Content created in partnership with The Globe and Mail

In today’s technology age, the cab of every truck or delivery van has become a sophisticated mobile office to some extent. This transformation is due in part to rapidly advancing mobile technologies and the development of applications specific to the logistics industry.

Logistics, the movement of goods from manufacturer to warehouse and warehouse to consumer, relies on mobile technology to assist with item tracking, scanning and records management, among other tasks. These activities are critical to the safe and accurate delivery of client goods.

John Corey, president of the Freight Management Association of Canada, says his industry has always required cutting-edge communication and technology to meet its obligations.

“The first telegraph lines were on rail lines and they were used to communicate where trains were,” he says. “Transportation is always pushing communication technology. It makes sense that this sector would embrace mobile technology.”

Today, the freight industry is looking to mobile technology to further streamline its processes. Thanks to the latest mobile computer vision software, barcode scanning is now available in real-time on smartphones and tablets, speeding up the flow of goods and delivery to the consumer.

“You used to require a lot of paperwork to cross the borders — 75 per cent of our exports go to the U.S. — some by train, a lot by truck,” Mr. Corey says. “If you go to the border and you have your paper manifest… it’s extremely time-consuming and the border is already busy enough… If you don’t have it electronically, you get turned away.”

Unloading inefficiency with connected mobile tech

With barcode scanning technology now available on mobile devices, including the Samsung Galaxy rugged lineup, item tracking and data management within the delivery sector has received a huge efficiency boost.

 “Logistics workers are no longer required to carry a separate device to scan barcodes, which is a huge bonus for delivery drivers who are constantly on deadlines, moving from location to location,” says Paul Edwards, vice-president and general manager of enterprise mobility at Samsung Canada.

The Samsung Galaxy rugged lineup – which includes the Galaxy XCover Pro, Galaxy Tab Active Pro and Galaxy Tab Active3 – are all equipped with the Knox Capture[1] enterprise-grade barcode scanning app.

“Workers simply press a pre-programmed button on any Galaxy rugged device to activate the scan, and from there, they can scan multiple items at once. The data retrieved can then be used to update the (tracking) application,” he says.

The other benefit of Knox Capture barcode scanning, says Edwards, is that there’s minimal work for the IT teams who need to deploy the solution. “Knox Capture requires zero coding and integration – it’s truly an out of the box solution,” he notes.

Having accessible mobile technology is key in the logistics industry, where there are multiple checkpoints and links in the delivery chain.

“Having an open, instant line of communication helps workers identify and resolve any issues that may delay the process of getting packages from the warehouse to customers’ doors,” Mr. Edwards says.

To that end, the Samsung Galaxy XCover Pro smartphone offers a Push-to-Talk, Microsoft Teams Walkie Talkie feature so workers can keep in touch more easily during the order fulfilment process.

With a smartphone or tablet in the truck cab, the driver benefits from a mobile office at his or her fingertips, Mr. Corey says.

“Big companies, who have big fleets, are pushing technology in their trucks. Single operators are being forced to catch up because if they can’t compete with that kind of technology, no one will hire them,” Mr. Corey says.

Built to last from door to door

In addition to rich features and innovative functionality, drivers and warehouse workers require their mobile devices to be rugged, says Edwards.

“If you’re going to have a smartphone or tablet in that environment, it has to be well-protected,” Mr. Corey says. “It can’t break the first time you drop it and it has to be sort of immune to vibration.”

There are inevitable bumps and shocks that come from travelling in a delivery truck, so the devices mounted to drivers’ dashboards need to be able to handle those conditions. According to Edwards, it’s why the Samsung Galaxy rugged lineup was built with military-grade durability, to withstand shocks and vibrations, transit drops and extreme temperatures.[2]

Devices must also be able to withstand the dust and dirt typical of warehouse environments.

“Warehouse workers are not going to spend all their time wiping down and keeping the tablet clean,” Mr. Corey adds. 

The IP68-rating on the Galaxy Tab Active Pro and Galaxy Tab Active3 with included S Pen stylus mean they are resistant to dust and water[3], adds Mr. Edwards.

“This enables delivery workers to capture signatures digitally from customers after a package is delivered, even in the middle of a rainstorm, or make annotations on an electronic waybill form while working in the warehouse,” he says.

The Samsung lineup of rugged devices also has defence-grade security safeguards in place to ensure restricted access to the devices, which comes in handy when transporting classified cargo.

“Even when the devices are powered off, Samsung Knox helps secure business data stored on the devices against intrusion, malware and other malicious threats,” Mr. Edwards says, noting that an added layer of protection is also available through fingerprint scanners and biometric facial recognition software.

“This helps to help further restrict access to only those individuals who have been cleared to handle the device,” he says.

Rugged smartphones and tablets are an important lifeline for delivery drivers and warehouse workers who rely on them to communicate with colleagues and supply consumers with real-time delivery updates.

The devices, and the applications on them, are what make it possible for consumers to receive the updates they now expect, and for the order fulfillment process to run as smoothly as possible.

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[1] Free trials may be available for these services. Please check www.samsung.com/knox. Additional licenses are required for Knox Configure, Knox Mobile Enrollment, Knox Manage, Knox E-FOTA, Knox Platform for Enterprise, and Knox Capture.

[2] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[3] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

All images captured pre-Covid-19. Samsung Canada adheres to all local health guidelines regarding physical distancing and face coverings. 

Content created in partnership with The Globe and Mail

Over the last 18 months, the pandemic lockdowns have forced retailers to rethink how and where they sell products, whether that’s in-store, curbside pick-up, or direct to a customer’s front door. One of the lasting impacts of the pandemic is the range of options customers have come to know and expect when purchasing goods and services.

The accompanying rise in e-commerce and digital payments has produced a major shift in retail operations, says Paul Edwards, vice-president and general manager of enterprise mobility for Samsung Canada. According to Edwards, technology has played a key role in helping retailers meet customers’ post-pandemic preferences and has helped them handle the digital payments boon.

“Mobile technology has helped streamline backroom inventory and supply management services as well as front-of-store operations,” Mr. Edwards says. “Retail clerks and warehouse workers are relying on smartphones and tablets to keep up with their inventory obligations and to connect with customers more easily,” Mr. Edwards says.

For instance, built-in mobile scanning technology is now indispensable for warehouse workers who pick, pack and ready products for shipment, while many retail clerks are equipped with smartphones and tablets to help them track down items, process sales and respond to customer questions from anywhere on the sales floor or curbside.

More consumers today are also empowered with the latest technologies to search, scan and purchase themselves the products they need and want, right from their smartphones.

“Customer service expectations have increased because of mobile technology at both retail clerks’ and customers’ disposal,” Mr. Edwards says.

