Following a year of unprecedented change, it’s predicted a quarter of Brits will work from home full-time by 2025, compared to just 5% in 2019^[1]. With mobile technology becoming essential for remote productivity, organisations now face a wave of challenges to deploy a mobility strategy that is controlled, effective and secure.

The study run by Samsung Enterprise Edition – which surveyed decision-makers and employees in the Finance and Professional Services sectors^[2] – aimed to identify where businesses experienced the most troubling tech challenges when forced into the sudden reality of remote working. Most notably, over a quarter (29%) respondents experienced increased security threats and three in ten (30%) businesses admitting to not having enough mobile devices to offer to their remote workers.

Consequently, seven out of ten employees admit to having used their personal device for work purposes – either exclusively or alongside a work device – with 18% noting that they haven’t felt confident in the security of their device for the last 12 months. With UK businesses now incurring more frequent security threats than ever before^[3], decision-makers now face a race against time to ensure their operations are secured for a hybrid working model.

According to the study, Enterprise Management Mobility (EMM) – technology and software that enables businesses to securely manage employee use of mobile devices and applications – has become an increasingly popular solution to addressing these issues, as more organisations look to simplify and secure their mobility strategy.

Samsung Enterprise Edition is one example of an EMM solution, combining a complete suite of mobile technology and services with Knox security from the chip-up, enabling businesses to integrate end-to-end security and remote configuration into their fleet of devices.

Six in ten (60%) organisations either started or expanded their use of EMM within the last year, with nine in ten adopters planning to invest even more in 2021. With every adopter (100%) experiencing benefits, the most positively impacted areas we revealed as:

• Tightened security: Over half of adopters (55%) selected enhanced security as a key benefit. Additionally, nine in ten of those using the solution feel confident in the security of their company’s devices – significantly higher than those who don’t (78%).
• Performance boost: Over a third of respondents reported improved levels of collaboration (34%), productivity (35%), and quality of work (36%) as direct results from deploying the solution. With a third of respondents admitting to suffering employee productivity issues this year, these are invaluable benefits.
• Device control: Four in ten decision-makers said it simplifies the management of individual devices, notably with software updates (46%), and over a third (34%) enjoy easier configuration and management of large mobile fleets. With 87% respondents saying that device longevity is crucial for their operations, EMM is a key enabler of a longer lifespan.

Following the accelerated transition to remote working in 2020, and the increased mobility challenges that came with it, the survey found that 40% of businesses who have not previously considered EMM solutions, now plan to invest throughout 2021.

Joe Walsh, director of B2B at Samsung UK & Ireland, commented: “The last year has shown us that we can never be too prepared when it comes to the steps we can take to secure our business. Mobile phones have become more critical than ever for productivity, but the acceleration of remote and hybrid working models has made the management and protection of large mobility fleets even more challenging – particularly for those who have not previously considered it.”

“It is encouraging to see that Enterprise solutions are becoming a popular and effective way for businesses to boost security, and we continue to listen to our customers to develop integral solutions that address their day-to-day challenges. With Samsung Galaxy Enterprise Edition, we provide organisations with more choice, more control and more protection when managing their mobile fleets, so they can do less work and more business.”

The survey also asked decision-makers to outline where their mobile technology priorities were for 2021. Leading areas in included, key upgrades across security platforms (45%), outdated software (37%) and hardware (35%), with 5G also a notable inclusion. A third of respondents (33%) said they’re preparing to integrate 5G-ready devices into their organisations this year with the same number saying they will become an essential factor in the future of hybrid work.

From flagship devices, such as the newly launched Samsung Galaxy S21 5G Series, to A Series and Rugged models, Samsung offers a wide range of devices within its Enterprise Edition portfolio. For more information, please visit: https://www.samsung.com/uk/business/enterprise-edition/

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About Samsung for Business:

Samsung is committed to developing devices and solutions that are built for the way businesses are evolving today. By understanding the needs of organisations large and small, Samsung for Business provides innovative mobile-first technology that solves their challenges and brings new opportunities.

