Samsung air conditioners are designed to provide year-round comfort, making them a valuable investment for every season. Let’s explore how these advanced appliances can transform your winter experience.

Warmth That Wraps Around You

Gone are the days of uneven heating or cold corners in your home. Samsung’s WindFree air conditioners have a large fan, wide inlet, and wide blades to assist with wide distribution of air. This powerful combination ensures warm air in your space, creating a consistent and cosy environment even on the coldest days.

Energy Efficiency That Pays Off

Keeping warm in winter often comes with the concern of rising energy bills. That’s where Samsung’s digital inverter technology makes a difference. Once your desired room temperature is reached, the system automatically slows down, using just enough energy to maintain that level of warmth. This translates to significant energy savings – so you can stay warm without the worry.

Smart Heating at Your Fingertips

With the SmartThings App, Samsung puts the control right in your hand, literally. Whether you’re out running errands or tucked in bed, you can monitor and adjust your air conditioner’s settings remotely. You can also check energy usage, schedule heating times, or tweak the temperature for when you’re on your way home. It’s smart, convenient, and designed for today’s connected lifestyle^[1].

Sleep Better, Wake Up Refreshed

A good night’s sleep is essential, Samsung’s Good Sleep Mode assists with this, ensuring your room stays at the optimal temperature throughout the night. By automatically managing the climate to match different stages of your sleep cycle, it helps you rest more deeply and wake up feeling refreshed.

Choose the Right Model for Your Home

• Wall-mount Non Inverter AC AR3000: Cool a whole room rapidly and effectively. Fast Cooling mode operates with fast fan speed, before slowing down. So it takes shorter time to cool or heat up to reach the desired temperature. It’s ideal for immediate relief from the heat or cold outside.
• AR4500 with Digital Inverter: Save money every day with digital inverter technology. It maintains the desired temperature without frequently turning off and on, so there’s less fluctuation. And it uses strong magnets and a Muffler, so it is quieter, lasts much longer and reduces energy consumption.
• AR6500 Wall-mount AC with Windfree TM and AI technology: Stay comfortable cool with WindFree Cooling. It gently and quietly disperses air through 23,000 micro air holes, so there is no unpleasant feeling of cold wind on your skin.
• Wind-Free AR8500T Wall-mount AC with Wind-Free: Save money every day with energy-efficient WindFree Cooling. When operating in WindFree mode, the outdoor unit consumes minimal power, so you can stay comfortably cool without worrying about your electricity.
• Wall-mount AC with Wind-Free AR9500: The premium option with advanced smart features, powerful heating, and superior comfort control. Great for larger rooms or homes looking for top-tier performance. The AR9500 also includes full integration with Samsung’s SmartThings ecosystem, advanced sleep optimisation modes, and superior energy management tools.

With Samsung’s air conditioners, it’s time to change the way we think about home heating. These aren’t just summer appliances, they’re smart climate control systems for every season. So if you’re looking to upgrade your winter comfort, there’s never been a better time to make the switch, visit https://www.samsung.com/za/air-conditioners/all-air-conditioners/.

^[1] Only the AR9500 and AR8500 have SmartThings compatibility

Samsung South Africa is proud to announce the grand opening of the Samsung Store in Cavendish Shopping Centre a new retail destination that redefines the shopping experience through innovation, design, and customer engagement. Nestled in the Southern Suburbs, Samsung Store in Cavendish officially opens on 30 August 2024 and offers an unparalleled opportunity for consumers to explore and interact with the latest in Samsung technology.

The Samsung Store in Cavendish is more than just a retail space; it is a carefully curated environment designed to offer the newest and latest product range. It is where consumers can easily access Samsung’s wide array of products, solutions, services, and experiences — all under one roof. With its proximity, simplicity, and convenience, the store fulfils the immediate needs of its customers, while also deepening their relationship with the Samsung brand.

Oscar Makola, Chief Marketing Officer at Samsung South Africa, elaborated on the store’s significance, stating, “The Samsung Store in Cavendish features a more pronounced signature look and feel through its cutting-edge design and the easily recognisable Samsung DNA that inspires confidence and projects the company’s innovative spirit and commitment to technological advancement. This store is not just about selling products; it’s about creating a space where customers can truly engage with the Samsung brand. We are providing a convenient destination where shoppers have easy access to Samsung products, solutions, services, and experiences that enhance their everyday lives. With this new look, the store will not only offer loyal customers the most unique and immersive shopping experiences yet, but it will also help new Cape Town consumers discover the beauty of Samsung’s technologically advanced innovations.”