Mobile connectivity is critical for companies

More than three-quarters of Canadian retailers say mobile connectivity through devices like smartphones and tablets play an important role in their business success, according to a recent Canadian Federation of Independent Business (CFIB) survey.

“Small businesses know that there’s opportunity in leveraging technology, especially in improving their customer experience and in reaching new customers and growing their market,” says Mandy D’Autremont, the CFIB’s senior director of member experience and strategy.

The CFIB survey also says 85 per cent of retailers need mobile data outside their stores.

“It’s important to meet your customers when and where they want to be connected,” Ms. D’Autremont says. “Mobile devices are critical to retailers because they enable the store clerk to be wherever their work is, whether that’s in the storage room managing inventory or helping to make sales with customers one-on-one.”

Technology to withstand retail demands

With e-commerce on the rise, retailers need technology solutions to help them fulfill a growing number of orders and keep track of inventory. While many retail tasks can be automated, moving products will always require people, says Mr. Edwards of Samsung.

It means warehouse workers increasingly need rugged mobile devices that that can help them access the required applications without worrying about their device being damaged in the process. They also need mobile devices that consolidate multiple solutions, including applications to digitize their workflows and special features like built-in scanning to minimize the number of devices they have to carry.

The Samsung Galaxy rugged lineup, which consists of the Galaxy XCover Pro smartphone and Galaxy Tab Active Pro and Galaxy Tab Active3 tablets, come with Knox Capture enterprise-grade barcode scanning technology.[1] With the touch of a programmable button, retail workers have a multi-purpose scanning solution at their fingertips to help them complete fulfillment requests efficiently, with a process as intuitive as snapping a photo.

Mr. Edwards adds that the Knox Capture platform is ideal for companies because it’s easy for IT teams to configure, deploy and manage remotely.

Galaxy rugged devices also include enhanced touch sensitivity features that allow warehouse workers to successfully navigate the device’s interface while wearing gloves.[2] This is especially helpful for those working in storage spaces and warehouses where dust and dirt quickly accumulate.

What’s more, the Galaxy rugged line is IP68-rated, meaning the devices are resistant to dust and water.[3]

Customer-facing retail locations also need rugged mobile devices that support customer service and sales tasks. With some clerks on the floor for lengthy shifts, these devices need to come with long-lasting batteries and shock resistance for inevitable bumps and drops, says Mr. Edwards.[4]

Fortunately, all Galaxy rugged devices come with long-lasting batteries to help power through long shifts, whether retail works are moving product in the storage room or out on the floor tending to customers.[5] They also have replaceable batteries so workers can quickly remove and swap out their battery if the need arises.[6]

Additionally, the Galaxy Tab Active3 can withstand anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover, ideal for workers picking and packing product, or moving around the showroom floor, where the likelihood for drops increases.^[7]

“They are well-suited for tough environments,” Edwards says.

With the retail sector continuing to evolve, technology will remain key to helping retailers stay relevant while delivering on shoppers’ expectations.

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[1] Free trials may be available for these services. Please check www.samsung.com/knox. Additional licenses are required for Knox Configure, Knox Mobile Enrollment, Knox Manage, Knox E-FOTA, Knox Platform for Enterprise, and Knox Capture.

[2] Touch sensitivity may vary depending on glove material.

[3] IP68 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty.

[4]This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[5] Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice,

data, and other application-usage patterns. Results may vary.

[6] Replaceable batteries sold separately.

[7] Galaxy Tab Active3 anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

All images captured pre-Covid-19. Samsung Canada adheres to all local health guidelines regarding physical distancing and face coverings. 

Content created in partnership with The Globe and Mail

Construction and heavy industry workers are adding sophisticated technology to their toolbelts.

These workers need powerful mobile devices to access and share huge streams of data, says Erich Schmidt, manager of public affairs and innovation for the Ontario General Contractors Association (OGCA).

Mr. Schmidt says his members also need phones and tablets with reliability, range and various application capabilities.

“In the conventional sense, contractors are making sure all the different stakeholders and the sub-trades were in alignment,” Mr. Schmidt says. “As our industry becomes increasingly modernized, it’s critical that connectivity follows.”

The COVID-19 pandemic accelerated the use of digital technology in the field as more work went remote.

“In the Canadian construction market, the pandemic has forced our industry to adapt and innovate far faster than ever before,” Mr. Schmidt says. “Instead of having the general contractor at the site all the time, assessing the conditions and interacting with the workers — to limit the number of persons on site — they’re sharing information [digitally] more than they ever did.”

There’s also an increasing use of building information modelling (BIM), Mr. Schmidt says.  “Our members need to be able to access and send and interact with large amounts of data on a regular basis.”

When it comes to a renovation or rebuilding of existing structures, mobile technology allows the on-site worker to communicate the difference between what they’re seeing and what’s recorded in the original drawings.

“Someone with specific information in a sub-trade can access the model and help minimize conflicts in the design,” Mr. Schmidt says.

How the right device can help

Samsung has developed a line of devices that are both rugged and provide the technological capabilities required for construction and heavy industry work.

“Just as we built our rugged devices for strength and durability, we also looked to embed features within them that would allow frontline teams to maximize their use, so the individual worker can ideally carry around a single device that meets more than just their need for connectivity and communication,” says Paul Edwards, vice-president and general manager of Enterprise Mobility for Samsung Canada.

For example, construction projects require workers to reference blueprints and design files as they build their structures. Mr. Edwards says the Galaxy Tab Active3 and Galaxy Tab Active Pro tablets come with the S Pen, a digital stylus that allows construction workers and engineers to markup blueprints while in the field and immediately share updated files with others on the team.

And, he says because the S Pen is also IP68-certified[1] for water and dust resistance, “it can be used in the pouring rain or next to a machine churning out particulate.”

Mr. Edwards says the Samsung Galaxy rugged lineup, which also includes the Galaxy XCover Pro smartphone, is built to military specifications[2]^,[3] and can withstands drops[4] and shocks as well as extreme temperatures, low pressure and high-altitude. They are also resistant to dust, water and can even be submerged up to 1.5 metres for up to 30 minutes1.

Construction workers are coming to the job site wearing their protective gear, Mr. Edwards says, adding that the Samsung rugged devices have screens with “enhanced touch sensitivity[5], which allows for interactions even with gloves on.”

Smartphone range is also crucial for industries like construction. “Further afield adds a level of complexity to how data is shared,” says Mr. Schmidt of the OGCA. “Often we see construction only in the context of the city but it can get complicated when dealing with an area that doesn’t have that connectivity.”

