JOHANNESBURG, South Africa – 3 December 2021 – Samsung has announced that two visionary Samsung Stores have now opened in Johannesburg – in Sandton City and Fourways Crossing. With the evolving needs of customer in mind, Samsung is reimagining retail’s next chapter of digital, physical, and immersive shopping experiences. Both stores are outfitted with cutting edge design and the classic Samsung aesthetic, embodying the company’s commitment to innovation and technological advancement.

Two Stores, One Breath-taking Customer Journey

Samsung Sandton City was created in partnership with retail pioneers Margaret and Allan Hirsch. Originally opened in 2013 at Sandton City, the space has now been transformed to take its premium level of customer experience to new heights. With a pioneering focus on blending the digital and physical realms, it’s an enthralling sensory journey to customer satisfaction.

Samsung Fourways Crossing unveiled an astonishing 26-meter-long TV wall – a must-see installation with its launch. The store, which originally opened in 2000, has now been expanded with Samsung’s partners to create a unique digital and full Samsung experience. It’s destined to engage and fully immerse customers purchasing the latest must-have technology, from South Africa’s favourite technology brand¹.

Set to capture the imagination of Samsung customers, the stores offer revolutionary experiences and touchpoints, to explore the Samsung Galaxy and make informed buying choices. Both the Sandton City and Fourways Crossing stores are ready to welcome customers to these re-imagined stores, offering a centralised shopping space, where customers can truly experience the Samsung Visual Display and Galaxy.

“At Samsung, we believe in meaningful innovations that makes life easier, and are thankful that our partners continue to support and grow the Samsung Brand. Within the re-designed Fourways Crossing and Sandton City stores we have introduced innovative technology in multiple areas to ensure that our customers experience an unsurpassed level of comfort, convenience and value, “said Mike Van Lier, Head of Consumer Electronics at Samsung South Africa.

Check out the amazing images of the two Samsung Store openings

From the moment you enter these trailblazing stores you will be enthralled by technology designed to bring new experiences to life. Customers can get a hands-on experience with Samsung’s latest pioneering devices, such as the new Galaxy Z Fold3 5G and Galaxy Z Flip3 5G foldable devices. You can also take advantage of the amazing Trade Up/Trade In deals and in-store customer service for mobile repairs².

It’s about providing convenience to those who want to purchase Samsung products through a reliable medium, in a setting that makes decision-making a rewarding journey. Here, you can get a hands-on demonstration of multiple Samsung products across various leading innovations including the new Neo QLED TV’s, Q Series Sound devices and popular smartphones such as the Galaxy A series, the Galaxy S series and the Galaxy Note series. Additionally, you can shop for accessories along with smartphone devices such as the Galaxy Watch4, Galaxy Buds2, Battery Packs, Galaxy SmartTag and SmartTag+, Adapters and much more. This is in-store shopping on an unprecedented scale.

¹The Sunday Times Generation Next Survey 2021 – Samsung was recognised as the Coolest Cell Phone Brand and Coolest Technology Brand in the country. Brand Africa 100® list – Samsung was acknowledged as number one in the electronics/computer category and third Most Admired Brand in Africa, across all categories.

²Terms and conditions apply

At the launch, Samsung South Africa Store Development Leader Vincent Koekemoer said, “As Samsung, we’re excited to invite customers on a unique journey of discovery. From the moment you enter the space you will be enthralled by technology designed to bring new experiences to life. For your home, work or play, you can now be empowered by innovation that is simply breath-taking, designed to make life infinitely better.”

The Samsung Store is outfitted with cutting edge design along with the classic Samsung aesthetic, embodying the brand’s commitment to innovation and technological advancement. Customers can get a hands-on experience with Samsung’s latest pioneering devices, such as the new Galaxy Z Fold3 5G and Galaxy Z Flip3 5G foldable devices. You can also pre-order in-store directly. It’s about providing convenience to those who want to purchase Samsung products through a reliable medium, in a setting that makes decision-making a rewarding journey. Here, you can get a hands-on demonstration of multiple Samsung products across various leading innovations including the new Neo QLED TV’s, Q Series Sound devices and popular smartphones such as the Galaxy A series, the Galaxy S series and the Galaxy Note series. Additionally, you can shop for accessories along with smartphone devices such as the Galaxy Watch4, Galaxy Buds2, Battery Packs, Galaxy SmartTag and SmartTag+, Adapters and much more. This is in-store shopping designed to delight.

