It’s every traveller’s worst nightmare and yet such accidents are more common than you think. According to Samsung Care+ ^[1] data, claims submitted in July and August were 30% higher than the annual average ^[2]. With your phones holding everything from boarding passes and hotel reservations to maps, a damaged device could be a potential trip-nightmare.

▲ A damaged smartphone can be a holiday headache.

That is, unless you have Samsung Care+. Here’s how the comprehensive service helps keep your device protected, giving you peace of mind throughout your summer travels.

Reliable Support Across Major Destinations

First things first, there’s no need to panic. Samsung Care+ offers comprehensive coverage both at home and abroad^[3] through a network of Samsung-authorised service centers across major cities worldwide. Whether you’re in London, Seoul, Los Angeles, or Barcelona, your protection travels with you.

▲ Samsung Care+ customers get support through nearby Samsung-authorised service centers both at home and abroad.

Hassle-Free Repairs

Every minute counts on a vacation and the last thing you want is a long wait. Samsung Care+ streamlined claims process is designed to get you back on track fast.

• Streamlined Claiming: Complete a claim online in just a few minutes with our easy-to-follow process (or by phone if you prefer).
• Walk-in Repair: Select your preferred repair location and then drop your device in for repair.

Within minutes of arriving, the team will have your repair underway, getting your holiday plans back on track.

Professional Service by Certified Technicians

Samsung-certified technicians know Samsung Galaxy devices better than anyone. They’ll repair your device using Samsung genuine parts, and make sure it’s in great working condition.

▲ All repairs are handled by Samsung certified experts using original parts.

Continuing Your Journey With Complete Peace of Mind

Thanks to Samsung Care+’s service network and professional care, you are good to go. What could have ruined your long-awaited vacation becomes just a minor mishap. Samsung Care+ gives you complete peace of mind throughout your trip so you can focus on creating lasting memories.

▲ Samsung Care+’s comprehensive coverage offers peace of mind for Galaxy users.

[1]Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply

[2]Based on Samsung Care+ claims submitted in 2025

[3]When in need of Samsung Care+ services during your travel, contact the visiting country/region’s local customer services center in advance for Samsung Care+ availability.