Mr. Edwards says the Samsung Galaxy Tab Active3 keeps workers connected with Bluetooth, NFC (Near Field Communication) Capabilities, Wi-Fi 6[6] and dual-antenna support.

“There is also an LTE model available, so teams can stay connected when Wi-Fi is out of range.”

Workers can also stay connected longer with long-lasting batteries that can last for up to 14 hours[7] on a single charge. To help stay in touch around the job site, construction workers can also launch Microsoft Teams Walkie Talkie with a single button press on the Galaxy XCover Pro smartphone.

Increased real-time communication, from job site to contractor to designer and owner, has proven a money and time saver for the contracting industry, Mr. Schmidt says.

“It reduces time and coordination. It improves estimates. There’s another level of connectivity with the owner,” he says, adding that the new collaboration models for contracting creates efficiency in scheduling and minimizing change orders.

Rugged mobile technology is quickly becoming a toolset construction workers can’t work without.

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[1] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[2] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[3] This device passed military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions.

[4] Galaxy Tab Active3 anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

[5] Touch sensitivity may vary depending on glove material.

[6] Faster than previous Wi-Fi protocols. Wi-Fi 6 support may not be available depending on the country or region you live in. Wi-Fi connection required.

[7] Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls and voice, data and other application usage patterns. Results may vary.

Content created in partnership with The Globe and Mail

The most common demises for tech devices operating on the frontlines of heavy machine industry include being crushed by heavy equipment or shattered by impact.

Construction sites, factory floors, retail storerooms, oil fields and the open highway are electronic boneyards for cellphones and tablets that weren’t up to the task.

It’s why Samsung has come out with a line of rugged devices that are not only functional but can withstand the extreme environments faced by frontline workers at such job sites. The devices are built for any industry that demands durability, from public services like health care and law enforcement, to commercial-driven enterprises like logistics, shipping and trucking.

“We know from market data and our conversations with customers and partners just how significant the need for rugged mobile devices is,” says Paul Edwards, vice-president and general manager of Enterprise Mobility for Samsung Canada.

“For Canadian workers employed in the industry – and we’ve heard from our customers in oil and gas, construction, manufacturing, and others – technology needs to meet two distinct needs: streamline workflows, and withstand the extreme environments in which they work.”

Military-grade materials

The Samsung Galaxy rugged portfolio includes the Galaxy Tab Active3 tablet, the Galaxy Tab Active Pro tablet, and the Galaxy XCover Pro smartphone — all built to military specifications[1]^,[2]. They can withstand extreme heat and cold, inside and out, low pressure and high altitude. They are also resistant to dust, water and can withstand submersion of up to 1.5 metres for up to 30 minutes[3].

What’s more, the screens are designed to withstand fine blowing particulate, a common frontline condition that quickly destroys the touch screen responsiveness of most devices.

To achieve military-grade durability, Samsung subjects its rugged lineup to extensive testing that mimics real-world use. The Galaxy Tab Active3 tablet, in particular, was subjected to laboratory drop tests to ensure it could withstand a drop up to 1.2 metres with the device only and up to 1.5 metres with an in-box cover[4].

“Our Galaxy rugged devices are built to help workers stay mobile and productive without limitations, regardless of the environment,” Mr. Edwards says.

“Durability means more than just water resistance and drop tests, though those are important. It means testing against tough conditions workers might encounter on the job – everything from extreme temperatures and varying altitudes to shocks and pressures.”

High-functioning features

Just as important as durability is functionality, Mr. Edwards says.

The Samsung devices are designed with large display areas and enhanced touchscreen features to account for protective gear worn by frontline workers in industries such as oil and gas, mining, construction and health care. There are glove and wet touch modes to increase touch sensitivity[5] so that field engineers, factory workers and construction crews can quickly and easily access important information on the job.

Our devices are built to cater to industry needs, Mr. Edwards says. For example, the Galaxy XCover Pro has a push-to-talk Microsoft Teams Walkie Talkie feature for instant communication between field teams, while the water-resistant3 S Pen stylus – included with the Galaxy Tab Active3 and Galaxy Tab Active Pro – makes it easy for users to make notes, even in the rain.

For workers in retail, shipping, or logistics, the Knox Capture feature can scan enterprise-grade barcodes to track inventory and packages, and each device is built with long-lasting battery life[6] to accommodate shift after shift.

The Samsung DeX[7] application for the Galaxy Tab Active Pro and the Galaxy Tab Active3 also allows users to use their tablets intuitively as a PC, a valuable tool in industries like law enforcement, emergency response, public utilities and shipping, industries whose fleets are mobile most of the day. In the vehicle, the app allows the tablets to be connected to an in-car monitor to view full-sized images or video, to drag and drop files, to complete reports and more.

“Just as a premium has been placed on building the rugged portfolio to be durable, similar emphasis has been placed on making them well-rounded to handle work tasks with features like DeX that help streamline workflows and hardware needs,” Mr. Edwards says.

A ‘lifeline’ for the frontline

As the digital transformation continues across every business sector and every industry, Mr. Edwards says those businesses and consumers are looking to their devices to do more, and Samsung has stepped up.

“Whether that’s holding their own in tough work environments or maintaining a powered charge for lengthy periods of time, the stakes have certainly been raised,” he says. “This is a departure from earlier thinking, where devices were oftentimes viewed as accessories or complements to our existing tools. Today, no one would dispute that our mobile devices have evolved to become an important lifeline for getting things done.”

[1] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[2] This device passed military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions.

[3] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[4] Galaxy Tab Active3 anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

[5] Touch sensitivity may vary depending on glove material.

[6] Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls and voice, data and other application usage patterns. Results may vary.

[7] DeX mode is not supported on the tablet screen itself. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. USB-C to HDMI cable, multi-port adapter or cable is needed to connect the Galaxy Tab Active3 and monitor. USB-C to HDMI adapter, multiport adapter or cable and accessories sold separately. Certain apps may not run or may require licence (for purchase) on Samsung DeX. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. There may be a difference in performance depending on TV specifications and Wi-Fi environment. Recommended to use Samsung Smart TVs launched after ’19.

Among the most significant by-products of the pandemic has been an increased reliance on technology, to not only keep business operations afloat, but as a solution for longstanding workflow inefficiencies.

While every industry has had to respond to the pandemic in some form or another, those operating in the fields of construction and engineering, oil and gas, and manufacturing and logistics, were hit especially hard – ushering in an immediate need for digital tools and technology to get jobs done safely and effectively.

Enter Samsung Galaxy rugged devices, designed to meet the mobility and productivity needs of industries that operate in a wide range of environments, from the field to the office, to the warehouse and the road. The Galaxy rugged line-up, including the Galaxy XCover Pro smartphone, the Galaxy Tab Active3, an 8.0″ tablet, and the Galaxy Tab Active Pro 10.1″ tablet, is an ideal choice for industries where moving exclusively to a work from home model is not an option.