Backed up by Samsung’s unique defence-grade security platform, Knox, businesses can choose from a wide portfolio of devices knowing their company is in safe hands. Ranging from industry-ready and award-winning rugged devices, to top-spec Galaxy Enterprise Edition smartphones with full-service support, Samsung strives to deliver technology that powers business success.

For more information, https://www.samsung.com/uk/business/.

###

[1] https://www2.deloitte.com/uk/en/pages/consumer-business/articles/consumer-tracker.html

[2] The research was carried out by Ketchum Research and Analytics, on behalf of Samsung. A total of 1,000 people aged 18+ were surveyed in the UK, including 600 employees and 400 decision-makers across the following industries: Financial Services and Professional Services. Fieldwork ran from 10^th February – 16^th February 2021 and was conducted by Vitreous World.

[3] https://www.beaming.co.uk/cyber-reports/2020-cyber-threat-analysis/

LONDON, UK – November 5, 2020 – Samsung Electronics Co., Ltd. is today launching Samsung One, the company’s new business partner programme aimed at supporting consistent and accelerated growth for its partners. Available via an instant-access mobile app, Samsung One combines sales enablement assets, training, product information, news, incentives and rewards into one place, making it easier and faster for Samsung’s partners to start connecting with their customers.

With over 12,000 salespeople currently selling Samsung technology to businesses in the UK, Samsung One represents the company’s commitment to maximising partner engagement. With instant and remote access, every sales agent gets the support they need to drive engagement and sales with customers.

Samsung One is comprised of five key pillars under which partners can access a wealth of beneficial tools to fuel their business growth:

• Commercial – an extensive dashboard showcasing partner sales data and analysis to take performance to the next level
• Mobile App – a central hub for salespeople to access all the relevant tools they need, showcasing product information and insights in real-time for when speaking to potential customers
• B2B Training – a series of B2B-specific training modules on Samsung technology, designed for the development of Samsung’s partners and its salespeople
• Champion Programme – a community for partners to share knowledge, advice and tips from their own experiences and encourage collective progress as a network
• Incentives – rewards for Samsung’s partners who reach certain targets, to drive best practice, encourage high performance and incentivise education among its sales force

Joe Walsh, director of B2B at Samsung UK & Ireland said: “We are delighted to be able to introduce the Samsung One Partner Programme. There is no doubt that this year’s unpredictable events have driven a need to be more connected, collaborate seamlessly, and empower our people, wherever they are. By launching this programme, we acknowledge that mobility and on-demand learning have become more vital than ever before.”

“With Samsung One, we bring a series of excellent support tools together to enable our partners and their customers to deliver consistent and accelerated growth. This represents our commitment to enhance our partners’ mobility strategy in business through education, motivation, communication and incentivisation. We strongly believe it will change the way we work with our partners and look forward to seeing what we can achieve together.”

Samsung One will include a four-tier certification level – Registered, Authorised, Advanced and Elite – that will certify partners based on their own targets. By personalising the programme for every partner, rather than adopting a ‘one size fits all approach’, Samsung ensures each company receives the bespoke necessary tools to achieve their goals and meet the needs of their own customers.

While Commercial, Marketing and Training benefits vary between tiers, every partner will receive full access to Samsung’s Service benefits – including Business Services Centre telephone support and support for Knox, Samsung’s security portfolio – regardless of its certification.

As a pivotal pillar of Samsung One, all partners will receive access to detailed B2B training materials that can be accessed via the app (on Android and iOS) or through all popular web browsers. The training content, hosted by Samsung, will cover essential topic areas that will enable improved sales performance, including deep dives into: Why Samsung for Business, Devices, Ecosystem, Enterprise Edition, Rugged Range, Samsung Knox, and Solutions & Partnerships.