The store’s environment is meticulously crafted to deliver customer engagement and entertainment, strengthening Samsung’s position as an innovative, lifestyle brand. It serves as a hub where clear and effective communication builds customer discovery and understanding of Samsung’s products and features. From software upgrades and data transfers to hardware repairs, the store’s efficient and effective customer services extend and deepen customer relationships.

At the Samsung Store in Cavendish, every aspect of the customer journey has been considered. Visitors can get hands-on with multiple Samsung products, including the new era of Samsung AI TVs, such as the Neo QLED 8K, OLED, and Frame TV technologies. The store also features the newly launched Music Frame smart speaker, which combines multi-dimensional surround sound with an innovative photo frame design, allowing customers to showcase their favourite memories.

The store’s product selection is equally impressive, featuring the eye-catching Bespoke AI range of home appliances, including fridges, washing machines, dishwashers, and microwave ovens. These AI-driven and connected solutions offer consumers more free time and greater energy savings. The Bespoke AI range introduces a new era of customizable home appliances, enabling customers to tailor their kitchen configurations by material, colour, and module to match their lifestyles and interior design concepts.

For smartphone enthusiasts, the Samsung Store in Cavendish offers the latest Galaxy S24 Series, including the ground-breaking Galaxy Z Fold6 and Z Flip6. These devices, powered by Galaxy AI, are designed to serve users by enhancing creativity, productivity, and security, unlocking a world of new possibilities.

Gamers will be particularly drawn to the store’s selection of Odyssey gaming monitors, which provide an unparalleled gaming experience with stunning detail and performance. Samsung’s wide range of monitors caters to gamers, multimedia enthusiasts, and professionals alike.

Additionally, the store offers a selection of high-quality air conditioners, including the WindFree Cooling range, which features quiet operation and Allergy Care, ensuring the perfect temperature no matter the weather.

The friendly and highly trained staff at the Samsung Store in Cavendish are always ready to assist customers, providing insights into the latest Samsung innovations and demonstrating how to make the most of value-adding services such as the Samsung Trade-in Programme. This programme is designed to make Samsung’s latest devices more accessible, ensuring that every customer walks away with the best possible experience.

Samsung South Africa just announced its Better for [your life] campaign, which is designed to highlight how the company’s diverse range of products serves as an enabler for improving customer’s daily experiences. From cutting edge home appliances, to stylish and immersive TVs, efficient air conditioners and productivity boosting monitors, our line-up empowers users to elevate and enhance their lifestyles with convenience, comfort, and stylish innovation. The campaign is also supported by great offers which are available from 20 March to 05 May 2024 T&C’s apply.

In a world where technology increasingly shapes our daily lives, Samsung is committed to helping customers enhance their productivity, entertainment, as well potentially improving their health and well-being.  At the same time, the hybrid living trend continues to spark interest in technologies that add new levels of flexibility to consumers’ homes. This leads consumers to seek more convenience not only in the kitchen but throughout the house, driving demand for connected and customised experiences that streamline more aspects of daily life. With the effects of climate change becoming more apparent and energy prices fluctuating, the sustainable living trend is expected to continue in 2024. This, in turn, will drive demand for appliances that empower users to save energy and reduce their electricity bills.

Utilising the integrated capabilities of SmartThings, Samsung is dedicated to illustrating how consumers can seamlessly connect their devices and effortlessly manage their homes.  This underscores the daily reality of device experience for customers, while also emphasing Samsung’s commitment to showcasing just how simple it can be done.  The Better For [Your Life] campaign is underpinned by three main pillars, i.e. Better For [Energy Savings], Better for [Your Interior] and Better for [Your Day].

“We’re excited to introduce this campaign that goes beyond just great deals. Our mission has always been to enhance the quality of our consumers’ lives through cutting-edge technology. This campaign is a demonstration of that, offering not just products, but experiences that bring convenience and joy to your everyday life. From our latest smartphones, smart home appliances or electronics, our products are designed with the consumer in mind. Take advantage of these offers and experience the innovation that makes Samsung Better For Your Life,” said Mike van Lier, Vice President of Consumer Electronics at Samsung South Africa.

