The past few years has stretched global health systems to their limits, with hospitals hard-pressed to meet demand, in terms of manpower resources as well as healthcare infrastructure.

Ian Chong, Regional Director & Head of B2B Mobile Experience, Southeast Asia & Oceania, Samsung Electronics, said: “The modernization of global health systems will be critical in our response to future global health crises. Many governments and healthcare providers recognize the urgency for healthcare system innovations, geared towards building resilience and preparation for future crises, as well as to create greater accessibility and support for segments such as aging populations, or care for noncommunicable diseases.”

“Indeed, digital health technologies have played a huge role in sharing timely health information or providing telehealth services to improve early screening, diagnosis and treatment especially when many were confined to their homes.”

As governments and healthcare sectors ramp up their efforts to transform healthcare, both technology and innovation will be imperative in their strategies to allow current and future healthcare professionals to be more productive, collaborative, and people centric.

Working with healthcare partners globally, Samsung is committed to helping healthcare providers keep pace with evolving demands, with flexible solutions, and field-ready, customizable devices and services.

This is how Samsung is transforming healthcare with its partners with patient-first solutions.

In hospitals

Patient information is often locked in laptops and desktop PCs and not where healthcare professionals need them the most – when they are with their patients. With Samsung’s field-ready ruggedized devices such as the Galaxy XCover6 Pro or Galaxy Tab Active4 Pro, healthcare professionals can enjoy continued access to pertinent patient information on-the-go, and even annotate[1] health charts or medical imaging when speaking with patients.

Digital healthcare technologies also enable better patient experiences. Smart hospital rooms allow patients to conveniently tap into information and services using familiar Samsung Galaxy tablets, without the need to call for help. This also helps to reduce non-critical duties for healthcare workers.

In Mount Sinai Hospital[2], some 450 rooms were equipped with Samsung Galaxy tablets for patients to view their medical records, lab results, daily schedules, medication information and more. These bedside tablets also enabled patients to share information with their loved ones. After 2 years of deployment, the New York-based hospital has improved its Hospital Consumer Assessment of Healthcare Providers and Systems Survey scores and even decreased re-admissions.

Read this infographic on 5 ways smart hospital rooms can improve the patient experience.

For clinics

For healthcare professionals in clinics, digitalization can enable smoother scheduling and efficient patient throughput, with mobile devices and third-party monitoring solutions helping to ease patient care bottlenecks.

One of the most exciting developments during the pandemic has been the mass adoption of telehealth. Partnering with Samsung, a local health department in SEAO paired a Galaxy device with a digital thermometer and oximeter to monitor COVID-19 positive patients with mild symptoms. This allowed them to recover from home while being cared for by healthcare professionals remotely. The solution was scaled up, with thousands of units being deployed, reducing the stress point for healthcare providers from hospitals to clinics in the local area.

For paramedics

Working with partners, Samsung’s healthcare solutions help put ambulance and emergency teams in the right place at the right time where they can communicate with hospitals to better prepare patients for hospital treatment upon arrival.

For example, first-responders can be equipped with mobile tele-ultrasound equipment combined with connected ruggedized Samsung Galaxy devices to help healthcare professionals get information and prepare for treatment before the patient arrives in the hospital. This saves precious time during medical emergencies, where every second could mean the difference between life and death.

In the community

The convergence of mobile devices and ubiquity of data through wireless broadband has brought new possibilities for community care across the world.

For instance, BaptistCare New South Wales[3] in Australia partnered with Samsung to roll out Galaxy devices for its healthcare workers in the field to provide better community care to a vast network of aged care, home services, retirement living and social support services in the region.

More recently, Samsung has also collaborated with Bottneuro AG[4], a Swiss MedTech startup, to provide an innovative and enhanced digital diagnostic treatment solution for Alzheimer’s disease patients through the Samsung Galaxy Tab S8+ Enterprise Edition.

Ultimately, digital healthcare is only possible if it can be trusted. Health data stays safe with Samsung Knox, the industry-standard security platform[5] built into all Samsung Galaxy devices. This advanced multi-layer security, embedded in both the hardware and software, protects medical data and sensitive patient information with its end-to-end protection. Wi-Fi network encryption also secures voice and video calls for off-site or distance care.

Together with world-class technology partners, Samsung is committed to partnering with healthcare organizations in the region to strengthen their infrastructure and capabilities through technology, and improve holistic patient care.

To purchase the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro in Malaysia, reach out to Samsung:

Learn more about how Samsung’s ruggedized devices can benefit your business:

• Galaxy Tab Active4 Pro https://www.samsung.com/my/business/tablets/galaxy-tab-active/galaxy-tab-active4-pro5g-sm-t636bzkaxme/
• Galaxy XCover6 Pro: https://www.samsung.com/my/business/smartphones/galaxy-xcover/galaxy-xcover6-pro-sm-g736bzkds09/

For any inquiries, please contact knox.sme@samsung.com

[1] Annotation using S Pen is only available on the Galaxy Tab Active4 Pro.

[2] Mount Sinai Hospital improves patient experience with mobile tech (samsung.com)

[3] Knox success stories | BaptistCare (samsungknox.com)

[4] Featured in https://news.samsung.com/ch/bottneuro-setzt-bei-diagnose-und-behandlung-gegen-alzheimer-auf-samsung-technologie

[5] Samsung Knox has successfully met the rigorous security requirements set by governments and major enterprises around the world, providing business users with a robust mobile security solution. https://www.samsungknox.com/en/knox-platform/knox-certifications

Samsung introduces the Galaxy Tab Active4 Pro in Malaysia to meet the rigorous and shifting demands of businesses and frontline workers across multiple industries and verticals. Equipped with enterprise-grade features that are highly customisable, its sleek, portable design and rugged durability switches seamlessly between work and life experiences. From end-to-end security to a wide ecosystem of accessories, the device comes ready for business right out of the box.

