The past few years has stretched global health systems to their limits, with hospitals hard-pressed to meet demand, in terms of manpower resources as well as healthcare infrastructure.

Ian Chong, Regional Director & Head of B2B Mobile Experience, Southeast Asia & Oceania, Samsung Electronics, said: “The modernization of global health systems will be critical in our response to future global health crises. Many governments and healthcare providers recognize the urgency for healthcare system innovations, geared towards building resilience and preparation for future crises, as well as to create greater accessibility and support for segments such as aging populations, or care for noncommunicable diseases.”

“Indeed, digital health technologies have played a huge role in sharing timely health information or providing telehealth services to improve early screening, diagnosis and treatment especially when many were confined to their homes.”

As governments and healthcare sectors ramp up their efforts to transform healthcare, both technology and innovation will be imperative in their strategies to allow current and future healthcare professionals to be more productive, collaborative, and people centric.

Working with healthcare partners globally, Samsung is committed to helping healthcare providers keep pace with evolving demands, with flexible solutions, and field-ready, customizable devices and services.

This is how Samsung is transforming healthcare with its partners with patient-first solutions.

In hospitals

Patient information is often locked in laptops and desktop PCs and not where healthcare professionals need them the most – when they are with their patients. With Samsung’s field-ready ruggedized devices such as the Galaxy XCover6 Pro or Galaxy Tab Active4 Pro, healthcare professionals can enjoy continued access to pertinent patient information on-the-go, and even annotate[1] health charts or medical imaging when speaking with patients.

Digital healthcare technologies also enable better patient experiences. Smart hospital rooms allow patients to conveniently tap into information and services using familiar Samsung Galaxy tablets, without the need to call for help. This also helps to reduce non-critical duties for healthcare workers.

In Mount Sinai Hospital[2], some 450 rooms were equipped with Samsung Galaxy tablets for patients to view their medical records, lab results, daily schedules, medication information and more. These bedside tablets also enabled patients to share information with their loved ones. After 2 years of deployment, the New York-based hospital has improved its Hospital Consumer Assessment of Healthcare Providers and Systems Survey scores and even decreased re-admissions.

Read this infographic on 5 ways smart hospital rooms can improve the patient experience.

For clinics

For healthcare professionals in clinics, digitalization can enable smoother scheduling and efficient patient throughput, with mobile devices and third-party monitoring solutions helping to ease patient care bottlenecks.

One of the most exciting developments during the pandemic has been the mass adoption of telehealth. Partnering with Samsung, a local health department in SEAO paired a Galaxy device with a digital thermometer and oximeter to monitor COVID-19 positive patients with mild symptoms. This allowed them to recover from home while being cared for by healthcare professionals remotely. The solution was scaled up, with thousands of units being deployed, reducing the stress point for healthcare providers from hospitals to clinics in the local area.

For paramedics

Working with partners, Samsung’s healthcare solutions help put ambulance and emergency teams in the right place at the right time where they can communicate with hospitals to better prepare patients for hospital treatment upon arrival.

For example, first-responders can be equipped with mobile tele-ultrasound equipment combined with connected ruggedized Samsung Galaxy devices to help healthcare professionals get information and prepare for treatment before the patient arrives in the hospital. This saves precious time during medical emergencies, where every second could mean the difference between life and death.

In the community

The convergence of mobile devices and ubiquity of data through wireless broadband has brought new possibilities for community care across the world.

For instance, BaptistCare New South Wales[3] in Australia partnered with Samsung to roll out Galaxy devices for its healthcare workers in the field to provide better community care to a vast network of aged care, home services, retirement living and social support services in the region.

More recently, Samsung has also collaborated with Bottneuro AG[4], a Swiss MedTech startup, to provide an innovative and enhanced digital diagnostic treatment solution for Alzheimer’s disease patients through the Samsung Galaxy Tab S8+ Enterprise Edition.

Ultimately, digital healthcare is only possible if it can be trusted. Health data stays safe with Samsung Knox, the industry-standard security platform[5] built into all Samsung Galaxy devices. This advanced multi-layer security, embedded in both the hardware and software, protects medical data and sensitive patient information with its end-to-end protection. Wi-Fi network encryption also secures voice and video calls for off-site or distance care.

Together with world-class technology partners, Samsung is committed to partnering with healthcare organizations in the region to strengthen their infrastructure and capabilities through technology, and improve holistic patient care.