“Samsung has been a trusted partner to many organizations serving frontline industries, who have been dealing with the immense upsurge in demand for technology solutions during the pandemic,” said Paul Edwards, VP of Enterprise Mobility, Samsung Electronics Canada. “Our devices support industries that can’t afford losses in efficiency and collaboration, that are delivering essential services to the public at a critical time. Our Galaxy rugged devices help to ensure that a high standard of service continues to be met, regardless of what the day throws at them.”

Durable and adaptable

Galaxy rugged devices are equipped with military-grade durability[1], making them rugged enough to withstand harsh environments for workers in a variety of industries. From delivery workers braving the cold and extreme heat, to truck drivers travelling along bumpy roads, the durability and adaptability of the Galaxy rugged line-up can handle it all.

With an IP68 rating[2], these devices are also dust and water-resistant, tough enough to weather a flash rainstorm or a sawdust-filled construction site. The Galaxy Tab Active3 and Galaxy Tab Active Pro are also equipped with the IP68-certified S Pen, a digital stylus that allows to workers mark up documents and capture client signatures in unforgiving elements. For workers who are required to wear productive gear, all rugged devices have increased touch sensitivity that ensures they can stay protected, while getting the job done.[3]

To maximize productivity for truck drivers who are on the road or scientists working in the field for most of the day, these rugged technologies come equipped with powerful, long-lasting batteries[4]. If a battery does need to be swapped out for another, convenient battery replacement allows workers to stay powered for the remainder of their shifts[5].

Keeping front line teams productive

Due to the nature of their work, the emergency services and public safety sectors require versatile technology solutions. With Samsung DeX[6] technology built into the Galaxy Tab Active3 and Galaxy Tab Active Pro, public safety and health workers are provided with a mobile-powered desktop-like computing experience that combines familiar, PC-like capabilities with the convenience and portability of a mobile device. They can leverage their mobile device while on patrol or responding to emergency calls, and then activate DeX to complete reporting and other tasks within a simplified workflow. By connecting their mobile device to an external display, they can use multiple applications at once, resize windows and easily drag and drop files, just as they would on a PC or laptop.

It’s no secret that teams on the front lines, who are spread out over large distances, require clear, seamless communication. This capability is made easy with the Push-to-Talk feature available on the Galaxy XCover Pro. Through this feature, users can program one of two buttons on the side of the device to launch Microsoft Teams Walkie Talkie. With this app, workers in the oil field can communicate updates at the touch of a button, so teams can stay informed and relay critical updates to one another without delay.

Most frontline industries utilize scanning technology to complete their day’s work, a feature that is vital to the logistics and warehousing sectors who have seen rising workloads due to the pandemic. Samsung Knox Capture,[7] an enterprise-grade barcode scanning app available on the Galaxy Tab Active3 and Galaxy XCover Pro, enables these workers to easily capture all major barcode types with their mobile device, helping to streamline IT workflows by eliminating the need for additional scanning peripherals.

As the workforce continues to adapt and evolve into a post-pandemic reality, solutions like the Galaxy rugged line-up are here to stay. Now more than ever, their value has increased for Canadian businesses in sectors like public safety, manufacturing and construction, among others, making them an indispensable aid to frontline workers everywhere.

To learn more about Samsung rugged devices, visit: https://www.samsung.com/ca/business/insights/ruggedized-solutions-for-business

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[1] These devices passed U.S. military specification (MIL-STD-810G for the Galaxy XCover Pro, Galaxy Tab Active Pro, MIL-STD-810H for the Galaxy Tab Active3 – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against a subset of 21 and 23 specific environmental conditions,

[2] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[3] Touch sensitivity may vary depending on glove material.

[4] Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls and voice, data and other application usage patterns. Results may vary.

[5] Additional batteries sold separately.

[6] Samsung DeX can be activated via Samsung Galaxy Tab Active3 with accessories such as an HDMI adapter, multi-port adapter or cable. Accessories and monitor sold separately. Using a genuine Samsung HDMI adapter or cable qualified for Samsung DeX is recommended. Certain apps may not run or may require license (for purchase) on Samsung DeX.

[7] Free trials may be available for these services. Please check www.samsung.com/knox. Additional licenses are required for Knox Configure, Knox Mobile Enrollment, Knox Manage, Knox E-FOTA, Knox Platform for Enterprise, and Knox Capture.

Click to view infographic “Samsung Galaxy rugged devices are built for Canada’s toughest jobs”

For some of Canada’s most demanding industries—construction, manufacturing and healthcare—workers in the field rely on mobile devices to access documents, take accurate notes and stay connected.

From dirt and dust, to bumps, drops, splashes and vibration, workers in these industries do their jobs under extremely challenging conditions. Their devices need to do the same and work with reduced risk of damage or battery loss, all while keeping workers more productive.

Fortunately, the Samsung Galaxy rugged lineup can handle whatever the day throws at workers in the construction, manufacturing and healthcare industries. Designed with military-grade durability,^[1] the Galaxy Tab Active Pro and Galaxy Tab Active3 tablets, and Galaxy XCover Pro smartphone, are being used on frontlines across Canada.

Maximum durability for the construction site

Whether you’re operating heavy equipment or building a foundation on a muddy job site, the Galaxy rugged lineup is more than up to the task. Tightly clad in easy-to-grip protective cases, the devices are IP68-certified,^[2] meaning they repel dust, dirt and sand, and are water-resistant up to a submersion depth of 1.5 metres for up to 30 minutes—so there’s no need to worry about slippery fingers and stray puddles.

Galaxy rugged devices have even passed military-specification testing against 23 environmental conditions, including drop, temperature, shock, vibration, altitude changes and more.¹ The Galaxy Tab Active3 offers enhanced shock absorption to withstand drops of up to 1.5 metres^[3], ideal for on-the-go workers who are constantly trudging over rough terrain and scaling scaffolding. For site-hopping tradespeople who work with a device in one hand and a tool in the other, the 6.3-inch screen on the Galaxy XCover Pro strikes a balance between portability and optimal real estate.

With workers spread out across the job site, fieldwork also requires seamless communication. The Galaxy XCover Pro sports programmable buttons that support a Push-to-Talk feature that launches Microsoft Teams Walkie Talkie in a moment’s notice, allowing field workers to stay in constant communication. So, even when separated by four floors of rebar and drywall, workers can remain in constant contact without worrying about fickle frequencies and radio signals.