Built seamless for work and life experiences

Get up to faster performance and increase task efficiency with a more powerful processor[1] and increased memory and storage¹ on the Galaxy Tab Active4 Pro. Connect seamlessly, indoors or out in the field with 5G[2] and WiFi 6[3] for faster speeds, lower latency, stable access and greater capacity, especially for mission-critical applications.

Work for hours with a large 7,600mAh[4] battery that can be removed and replaced[5], allowing frontliners to continue working in the field through multiple shifts without having to recharge. When needed, it can be quickly charged on the go with a USB-C cable, or POGO cradle[6] for multiple devices. Multitask better when you can view and do more on the 10.1” wide screen. Built slim at 10.2mm[7] and 674g, the lightweight, yet rugged device can be carried around with ease.

With Samsung DeX[8], you have two screens to do twice as much. Connect[9] the tablet to a monitor or TV to bring work to the big screen with Samsung DeX. Mirror video calls or presentations on the larger screen so that the whole team can participate, while taking notes or continuing with other tasks on the tablet.

Built rugged for the frontline

Giving workers peace of mind in rough environments, the durable Galaxy Tab Active4 Pro is MIL-STD-810H[10] certified, undergoing 23 tests, including altitude, temperature, vibration, dust, humidity, and more. The device and its S Pen is IP68[11] rated, making them dust- and water-resistant. It is also anti-shock, built to withstand drops up to 1.2m with the protective cover or 1.0m without the cover.

Touch Sensitivity[12] mode allows workers to use the touchscreen even with gloves on. The device can also operate on No Battery mode[13], allowing workers to plug and play in-car for long hours without overheating, or in-store to prevent depletion of battery health. Meanwhile, the Active Key on the device can be customised to launch specific apps or features[14]. Additionally, the Galaxy Tab Active4 Pro has a louder speaker volume than before[15], so that frontline workers can hear better, even in noisy environments.

Built ready for business

The Galaxy Tab Active4 Pro is equipped with end-to-end security, along with up to 5 years of security patch updates to ensure business continuity. Supported by an ecosystem of accessories[16] such as smart case, charging cradle, keyboard, wearable barcode scanner and more, the device can be fit for purpose across a wide range of verticals and use cases.

To purchase the Galaxy Tab Active4 Pro, reach out to Samsung’s authorized distributors, M-Link System (M) Sdn Bhd, SNS Network (M) Sdn Bhd, and Tri-e Marketing Sdn Bhd.

Learn more about how the Galaxy Tab Active4 Pro can benefit your business: https://www.samsung.com/my/business/tablets/galaxy-tab-active/galaxy-tab-active4-pro5g-sm-t636bzkaxme/

Specifications

[1] Compared to the Galaxy Tab Active Pro.

[2] 5G requires optimal 5G connection and actual speed may vary depending on market, carrier, and user environment.

[3] Requires a WiFi 6 router.

[4] 7,600mAh (typical) refers to the typical value of the battery capacity as tested under internal lab conditions. Typical value is the estimated average value considering deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 7,400mAh.

[5] Additional battery sold separately. In the case of extra replaceable batteries, only Samsung-certified products are compatible for use.

[6] Third-party POGO accessory sold separately.

[7] Thickness does not include frame of main screen.

[8] Samsung DeX wireless connection is supported with TVs that support Android smartphone screen mirroring (Miracast) only. There may be a difference in performance depending on TV’s specifications and WiFi environment.

[9] Samsung DeX wired connection is available via HDMI compatible display. Wireless connection is available on Smart TVs that support Phone Screen mirroring only. Recommended to use Samsung Smart TVs launched after ’19. HDMI cable sold separately.

[10] MIL-STD- 810H Certification: Altitude, Humidity, Immersion, Salt Fog, Dust, Vibration, Drop, etc.

[11] Tested under lab conditions by a third party for dust-resistance: 2kgs of talc powder (max. diameter of 0.05mm) per cubic meter was blown into a test chamber housing the device (air pressure within device kept below surrounding air) for 2 hours. Rated IP68. Dust-resistance may vary by actual usage conditions.

[12] Touch Sensitivity increases responsiveness for leather gloves thinner than 2mm or less in thickness, based on internal laboratory test results. Underwater touch is not available. Touch-responsiveness may vary depending on the material and thickness of gloves as well as other environmental conditions. Touch Sensitivity mode must be enabled via Settings > Advanced features > Touch Sensitivity in order to use this feature.

[13] Need to turn on No Battery Mode and use a dedicated USB Type C power source accessory (9V/2.3A ↑, PD2.0↑). No Battery Mode limits device’s CPU/GPU performance and reduces maximum volume, and display brightness, when enabled. Cradle and power source accessory sold separately.

[14] May require Samsung Knox license. Certain apps may not be remapped.

[15] Compared to Galaxy Tab Active Pro. Sound quality may deteriorate when set to Increase speaker volume for voice apps. To increase speaker volume, go to Settings > Sound & Vibration > Volume > Increase Speaker Volume for Voice Apps. This feature is available only for VoIP based apps.

[16] Accessories sold separately. Availability may vary by market.