WHAT IF THE BEVEL COLOUR DOESN’T MATCH MY INTERIOR?  

There are three different bevel colours, beige wood, walnut and white – these are attached magnetically to a standard metal frame and are easily changed to suit your interior style.

CAN I CHOOSE HOW MY ART IS DISPLAYED OR DOES THE FRAME AUTOMATICALLY DO IT?

There are numerous templates for displaying your art as well as mounting colours. Art can be displayed in three styles: shadow box, no mount and modern. For photo displays, you can choose shadow box, modern, panoramic, squares, triptych and mixed. Mount colours are polar, warm, antique, neutral, black, sand, sea foam, sage, burgundy and navy.

CAN I UPLOAD ANY RESOLUTION PICTURES AND PHOTOGRAPHS TO DISPLAY ON THE FRAME?

Images need to be at least 800 x 800 or they won’t display.

WHAT IS 4K UHD?

4K UHD means the picture quality is four times the resolution of a standard full HD TV.

CAN I CONTROL MY FRAME TV WITH MY PHONE?

The Samsung Smart Hub can be controlled through your smartphone, allowing you to easily select art and photos from your mobile to view on The Frame.

WHAT TYPE OF ART IS AVAILABLE IN THE SAMSUNG COLLECTION?

With 100 works of art, from 37 renowned artists in 10 different genres, there is something for everyone. From photography, digital works to drawings and paintings. But, if you’d like more, there’s a vast collection on the Art Store, where you can purchase artworks or opt for a monthly subscription, so your art collection is always fresh.

HOW DO I HANG THE FRAME ON MY WALL, WILL I NEED SPECIAL EQUIPMENT?

The no-gap wall mount allows The Frame to hang virtually flush with the wall, just like a real picture frame. The mount is easy to install and offers an adjustable tilt angle.

HOW DO I HIDE THE TV CABLE?

You don’t have to hide the cable; The Frame comes with a virtually invisible transparent optical cable. This connects to the One Connect Box, with integrates external device cables.

IF MY TV IS FLUSH AGAINST THE WALL, I CAN’T MOVE IT IF THERE’S A GLARE.

You won’t have to move your TV – the brightness sensor means that The Frame intelligently adjusts brightness and colour as the ambient lighting conditions change for an optimal viewing experience.

IS THERE A POWER-SAVING MODE ON THE FRAME?

The motion sensor ensures that The Frame automatically turns off to save power when you leave the room, and switches back on when you return.

I DON’T HAVE A LOT OF WALL SPACE AND MY CURRENT TV IS ON A STAND – CAN I PUT THE FRAME ON A TABLE OR TV STAND?

The Samsung Studio Stand is available – it looks just like an easel and is sturdy with integrated cable management. So, if you don’t have spare wall space, the Studio Stand will work perfectly.

1. The 144HZ refresh rate ensures you flawlessly smooth action scenes, even in games with high frame rates. You can also adjust the refresh rate to 60HZ/120HZ when necessary.
2. Metal Quantum Dot technology ensures longer lasting, more natural colours. It delivers purer, brighter and more lifelike colours, especially reds and green, than conventional monitors.
3. The super ultra-wide 49-inch screen has an innovative 32:9 aspect ratio, which means you always get to see game scenes in their entirety. The 1800R curved panel immerses you in gameplay and delivers 1Max-style cinematic viewing. It’s equivalent to two 27-inch 16:9 monitors side by side meaning you can multi-task on one screen, with no bezels to impede your view.
4. HDR, or Hight Dynamic Range offers a wider range or luminance levels that render dark areas deeper and light areas brighter – this means the detail in which you see game graphics is just as the developers intended.
5. The contrast ratio of 3000:1 ensures deep blacks and brilliant whites in even the darkest or brightest scenes. Additionally, the black equaliser adjusts any game scene to the brightness level you want.
6. The pre-set gaming modes are customisable, ensuring you get the gaming experience you want, and the game-style OSD dashboard menu lets you view key game settings at a glance and adjust them to your preference using shortcut keys.
7. The Easy Setting Box lets you partition your screen or display multiple screen of assorted sizes with just a click for seamless multi-tasking.
8. To add extra atmosphere to your game play, arena lighting projects a pulsating lightshow onto a wall behind your monitor.

Whether you’re a major competitor in the world of online gaming or simply enjoy watching other players perform online, the right monitor will ensure you’ll be able to fully immerse yourself in the game and play at your peak.

Quantum dots are tiny particles of between two and 10 nanometres in diameter. The reason they’re so brilliant at displaying colour is that each dot gives off a different colour according to its size.

What’s the difference between OLED and QLED?

OLED stands for Organic Light-Emitting Diode, which is an organic, carbon-based film that’s placed between two conductors. When an electrical current is passed through, it emits light. The type of OLED technology used in televisions is Active-Matrix and it requires electronics to switch each pixel on or off individually, which is better for displaying deep blacks.

QLED stands for Quantum Dot Light Emitting Diode. Instead of the photoluminescent particles in OLED, QLED are electroluminescent nanoparticles. That means that light can be supplied directly to a display, instead of via an LED backlight, which can distort the pureness of colours.

What’s the resolution of a QLED TV?

3840 x 2160 resolution.

What does colour volume mean?

It means that colour doesn’t ever fade, in any lighting condition. Pinpoint colour accuracy, improved brightness and the deepest blacks are achieved on an active display.

What is a one-connect box?

One Connect Box is a media receiver with a built-in TV tuner. It minimises cable clutter by functioning as a hub for connecting A/V components, while using a single one connection cable to interface with the panel. There are several other ports available in the One Connect box for seamless connectivity. The slim near-invisible optical cable connects every device to the TV through the One Connect box, allowing you to place devices further away so you can use the space for your decor. With auto detection, the QLED TV recognises your HDMI connected devices almost instantly. The input selection screen shows you what devices (satellite, Blu-Ray, Xbox) are connected in each HDMI input.

What is a Clean Cable Solution?

This eliminates clutter by neatly routing cables through the base of the TV stand.

What can I control with the OneRemote?

You can control key functions for your HDMI connected devices (satellite, cable, Blu-ray, soundbar) with a single remote – Samsung One Remote. There’s also no need to navigate; you can see everything in one place with the Smart Hub and find your favourite shows and games faster, you can even preview thumbnails without opening the content.

What is Burn-in?

With the QLED, burn-in isn’t something you’ll ever experience because the technology protects your screen from this. Burn-in is a permanent defect in areas of a TV display that can be caused by cumulative effects of displaying the same image or scene for extended periods of time, sometimes even as little as one hour.