To purchase the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro in Malaysia, reach out to Samsung:

Learn more about how Samsung’s ruggedized devices can benefit your business:

• Galaxy Tab Active4 Pro https://www.samsung.com/my/business/tablets/galaxy-tab-active/galaxy-tab-active4-pro5g-sm-t636bzkaxme/
• Galaxy XCover6 Pro: https://www.samsung.com/my/business/smartphones/galaxy-xcover/galaxy-xcover6-pro-sm-g736bzkds09/

For any inquiries, please contact knox.sme@samsung.com

[1] Annotation using S Pen is only available on the Galaxy Tab Active4 Pro.

[2] Mount Sinai Hospital improves patient experience with mobile tech (samsung.com)

[3] Knox success stories | BaptistCare (samsungknox.com)

[4] Featured in https://news.samsung.com/ch/bottneuro-setzt-bei-diagnose-und-behandlung-gegen-alzheimer-auf-samsung-technologie

[5] Samsung Knox has successfully met the rigorous security requirements set by governments and major enterprises around the world, providing business users with a robust mobile security solution. https://www.samsungknox.com/en/knox-platform/knox-certifications

Powerful Performance for Unbeatable Productivity

The Galaxy XCover6 Pro is a breakthrough in ruggedized performance and is powered by an enhanced 6nm processor to deliver supercharged speed that shortens work time and help frontline professionals get their work done. With an optional microSD card^[1], the XCover6 Pro offers expandable storage, which means – no compromises in the work you do. It is the first-ever device in the XCover series to support 5G network^[2] making it possible to work from anywhere a signal can be found.

Today, work can happen anywhere, so employees need a device that is agile and reliable. With the Galaxy XCover6 Pro, users can conveniently extend the battery life of their device because its long-lasting, replaceable battery^[3] can be easily swapped with a fresh one when it runs out. Thanks to convenient POGO charging^[4] capabilities, multiple users can dock their device and quickly power up for uninterrupted productivity.

For workers who split their time between the office and working remotely, the Galaxy XCover6 Pro has Samsung DeX.^[5] This enables users to connect^[6] their device to an external display, keyboard and mouse and enjoy a PC-like experience. Employees can also use their XCover6 Pro to take pictures and notes on the go while seamlessly access the information they captured to build reports once they are back at their desk — all using one device.  

Strong and Streamlined for Challenging Work Environments

The Galaxy XCover6 Pro is designed to endure extreme working conditions, making it the perfect partner for any business function — whether it is in the hands of delivery drivers, sales associates or police officers. With a durable MIL-STD-810H^[7] certified design, IP68 rating^[8] and Corning® Gorilla® Glass Victus®+, it is built to withstand severe weather, drops and other hazards that come with working in the field. Further, in environments where gloves are required or workers are using their device outside in the rain, Touch Sensitivity^[9] settings can be adjusted to increase the screen’s receptiveness, while enhancements for touch in wet environments make it easier to use when your hand is damp in rainy conditions.

The Galaxy XCover6 Pro is built to last, so it can deliver maximum value to businesses while minimizing impact on the environment. Its durable design inclusive of recycled plastics and a replaceable battery allows it to maintain peak performance throughout its extensive lifecycle. Samsung also provides security updates for up to five years and four additional One UI and OS upgrades^[10] after the initial global launch, helping to meet Galaxy for the Planet’s goal of reducing e-waste.

While the Galaxy XCover6 Pro is among the most durable smartphones available, it’s also one of the least bulky. Its toughness is balanced with a stylish, sleek design more commonly found on consumer devices, giving it a slimmer and more ergonomic feel than traditional ruggedized smartphones. The XCover6 Pro is under ten-millimeters thick and features a dynamic 6.6-inch full-screen display^[11] with a super-smooth 120Hz refresh rate^[12].

Tailored for Today’s Mobile Business Needs

The Galaxy XCover6 Pro was designed to help businesses grow through the ongoing evolution of mobile technology. It is protected by Samsung’s leading end-to-end mobile security, Samsung Knox, which delivers multi-layered protection anchored from the chip up. The platform works like a vault with hardware-based protections, fully integrated with software to deliver end-to-end and real-time protection against ongoing threats facing the modern workforce.