Prioritizing productivity on the factory floor

Factories and other production jobs involve an array of tracking and monitoring tasks, forms and checklists. The Galaxy Tab Active3 and Galaxy Tab Active Pro come packaged with the S Pen, a digital stylus that allows the user to jot down notes on documents like manifests and waybills, turning writing into text on demand. And because the S Pen is also IP68-certified for water and dust resistance,^[4] it’s simple to secure signatures— even when receiving a loading-bay delivery in pouring rain or next to a machine churning out particulate.

For times when a touchscreen feels limiting—whether you’re compiling notes taken during a walk through the warehouse floor, answering emails after a long day operating a casting machine or even tracking shipments and deliveries—you can easily connect your rugged device to an external keyboard or monitor. The Galaxy Tab Active3 and Galaxy Tab Active Pro take advantage of the Samsung DeX^[5] platform to connect with keyboards, mice, Smart TVs and Smart Monitors. The DeX platform brings PC-like actions to the mobile space, such as drag-and-drop functionality and resizable windows for easier transfer and multitasking. It’s as simple as hooking up a USB cable or casting using a wireless connection back at the office. Less time wasted on switching devices means improved productivity.

With hardware streamlining in mind, the Galaxy Tab Active3 and Galaxy XCover Pro include Samsung Knox Capture, a barcode-scanning app.[6] If you’re a warehouse worker double-checking inventory, it only takes a swift, touchless scan to bring up what you need—no additional, dedicated scanner needed.

With the Galaxy Tab Active Pro and Galaxy Tab Active3 tablets, and Galaxy XCover Pro smartphone, frontline workers can get the job done every time. Even with gloves on.

Seamless connection in a healthcare setting

In the middle of a medical emergency or appointment, running out of battery life is not an option. You need a device you can rely on. With long-lasting battery life, power is seldom an issue with the Galaxy rugged lineup. And if you do finally run out of charge during a long shift, there’s no need to interrupt patient rounds to search for an outlet—the devices also offer the convenient capability to swap batteries.

With so many tasks on the go, healthcare professionals also need the capability to display detailed images such as medical scans at a large size for maximum diagnostic detail. The Galaxy Tab Active Pro offers a sleek 10.1-inch HD display, excellent for optimal visibility of patient records and images.

While many touchscreen devices falter when the user is wearing latex gloves, the entire Galaxy Rugged lineup comes equipped with enhanced touch sensitivity[7], allowing healthcare workers the ability to get the job done while adhering to their safety and sanitation protocols.

Whether you’re a construction worker up to your elbows in mud, an emergency-room physician in the midst of life-saving action or a machinist working hard on the production line, the Galaxy rugged lineup is your ideal companion.

Content created in partnership with Postmedia

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^[1] These devices passed U.S. military specification (MIL-STD-810G for the Galaxy XCover Pro, Galaxy Tab Active Pro, MIL-STD-810H for the Galaxy Tab Active3 – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against a subset of 21 and 23 specific environmental conditions, respectively, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G/MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Start Guide.

^[2] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

^[3] Anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

^[4] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

^[5] Samsung DeX can be activated via Samsung Galaxy Tab Active3 with accessories such as an HDMI adapter, multi-port adapter or cable. Accessories and monitor sold separately. Using a genuine Samsung HDMI adapter or cable qualified for Samsung DeX is recommended. Certain apps may not run or may require license (for purchase) on Samsung DeX.

[6] Free trial may be available for this service. Please check www.samsung.com/knox. Additional license is required for Knox Capture.

[7] Touch sensitivity may vary depending on glove material.

In the humid, simmering heat of a Canadian summer, the dregs of a winter deep-freeze or the damp of spring and autumn, industrial worksites can be equally unforgiving.

Employees are frequently exposed to various working environments. Dust and dirt fly indiscriminately. Trucks and heavy equipment vibrate as they move. Drops, bumps, moisture and exposure to extreme temperatures become inescapable parts of the job.

These challenges have continued during the pandemic, as industries that traditionally operate in the field need to lean on digital technology to help streamline and automate workflows. Mobile devices must be rugged enough to withstand real-world challenges, while delivering intuitive productivity features to help make work trouble-free.

Canadian frontline teams in demanding industries such as oil and gas, construction, engineering, manufacturing and healthcare are choosing Samsung Galaxy rugged solutions to get the job done efficiently, with peace of mind that their investments are built to withstand the rigors of the task at hand.

With innovative mobile devices like the Galaxy Tab Active3, the Galaxy XCover Pro and the Galaxy Tab Active Pro, Samsung is setting the new standard for rugged mobility.

Durable enough to tackle tough environments

In Canada’s most challenging work environments, durability is a non-negotiable requirement. Galaxy rugged solutions answer the call.

Each device meets military-grade specifications[1] for durability, bringing the same standards for withstanding challenges like tough drops, shocks, and temperatures that you might find on an overseas deployment to the job site.

To better protect against the elements, these devices are IP68-rated[2], meaning they are dust and water resistant – suitable for construction workers caught in a rainstorm, and engineers on a dirt-filled project site alike.

Each rugged device caters to the unique needs of frontline workers. The Galaxy XCover Pro is designed for single-handed use, ideal for warehouse workers juggling inventory while scanning with their mobile device. For transportation workers prioritizing productivity while on-the-go, the Galaxy Tab Active Pro 10.1-inch tablet with an expansive screen is ideal for hands-free, enhanced visibility. For days when engineers are moving between the office and work site, the Galaxy Tab Active3 8.0-inch tablet provides for easily viewing blueprints on the spot with its ample size screen, while also being compact and durable enough to carry with you on the job.

The Galaxy Tab Active3 and Galaxy Tab Active Pro also come with an IP68-certified S Pen equipped with water- and dust-resistance, ideal for days when workers need to sign contracts on the fly or markup complex documents — even in the rain².

Setting the standard for productivity

Armed with a suite of rich, intuitive features, Galaxy rugged devices enable workers to maximize productivity in the field, on the road or at the office.

When the workday necessitates use of a laptop, the Galaxy Tab Active3 and Galaxy Tab Active Pro deliver a PC-like experience with Samsung DeX[3]. This unique productivity application allows workers to use multiple apps at once, resize windows and drag and drop files with ease to help get work done in a familiar desktop-like interface with the mobility of a tablet.

When it matters most, Samsung DeX allows workers to do more where and when they need to. After spending the day gathering data and images in the field, an employee can use the same device to finish up reporting at home or in the car by simply attaching an optional keyboard[4] to automatically launch DeX and finish off the day’s tasks using familiar desktop apps and functions.

