Whether it’s a television for watching the beautiful game, a freezer that can change into a fridge when required, or a washing machine that can accept the left-out sock during a wash cycle, modern appliances have become more than mere necessities. Choosing something that fits into specific lifestyle habits increases convenience and after sales service is part of that convenience.

Richard Chetty, Director Customer Services at Samsung, says, “Our customers are discerning buyers and want the very best, which is why we ensure premium customer care. The Samsung Signature Service sets the bar and we are continually adding products to our premium range. The hardest part of making a purchase is deciding which one to buy – the rest is handled by our service team.”

Samsung’s Signature Service offering now includes the 65″ UHD Curved TV, 78″ UHD Curved TV, 85″ UHD Flat TV, Chef Collection Refrigerator, French Door Refrigerator (T9000), AW4 Sparkling Refrigerator, Food Show Case Refrigerator and the Front Load Washing Machine (WW9000).

These premium products all carry extended warranties and buyers are assured of white glove service from the moment a purchasing decision is made. This means that buyers don’t have to touch the product until it’s delivered, fully installed and they’ve been trained on its features. Specialist Samsung installers will collect, deliver the product if you stay within 70km from point of purchase and install the product free of charge. This can only be done if the product is bought from an accredited Samsung agent instore. With technology being at the forefront of appliances now, training is also given free of charge, to ensure customers get the best usage out of their new purchase.

To further enhance the service, Samsung has ensured that every buyer registered on the Samsung Signature Service programme will have access to round-the-clock specialists, either online, via telephone, or through in-home visits. Customers are encouraged to make sure that their products are registered,  to  enjoy the premium membership that provides exclusive warranties and access to content and services.

“We’re all about innovation, not only in our product technology, but also services. The signature Service is in line with what our customers have come to expect from Samsung – exceptional convenience and after-sales care,” concludes Chetty.

For more information on the Terms and Conditions and Disclaimer for the Signature Service, please visit: http://www.samsung.com/

REFRIGERATOR

Great dishes start from fresh ingredients, which mean preserving food perfectly. The Samsung Chef Collection Refrigerator is designed with insights from world-class chefs. Its Precise Chef Cooling and Chef Mode enable you to preserve food at its freshest, retaining original flavor and texture.

PRECISION COOL FOR ULTIMATE FRESHNESS

Chefs say that precise and stable temperature control is the key to keeping food at its freshest. Precise Chef Cooling minimises temperature fluctuation, so all your ingredients retain their original textures and flavors.

KEEP MEAT & FISH MARKET FRESH

The Chef Zone is the perfect place to store meat & fish, as it preserves food at the optimal temperature which chefs consider ideal for maintaining the best flavour and texture. Your surf n’ turf will stay fresh until it’s ready to be grilled.

OPTIMAL HUMIDITY

Twin Cooling Plus technology cools the fridge and freezer compartments separately. Independent evaporators and cooling systems ensure optimal cooling and humidity, so food stays fresher for longer and odours don’t mix.