{"id":13757,"date":"2017-06-10T01:14:50","date_gmt":"2017-06-10T05:14:50","guid":{"rendered":"http:\/\/news.samsung.com\/us\/?p=13757"},"modified":"2019-06-18T19:43:37","modified_gmt":"2019-06-18T23:43:37","slug":"take-risks-show-passion-build-relationships","status":"publish","type":"post","link":"https:\/\/news.samsung.com\/us\/Nana-Murugesan-take-risks-show-passion-build-relationships\/","title":{"rendered":"Coffee Chat: Take Risks, Show Passion, Build Relationships"},"content":{"rendered":"

On Wednesday, May 17th<\/sup>, employees from Samsung\u2019s Ridgefield Park office gathered for the inaugural \u201cCoffee Chat\u201d session with guest speaker Nana Murugesan<\/strong><\/a>, Vice President & General Manager in the Services and New Business Division.<\/p>\n

This new session series was launched by the Employee Engagement team as a way for employees across the company to mix and mingle with other Samsung employees, as well as to gain a greater understanding of what different departments do within the organization.\u00a0 Geared to be one part networking, one part informational and one part social, these sessions give employees the chance to learn more about the company as well as each other.<\/p>\n

\"Nana<\/a><\/p>\n

As Vice President & General Manager of the Services and New Business Division, Nana and his team steer the U.S. software and services business. With eight years\u2019 experience at Samsung \u2013 four in Korea, and four in the United States \u2013 Nana was a natural choice to kick off \u2018Coffee Chat.\u2019 Having spent time first in Dallas, he now splits his time between Mountain View and Ridgefield Park, and was most recently named #1 in Business Insider Magazine\u2019s list of Game Changers in the Payments Industry in recognition of his pioneering contributions to the way Samsung is offering more value and choices for its consumers through Samsung Rewards.<\/a><\/p>\n

Moderated by Dan Tuckman, Product Marketing Manager, Services and New Business Division, the session was an interactive Q&A discussion.<\/p>\n

Dan:<\/em><\/strong>\u00a0 <\/em>Nana, You\u2019ve had a very successful career at Samsung so far \u2013 can you share with us some of the accomplishments you are most proud of?<\/p>\n

Nana:<\/em><\/strong>\u00a0 When I think about my time at Samsung, I think I am most proud of the calculated risks I\u2019ve taken \u2013 and been empowered to take \u2013 on behalf of the business.\u00a0\u00a0 I believe one of the greatest things about Samsung is that we have so many white space opportunities, and as Samsung employees we are encouraged to write our own script and try new things.<\/p>\n

\"samsung<\/a><\/p>\n

The Samsung Rewards program we launched 6 months ago is an example of this white space opportunity focused on disruptive innovation.\u00a0\u00a0 In fact, this is the first service offering built from the ground up with each and every part of the Samsung Rewards program having been conceived and ideated by the Service and New Business Team. It felt good to take a chance on building a new program like this, just the way we wanted it to be, and see it come to fruition\u2026but we\u2019re not done!\u00a0 We\u2019ve designed the Samsung Rewards program to be ever-evolving and expanding, so our opportunities in this space are virtually limitless!<\/p>\n

Dan:\u00a0 <\/em><\/strong>I would agree \u2013 we are definitely given lots of opportunity to try new things \u2013 and when it pays off it\u2019s incredibly rewarding.\u00a0 But trying new things can be stressful, and sometimes, the things you try don\u2019t work out as planned.\u00a0 What\u2019s your advice for dealing with the stress when it doesn\u2019t go as smoothly as intended?<\/p>\n

Nana: <\/em><\/strong>\u00a0<\/strong>Very true – the highs can be incredibly high when everything is successful and you see your vision become reality.\u00a0\u00a0 And the flip side is also as true, when we don\u2019t hit it out of the ballpark frustrations can mount.\u00a0 My advice when you\u2019re struggling, or feeling frustrated is to keep in mind that \u201cNothing comes from losing it<\/em><\/strong>.\u201d\u00a0\u00a0 We all get overwhelmed at times, no matter who you are \u2013 set-backs can happen. The learning is how we react in those moments, and where you decide to go from there ultimately determines your success.<\/p>\n

For me, I find practicing Meditation and Yoga to be a huge help to allowing me to keep things in perspective \u2013 finding distance from a problem so I can come back and tackle it with a clear head.\u00a0 But really, it\u2019s about finding your own way to be rational, when the knee jerk reaction is tempting you to act impulsively.\u00a0\u00a0\u00a0\u00a0<\/em><\/strong><\/p>\n

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Take Risks! Don\u2019t be afraid to chart your own course, especially when you have the conviction that it is the right thing to do for the busines<\/span>s.<\/span><\/em><\/h4>\n

– Nana Murugesan<\/span><\/em><\/p><\/blockquote>\n

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Dan:<\/em><\/strong>\u00a0 What is your greatest motivator?\u00a0 What gets you out of bed every day?<\/p>\n

Nana:<\/em><\/strong>\u00a0 <\/em>This might sound a bit quaint, but the amazing people in my team who I work with every day really drive me to do my best.\u00a0\u00a0 The breadth and depth of talent on my team is truly motivating and their level of autonomy, ownership and creativity is incredible. My team inspires me to do better, work harder, and push further each and every day.\u00a0 And, the more I get to know people within the larger organization \u2013 not just my Services and New Business team \u2013 I realize we have an amazing pool of talent within Samsung at large. Each and every team has brilliant minds doing great things.<\/p>\n

Dan:<\/em><\/strong>\u00a0 <\/em>\u00a0What are your top 3 tips for success?<\/p>\n

Nana:<\/em><\/strong>\u00a0\u00a0 <\/em>\u00a0My personal recipe for success comes in three parts:<\/p>\n