Streamlining the number of tools required for a task can also translate into increased productivity on the job. For standard tasks like wristband check-ins at the hospital or tracking inventory in a warehouse, the Samsung Knox Capture barcode scanning app eliminates the need for a separate physical scanner, allowing workers to use one mobile device to scan and track barcodes.  With the S Pen, included with the Galaxy Tab Active3 and Galaxy Tab Active Pro, workers can leave the notebook behind and jot down thoughts, sketch ideas, mark up documents and turn handwriting into digital text and use the same device to then share their work with their team for instant collaboration.

At the end of the day, frontline teams need devices that can last throughout long shift work and are easy to work with, even with gloves on. Galaxy rugged solutions come with a convenient battery replacement to last the entire workday and also have enhanced touch sensitivity settings on the tablets so workers can manage digital tasks without removing their work gloves[5].

Class-leading efficiency in tough situations

In situations where getting the job done efficiently is crucial, Galaxy rugged solutions are trusted by partners across Canada and around the world.

Police departments on the frontline face unpredictable situations daily. This is why police forces leverage Galaxy rugged devices equipped with Samsung DeX technology to help meet the needs of their teams when it comes to relaying important information from the field back to HQ. Whether on foot patrol, or filing a report from their cars, Galaxy rugged devices allow officers to stay nimble in how they communicate and collaborate with others.

As digital transformation continues across essential industries that keep Canada moving forward, more frontline teams will recognize a need for durable, innovative mobile solutions. Regardless of how brutal the environment can be, how long the hours or how demanding the job, Galaxy rugged devices are built to empower our frontline workers and deliver results where and when it matters most.

Content created in partnership with Postmedia

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[1] MIL-STD-810G (Galaxy XCover Pro, Galaxy Tab Active Pro): This device passed U.S. mil-itary specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Start Guide.

MIL-STD-810H (Galaxy Tab Active3): This device passed U.S. military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard), testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration and low pressure/high altitude. Re-al-world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the in-box Quick Sales Guide.

[2] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[3] Samsung DeX can be activated via Samsung Galaxy Tab Active3 with accessories such as an HDMI adapter, multi-port adapter or cable. Accessories and monitor sold separately. Using a genuine Samsung HDMI adapter or cable qualified for Samsung DeX is recommended. Certain apps may not run or may require license (for purchase) on Samsung DeX.

[4] Keyboard sold separately.

[5] Touch sensitivity may vary depending on glove material.

Powered by Scandit, the solution transforms rugged mobile device cameras into a quick and powerful barcode scanner.

Samsung Electronics Canada announced today that Samsung Knox Capture, a data capture solution that unlocks enterprise-grade barcode scanning capabilities, is available across the entire lineup of Galaxy rugged devices, including the Galaxy Tab Active3, Galaxy Tab Active Pro and Galaxy XCover Pro. Knox Capture delivers fast, accurate scanning for frontline workers across a variety of industries including manufacturing, transportation and logistics, retail and healthcare.

“Today’s frontline workers require multiple devices to complete their daily jobs. As a result, IT leaders are looking to consolidate and find innovative solutions that meet workforce needs. Knox Capture was developed to deliver a more seamless, cost-effective, multi-purpose option,” said Paul Edwards, VP of Enterprise Mobility, Samsung Electronics Canada. “Building on Samsung Knox platform capabilities, we’re committed to delivering high-performing and flexible solutions, empowering businesses with technology to solve their most complex mobility requirements.”

Knox Capture transforms Samsung rugged mobile device cameras into powerful scanners by leveraging Scandit’s mobile computer vision software, providing the performance and flexibility customers need for digitized business workflows. Coupled with the leading productivity features of the Galaxy rugged lineupand Samsung Knox Suite’s tools for security, deployment and management, the solution enables businesses and frontline workers to do more than ever on a single device, securely.

Crafted for Frontline Workers

Today’s frontline workers require intelligent tools that help them work more efficiently, while keeping safe. The Galaxy rugged portfolio was designed with these workers in mind, and Knox Capture adds further value by consolidating the number of devices needed and simplifying yet another task that they may encounter. Whether it’s a warehouse associate scanning multiple packages for delivery, or a nurse scanning wristbands in a hospital setting, Knox Capture is fast and easy to use. Simply press a pre-programmed button on any Galaxy rugged device to activate the scan – it’s as easy as taking a picture.

While the solution has single-scanning options, it can also simultaneously scan multiple barcodes and supports a wide range of commonly used industry 1D and 2D barcodes, including EAN, UPC, GS1 DataBar, ITF, and Codabar. By scanning multiple barcodes simultaneously with a single click, workers can reduce the amount of time spent on stock taking, allowing them to focus on other priorities and increasing efficiency across supply chains and operations.

Cost Effective Deployment and Effortless Configuration

Ready on day one as a part of the Samsung Knox Portfolio, Knox Capture seamlessly transforms ruggedized devices into industrial tools with advanced, customizable scanning controls that businesses can tailor to their individual needs. Most enterprises have to build or adapt their apps to leverage scanning solutions through complex and time-consuming development efforts. However, Knox Capture isn’t just a software scanner; it’s also a data wedge that requires no integration or development prior to use. This eliminates scanning related development and maintenance costs, getting businesses up and running faster with an off-the-shelf solution that can immediately scan barcode data into homegrown, third party apps and web apps.

As businesses look to begin their digital transformation journey, expand existing homegrown or third-party software scanning solutions, or replace legacy dedicated scanners, Knox Capture features the capabilities enterprises need for a wide range of digitized business workflows.

“We’re extremely pleased with our latest collaboration with Samsung. It has brought to market an easy-to-deploy integrated solution for businesses looking to put scanning tools instantly in the pockets of frontline workers,” said Samuel Mueller, CEO of Scandit. “For off-the-shelf scanning needs, it is a sure-fire way to boost employee performance and productivity. For enterprises, it is also a foundation for more advanced computer vision capabilities that Scandit delivers by working directly with customers alongside Samsung to support their digital transformation journey.”

Available on the Latest Galaxy Rugged Devices

Knox Capture is now available in Canada through the Google Play store on the all Galaxy rugged devices, including:

Galaxy Tab Active3, a rugged tablet designed to meet the rigour of today’s mobile workforce with a sleek, compact design for portability:

• Resistant to water and dust[1], and tested against MIL-STD-810H[2] with a drop resistance of up to 1.5m with in-box cover[3].
• With the IP68-rated S Pen² (included), you can keep jotting notes, sketching ideas, or capturing signatures, even in the rain.
• Power for up to 11 hours[4] with a battery you can swap out to keep going.
• Plug into an external monitor or wirelessly cast to a compatible Smart TV to enable Samsung DeX[5] for a powerful PC-like experience that makes any place a workspace.

Galaxy Tab Active Pro, a rugged, durable tablet that helps workers stay productive wherever work takes them.