“At Hirsch’s, we strive to serve and enhance customer retail experiences. The new Constantia Samsung Store, powered by Hirsch’s, brings innovative consumer electronics & technology to the forefront of a new digital era in consumer solutions. How can we serve you Constantia? “said Margaret Hirsch, Executive Director at Hirsch’s Homestores.

“When life happens, our people will be there to assist. As a human-centred company, we are fully equipped to help customers get their device back as fast as possible and repaired in full working order,” says Cambridge Mokanyane, Chief Marketing Officer at Samsung South Africa.

Whether it’s a repair that’s required or general assistance, there are over 100 authorised support centres across South Africa as well as a very capable Customer Call Centre that can help. The staff is all fully trained and use Genuine Samsung Parts in all of their repairs of Samsung devices, tablets or wearables.

As always, Samsung is ready to help. Essentially, one number fixes it all – Samsung call centre: 0860 726 786. It’s the easy way to put more care into your holiday season.

Terms and conditions apply.

JOHANNESBURG, South Africa – November 22, 2019 – Black Friday is coming soon, which means that shoppers will be rushing into stores and onto websites around the country to get their hands on amazing deals on everything. Samsung has big plans for consumers, who can also benefit from early-bird shopping by signing up on the Samsung South Africa site for Samsung Big Black Friday Deals.

Samsung is pleased to offer incredible specials during its Power of 10 celebration, which is about giving people the power to do what they can’t. It’s about differentiated, purposeful innovations that enhances all South Africans’ lives. This is a celebration of Samsung’s ongoing commitment to the country through products and projects that solve real problems, making life infinitely better. This year Samsung was once again voted as South Africa’s overall favourite brand in the Sunday Times Top Brands Survey and the coolest brand at the NextGen 2019 Awards. Samsung South Africa therefore anticipates strong demand for the products on offer.

The best Black Friday deals can be found first at Samsung Stores from 26 November, so make sure you’re prepared. All you have to do is sign up at www.samsung.com/za/offer/black-friday/ and you will be sent the best deals first and get access to the deals before everyone else at Samsung Stores, nationwide.

“Samsung has invested in human centred technologies, so when life happens, our people will be there to assist. We are, as always, fully equipped to help Customers get their device back as fast as possible and repaired in full working order.” says Nithia Pillay, Director: Customer Service at Samsung South Africa.

Whether it’s a repair that’s required or general assistance, there are over a 100 authorised support centres across South Africa as well as a very capable Customer Call Centre that can help. The staff is all fully trained and use Genuine Samsung Parts in all of their repairs of Samsung devices, tablets or wearables. And for those who are already back at work or just too busy doing life, Samsung’s Mobile Repair Service will collect and deliver your device. Faster than the holidays that that flew by, Samsung is ready to help. Essentially, one number fixes it all – Service centre: 0860 726 7864 .

JOHANNESBURG, South Africa – 24 October 2018 – There is no doubt that Samsung devices and appliances have captured the imagination of the nation. From the game changing Galaxy Note9 to pioneering home technologies, South Africans have displayed boundless enthusiasm for Samsung’s ground-breaking product range. Therefore, to reward valued customers, Samsung is celebrating its birthday with very special offers and promotions at 21 Samsung Stores nationwide.

“We’re grateful for the overwhelming support shown by the nation over the last few years. The advanced camera capabilities and longer battery life in our devices, along with a host of breakthrough home appliance features that make life easier, is often cited as some of the reasons. We’re pleased to now give our customers the opportunity to celebrate our birthday with us and spoil themselves,” said Thando Sibindi, Head of Retail Samsung Stores & National Chains, Samsung South Africa.

Samsung Stores throughout the country will play host to a massive birthday celebration. The stores will offer products at discounted rates, bundle deals as well as value added offers from 25 to 31 October 2018. The Samsung Stores have been designed to help customers make well informed decisions. The birthday promotions will however make the choices even simpler. It’s Samsung’s birthday but your reason to celebrate with us and enjoy the many exclusive birthday offers.