Samsung’s One UI^[13] also brings an added level of protection, giving IT administrators and users easy control over their devices with an intuitive interface including transparent sharing and protection options. Administrators can remotely manage device integrity to ensure devices are safe and untampered with, while biometric support of facial recognition and fingerprint ensure the intended user is the only one able to access the device.

The Galaxy XCover6 Pro can be tailored to fit any business. It includes two programmable keys that can be customized to perform specific functions^[14], depending on the business. Users can also use the device as an enterprise-grade barcode scanner through Knox Capture^[15] or as a walkie-talkie through its push-to-talk^[16] , which now comes with a louder-than-ever speaker volume^[17]. Due to the nature of every job that comes with different demands, the XCover6 Pro comes with a wide variety of Samsung and partner accessories^[18] such as Smart Case, POGO/multi-device/battery pack chargers, charging cradles, belt clips, and PTT headsets.

The Retail Recommended Price of The New Galaxy XCover6 Pro:

Be one of the first to own The New Galaxy XCover6 Pro at Recommended Retail Price of RM2,399. Interested buyers can purchase through participating Samsung Authorized Enterprise Distributors below :

M-Link System (M) Sdn Bhd

No. 12A & 16, Jalan Teknologi 3/4 , Pusat Teknologi Sinar Damansara,

PJU 5, Kota Damansara, 47810,

Petaling Jaya, Selangor.

Tel: 03-6143 0888

SNS Network (M) Sdn Bhd.

C-11-2, Block C 3 2 Square, Jalan 19/1,

46300 Petaling Jaya, Selangor.

Tel : 03-79317616

Tri-e Marketing Sdn Bhd

A-5-35, IOI Boulevard, Jalan Kenari 5,

Bandar Puchong Jaya, 47170

Puchong, Selangor

Tel: 03-8076 1313

For more information about Samsung’s latest Galaxy devices please visit https://www.samsung.com/my/business/smartphones/galaxy-xcover/galaxy-xcover6-pro-sm-g736bzkds09/buy/ 

 Specifications

* Specifications may vary by market.
* All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice.

^[1] MicroSD card sold separately.

^[2] 5G network connection available in selected markets. Download and streaming speeds may vary based on market, carrier, content provider, server connection and user environment. Check with your carrier for availability and details.

^[3] Extra replaceable battery sold separately. Only Samsung certified products are compatible for use.

^[4] POGO charger sold separately.

^[5] Samsung DeX works with most apps. Some apps may require a separate license (purchased separately), or may be unavailable due to partner requests.

^[6] Samsung DeX wired connection is available via HDMI compatible display. Wireless connection is available on Smart TVs that support Phone Screen mirroring only. For optimal experience, use on Samsung Smart TVs launched in 2019 or later.

^[7] MIL-STD-810H Certification: Attitude, Humidity, Immersion, Salt Fog, Dust, Vibration, Drop, etc. MIL-STD-810H is a standardized form of testing designed by the US Military to accurately assess device limitations.

^[8] IP68 rating: Water resistant in up to 1.5 meters of fresh water for up to 30 minutes and protected from dust, dirt, and sand. Rinse residue/dry after wet. Not advised for beach or pool use.

^[9] Touch Sensitivity increases responsiveness for leather gloves thinner than 2mm or less in thickness, based on internal laboratory test results. The device can be used in wet environments, but not fully submerged under water. Underwater touch is not available. Touch-responsiveness may vary depending on the material and thickness of gloves as well as other environmental conditions.

^[10] Availability and timing of Android OS upgrades and features may vary by market.

^[11] Measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners and camera hole.

^[12] Screen refresh rate varies depending on the app used, and certain apps may not support up to 120Hz.

^[13] Availability of One UI features, apps and services may vary depending on OS version and market.

^[14] Programmable keys are available for select functions; certain apps may not be remapped.

^[15] Knox Capture requires separate app installation and license purchase for use. Availability may vary by market and model. Barcode scanning may require app remapping to programmable key to use full feature.

^[16] Push-to-talk may require app purchase for use. Push-to-talk may require app remapping to programmable key to use full feature.

^[17] Enhanced speaker volume compared to Galaxy XCover Pro. Enhanced speaker volume support only available for apps based on VoIP. To increase speaker volume, go to Settings – Sound & Vibration – Volume – Increase Speaker Volume for Voice Apps.

^[18] Sold separately. Availability may vary by market.