• Tested against military standard MIL-STD-810G⁶ and resistant to dust and water¹
• Up to 15 hours of battery power on a full charge⁴, plus a convenient battery remove and replace functionality.
• Allows for glove mode and wet touch, meaning there is no need to take off gear to operate.
• Samsung DeX creates a more productive, immersive PC-like experience with an eco-system of third party solutions.[6]

Galaxy XCover Pro, a mobile device equipped with premium design and rugged functionality to deliver durable style and intuitive productivity in the field:

• Tested against military standard MIL-STD-810G[7], and IP68-certified[8] for tough environments.
• Two programmable buttons keep field workers connected through Microsoft Teams Walkie Talkie, Push-to-Talk and Voice to Text.
• Activate enhanced touch sensitivity that allows field engineers, factory workers and construction crews to keep projects running smoothly while wearing gloves.

Knox Capture is designed to enhance productivity and operational efficiency without compromising usability. Samsung Canada is excited to expand Knox Capture to its entire lineup of Galaxy rugged devices.

Download the Knox Capture brochure below. For more information on Knox Capture, visit the Knox Capture product page. For a deep dive of this solution, visit the Knox Solutions product page.

—

[1] Galaxy Tab Active3 and S Pen are rated IP68. IP68 rating means that the device is protected against harmful ingress of dust, and of static fresh water at up to 1.5meters for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[2] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[3] Anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

[4] Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls and voice, data and other application usage patterns. Results may vary.

[5] DeX mode is not supported on the tablet screen itself. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. USB-C to HDMI cable, multi-port adapter or cable is needed to connect the Galaxy Tab Active3 and monitor. USB-C to HDMI adapter, multiport adapter or cable and accessories sold separately. Certain apps may not run or may require licence (for purchase) on Samsung DeX. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. There may be a difference in performance depending on TV specifications and Wi-Fi environment. Recommended to use Samsung Smart TVs launched after ’19.

[6] DeX can be activated via Samsung Galaxy Tab Active Pro with third party accessories, sold separately. Accessories and monitor sold separately. Samsung DeX using an HDMI adapter, multi-port adapter or cable is available on Galaxy Tab Active Pro. Using a genuine Samsung HDMI adapter or cable qualified for Samsung DeX is recommended. Cable is sold separately and some functions may differ from DeX Pad. Certain apps may not run or may require license (for purchase) on Samsung DeX.

[7] This device passed military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[8] IP68 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty.

Content created in partnership with Canadian Business

The pace of digital transformation for businesses around the world was already moving at breakneck speeds, with companies mapping out their digital strategies several years into the future. But like many things, the impact of the COVID-19 pandemic has changed all that, forcing entire industries to massively accelerate that adoption and look for innovative technology solutions to adapt to the new world.

Industries operating on the frontlines, such as oil and gas, construction and engineering, manufacturing and logistics, have had to increasingly pivot to technologies that meet their workforces’ needs for both mobility and productivity. Powerful and portable, rugged mobile devices such as the Samsung Galaxy Tab Active3, Galaxy Tab Active Pro and Galaxy XCover Pro, are rich in productivity features while being able to withstand all the bumps and bruises that life in the field can throw at them.

Built for anything

Whether you’re a construction worker on the job site, a delivery driver on the road or a nurse in the ICU, chances are your tablet or smartphone is by your side at all times—and that means they’re likely going to take some hits. The Samsung Galaxy rugged devices were built with this kind of treatment in mind. Not only are they IP68 rated[1], meaning they are resistant to dust, water and submersion up to 1.5 metres for up to 30 minutes, they also meet the military’s stringent standards[2]: tested for drops, temperature, low pressure, high-altitude and shock.

With each device, Samsung has zeroed in on specific business needs. For outdoor industries such as construction and agriculture, where single-handed use and portability is paramount, the Galaxy XCover Pro is a 6.3-inch smartphone that offers just the right amount of screen real estate. On the tablet side of things, the Galaxy Tab Active Pro offers a large, full HD 10.1-inch display, ideal for multitasking and viewing detailed images like blueprints and patient files, while the more compact Galaxy Tab Active3 8-inch screen offers ample workspace and mobility when you‘re moving between work sites. Both the Galaxy Tab Active3 and Galaxy Tab Active Pro also come complete with the S Pen, a digital stylus that enables workers to get the signatures they need for shipping manifests or quickly make notes on building plans while on site.

It may sound like a no-brainer, but for many workers, wearing gloves is mandatory for health and safety and regulatory reasons and quality control. Samsung designed its rugged Galaxy line-up with enhanced sensitivity that allows for interaction even with gloves on[3] so workers can stay focused on the task in progress without removing important equipment.

Adaptable and versatile solutions

Many industries have had to adapt to working wherever and whenever the job takes them, often shifting from the job site to the road to the home. The rugged Galaxy devices are not just tough, they also offer several innovative productivity features to help achieve this versatility.

Samsung DeX[4]—which allows users to dock a Samsung tablet or smartphone and use it as a PC—has become a valuable tool for industries such as law enforcement whose officers are mostly mobile during the day but can also benefit from a desktop-like experience when they’re in the field. While in the patrol car, a device like the Samsung Galaxy Tab Active3 or Galaxy Tab Active Pro can be connected to the in-car monitor for viewing full-sized images and video, transferring files, completing reports and more. Frontline industries in Canada and around the world, from police services and first responders to public utility and delivery fleets, currently use the DeX system in their vehicles to keep them connected and productive on the go.

One of the benefits of DeX functionality is that it streamlines the hardware required to get the job done – and less time spent changing from device to device means improved efficiency on the job. To achieve that objective, the Galaxy Tab Active3 and Galaxy XCover Pro also feature Knox Capture, an enterprise-grade scanning app that enables employees to easily capture all major barcode types with an experience that is as intuitive as snapping a photo. For warehouse associates scanning packages for delivery, or nurses scanning wristbands in a hospital, this means that functions that would typically require specialized scanning hardware can all be done on their smartphone, streamlining the experience for both employees and their IT teams.

Collaboration and Connection

From construction to field work, and across multiple job sites and offices, teams need tech that lets them collaborate and stay connected with each other. The Galaxy XCover Pro puts instant communication right at workers’ fingertips thanks to easily programmable keys for a Push-to-Talk feature that can launch Microsoft Teams Walkie Talkie at the touch of a button. For teams deployed across several sites where distance would be a factor with traditional communications gear, Push-to-Talk on the Galaxy XCover Pro lets teams actively collaborate without worrying about radio signals or frequencies.

