Expert Product Support Round-The-Clock At Samsung KX

on November 19, 2019
Share open/close
URL copied.



London, UK – 19th November 2019 – Samsung KX is a new experience space in London’s Coal Drops Yard, fusing together culture, community and one-of-a-kind innovations.


The space features a speedy walk-in or appointment device repair service and expert technical advice for guests in and outside of London. What’s more, guests can feel reassured that their devices are in the best hands as all mobile, tablet and wearables repairs are completed on site, with the majority being completed on the same day.

The Support Lounge is conveniently situated at the entrance of Samsung KX and facilities are available throughout opening hours.


Support Lounge at Samsung KX


Key features of the Support Lounge include:


  • Dedicated concierge: Walk in or book an appointment online and be greeted by our dedicated Support Concierge for speedy entry
  • Personal one-to-one support: Get bespoke, free-of-charge assistance and product support from our Samsung experts
  • Hassle-free delivery: Have your repaired product delivered to a location of choice
  • Delivering across the entire portfolio: Book an in-home appointment for your Samsung home appliance or TV
  • One step further: Be safeguarded by a three-month warranty on all replaced parts

To book a one to one tutorial, repair or receive general support at Samsung KX, visit

Press Resources > Press Release


  • 20190930_121845-1.jpg

  • Support-Lounge.jpg

  • Support-Lounge-2.jpg

  • Support-Lounge-3-1.jpg

  • Support-Lounge-4.jpg

For any issues related to customer service, please go to for assistance.
For media inquiries, please contact

Check out the latest stories about Samsung

Learn More