The Better for [your life] campaign is an opportunity for customers to get themselves great products and experience the best in innovation. Offers include a wide range of Samsung’s premium products, including lifestyle TVs, refrigerators, microwaves, washing machines, smart monitors, air-conditioners, smartphones, wearables, and hearables. This initiative allows customers to upgrade their lifestyles.

Better for your life

Samsung products have revolutionised daily life in countless ways, offering innovation and reliability across a spectrum of technology. The company’s range of home appliances integrates smart features, saving time and energy while ensuring convenience and comfort. Whether it’s a sleek television offering immersive entertainment, a refrigerator that keeps food fresher for longer while using less energy, or wearable devices that promote healthier lifestyles, Samsung products seamlessly integrate into daily routines, enriching lives with their blend of functionality and style.

Products such as The Frame, The Serif, NEO QLED and OLED TVs, The Freestyle, and the Soundbar redefine home entertainment by providing beauty and immersive audio visual experiences that could take your leisure time to new heights. With a selection of smart gaming monitors with dynamic displays, intense colours, and rapid response times, Samsung wants you to bring your A-game when you work and play.

Better for [energy savings]

Energy efficient products are also on offer. Samsung’s renowned commitment to energy-saving goals is evident in products like the Bespoke refrigerator, which monitors and controls energy consumption through SmartThings. The WindFree air conditioner’s motion-detecting eco-cooling optimises power usage, contributing to overall household energy efficiency. The Bespoke AI washing machine and dryer prioritise efficiency, reducing water and energy consumption while helping you save on energy costs.

Better for [your interior]

Creating your dream home is a journey of envisioning comfort, efficiency, and style, and Samsung products and home appliances can be central to realising this vision. Imagine walking into a living room adorned with a state-of-the-art Samsung The Frame TV, which is designed to look like a slim picture frame, giving you access to a wide range of art galleries in the comfort of your home, all made possible by the Samsung Art Store. In the kitchen, Samsung’s range of Bespoke refrigerators, microwaves, washing machine and dishwashers seamlessly blend functionality and aesthetics, making meal preparation a breeze while elevating the design of your kitchen space.

Picture a laundry room equipped with Samsung’s innovative washer and dryer units, offering advanced features like AI-powered laundry assistant and eco-friendly operation, ensuring clothes are always fresh and clean with minimal environmental impact. Samsung products cater to every aspect of modern living, transforming your house into the dream home you’ve always desired, where convenience, comfort, and sophistication converge effortlessly.

Better for [your day]

For those pursuing fitness goals, the combination of The Serif TV, Soundbar, and Galaxy Watch 6 could help you transform your home into a fitness haven and enjoy workout sessions that not only entertain but also contribute to your overall health and wellness.

For more details on the promotion and all its deals, go to https://www.samsung.com/za/offer/better-life/

JOHANNESBURG, South Africa – 30 August 2022 – Samsung’s Blue Tag Sale with incredible deals and massive savings on selected products is back by popular demand from Samsung online store or any participating retail stores nationwide, starting from 22 Aug to 18 September 2022. Samsung is well aware of the need for consumers to stay connected throughout the day filled with activities that include work, entertainment and fitness.

With these exceptional deals, consumers are encouraged to visit Samsung.com to view offers of up to 40% in savings available across various product portfolios. Consumers can now enjoy unbeatable deals of up to 20% on smartphones and up to 30% on TVs and home appliances. You simply need to find a Samsung product paired with a blue tag*, in-store or online, to take advantage of these very special offers, which are available nationwide.

With many of us spending more time at home because of the work-from-home option, the savings offered in the Blue Tag Sale have been designed to make life better in many new and rewarding ways. This sale also brings convenience to your door step, you can now also sign up to get the deals you want, straight into your inbox. Then you sit back and relax, knowing that you’ve already got your Blue Tag shopping list ready.

The Blue Tag Sale special offers include:^*

Mobile Devices & Wearables: (22 Aug – 18 Sept 2022)

• Galaxy A03 – Only R1 999 – Save R500
• Galaxy A32 – Only R4 299 – Save R700
• Galaxy Tab A8 Wi-Fi (SM-X200) – Only R3 999 – Save R1 000
• Galaxy Watch 4 (40mm) BT – Only R3 499 – Save R1 500
• Galaxy Buds 2 – Only R1 499 – Save R1 000

Home appliances: (22 Aug – 18 Sept 2022)

Neo QLED TVs

• 50″ Neo QLED TV 4K QN90B – Only R18 999 – Save R4 000
• 55″ Neo QLED 8K QN700B Smart TV with Infinity One Design – Only R24 999 – Save R 10 000
• 75″ Q60A QLED 4K Smart TV – Only R24 999 – Save R5 000

Smart UHD 4K

• 75″ AU7000 UHD 4K Smart TV – Only R19 999 – Save R5 000

The Serif 4K UHD

• 55″ 2020 The Serif 4K UHD Smart TV – Only R14 999 – Save R8 000

The Freestyle

• 180 degree design Freestyle Portable Projector with Free Battery valued at R1 999 – Only R13 999 – Save R1 999

Q-Series Soundbar 

• Q-Series Soundbar with Acoustic Beam – Only R6 999 – Save – R3 000

160W Sound Tower

• 160W Sound Tower with Bi-directional, Bluetooth-Powered Speakers – Only R4 499 – Save R1 500

WindFree

• AR8500T Wall-mount AC with Windfree and AI technology – Only R11 499– Save R3 800

Microwave Oven

• 40L, Grill, Microwave Oven with Auto Cook and Ceramic Enamel Interior – Only R2 699 – Save R700

Refrigerators & Freezers

• 303l, Bottom Freezer with Water Dispenser and Cool Pack – Only R8 999 – Save R2 500
• Side-by Side Refrigerator, 602L – 3-Door Plumbed Water & Ice Dispense in Gentle Back – Only R27 999, Save R10 000

Washer

• 9kg Front Loader Washer with Digital Inverter Motor – Only R7 499 – Save R2 000

These special offers are available nationwide from 22 Aug to 18 September 2022 at all participating stores including the Samsung online store*.

^{*Terms and Conditions Apply. Qualifying products will be identified by the presence of a Blue Tag with ‘Blue Tag Sale’ written within it. Available at participating retailers and stockists. Pricing constitutes recommended retail pricing and may vary.}

Another bonus is the Good Sleep mode, an innovation that automatically manages the temperature of your room while you are sleeping to optimise the various stages of your sleep cycle. Samsung’s WindFree technology not only keeps your room temperature comfortably in check, it also includes a specialised filter to keep the air in your home cleaner – another relevant factor during the flu season. The Tri-Care filter which comes with the AR8500 range is made up of three layers that reduce harmful particles to help maintain healthy indoor air quality. Each layer captures large dust particles, fibres, and even animal hairs, and also includes a Zeolite Coating Filter that reduces viruses, bacteria, and allergens⁴. There are various models with different specifications to cater to ‘your specific needs.

With all these pioneering features on offer, Winter just got a lot warmer.

The Blue Tag Sale special offers include:

Mobile Devices & Wearables: (26 Jan – 20 Feb 2022)

Galaxy Tab S7 FE 5G – Only R12 999 – Save R2 000

Galaxy A03 Core – Only R1 699 – Save R100

Galaxy A12 – Only R2 799 – Save R200

Galaxy Watch 4 Classic (46mm) – Only R6 499 – Save R1 500

Galaxy Watch 4 Classic (42mm) – Only R5 999 – Save R1 000

Galaxy Buds Live – Only R1 999 – Save R1 000

Home appliances: (26 Jan – 20 Feb 2022)

Odyssey G3 Gaming Monitor – Only R4 999– Save R1 000                             

QLED + Sound Bar

75″ Q60A QLED 4K Smart TV & A650 3.1ch SoundBar worth R4 999 – Only R26999 – Save R5000

Smart UHD 4K

70″ AU7000 UHD 4K Smart TV – Only R15999 – Save R3000

The Frame Tv

The Frame TV & Two free bezels worth R2 0000 – Only R19 999 – Save R7 000

Refrigerator     

617L 2 Door Non-plumbed water & ice dispenser in gentle black – Only R19999 – Save R8000

Washer

7kg Front Loader Washer – Only R5 499 – Save R1000

WindFree

AR8500T Wall-mount AC with Windfree TM and AI technology – Only R11 499– Save R2 800

These special offers will be available nationwide from participating stores including the Samsung online store.

^{*Terms and Conditions Apply. Qualifying products will be identified by the presence of a Blue Tag with ‘Blue Tag Sale’ written within it. Available at participating retailers and stockists. Pricing constitutes recommended retail pricing and may vary.}

JOHANNESBURG, South Africa – April 29, 2021 – Remember the beginning of summer just a few months ago, the days of sunny skies and majestic sunsets. Of course, the African heat doesn’t always make it easy to feel comfortable indoors. Fortunately, Samsung’s innovative WindFree Air Conditioner models provide a welcome relief from the harsh temperatures. And now as we move into a new season, we know colder, darker winter months are just around the corner. Once again, the Samsung WindFree Air Conditioner will be called into action. While it’s always been difficult to warm up homes in South Africa, designed more for a hot climate, Samsung’s WindFree air conditioner rises to the challenge. Even energy efficiency is factored into the design – useful in a country where high energy costs hit us even harder in the winter, as we all try to stay warm.

The good news for the months ahead is that Samsung South Africa is offering up to 30% off selected air conditioner model ranges including the AR9500, AR7500, AR4500 and AR3000. This special offer is valid until 30 June 2021².

In Winter:

We all want to keep cosy during the winter months while ensuring electricity bills don’t get out of control. The Samsung WindFree Air Conditioner ensures that room temperatures remain regulated according to your preferences. It’s further designed to cool or heat wide and large areas, meaning the temperature of your entire room can be managed easily. Another bonus is the Good Sleep mode, an innovation that automatically manages the temperature of your room while you are sleeping to optimise the various stages of your sleep cycle.

In Summer:

Samsung’s WindFree Air Conditioner lets you maintain a stable home temperature via remote control optimised to your daily schedule. The WindFree cooling technology keeps you pleasantly cool while cleaning the air and saving energy. Samsung’s WindFree Cooling technology can provide you with an effective cooling experience without the unpleasant sensation of harsh, cold air blowing directly onto your skin. Once you set your desired temperature, WindFree Cooling will quietly and gently disperse cool air through 23,000 micro air holes to ensure you don’t feel an annoying draft.

Cleaner air throughout the year:

Samsung’s WindFree technology not only keeps your room temperature comfortably in check, it also includes a specialised filter to keep the air in your home clean and hygienic. The Tri-Care filter is made up of three layers that reduce harmful particles to help maintain healthy indoor air quality. Each layer captures large dust particles, fibres and even animal hairs, and also includes a Zeolite Coating Filter that reduces viruses, bacteria and allergens.

The smart way to stay warm this winter:

Samsung’s WindFree Air Conditioners come with an AI Auto Cooling feature¹ that makes it easier to stay warm or cool. With artificial intelligence, the devices analyse room conditions, user-preferred temperatures and heating/cooling modes, and even the climate outdoors to automatically switch to an optimal room setting. The innovative 2-Way Auto Swing automatically also controls the air flow direction, so it evenly distributes warm/cool air to ensure maximum comfort. Wind-Free also works with the Samsung SmartThings app, so you can turn the air conditioner on and off, schedule operations, switch settings, and even monitor power consumption from your smartphone.

Ultimately, the Samsung Wind-Free Air Conditioner is a home appliance that’s designed to make being at home a comfortable experience. It’s the freedom to make the most of every South African season.

¹ Available on AR9500T models

²Terms and conditions apply

JOHANNESBURG, South Africa – 26 September, 2019 – It’s that gloriously sunny time of the year that sends us rushing happily to beaches, pools and packed picnic spots. The heat at night, however, can be decidedly uncomfortable, unless you have a good air-conditioner. But is it good for you?

“In order to encourage sleep our core body temperature must decrease. However, unusually high temperature and humidity levels impacts the body’s ability to drift into the zone required for healthy rest. It’s therefore essential that you find a way to regulate your body temperature. Samsung’s Wind-Free technology is especially beneficial in this regard,” says Robert Larkan, Head of Digital Air Solutions at Samsung South Africa.