Constant communication and active collaboration can also be a drain on your battery, especially during those long days in-field, which is why the entire Galaxy rugged line-up comes equipped with a long battery life. When running low on juice, workers on the go can easily swap in a convenient replacement battery so that their Galaxy devices last until long after the job is done – especially key for workers in remote areas where charging on the job isn’t an option.

Spurred by these extraordinary times, the adoption of new technology and digital tools such as portable, rugged devices is happening at an accelerated pace, allowing industries to not only stay alive but thrive.

To learn more about the Samsung Rugged line-up, visit: https://www.samsung.com/ca/business/insights/ruggedized-solutions-for-business

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[1] IP68 rating means that the device is protected against harmful ingress of dust and static fresh water at up to 1.5 m for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[2] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[3] Touch sensitivity may vary depending on glove material.

[4] Samsung DeX can be activated via Samsung Galaxy Tab Active3 with accessories such as an HDMI adapter, multi-port adapter or cable. Accessories and monitor sold separately. Using a genuine Samsung HDMI adapter or cable qualified for Samsung DeX is recommended. Certain apps may not run or may require license (for purchase) on Samsung DeX.

On a given day, a frontline employee might scan dozens, if not hundreds, of barcodes to enable seamless transaction processing. Streamlined enterprise-grade scanning deployments are an integral part of the business process in verticals such as retail, hospitality, logistics & warehousing, and many others.

Keeping customers and their dedicated frontline employees at the centre of our products, Samsung Canada is pleased to announce the launch of Knox Capture to help enterprise IT admins rapidly deploy and configure barcode capture for business apps.

Powered by the Samsung Knox ecosystem, Knox Capture is a highly adaptable solution capable of handling tailored scanning logic for business apps. Its friendly UI and powerful scanning engine helps orchestrate the input, formatting, and output of scanned barcode data without writing a single line of code, so users can quickly capture and input data at the press of a button.

Knox Capture is a data capture solution for business, leveraging the Knox platform to enable quick and easy configuration, deployment, and management of all scanning use cases on the frontline.

Productivity, security and configuration

Knox Capture provides multiple benefits to frontline employees and IT administrators, including:

• Zero coding and integration needed: Customers do not need a significant development or integration investment for robust data capture and delivery to business-critical applications, reducing total cost of ownership (TCO).
• Data capture with device keyboard – secured by Knox: End users can use the native Samsung OEM keyboard for scanned corporate data to ensure enhanced security. The keyboard also comes with a dedicated “Scan” button for enhanced usability.
• Seamless deployment and usability: Knox Capture emphasizes usability in all aspects for users and IT admins with dedicated features and intuitive visual cues to support a short learning curve – employees can scan barcodes just like they would take pictures with their smartphones.
• All major barcode symbologies supported: Knox Capture supports all major barcode types to ensure optimal coverage for all data the users intend to scan.

Key Features

• Tailored scanning for business apps: Configure unique scanning configurations for multiple business apps by creating and applying Knox Capture profiles, eliminating the need for integration between business apps and the SDK.
• Capture data: Use the device camera to capture all major industry standard 1D and 2D barcode symbologies such as UPC, Code 39, EAN, and QR, just like you would capture photos with your smartphone.
• Configure scanning logic: Customize scanning logic with settings such as barcode type, camera zoom and scanning mode through the Knox Capture app on Google Play.
• Customize scanned data: Format scanned data for output by adding prefixes, suffixes, and tab or return keystrokes.
• Output scanned data: Send scanned data to input fields such as text boxes and drop-down menus in an app’s UI.
• Test a scanning configuration: Test your scanning configuration before deployment in test mode.
• Share and deploy Knox Capture configurations: Share a Knox Capture configuration with other devices via email, NFC, or QR code, or mass deploy a remote configuration through your EMM/MDM console.
• Quickly launch the scanner app: Activate camera scanning within business apps with a single push of the remapped hardware key or keyboard wedge and start scanning right away.

Available on the Latest Galaxy Devices

Knox Capture is now available in Canada through the Google Play store on the following Galaxy devices:

• Galaxy Tab Active3, a rugged tablet designed to meet the rigour of today’s mobile workforce with a sleek, compact design for portability:
  • Resistant to water and dust[1], and tested against MIL-STD-810H[2] with a drop resistance of up to 1.5m with in-box cover[3].
  • With the IP68-rated S Pen1 (included), you can keep jotting notes, sketching ideas, or capturing signatures, even in the rain.
  • Power for up to 11 hours[4] with a battery you can swap out to keep going.
  • Plug into an external monitor or wirelessly cast to a compatible Smart TV to enable Samsung DeX[5] for a powerful PC-like experience that makes any place a workspace.
• Galaxy XCover Pro, a mobile device equipped with premium design and rugged functionality to deliver durable style and intuitive productivity in the field:
  • Tested against military standard MIL-STD-810G[6], and IP68-certified for tough environments[7].
  • Two programmable buttons keep field workers connected through Microsoft Teams Walkie Talkie, Push-to-Talk and Voice to Text.
  • Activate enhanced touch sensitivity that allows field engineers, factory workers and construction crews to keep projects running smoothly while wearing gloves.

Knox Capture is designed to enhance productivity and operational efficiency without compromising usability. Samsung Canada is excited to bring Knox Capture to Canadian enterprise and frontline teams.

Download the Knox Capture brochure below. For more information on Knox Capture, visit the Knox Capture product page. For a deep dive of this solution, visit the Knox Solutions product page.

—

[1] Galaxy Tab Active3 and S Pen are rated IP68. IP68 rating means that the device is protected against harmful ingress of dust, and of static fresh water at up to 1.5meters for up to 30 minutes, under certain defined test conditions. According to accredited test results, individual results may vary. Note: IP68 rating does not mean that the device is waterproof.

[2] This device passed military specification (MIL-STD-810H – Environmental Engineering Considerations and Laboratory Tests is a United States Military Standard) testing against 23 specific environmental conditions, including transit drop, temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[3] Anti-shock drop resistance up to 1.2m device only and up to 1.5m with in-box cover. Drop test results are based on internal Samsung laboratory tests.

[4] Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls and voice, data and other application usage patterns. Results may vary.

[5] DeX mode is not supported on the tablet screen itself. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. USB-C to HDMI cable, multi-port adapter or cable is needed to connect the Galaxy Tab Active3 and monitor. USB-C to HDMI adapter, multiport adapter or cable and accessories sold separately. Certain apps may not run or may require licence (for purchase) on Samsung DeX. Samsung DeX wireless connection only available with TVs supporting Android smartphone screen mirroring. There may be a difference in performance depending on TV specifications and Wi-Fi environment. Recommended to use Samsung Smart TVs launched after ’19.

[6] This device passed military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.

[7] IP68 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty.