{"id":85903,"date":"2026-05-08T09:00:45","date_gmt":"2026-05-08T13:00:45","guid":{"rendered":"https:\/\/news.samsung.com\/us\/?p=85903"},"modified":"2026-05-07T16:45:54","modified_gmt":"2026-05-07T20:45:54","slug":"video-inside-a-seamless-luxury-stay-at-the-apurva-kempinski-bali-with-samsung-hospitality-tvs","status":"publish","type":"post","link":"https:\/\/news.samsung.com\/us\/video-seamless-luxury-stay-apurva-kempinski-bali-samsung-hospitality-tvs\/","title":{"rendered":"[Video] Inside a Seamless Luxury Stay at The Apurva Kempinski Bali With Samsung Hospitality TVs"},"content":{"rendered":"

Using Samsung Hospitality<\/a> TVs and\u00a0LYNK Cloud<\/a>, The Apurva Kempinski Bali complements its five-star service with a seamless, personalized experience.<\/p>\n

Perched atop the cliffs of Nusa Dua, Bali, Indonesia, the luxury resort blends grand Balinese architecture, sweeping ocean views and a thoughtfully designed stay \u2014 where every detail, including in-room and on-property digital touchpoints<\/a>, feels curated and intentional.<\/p>\n

\"The<\/a>\u25b2 The Apurva Kempinski Bali<\/h6>\n

\u201cWe believe personalized service and elegance should extend into the digital space<\/a>, ensuring each interaction reflects the warmth and refinement our guests expect,\u201d said Eva Gepak, Executive Assistant Manager at The Apurva Kempinski Bali.<\/p>\n

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Samsung Newsroom<\/a> explored how Samsung display technologies<\/a> elevate the guest experience at the resort.<\/p>\n

Where Comfort Meets Connectivity<\/strong><\/h5>\n

Designed as an open-air theater inspired by the Majapahit era, The Apurva Kempinski Bali features 475 guest rooms, suites and villas \u2014 each blending craftsmanship, culture and modern comfort. Within these spaces, the digital experience<\/a> extends naturally.<\/p>\n

\"Guests<\/a>\u25b2 Guests can easily stream content to Samsung Hospitality TVs with built-in Google Cast.<\/h6>\n

Samsung Hospitality<\/a> TVs (HBU8000 model<\/a>) in every room deliver 4K picture quality in an AirSlim design that complements the interiors. With Google Cast built in, guests can stream content from Android and iOS devices directly to the screen \u2014 no dongles or extra login steps required.<\/p>\n\n\t\t<\/div>\n\t\t<\/div>\n\t\t

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\u201cGuests appreciate ordering services directly from the in-room TV<\/a> and how easily they can stream their own content \u2014 just like at home,\u201d said Gepak. \u201cThe technology enhances comfort and makes their stay feel more personal.\u201d<\/p>\n

Personalized Service, On Screen<\/strong><\/h5>\n

When guests arrive, in-room on-screen features help them settle in and explore. Personalized welcome messages, amenity highlights and timely recommendations keep key information accessible.<\/p>\n

\"Guests<\/a>\u25b2 Guests can navigate personalized services directly through the in-room TV.<\/h6>\n

Powered by LYNK Cloud<\/a>, these digital touchpoints<\/a> help guests discover the property while remaining polished and unobtrusive. At a resort where every detail is considered, this layer supports the premium atmosphere throughout.<\/p>\n

A Connected Experience Across the Resort<\/strong><\/h5>\n

The same ease extends beyond the guest room, with Samsung display technologies<\/a> keeping guest-facing content current, coordinated and aligned with the resort\u2019s overall tone.<\/p>\n

\"The\u25b2 The Apurva Kempinski Bali uses LYNK Cloud to deliver efficient in-room messaging and personalized guest communications.<\/h6>\n

Through LYNK Cloud\u2019s centralized platform<\/a>, staff manage TVs and digital signage<\/a>, update messaging remotely and maintain a consistent experience across rooms and shared spaces \u2014 supporting the smooth, coordinated service expected of a five-star destination.<\/p>\n

\u201cThis collaboration shows how connected displays, cloud platforms and thoughtful design<\/a> elevate an exceptional property into a digitally empowered resort \u2014 setting a new benchmark for luxury hospitality in Asia,\u201d said Kelly Zakaria, IT Manager at The Apurva Kempinski Bali.<\/p>\n

Technology That Complements the Experience<\/strong><\/h5>\n

In hospitality<\/a>, technology works best when it feels like a natural extension of the stay. At The Apurva Kempinski Bali, Samsung Hospitality TVs<\/a> add a modern digital layer<\/a> to an experience defined by warmth and detail.<\/p>\n

\u201cWorking with Samsung<\/a> has been an outstanding experience,\u201d said Zakaria. \u201cFrom consultation and technical setup to post-installation support, every step was guided with clarity and care.\u201d<\/p>\n