Managing warranties and coverage for a Galaxy mobile phone, Galaxy Watch, Galaxy Buds, and Galaxy Tab can be a hassle. That’s where Warranty and care comes in. Introduced with One UI 9, it brings essential device management features together in one place, letting users check warranty status, run diagnostics, book repairs, and get support in just a few taps — all without leaving Settings.

Here’s a closer look at what Warranty and care, available with One UI 9 on Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Flip8 offers.

Check Warranty Status Across Galaxy Devices

Keeping track of warranty periods and expiration dates across Galaxy devices isn’t always easy. Warranty and care consolidates this information in a single hub.

Available in Settings, Warranty and care displays information² about the device in use at the top of the screen — including remaining warranty period and eligibility for Samsung Care+ enrollment.³ Below, users can find the same details for other Galaxy devices linked to their Samsung account, making it easy to check warranty and coverage status across their Galaxy ecosystem.

For added protection beyond the standard warranty, users can easily explore and enroll in a Samsung Care+ plan that matches their needs.

Resolve Device Issues With Diagnostics and Bixby

When something doesn’t feel quite right, quickly finding out what’s wrong can make all the difference. The built-in Diagnostics feature checks the device — including its battery, charging, sensors, touch response, and connectivity — to help pinpoint the issue and guide users to the next step, whether that’s a suggested solution or a repair request⁴.

Users can also access Bixby⁵ from Warranty and care to ask about an issue and get help on the spot. For example, if a user asks, “My battery is draining too fast. What should I do?” Bixby can walk them through possible solutions step by step. It’s a convenient way to get answers to everyday questions without switching screens.

Protect Device Value for the Long Term

By bringing warranty information, diagnostics, support and repair services together, Warranty and care gives Galaxy users a simpler way to manage their devices for greater peace of mind. Checking the feature during setup makes it easier to know where to turn if an issue comes up later — from running diagnostics and asking Bixby or a chatbot for help to requesting a repair. With these essential services close at hand, users can keep their devices in good condition for longer and help preserve their value.

For peace of mind today and lasting value tomorrow, Galaxy devices are supported by professional care at nearby Samsung-authorised service centres, both at home and abroad.

Enjoy more peace of mind and cover your device for accidental damage for 36 months with Samsung Care+⁶ at these discounted rates. These offers are available until 30 September 2026⁷.

1. Available features in Warranty and care menu may differ by country/region. ︎
2. Warranty information is available only for devices registered to a Samsung account. ︎
3. Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and a deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefits, registration may be required. For detailed Samsung Care+ information, please visit https://www.samsung.com/samsung-care-plus/. Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the local customer services centre at your destination country/region in advance for Samsung Care+ availability. ︎
4. Use of Diagnostics and Bixby does not guarantee results. Results may differ per user. If unresolved, kindly contact Customer Service for further support. ︎
5. Ask Bixby features and supported content may vary by country or language. ︎
6. Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and a deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefits, registration may be required. For detailed Samsung Care+ information, please visit https://www.samsung.com/za/samsung-care-plus/. Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the visiting country/region’s local customer services centre in advance for Samsung Care+ availability. ︎
7. Terms and Conditions apply. ︎

24 March 2026 – Samsung offers the S-Care^[1]service plan to its customers, covering Samsung products, including TVs. S-Care extends the standard warranty^[2] that comes with new Samsung products, providing the same trusted benefits for an additional period. This service gives consumers greater value and convenience when investing in their home entertainment experience.

Customers purchasing a Samsung TV on the Samsung Online Store www.samsung.com/za can purchase this extended service plan, offering protection and expert support.

With S-Care, Samsung TV owners benefit from:

• Extended Protection – Enjoy a total of four years of coverage: Samsung’s standard two-year warranty plus an additional two-year S-Care extended warranty.
• Seamless, Automatic Coverage – S-Care activates immediately after the standard warranty period ends, ensuring uninterrupted support and protection.
• Samsung Online Store Availability – S-Care can be added at checkout when purchasing a Samsung TV on the website, providing customers with a premium experience and added value.

Samsung continues to prioritise customer peace of mind by offering reliable and convenient after-sales support. With S-Care for TVs, customers can enjoy their entertainment worry-free, knowing Samsung has them covered for four years.

Samsung’s customers have access to Samsung Authorised Service Centres, which offer:

• In-warranty and out-of-warranty repairs
• Flexible service options:
  • In-home repair for TVs 42 inches and larger

To ensure seamless support, customers must book their repair through an authorised Samsung Service Centre. If an issue cannot be resolved remotely, Samsung will assist in scheduling the repair or refer customers to the nearest authorised facility.

Give your Samsung TV the care it deserves and enjoy stress-free viewing with continued, reliable expert support through S-Care.  Add S-Care at checkout and enjoy uninterrupted entertainment. Terms and conditions apply.

^{[1] Terms and conditions apply.}

^{[2] The Warranty Service is applicable to Samsung Products and Samsung Accessories, which were purchased in South Africa and in accordance with the terms and conditions. https://www.samsung.com/za/support/warranty/}