Go with The Flow

It is important that you factor in the quality of your air-conditioning. An air-conditioner that constantly blasts cool air at you can have negative consequences. Samsung’s Wind-Free technology is an example of good airflow control. After you’ve selected the desired temperature, it works in two stages by cooling the room down then, it automatically switches to wind free where it maintains the ideal temperature without any direct wind by gently dispersing cool and still air through micro air holes for a natural cooling effect. This also negates the stuffiness people feel in artificially regulated temperatures. Additionally, Wind-Free air-conditioners have Virus Doctor – ground-breaking technology that helps those, who are fragile to airborne allergies. In order to prevent harm from dusts, viruses and bacteria which cause diseases, it creates fresh and healthy air by reducing viruses and neutralising active oxygen radicals. It’s revolutionary technology that keeps the family healthier.

Choose The Right Temperature

Air-conditioners do more than help you beat a stuffy, summer’s night. It’s all about body temperature regulation. The magic temperature range for a good sleep is between 15 and 20 degrees Celsius. While 15 degrees may feel too cold for some and 20 degrees too hot for others, once you find your sweet spot you’ll be in dreamland in no time.

Make Sleep a Priority

Constantly waking up in middle of the night to adjust a duvet or turn over to the ‘cooler’ side of the pillow is frustrating. And after just a few nights, we begin to suffer the effects of sleep deprivation, which impacts our mental abilities. Poor sleep is also linked to weight gain and weakened immune systems. If you don’t snooze, you lose.

*Temperatures between 15 and 20 degrees encourage your body to release melatonin, a hormone that challenges the symptoms of ageing by holding wrinkles and age spots at bay. When you keep cool, you release more of this remarkable hormone. Getting your beauty sleep can be a breeze, literally. And your more youthful self, benefits from the peaceful sleep with a sharper attention span the following day.

Clearly, looking and feeling healthier is affected by the quality of your sleep. And if an air-conditioner like Samsung Wind-Free can help you get a good night’s rest, then it’s a dream investment.

Wind-Free Recommended Retail Price:

*Wind-Free AR12NSPXAWK – RRP: R16 899.00

*Wind-Free AR18NSPXAWK – RRP: R19 799.00

*Wind-Free AR24NSPXAWK – RRP: R23 499.00

*Includes free delivery and installation

*https://www.sleep.org/articles/temperature-for-sleep/

JOHANNESBURG, South Africa – 19 August, 2019 – After the cold dark days of Winter, we can finally see the light at the end of the seasonal tunnel. While we won’t miss the avalanche of coughs and sneezes that Winter brought, the season may spring a few surprises? The fact is, Spring is not a total breath of fresh air.

“Temperature and humidity levels, as well as the concentration of gases and chemicals in the air are all affected by changes in the weather. The outdoor climate affects the climate indoors and influences air pollution in your home,” says Robert Larkan, Head of Digital Air Solutions at Samsung South Africa.

The beginning of Spring in South Africa is predictably unpredictable. While Summer is mostly hot and Winter cold, early Spring can be either. This kind of unpredictable weather causes more frequent headaches, joint pain, tiredness and even the return of the dreaded cold. The moist air associated with seasonal thunderstorms results in an increase of pollen and pollution into smaller particles which are more easily inhaled deep into the lungs and even trigger asthma attacks. Warm and moist conditions also spur on the release of fungal spores which can set off allergies in some of us.

Tips to reduce the effect of seasonal allergies

• Remember to do your Spring cleaning before pollen is in the air. You may still have to cope with dust allergies while cleaning but at least you won’t have to deal with both dust and pollen.

• Keep your windows closed when pollen counts are high.

• Remove outer clothing outside and shake them off before bringing them indoors. Even though you may not be able to see pollen on your clothing, it’s there.

• Wash pollen down the drain by showering as soon as you get home. Pollen sticks to your hair and skin, so rinsing it off will help keep it out of your bed, carpet and furniture.

The reality is that every season influences the quality of air in your home and even affects how you sleep. Fortunately, modern advances in air conditioning do a make a difference.

“Despite the season, you can still control the air around you when you’re indoors. In fact, at Samsung we’ve pioneered technologies that counter what the seasons blow in. Our Wind-Free air conditioners have an easy filter that captures dust, dangerous contaminants and allergens and its Virus Doctor reduces certain harmful viruses and bacteria,” says Larkan.

In Spring, your health and how you feel is impacted by the air around you. However, a few simple tips and a good air conditioner can help ensure that Spring is nothing to sneeze it.

Tips sourced from: https://www.onemedical.com/blog/get-well/seasonal-allergies-faq