Samsung launches the Bespoke AI Laundry Combo to the South African Market. This washing machine is redefining laundry with AI Technology. The Bespoke AI Laundry Combo features advanced technology that learns and adapts to users’ laundry habits, providing personalised washing and drying cycles for optimal results. With its intuitive interface and smart connectivity, users can easily control and monitor their laundry from anywhere using the SmartThings app.

Elevating the Laundry Experience at Home With AI

The Bespoke AI Laundry Combo is designed to increase space without compromising functionality. This all-in-one combo seamlessly integrates a washer and dryer into a single unit, providing a space-saving and efficient laundry solution with broad functionality. It performs as effectively as two separate machines while conserving valuable space, and more importantly eliminates the need to transfer laundry between a washing machine and a dryer after the wash cycle finishes.

For users, this means they don’t have to keep checking the wash cycle’s progress in the attempt to prevent unpleasant odours and can use their time more flexibly. A key feature of the Bespoke AI Laundry Combo is the AI Wash & Dry,^[1] which sets a new standard for laundry efficiency. This advanced system uses a range of sensors to optimise both washing and drying for each load, freeing users from having to determine the optimal settings for each cycle.

Upon sensing the weight of the laundry, it dispenses the right amount of water and detergent. It also detects the fabric and monitors the level of soiling during the cycle, adjusting wash time and detergent use accordingly. After the wash cycle, the technology optimises the drying process based on the weight and fabric ^[2] – ensuring excellent cleaning and drying results. With AI Wash & Dry, users benefit from a thorough, more efficient^[3] and personalised laundry experience.

Seamless, Efficient User Experiences

The Bespoke AI Laundry Combo offers an enhanced user experience with the AI Home,^[4]  an intuitive 7” wide LCD display that serves as a central control hub for laundry, and moreover the entire home. The wide display delivers substantial information about the laundry including cycle details, remaining amount of detergent and energy consumption. When showing cycles, the combo uses machine learning to remember user habits and recommend cycles^[5] based on periodic and seasonal needs.^[6]

When the cycle is finished, it provides an energy and water consumption report that can be viewed on the 7-inch LCD display or the SmartThings App.^[7] Additionally, users have clear view of the 3D Map View, which shows all connected appliances within the home and enables users to seamlessly monitor and control them.

With Bespoke AI Laundry Combo you can now enjoy the updated Bixby^[8] which comes with better understanding capabilities allowing for more responsive interaction than before. Through AI, Bixby can understand complicated and casual conversations – allowing users to give multi-intended, complex commands.^[9]

Upon using the Bespoke AI Laundry Combo, users can ask “What’s the weather like?” and then say: “Start the wash cycle and lower the living room temperature,” and have their requests finished in one sequence. Bixby provides support for Device Q&A as well, assisting users when they have questions about certain features on their appliances. When an error is displayed on the LCD display, users can ask directly what this means – instead of having to look through the user manual or search on their phones.

Lastly, an exclusive offer for customers who purchase the Bespoke AI Laundry Combo in South Africa. For a limited time, customers can redeem a Galaxy Watch Ultra worth R9 999 when they buy the innovative all-in-one laundry solution. The Bespoke AI Laundry Combo offers seamless ease of use between the appliance and other Samsung devices. With the Samsung SmartThings app, users can control and monitor their laundry from anywhere, and now, with the Galaxy Watch Ultra, they can take their laundry experience to the next level. Users can naturally say: ‘Open the washing machine door’ to the watch and then get a prompt response and see the action carried out.

Availability

The Bespoke AI Laundry Combo is available here: https://www.samsung.com/za/washers-and-dryers/washer-dryer-combo/wd8000dk-combo-all-in-one-combo-super-speed-18kg-gray-wd18db8995bzfa/. For more information on Samsung refrigerators and other home appliances, please visit www.samsung.com/za.

^[1]Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.
^[2]To prevent wear, wash like fabrics together.
^[3] Based on AI-based algorithm and internal testing using the AI Wash & Dry cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.
^[4] Does not mean all services available on the AI Home are AI or generate information or outcome using AI. AI Smart Dial, AI Wash & Dry, Voice enabled with Bixby accessible through the AI Home utilise AI-based algorithms, which be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.
^[5] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App. Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.
^[6] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.
^[7] The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
^[8]Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on country. Bixby recognises selected languages and certain accents/dialects. The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required. Users must agree to the update to use this function.
^[9] This function may produce inaccurate results and will be updated periodically to improve accuracy.

The new store will feature a comprehensive range of Samsung products, including the newest smartphones, tablets, wearables, home appliances, aircons, TVs and monitors. With a modern and engaging design, the store aims to provide customers with an interactive and hands-on experience with Samsung’s advanced technology.

