Unexpected Lock-out – Samsung Newsroom South Africa

Unexpected Lock-out – Samsung Newsroom South Africa https://news.samsung.com/za https://img.global.news.samsung.com/image/newlogo/logo_samsung-newsroom_za.png Unexpected Lock-out – Samsung Newsroom South Africa https://news.samsung.com/za 2015 https://news.samsung.com/za/wp-content/plugins/btr_rss/btr_rss_xsl.css What's New on Samsung Newsroom Fri, 17 Apr 2026 15:40:10 +0000 en-US hourly 1 Your Back-up Plan for the Unexpected Lock-out https://news.samsung.com/za/your-back-up-plan-for-the-unexpected-lock-out?utm_source=rss&utm_medium=direct Fri, 06 Nov 2015 16:08:38 +0000 http://bit.ly/2zSJ3T8

Fingerprint scan fail?

1. First, restart your device and try again.

2. If it still doesn’t work, type in your alternate passcode.

3. If you’ve forgotten your passcode, keep entering codes until you get the “Unlock via Google” screen. Enter your google account ID & Password you used when setting up your handset.

Photo Credits: Samsung

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