smart-home devices can be integrated into the SmartThings ecosystem.

[7] [Infographic] Energy Savings That SmartThings’ AI Energy Mode Brings to Our Life – Samsung Global Newsroom

[8] Applicable when end-users are connected to SmartThings and provide consent for sharing data.

With the heat pump market burgeoning in the UK, growing by a staggering 64% between 2020 and 2021^[i], it’s clear demand is increasing in the UK’s residential renovation market. As a leading manufacturer, Samsung has brought a durable and sleek low carbon heating solution to the sector which is designed to disrupt the status quo and showcase how sustainable heating systems can co-exist with the latest in architectural design and innovation.

With so many homes in the UK using radiators which require hot water temperatures of 65°C or more to heat rooms effectively, there’s been a perception that heat pumps (which normally operate at temperatures between 40°C – 60°C) won’t suffice. However, with Samsung’s EHS Mono HT Quiet, which can consistently provide hot water of up to 70°C^[ii]for domestic heating purposes, older residential spaces that have been heated by gas boilers now have a viable way to transition to heat pumps.

Commenting on the launch, Wim Vangeenberghe, President, Samsung Electronics Air Conditioner Europe said: “With the Future Homes Standard requiring new build homes in the UK to be future proofed with low carbon heating by 2025, change is afoot and we’re likely to see an acceleration in the switch from fossil fuel heating systems to more energy efficient heat pumps. High temperature heat pumps are presenting an interesting alternative for homeowners looking to move away from traditional heating solutions, such as gas boilers, without compromising on performance. With the launch of the new EHS Mono HT Quiet, we’re proud to offer the UK market an innovative low carbon heating solution that can help them take that important step forward.”

Other stand-out features of the new Samsung HT Quiet heat pump include:

• Quiet Mark certification – the heat pump features a double-layered sound insulation system that blocks and absorbs noise produced by system vibrations, operating at noise levels as low as 35 d(BA)^[iii] – making the unit Quiet Mark
• High levels of energy efficiency – the EHS Mono HT Quiet has a SCOP* of A+++ energy.^[iv]efficiency rating.
• A new era in sleek design – the unit is styled in a dark grey colour which complements outdoor facades.
• Ready for smart living – the unit can be remotely controlled from a phone with Samsung SmartThings^[v], allowing people to monitor energy usage daily, weekly and monthly at a glance.^[vi]

Joseph Raftery, Heating Product Manager at Samsung Climate Solutions added: “The HT Quiet is a huge step forward in the greener heating journey, helping to take the UK closer towards net zero ambitions with appropriate government and industry support. Not only can it match boiler leaving water temperatures and is our quietest unit yet, we’ve also stress tested our new heat pump to reliably provide 100% heating performance** even in extremely cold weather as low as -25°C^[vii] so this is technology you can rely on.”

The EHS Mono HT Quiet is the first in Samsung’s premium high temperature heat pump line up. It will be available in the UK from the start of November in 3 capacities (8, 12, and 14KW), including both the single and three-phase power supply system. All capacities will come in the same chassis.

For more information on the EHS Mono HT Quiet, click here.

[i] Data from research by BSRIA

[ii] Leaving water temperature, when the outdoor temperature is between -15°C – 43°C. Results may vary depending on the actual usage conditions

[iii] Based on internal testing of the EHS Mono HT outdoor units. The noise level is measured 3m away from the front of the outdoor unit, in an anechoic room with an outside temperature of 7°C. Results may vary depending on environmental factors and individual use.

*SCOP = Seasonal Coefficient of Performance

[iv] Based on Seasonal Coefficient of Performance (SCOP) for 35 ⁰C. Based on testing defined in EN14825.May vary depending on the system configuration, temperature and actual usage conditions.

[v] A Wi-Fi connection and Samsung SmartThings application account are required.

[vi] Current and daily, weekly or monthly energy usage of the outdoor unit is reference data calculated for information and reference purposes only.

**Efficiency ratio of heating output (capacity) versus power input (electricity). Internally tested under lab conditions based on EN 14511, results may vary depending on the actual usage conditions

[vii] Based on internal testing on an EHS Mono HT outdoor unit (AE120BXYDGG), compared to a conventional EHS outdoor unit (AE120RXYDGG). Results may vary depending on the actual usage conditions