The new store is set to bring the full customer journey with the extensive range of Samsung product offerings. From audio-visual, cooking, and cleaning to other home appliances, customers will be able to get their hands on all the new technology the company has to offer. The recently launched Bespoke AI home appliances including fridges, washing machines, dishwashers, and microwave ovens will be available to help customers do less and live more as they elevate the way they stay entertained and do ordinary household chores, among other

Home entertainment will transform to bring consumers the ultimate viewing experience thanks to an array of ground-breaking AI televisions such as the Neo QLED 8K, OLED, The Serif, and The Frame, as well as gaming monitors like the highly impressive Odyssey.

Customers looking to upgrade their mobile experience will have to look no further as the store will bring the latest smartphones from the accessible Galaxy A series to the AI-powered flagships, the Galaxy S24 series and Galaxy Z Fold6 and Z Flip6 foldables. As the best that Galaxy has to offer, these devices take productivity, creativity, and entertainment to a whole new level with their most advanced AI features.

With Spring ushering in the warm and hot temperatures, customers need not worry as they can visit the store to get their hands on the new WindFree^TM air-conditioner range to make their homes cool and comfortable.

The store’s operating hours are 09h00 – 19h00 Monday to Saturday, and 09h00 – 17h00 on Sundays and public holidays. With its friendly and highly-trained staff always ready and willing to assist customers with their insights on the latest Samsung innovations and great deals, the new Samsung store at Cresta Mall is expected to be a hive of activity.

Samsung South Africa is proud to announce the grand opening of the Samsung Store in Cavendish Shopping Centre a new retail destination that redefines the shopping experience through innovation, design, and customer engagement. Nestled in the Southern Suburbs, Samsung Store in Cavendish officially opens on 30 August 2024 and offers an unparalleled opportunity for consumers to explore and interact with the latest in Samsung technology.

The Samsung Store in Cavendish is more than just a retail space; it is a carefully curated environment designed to offer the newest and latest product range. It is where consumers can easily access Samsung’s wide array of products, solutions, services, and experiences — all under one roof. With its proximity, simplicity, and convenience, the store fulfils the immediate needs of its customers, while also deepening their relationship with the Samsung brand.

Oscar Makola, Chief Marketing Officer at Samsung South Africa, elaborated on the store’s significance, stating, “The Samsung Store in Cavendish features a more pronounced signature look and feel through its cutting-edge design and the easily recognisable Samsung DNA that inspires confidence and projects the company’s innovative spirit and commitment to technological advancement. This store is not just about selling products; it’s about creating a space where customers can truly engage with the Samsung brand. We are providing a convenient destination where shoppers have easy access to Samsung products, solutions, services, and experiences that enhance their everyday lives. With this new look, the store will not only offer loyal customers the most unique and immersive shopping experiences yet, but it will also help new Cape Town consumers discover the beauty of Samsung’s technologically advanced innovations.”

The store’s environment is meticulously crafted to deliver customer engagement and entertainment, strengthening Samsung’s position as an innovative, lifestyle brand. It serves as a hub where clear and effective communication builds customer discovery and understanding of Samsung’s products and features. From software upgrades and data transfers to hardware repairs, the store’s efficient and effective customer services extend and deepen customer relationships.

At the Samsung Store in Cavendish, every aspect of the customer journey has been considered. Visitors can get hands-on with multiple Samsung products, including the new era of Samsung AI TVs, such as the Neo QLED 8K, OLED, and Frame TV technologies. The store also features the newly launched Music Frame smart speaker, which combines multi-dimensional surround sound with an innovative photo frame design, allowing customers to showcase their favourite memories.

The store’s product selection is equally impressive, featuring the eye-catching Bespoke AI range of home appliances, including fridges, washing machines, dishwashers, and microwave ovens. These AI-driven and connected solutions offer consumers more free time and greater energy savings. The Bespoke AI range introduces a new era of customizable home appliances, enabling customers to tailor their kitchen configurations by material, colour, and module to match their lifestyles and interior design concepts.

For smartphone enthusiasts, the Samsung Store in Cavendish offers the latest Galaxy S24 Series, including the ground-breaking Galaxy Z Fold6 and Z Flip6. These devices, powered by Galaxy AI, are designed to serve users by enhancing creativity, productivity, and security, unlocking a world of new possibilities.

Gamers will be particularly drawn to the store’s selection of Odyssey gaming monitors, which provide an unparalleled gaming experience with stunning detail and performance. Samsung’s wide range of monitors caters to gamers, multimedia enthusiasts, and professionals alike.

Additionally, the store offers a selection of high-quality air conditioners, including the WindFree Cooling range, which features quiet operation and Allergy Care, ensuring the perfect temperature no matter the weather.

The friendly and highly trained staff at the Samsung Store in Cavendish are always ready to assist customers, providing insights into the latest Samsung innovations and demonstrating how to make the most of value-adding services such as the Samsung Trade-in Programme. This programme is designed to make Samsung’s latest devices more accessible, ensuring that every customer walks away with the best possible experience.