On top of the knowledge that users will be able to develop individually, Samsung One’s Champion Programme will bring together experienced partners to create a community of third-party Samsung experts, where those of all levels can learn from. The panel of experts will be responsible for sharing knowledge from their own customer experiences and, in return, will be the first to receive training for flagship devices in addition to being invited to annual industry Champions events, hosted by Samsung.

Samsung is committed to rewarding exceptional partner performance and an Incentives programme will lie at the core of Samsung One. This will include Samsung Rewards loyalty care – an always-on credit card scheme available to all partners that sign up to the programme – training incentives for sales agents that complete courses, and major ad-hoc prizes for individual partners that meet set targets or goals.

Samsung One goes live today for all individual partners, subject to completing the relevant registration and validation stages. To find out more, please visit: www.SamsungOne.co.uk 

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About Samsung for Business:

Samsung is committed to developing devices and solutions that are built for the way businesses are evolving today. By understanding the needs of organisations large and small, Samsung for Business provides innovative mobile-first technology that solves their challenges and brings new opportunities.

Backed up by Samsung’s unique defence-grade security platform, Knox, businesses can choose from a wide portfolio of devices knowing their company is in safe hands. Ranging from industry-ready and award-winning rugged devices, to top-spec Galaxy Enterprise Edition smartphones with full-service support, Samsung strives to deliver technology that powers business success.

For more information, https://www.samsung.com/uk/business/.

London, UK – October 7^th, 2020 – Samsung Electronics Co. Ltd. has launched the new Galaxy Tab Active3, a rugged tablet based on the popular Tab Active2 design to meet the rigor of today’s mobile workforce with a sleek, compact design for portability. The Tab Active3, which is now available in the UK, is built for how businesses operate today with increased emphasis on improving employee productivity and safety. The performance and productivity features are perfect for field-based employees and includes capabilities like Touch Sensitivity to help professionals, like first responders, who use gloves^[1] for working safely in the most challenging environments and conditions.

“The way the world does business is rapidly changing as we move away from the office and out into the field,” said Joe Walsh, Director of B2B at Samsung Electronics UK. “When developing the new Galaxy Tab Active3 we listened to feedback from our customers and partners and focused on creating a product that would make it easier to get things done. Not only is the Galaxy Tab Active3 more durable, but its performance has been upgraded to support the latest applications for maximum productivity.”

Built for tough environments

The Galaxy Tab Active3 is MIL-STD-810H certified to handle some of the world’s toughest jobs in the most extreme environments; its enhanced shock absorption is now able to withstand drops of up to 1.5 meters with an inbox protective cover^[2] and it is IP68 rated^[3] dustproof and water resistant, providing peace of mind when working in unpredictable outdoor environments.

Superior performance

Equipped with the powerful Exynos 9810 processor, 4GB RAM and up to 64GB internal storage, the Tab Active3 has the power to keep up with the digital businesses of today while

Wi-Fi 6 with MIMO delivers super-fast Wi-Fi connectivity for greater data transfer speeds.

The long-lasting, replaceable 5050mAh battery^[4] also supports fast charging through USB and POGO pins so you can spend less time plugged in and more time on the task at hand. And for businesses that use tablets in a fixed location like a kiosk, Tab Active3 now supports “No Battery Mode” for power without a battery^[5].”

Next level productivity

The Tab Active3 is a productivity powerhouse, providing a PC-like experience wherever work takes you. Samsung Dex is now available on the Tab Active3, ensuring dual-screen functionality so tasks can be picked up from anywhere, whether in the office, or in the field.

