Samsung, a global leader in innovative technology solutions, took centre stage at the recent Hotel & Hospitality Expo Africa 2025, at the Cape Town International Convention Centre. As a trusted partner to the hospitality industry, Samsung presented a powerful suite of cutting-edge hotel technologies designed to elevate guest experiences and streamline hotel operations.

Visitors to the Samsung exhibition stand experienced first-hand how the brand is shaping the future of smart hospitality. On display was a curated portfolio of Samsung’s premium commercial solutions tailored specifically for hotels, including:

• Samsung Hotel TVs – Commercial TVs built for business, and designed to offer an immersive in-room entertainment or conference experience. These advanced displays allow your guests to enjoy seamless and life-like picture quality. Explore more
• Samsung Kiosk and Connection Box – Modernise guest self-service with intuitive, secure, all-in-one solutions that simplify check-ins, payments, and more. See details
• Samsung Flip Screen – Encourage collaboration in conference or event spaces with an interactive whiteboard that brings meetings to life.
• LED Smart Signage – Find the perfect display solution for any business. Make a striking impression with high-impact indoor and outdoor LED signage, ideal for lobbies, event promotions, or wayfinding. More info | Smart Signage
• Samsung Tablets – Business-ready tablets that support operations and communication – designed to maximise productivity in the field, classroom, or office. Browse tablets

Samsung’s commitment to innovation, reliability, and seamless integration positions it as a leading technology partner for the hospitality sector. From enhancing operational efficiency to delivering premium guest experiences, Samsung’s hotel solutions are trusted by hotels across South Africa and around the world.

At the expo, Samsung gave visitors an opportunity to discover how technology is reshaping the hospitality landscape, making every stay smarter, safer, and more connected.

For more information about Samsung’s business solutions, visit: https://www.samsung.com/za/business

Samsung Electronics has announced the global launch of the KMC-W, an updated Windows version of the Samsung Kiosk, winner of an ISE Best of Show award from AV Technology at Integrated Systems Europe 2023. The new version of the Kiosk features an interactive 24-inch display that brings expanded software compatibility to advanced self-service display technology for the food and beverage, retail, travel and healthcare industries.

The convenience of contactless technology has become critical for businesses to meet consumer demand across various industries and applications, including bill payments, drive-thru, self-ordering, cafés and unmanned fitting rooms.

“The retail landscape is changing based on consumer behaviors and rising demand for contactless and non-cash payment methods,” said Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics. “As this trend accelerates not just in retail but also in the food and beverage, healthcare, travel and other sectors, the Samsung Kiosk is the future-ready solution industries need to respond to global demand.”

Powerful Performance, Versatile Applications

Built on the Windows 10 IoT Enterprise operating system (OS), the KMC-W expands the Samsung Kiosk’s OS compatibility to meet the needs of customers in various business environments. Powered by the 11th Gen Intel Core Processor,¹ it offers high performance computing power and full compatibility with major ordering, point-of-sale and property management system software. Accordingly, the display comes equipped with various CPU options — including a choice of Intel Celeron 6305E, Core i3 or Core i5 processors — as well as fast 8GB DRAM memory and a 256GB SSD for greater storage capacity.

“It’s great to see the launch of the new KMC-W, which leverages the 11th Gen Intel Core Processor Enterprise Edition and the powerful Windows 10 IoT Enterprise OS to expand customer choices,” said Analisa Roberts, General Manager, Global Device Partners at Microsoft. “With 8GB of DRAM and a 256GB SSD, it provides ultra-fast processing and ample storage space to meet evolving industry demands.”

Offering more interfaces for third-party peripherals, the KMC-W supports a wide range of use cases across industries. Its extensive integration capabilities enable it to meet the needs of a wide range of businesses, from hotels and airports to convenience stores, restaurants, and pharmacies. Businesses can tailor their Kiosks for various scenarios, including using them as ID/passport scanners, external cameras, payment terminals, and vending machines.

The KMC-W’s compact design and flexible features make it suitable for virtually any business environment. Its flexible installation options, which enable it to be affixed to a countertop, wall mount² or a stand that can be positioned anywhere to seamlessly blend in with its surroundings, allow businesses to save time, cost and space without the need for additional construction.

Enabling More Personalised Customer Experiences Around the World

The Samsung Kiosk Tizen version, launched in 2021, allows businesses and retailers around the world to optimise the customer journey. With the new Samsung Kiosk Windows version, retailers can enjoy the business advantages of the Kiosk display whether they use Tizen or Windows OS.

In the Philippines, fast food chain KFC currently uses Samsung Kiosks on Windows OS at 63 locations. The Kiosks create an in-store digital experience for KFC customers, enabling them to self-serve and enjoy a more personalised and convenient visit. To continue enhancing its customer experience, the company will install Kiosks at more than 100 additional stores by the end of the year.

French company LAPEYRE, which manufactures and sells equipment for home kitchens, bathrooms, doors, and windows, has installed Samsung Kiosks operating on Windows OS throughout its stores. As a growing franchise with 126 locations in France and 25 new stores set to open across the country by 2025, the company has partnered with Samsung to digitalise services to boost business and attract new customers. The rollout includes 100 Kiosks to display queue status, 70 Kiosks to support fast self-ordering, and 300

Kiosks for consumers to browse the company’s product catalog and customise their product using configurators on the kiosks, generating more sales and enhancing the customer experience.

In addition, made-to-order restaurant company Duck Donuts Powered by GRUBBRR is currently utilising Samsung Kiosks based on the Tizen OS. The company’s rollout enhanced the purchase experience at 30 of its stores across the U.S., improving customer satisfaction and operational efficiency. With personalised ordering and easy-to-read menus, Duck Donuts was able to strengthen its customer relationships and drive revenue.

The KMC-W Samsung Kiosk model is currently available for purchase in more than 35 countries across Europe, North America, South America, Southeast Asia, Southwest Asia and the Middle East.

For more information, please visit displaysolutions.samsung.com/kiosk.

Disclaimers

¹ All trademarks are the property of their respective owners. Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries.
² Wall mount and stand must be purchased separately.

Samsung proudly supports Busan’s bid for the World Expo 2030.