{"id":81303,"date":"2025-10-08T09:00:18","date_gmt":"2025-10-08T13:00:18","guid":{"rendered":"https:\/\/news.samsung.com\/us\/?p=81303"},"modified":"2025-11-04T23:26:02","modified_gmt":"2025-11-05T04:26:02","slug":"galaxy-expands-with-opening-of-new-samsung-experience-stores","status":"publish","type":"post","link":"https:\/\/news.samsung.com\/us\/galaxy-expands-opening-new-samsung-experience-stores\/","title":{"rendered":"Galaxy Expands with Opening of New Samsung Experience Stores"},"content":{"rendered":"

Samsung Electronics America announced today that it will open three new Samsung Experience Stores<\/a>\u00a0located across the U.S., in Queens Center, NY, Mall of America, MN, and Los Cerritos Center, CA by the end of 2025. This marks another step forward in Samsung\u2019s vision for the future of retail, where consumers get hands-on, engaging experiences throughout their retail journey, with access to a variety of choices and expert support \u2014 all in one place<\/a>.<\/p>\n

Since the first Samsung Experience Stores<\/a> opened in 2019, they have served as hubs for education, exploration, and service \u2014 fulfilling the evolving needs of today\u2019s consumers \u2014 and the newest stores continue this legacy. Samsung Experience Stores<\/a>\u00a0are the only Samsung branded, direct-to-consumer destinations, and in turn, each store delivers a premium experience.<\/p>\n

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In store, shoppers step into a world where innovation meets convenience, allowing them to choose the experience they want at every step: from learning about the latest technology, to experiencing the Galaxy<\/a> ecosystem, getting in-store support on current devices, and viewing Galaxy AI<\/a> demonstrations that make AI more accessible. These experts offer engaging demonstrations and can answer any questions that shoppers might have about their Galaxy<\/a> devices, or guide them through Samsung\u2019s \u201cEndless Aisle\u201d \u2014 filled with appliances and TVs, even ones not stocked in-store. The experts serve as a concierge for your tech, based on-site to help you have a personalized experience every time you walk through the door.<\/p>\n

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\u201cSamsung Experience Stores<\/a> are designed to meet consumers where they are \u2014 in their towns, near their work, and where they shop,\u201d said Dave Das<\/a>, Executive Vice President, Mobile Experience, Samsung Electronics America. \u201cWe\u2019re focused on expanding our retail presence to key high traffic locations across the country, so that our experts can interact with users one-on-one and show them the experience only Samsung can provide. We\u2019re excited about the future of our Samsung Experience Stores<\/a> and extended retail strategy that prioritizes hands-on experiences for consumers.\u201d<\/p>\n

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When purchasing from a Samsung Experience Store<\/a>, consumers can take many of their new products home that day, rather than waiting for them to ship. That includes after Samsung\u2019s Global Unpacked events where some of the most exciting innovations of the year are unveiled to the world. Immediately following Unpacked, customers can stop by and go hands-on with the latest tools just revealed \u2014 including Galaxy phones<\/a>, watches<\/a>, buds<\/a>, tabs<\/a>, PCs<\/a>, rings<\/a>, and more. It\u2019s also the only place to see Samsung\u2019s exclusive colors in person before you purchase a device\u2026 and before anyone else.<\/p>\n

But Samsung Experience Stores<\/a> aren\u2019t only about getting your hands on the newest devices, they\u2019re also there for consumers after the point of sale to help with any questions or concerns about accessories, ecosystem connections, or personalizing their devices. Whether you\u2019re upgrading to a new phone, testing out the latest smartwatch, or exploring new Galaxy AI<\/a> tools, Galaxy Experience Stores are a one-stop-shop for hands-on discovery. In addition, the stores offer expert support for consumers looking to educate themselves further on Galaxy<\/a> or request services.<\/p>\n

Every Samsung Experience Store<\/a> is also equipped with a certified Samsung Care<\/a>\u00a0team that is prepared to tackle everything from cracked screens to battery replacements. No need to ship your device or wait around wondering when your device will be fixed, the Samsung Care<\/a>\u00a0team provides fast, reliable service in-store, so you can get back to your routine without missing a beat.<\/p>\n

Customers visiting the Queens Center and Mall of America Samsung Experience Stores<\/a> in-person before Nov. 9 can also access limited-time grand opening offers including enhanced trade-in value of up to $800 with a qualifying device,1<\/sup><\/a> and Galaxy Buds3 for only $99.99.2<\/sup><\/a><\/p>\n

Click here<\/a> to learn more and visit a Samsung Experience Stores<\/a> near you for all the latest in Samsung mobile<\/a> technology, including: Galaxy Phones<\/a>, Tablets<\/a>, Laptops<\/a>, Watches<\/a>, Buds<\/a>, Rings<\/a>, and a wide variety of accessories.<\/p>\n\n\t\t<\/div>\n\t\t<\/div>\n\t\t

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Care<\/p>\n\t\t\t\t\t\t\t\t

Human-Centric Customer Care: Balancing Technology and Personal Touch<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t
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1<\/a> Grand Opening enhanced trade-in offer ends 11\/9\/25. Some restrictions may apply. Trade-in offer on eligible smartphones in good working condition; trade-in value may vary. See store associate for details.<\/h6>\n
2<\/a> Grand opening offers end 11\/9\/25 or while supplies last. Some restrictions may apply. See store associate for details.<\/h6>\n","protected":false},"excerpt":{"rendered":"

With three new locations opening coast to coast, Samsung achieves new heights in vision for the future of retail <\/p>\n","protected":false},"author":91,"featured_media":81822,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29720,29718],"tags":[449,22482,40,16985,126],"blue-badge":[],"class_list":["post-81303","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-mobile","category-product","tag-dave-das","tag-galaxy-store","tag-mobile","tag-samsung-experience-store","tag-smartphone"],"acf":{"turn_off_retargeting":false},"fimg_mobile_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2025\/10\/04232557\/Article-Card-14-1-1-200x200.png","fimg_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2025\/10\/04232557\/Article-Card-14-1-1.png","primary_category":{"term_id":29720,"name":"Mobile","slug":"product-mobile","term_group":0,"term_taxonomy_id":29720,"taxonomy":"category","description":"","parent":29718,"count":983,"filter":"raw","term_link":"https:\/\/news.samsung.com\/us\/category\/product\/product-mobile\/","term_path":"product\/product-mobile"},"badge":"Press Release","_links":{"self":[{"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/posts\/81303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/comments?post=81303"}],"version-history":[{"count":12,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/posts\/81303\/revisions"}],"predecessor-version":[{"id":81824,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/posts\/81303\/revisions\/81824"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/media\/81822"}],"wp:attachment":[{"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/media?parent=81303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/categories?post=81303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/tags?post=81303"},{"taxonomy":"blue-badge","embeddable":true,"href":"https:\/\/news.samsung.com\/us\/wp-json\/wp\/v2\/blue-badge?post=81303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}