Additional Tab Active3 features include^[6]:

• Capture Everything: The 13MP rear camera provides perfect clarity for both taking pictures or scanning detailed documents and the 5MP front camera is ideally suited to video or conference calls.
• Augmented Reality: Google ARCore is now supported and enables new augmented reality services, such as remote training.
• Quick Access: The Active Key on the side of the device allows instant access to the apps or programs used most often; great for emergency calls, scanning or Push to Talk and so much more.
• Retail Ready: Galaxy Tab Active3 is optimized for camera-based barcode scanning to help retailers easily manage inventory and scan products for purchase. The Tab Active 3 also supports NFC with EMV Level 1 for payment.
• Touch Sensitivity: When turned on in the settings, Touch Sensitivity allows professionals to continue using the Tab Active3 while wearing gloves^[7]. No more time spent taking gloves on and off.
• IP68 Certified S Pen: Perfect for signature capture and managing complex documents in gloved environments, the S-Pen is also water and dust resistant.

Samsung’s leading mobile protection

Samsung strives to provide businesses with the best mobile products and solutions possible. As part of this commitment, the Tab Active3 and the rugged XCover Pro smartphone, will support up to three generations of Android OS upgrades. The Tab Active3 is also protected by Samsung Knox, our defense-grade security platform as well as regular Android security updates. Samsung Knox can also be customized by IT administrators to manage the programs and apps used across the business; giving complete control over the mobile fleet and allowing employees to focus on the job at hand.

Samsung’s commitment to enterprise customers

The Tab Active3 is the latest example of Samsung’s commitment to delivering the best experience for business customers around the world. The company strives to offer innovative solutions to help organisations get down to business with peace of mind, knowing they can count on Samsung to keep them safe.

This commitment is also paving the way for market recognition. Samsung was recently named as a Leader in the IDC MarketScape for Worldwide Rugged Mobile Devices^[8], which states: “Samsung has extensive experience in producing and designing cutting-edge mobile technology as one of the world’s well-recognized mobile device manufacturers and has expanded its enterprise and B2B strengths to meet customer demands in the rugged category. Their rugged device offerings successfully bridge the gap between industrial ultra-rugged devices and consumer-grade devices, making them durable enough to withstand a number of challenging environments while still providing a familiar and approachable end-user experience.”

Availability: The new Galaxy Tab Active3 will be available to purchase from today for £539 in all Samsung Experience Stores and online via Samsung’s Business Shop.

For more information about Samsung’s latest Galaxy Rugged device including specifications, please visit https://www.samsung.com/uk/store/smallbusiness-guest/feature.SM-T575NZKAEEA/

or https://www.samsung.com/uk/rugged-range.

About Samsung for Business:

Samsung is committed to developing devices and solutions that are built for the way businesses are evolving today. By understanding the needs of organisations large and small, Samsung for Business provides innovative mobile-first technology that solves their challenges and brings new opportunities.

Backed up by Samsung’s unique defence-grade security platform, Knox, businesses can choose from a wide portfolio of devices knowing their company is in safe hands. Ranging from industry-ready and award-winning rugged devices, to top-spec Galaxy Enterprise Edition smartphones with full service support, Samsung strives to deliver technology that powers business success.

Specification Sheet^[9]:

[1] Valid for normal thin glove conditions, not for all gloves.

[2] When tested on a flat surface. Without its protective casing, the device can withstand a drop of up to 1.2 meters.  The Tab Active3 will be sold with a case to withstand drops of up to 1.5 meters. Actual results may vary.

[3] Water and dust resistant based on IP68 rating under IEC standard 60529, which tests submersion in freshwater up to 1.5 meters for up to 30 minutes. Resistance may decrease as a result of normal wear. Rinse residue/dry if wet.

^[4] Typical value tested under third party laboratory condition. Typical value is the estimated average value considering deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4,900mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.

[5] The “No Battery Mode” option must be added to Quick Panel via your settings before use. It requires a dedicated power source accessory and once enabled may limit device CPU performance and reduce brightness and maximum volume.

[6] A third-party app or solution required to use Push-To-Talk, barcode scanning and to use tablet as a mPOS

[7] Touch sensitivity may vary depending on glove material

^[8] IDC MarketScape: Worldwide Rugged Mobile Devices 2020 Vendor Assessment, (Doc # US46826320) September 2020

[9] Specs subject to change without notice. Specs vary by markets/carriers